I can't believe how wholesome, comforting, good-smelling and pleasant these soaps are. I was…read moredriving through NM on a trip like 6 years ago and stopped here on a whim and bought some of the honey oatmeal and pine tar soaps. Even though I haven't been back to NM since then, I order from here online and have it shipped every six months or so. I've tried lots of other artisanal or locally made soaps but none are as nice as these. They are gentler on your skin than commercial soaps, smell less synthetic than the stuff you find at a B&BW or Lush, and the prices are similar anyway. Anyway, the honey oatmeal soap is really heavenly. I love all the citrus scents. Pine tar is very good on my eczematic skin. And the salsa soaps they have periodically are nostalgic.

Interesting selection of handmade soaps...definitely worth a look. I was looking for a round soap…read moreand found it there, offered in a variety of scents.

Who says you can't have Christmas in May? They obviously haven't been here. Stuffed floor to…read morerafters with all things indoor Christmas related. Their display trees are themed - including outdoors, vacation, balloons, wooden/carved & others. Display cases with Jim Shore pieces, nativity displays, nut crackers, town scenes. Star Wars, Harry Potter, Nightmare before Christmas are well represented. There is so much more and not enough space to list it all. Prices are reasonable - at MSRP. Staff was helpful & full of info - including local places of interest. So beat the rush & buy early or just get your midyear Christmas fix

Visiting Santa Fe, NM this week, and after an event this evening, we stopped by Susan's Christmas…read moreShop. Just a hole in the wall next to the famous restaurant The Shed... a small shop, but wall to wall, floor to ceiling everything Christmas, year-round! Puts a smile on your face just walking through the door! Kristy was working in the store this evening, and what a pleasure to deal with. We chatted about all kinds of things, and she hunted for 15 minutes to find a companion bunny for the one we bought (Easter, not Christmas! LOL). She even called to the owner to see if an extra one might be stashed somewhere that she didn't know about! She kindly wrapped several items we were carrying (not from the store) so it would be easier for us to carry. What a fun 30 minutes! We'll definitely follow-up with the store to get a 2nd bunny! Thanks Kristy! You were such a delight!

This review is for the Salon, specifically Meghan who did my hair yesterday. I have been making the…read moretransition from blonde to red. Which takes some time to take. I was visiting Santa Fe and decided to give it a go. I asked her to re-dye just the top 3rd. Her choice on colors. She ROCKED IT! I have a pinwheel of colors. Red, magenta, wild orchid and violet. It's beautiful and makes my eye color pop!

Terrible and incompetent customer service! Just because they…read moredo not know how to effectively key in sales codes they would rather not sell you your product at all! If only I could give them zero stars...

Usually I have good experiences with the staff there but one woman, I'm assuming she's the manager,…read moreis horrible. I ordered a product online and decided I didn't want it before even opening it and trying it. When I went to return it the woman told me I couldn't return on online order at a JCP Sephora if they didn't carry the item. When I looked it up, the website stated I COULD in fact return it at the JCP. So I double checked with their customer service via chat and they too stated I should've been able to return the item. I wasted my time going to that store just because she was too lazy to process the return

This post is out of date. Sephora is no longer in JCPenney. I drove 20 minutes to get there and was…read moredisappointed to hear they didn't have Sephora anymore.

I love this refill store! If you are trying to go green and run your house with less plastic this…read moreis the place to go in Santa Fe. The staff is friendly and helpful. I do suggest looking at their online menus to help with not being overwhelmed with the options! I get my laundry soap, dishwasher soap, and chap stick here. But am slowly switching more out as I run out. They have containers you can purchase when you get there but try to bring some of your own to not have to pay for the container and the initial fill.

I called ahead to be sure they had the product I was looking for, which was just any version of a…read moresustainable sponge. Sure enough they did! minutes from my home and very conveniently located in Santa Fe I popped by quickly picked up exactly what I needed and was in and out and probably 2 minutes. I didn't look around at many of their offerings but I'm completely satisfied with my first experience here and will likely go back for more products as I need them.

The store is organized, staff is pretty nice. I purchased a bottle 3.3fl OZ of Marc Jacob's Daisy…read moreand it's not full! I normally buy my perfumes from Sephora but we were already there buying makeup.. I'm pretty disappointed, I bought 3 bottles; one 1.4 go oz of Marc Jacob's for my bfs mom, 3.3 for me and bottle of Versace for him..

This is the store is disorganized. They give out the wrong information on products, promotions,…read morereturns, etc. They're generally nice but the misinformation is a problem and inconvenient.

I had a couple of questions at the pharmacy. Everyone (there were 3 to 4 employees) behind the…read morecounter couldn't be bothered with a paying customer as they ignored me and went about their work. Apparently loading new supplies is more important than customer service. But kudos to Ify who saved the day. She stopped what she was doing to answer my questions. I needed the pharmacy contact info to transfer my prescriptions from my Walgreen's in CA. Ify took the time to write out the info I needed. She was so pleasant and helpful!! She gets 5 starts....the rest of the staff get 1 star. The cashier was also very inept. She kept me waiting while she waited for some type of approval but never explained why she kept me waiting. She also took a long time for a simple transaction. I'm frustrated that because I use Walgreen's in CA and this is the closest one to me here, I'm stuck with them. Next time I will report my feedback the national Walgreen's chain. Yea, Ify! The rest need to get out of customer service related jobs! It doesn't seem that store management cares about customer service either.

We have been in Santa Fe for a little over a year and decided to use Walgreen's at Airport Road…read moresince we have always used Walgreen's where we lived. They started out rated very low and our experience was very low, too. We looked into moving our meds to another Walgreens in Santa Fe but the rest of the pharmacies in Santa Fe also had bad ratings:( But we stuck with them since it looked like a staffing issue. Our last visits have been a vast improvement, and we think they have moved up to a 4 star. They seem to be fully staffed at the moment. My wife actually got them to answer the phone today! So, they maybe will maintain a 4 or move up to a 5!! Keep up the good change we are now experiencing. Thanks.

Not again, traveling and this was not a good place…read more Restrooms needed help. Sales on Christmas were not posted at register

The absolute worst customer service I've ever experienced. I understand that the store is short…read morestaffed but there is no excuse to be vulgar to customers.