We were greeted with a friendly hello when we walked in, which I appreciated. One of the staff…read moremembers asked if we'd been there before, and my daughter happily chimed in, "Yes! This is our second time here." It was a lovely start--but unfortunately, that was where the warmth stopped. The rest of the visit felt cold and uncomfortable, especially for a store that seems geared toward families, children, and pets. The bath bombs themselves are great--they smell amazing, look fun, and my kids love them. But the staff experience was a huge letdown. My son politely asked to use the bathroom, and no one responded to him. Only when I stepped in did we get an answer. It felt dismissive and, frankly, pretty rude. There are also "do not touch" signs everywhere, which makes it really hard for kids to engage with the products. At one point, my son accidentally dropped a bath bomb we were planning to purchase. I immediately informed management that we intended to purchase it, and we did. In response, the manager told me I needed to help my children get things off the shelf--implying that the accident could've been avoided if I had intervened. I understand wanting to keep displays in good condition, but this just made the experience feel even more unwelcoming and tense. It's especially frustrating because this shop is just a few minutes from my home. But honestly? I'd rather make the hour-long drive to Lush. There, the staff are kind, engaged, and actually enjoy interacting with kids. They make the experience fun and inclusive, which makes all the difference. I really enjoy the products, which makes it all the more disappointing that the customer service doesn't match the same quality. Maybe I'll try visiting a different location and hope that experience is much better. This store has potential--but the customer service needs serious improvement. Until that happens, we won't be back. Ex: The owners response and tone to my honest review is not only condescending it's emotionally charged, retaliatory, and disproportionate. I'm disappointed but not surprised by the continued defensiveness from the owner of Magnolia Soap and Bath Co. After leaving an honest and respectful review based on my experience as a paying customer, I received a direct response that was not only accusatory but also personally targeted--naming me and criticizing my children in a way that felt retaliatory and unnecessary. Rather than acknowledge or address my concerns with any professionalism, the owner has now doubled down, claiming their response is "valid." This only reinforces my belief that respectful customer feedback is not welcome here, and that public shaming is being used as a tool to silence criticism. For any families considering visiting this location: I encourage you to read both the original review and the owner's responses carefully. Customer service should be grounded in professionalism, empathy, and accountability--not personal attacks. I stand by my review, and I hope this business reflects more carefully in the future on how it responds to customer experiences.

I love this place! The owner is very professional, kind, helpful, and thoughtful. I will continue…read moreto support this small business as their products align with my health needs.

I love Sally's, but I really dislike picking up online orders from this location. It's the only…read moreSally's I've been to where they push additional products during pickup. I'm just there to grab what I already paid for. No sales pitch needed. It's awkward and honestly makes the experience uncomfortable every time.

Rudest staff! I…read moreasked for some advice as I'm not a professional, but I am a reasonable person with reading abilities and an Ivy League education, to boot. I had done some research prior to going in, but wasn't sure of the exact color/developer I should get. This chick! Tone is everything, and when you're interacting with or even educating a customer you would think you'd be aware of your tone. Each of her answers to my questions was more and more condescending. "Yeah, that's what they go to school for," in a pointed tone was her remark after I casually mentioned the process of correcting tones to be pretty in depth. GIRL I got an A in organic chemistry, okay! Overall very unprofessional: her scowl, her body language, her eyerolls. She proceeded to tell me which colors were too dark for my hair. She pointed out a color that looked too green to me, which I verbalized, and she responded with, "there is NO green in there." Like okay, but it still looks green to me and you telling me I'm wrong doesn't change that. She reiterated that there was NO green in that color. Her attitude was so off-putting that I made something up and left without purchasing a thing. What happened to common decency? Do I sound old? I'm only thirty! Won't be back, Sally!

I had a fabulous experience! I was happily overwhelmed with the amount of designer fragrances etc…read morethey carry. Not only women, but mens as well. They also carry a large supply of Bath and Body products and candles. I found the Versace Bright Crystals and the DKNY Be Delicious green apple gift sets here and was elated. Jimmy, the owner, gave me a small deal for the purchase of the 2 sets which I greatly appreciated. I've been looking for the Issey Miyake floral forever, the girls searched for me, and while they did carry three of their other scents, Jimmy stated that he would look into finding the floral. Scent testing was encouraged and easy. The girls even opened up new boxes so I could smell a fragrance. Awesome customer service and reasonable pricing. I'll be back'

Lots of inventory! I actually thought the GPS was off as it took me a back way. I went at a busy…read moretime and felt a little rushed. I had lots of questions but I will head back over there again. A female associate was courteous and helped me put together a Bath and Body Works purchase. Next time I go, it's for the cologne/perfume!

The soaps are amazing they all smell good it lasts in your clothes . Workers professional at all…read moretimes good environment

Location was great and the staff on site was super friendly and helpful. Multiple staff members…read moreimidiatly greater us as we walked into the store and several came up to ask if we had any questions and if we had been in before. As I had been in another location out of state, they answered a few non soap product questions that we had. Checkout was fast and they gave us a sample of the new laundry scent booster which was a nice extra. Good to have a local location that offers the soaps and products without all the harsh chemicals that the mass chains put in that iritate the skin.

I've been to pOpshelf a couple time before. Always find cool things here. Prices are reasonable…read more Sort of like a 5 Below store. A little bit of everything. The store is very clean and organized. The check out is self serve. So not a lot of interaction with employees. I was greeted when I came in. And that's about all the interaction I got.

Had never heard of this place so I had to go in. They have everything from candles to drinks. I…read morewalked around looking at the merchandise. I ended up getting a lip pencil and a nice pen.

This location sucks and to the lazy lady that works there I understand as to why this location is…read moreshutting down. Your energy your communication and your attitude on top of your laziness is sad! I hope they shut down and do not let you work at another location. So unprofessional & rude. And on top of that. She put a "lunch break" sign up and didn't come back until well after the time she displayed.... I feel bad for her future employers! And for this location it is so damn empty they do not have anything but the bad quality items This location was good years ago but now it sucks completely !!!

Its closed . Its not opened at all. The rent hasn't been paid . I've been there once and the…read morelady was so nice, but when I went back. Shut down

Aveda is always attentive and helpful. They are able to assist on how to use the products and what…read moreis best to use.

Very friendly store and it's workers are very kind and helpful with any questions asked. Always…read morefeel welcomed, would recommend.

Easy to order on line and pick up. I appreciate their points system to get free gifts too.read more

I've been an Ulta customer for quite a while now, and it's easily my go-to for skincare and perfume…read morepurchases. They consistently offer great deals and promotions (just make sure to pay attention to whether an offer is online-only or in-store, since that can vary). It's pretty standard practice these days, but worth noting. What really keeps me coming back is the variety, especially their selection of K-beauty brands. I'm always discovering something new, well-rated, and effective, which makes browsing (and buying) a little too easy. Reliable, diverse, and rewards-driven, Ulta continues to be a staple in my beauty routine.