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    Bath Planet

    5.0 (1 review)
    Open • 9:00 am - 7:00 pm
    Updated 1 month ago

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    27 days ago

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    Floorz

    Floorz

    3.1(11 reviews)
    2.3 mi

    I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

    Update after initial Review I called the number provided the…read moreday the owner left a response to this review, left a voicemail, and never received a call back from the owner. We did receive a call from their quality control manager. He was patient in listening to our concerns throughout our experience with the install and follow-ups. He came out a couple days later to inspect the installation. His conclusion was the seams were in spec. He said ideally, someone would have given us awareness of the difficulty of making the seams look good for this color and material combination. No additional discussion or follow-up was done based on this visit. From our perspective. At the end of the day, specs do not matter to someone purchasing high end carpet and paying a premium for installation. The only thing that matters is how it looks in the end. The seams are inconsistent with half being not noticeable, while major common area seams being very noticeable in many lighting conditions. Saying they are within specification can vary greatly and creeping up on the bare minimum of acceptable. I can guarantee you the majority of home owners paying $16,000 for carpet & installation are going to determine Floorz simply does not have high standards and is fine with providing the bare minimum to their customers. Original Review It is difficult for us to recommend Floorz based on our experience. TLDR Unprofessional installers, lack of oversight during installation, required additional fixes and corrections post install (many seams still show), no follow up once paid in full. Overview We spent $16000 with Floorz last December to get all of our carpet replaced. We paid 50% down and 50% upon completion of the core issues. 4 bedrooms, upstairs hallway, living room, and family room. All rooms were completely unfurnished. Pros We like the carpet we chose, padding, and color. The material was good quality and we would choose it again. When we communicated our concerns with how everything was left the first day, they came and picked up the carpet left on our front lawn. They came back to fix multiple areas of the carpet, stairs, closets that would no longer stay on or close properly, doors that were not put back on well, and vents that were popping out. These were not the original installers and made everything look a lot better than the initial install. Cons The installers left the house a complete mess the first day. They did not complete any room, left all the closet and upstairs doors in both bathrooms with our only showers. Constant cursing in Spanish until I called it out the next day. It was obvious we were actively living in the house. There looked to be no one overseeing or planning how a 2 day job would be done while we were living in the house. They left all of our old carpet on our front lawn on day 1 when we were told it would be hauled away. We would have never agreed to this since we have a HOA. When they were done on day 2, there were many issues all around. Required 2 follow-ups for carpet to fix a poor install on the stairs, multiple improper transitions to the hardwood floors, stretching of multiple areas of the carpet, many poor seams that are still showing after 4 months. 1 follow-up to repair closets and doors that were removed and no longer closed properly and all vents in carpeted areas that were popping out. While we were waiting for these fixes to happen, I received an unprofessional email stating to pay by the next day or it will be sent to collections. This was while we were already scheduled for the crew fixing the carpet on the stairs to come back with additional carpet since the first installers took all the extra with them. Conclusion They seriously need better quality control with who they are contracting out the installation. As a homeowner, I want a company that checks the work is done right. I shouldn't have to check the work, call all the discrepancies out, and ask for them to be fixed. If I was the owner, I would follow-up proactively around this experience to make sure it never happens again. No follow-up occurred after the final payment and I'm still bothered how these seams look after 4 months. I'm concerned about what level of warranty I actually have if this is how the initial install went.

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    Floorz
    Floorz
    Floorz

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    The Great Escape - Strongsville Great Escape

    The Great Escape

    3.2(17 reviews)
    2.3 mi
    •$$
    Family-owned & operated
    Offers payment plans

    During the pool installation the pool light did not have a bulb in it. The heater did not come with…read morea shut off valve. I called the store and they said they would bring them out the next day. They arrived the next day. The driver was the store manager who also sold us the pool and all of the outdoor furniture. He walked right past me and didn't say a word. I followed them down to the pool and asked why the rude cold shoulder. Kyle the manager said he had a bad cold. I raised concerns about the crooked liner where the light was installed as well as two of the bases on the uprights were not installed correctly. He said he would look at them. I was in my garage with the door open. They left without a word. I still have a crooked liner that I will see for the next five to ten years. I will demand that they correct those. I want what your commercials and advertisements display, a professional install , done correctly. Then my happy family enjoying what I paid for. I paid for the furniture to be put together when we purchased it. However when everything including the pool was delivered it was the end of January and blustery cold. The delivery people said they would come back when it was warmer. I said ok , I can just store everything here in my garage. Today the people came to put together the furniture and complained that the first delivery group got off easy and should have put the furniture together then. I am so DISAPPOINTED!!! I just hope the furniture isn't scratched or poorly put together. Leadership starts at the top and a team is led by example!!!!!!!!!! During the pool installation the pool light did not have a bulb in it. The heater did not come with a shut off valve. I called the store and they said they would bring them out the next day. They arrived the next day. The driver was the store manager who also sold us the pool and all of the outdoor furniture. He walked right past me and didn't say a word. I followed them down to the pool and asked why the rude cold shoulder. Kyle the manager said he had a bad cold. I raised concerns about the crooked liner where the light was installed as well as two of the bases on the uprights were not installed correctly. He said he would look at them. I was in my garage with the door open. They left without a word. I still have a crooked liner that I will see for the next five to ten years. I will demand that they correct those. I want what your commercials and advertisements display, a professional install , done correctly. Then my happy family enjoying what I paid for. I paid for the furniture to be put together when we purchased it. However when everything including the pool was delivered it was the end of January and blustery cold. The delivery people said they would come back when it was warmer. I said ok , I can just store everything here in my garage. Today the people came to put together the furniture and complained that the first delivery group got off easy and should have put the furniture together then. I am so DISAPPOINTED!!! I just hope the furniture isn't scratched or poorly put together. Leadership starts at the top and a team is led by example!!!!!!!!!!

    We just purchased a Sauna from Greg at the Strongsville Store…read more He was very personable, respectful and knowledgeable about all Sauna's they had in stock. He was one of the nicest sales person I have ever dealt with. I felt he had our best interest in mind. I would highly recommend speaking with Greg when in the market for any item at The Great Escape. Very Satisfied!

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    The Great Escape
    The Great Escape
    The Great Escape

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    Freedom Cabinets

    Freedom Cabinets

    2.3(3 reviews)
    5.4 mi

    Stay away from this company. Not honest. I ordered $21,751.41 worth of kitchen cabinets (plus…read moremore parts they forgot to quote and were charged for). They over ordered my purchase by $1,268.00. As soon as the boxes were opened, the contractor told them the parts were over-ordered and we could not use all the extra material. We were told not to worry, they would take it back and we would get a refund. We are now told they can not take the wood and parts back. It looks like I am going to have to take them to SMALL CLAIMS COURT and after the stress of having a new kitchen put in, I now have to have the stress of going to court. If you are thinking of dealing with this company, I WOULD RECONSIDER. There is absolutely no communication with them.

    We chose to work with Freedom Design Kitchen and Bath for our remodel because they work with…read moreCambria and Kraftmaid. Although the products they sell are high quality, their service is not. We ordered both countertops and cabinets and had issues with both that required reordering. One cabinet was designed so that it did not allow for the plumbing for the sink- which was in place at measurement and should have been accounted for. Then they came for countertop install and realized they couldn't get the piece through the door and it would need to be cut , which requires the piece to be remade completely. If you want your project done right and on time, find another Cambria and Kraftmaid dealer.

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    Freedom Cabinets
    Freedom Cabinets
    Freedom Cabinets

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    Advocate Property Services

    Advocate Property Services

    5.0(1 review)
    2.5 mi

    We just bought a house that had been poorly maintained, overall. We wanted a deck to transition the…read moreback door to the backyard and for all of the other reasons people get decks. We got a quote from this company and decided to go with them because their price was lower (but not too low) than other quotes and the person who came out to give us a quote was knowledgeable. As anyone who has done home upgrades knows, there are always unforseen issues that arise. Well, the crew took it in stride and the company rep/guy in charge addressed our concerns, handled our dumb questions and pestering and even accommodated some of the issues without adding on to the quoted price! I even asked him questions about other issues in the house and he offered guidance! (i.e. can I do this with YouTube or should I hire someone.) The clean up was impeccable, and I let our kids and dog out immediately after I got the go-ahead, without any issue. If you need skilled work done to your home, I highly recommend this company!

    From the owner: Services Include: Kitchen Remodels, Bath Remodels, Window Installation including Bow, Bay Windows,…read morePatio Doors, Decks, Junk and Debris Removal, Estate Clean Outs, Trash Outs, Complete Plumbing Repairs, Pump Outs, Sump Pump Replacements, Flooded Basement Cleanup and Repair, Landscaping, Roof Repairs, Handyman Services. We are a full service Residential Construction Company. No job too large or too small.

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    Advocate Property Services
    Advocate Property Services
    Advocate Property Services

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    SP Remodeling - Bespoke bathroom countertop with sink and integrated vanity, featuring wooden Amish cabinetry.

    SP Remodeling

    5.0(2 reviews)
    30.9 mi

    I found these guys after getting quotes from several different companies/individuals to do a full…read morebathroom renovation. That'd be wall to wall, subfloor to ceiling. We wanted to rip it all out and start over again. Their communication was top notch and the work came out great. They didn't nickel and dime me like some of the quotes included and were honest about everything they did. They answered all of my questions to my satisfaction, and even offered up some "tips/techniques" on some of the projects I might do myself around here. I'll definitely use these guys again.

    Josh and Brandon were truly incredible to work with! You can see all their amazing work in their…read morepictures and all I needed was an interior wall and door added. I was worried they wouldn't take such a small job or they wouldn't take it seriously, but they truly did. They were very communicative and thoughtful throughout the whole process. We had an incredibly tight timeline between when we got the keys to our home and when we move and they got it done in that tight window. I really cannot say enough nice things about working with them. Hire them! You'll be glad you did!!

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    SP Remodeling - SP Remodeling, Providing Excellent Craftsmanship. Your expert in Residential custom work, including Cabinets Flooring and Remodels.

    SP Remodeling, Providing Excellent Craftsmanship. Your expert in Residential custom work, including Cabinets Flooring and Remodels.

    SP Remodeling - SP Remodeling, Providing Excellent Craftsmanship. Your expert in Residential custom work, including Cabinets Flooring and Remodels.

    SP Remodeling, Providing Excellent Craftsmanship. Your expert in Residential custom work, including Cabinets Flooring and Remodels.

    SP Remodeling - Kitchen reno with natural wood Amish cabinetry, under cabinet lighting, tile backsplash, quartz counters, and engineered hardwood flooring.

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    Kitchen reno with natural wood Amish cabinetry, under cabinet lighting, tile backsplash, quartz counters, and engineered hardwood flooring.

    Bath Planet - kitchenandbath - Updated September 2026

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