Not my first time. Again with not allowing a customer to use their precious boxes that are stacked…read moreto the ceiling in the front of the store. Hey, Lukas Liquors was way better to begin with, let's just state that fact. Now we have a generic version of that full of employees chasing you around the store bothering you while you're trying to look at the booze. Then there's the boxes. I buy four bottles of whisky, easily $150 price range. I drive from two hours away to get here. I want a box to put my round bottles in so they won't roll around in the back of the car. They protect these boxes like they're gold. Borderline rude. It's against store policy, I've been told. On this visit, the guy said I could have a box. He selects a tiny little box without dividers and tries to cram four bottles of whisky on top of each other. Come on. Being a wise a$$ he says, "there we let you have a box". I urge corporate to address this issue. The only reason I came, was because I was in the area and wanted a rare bottle. A Total Wine rep may reply to this review stating: they hope they can do better next time. Don't reply unless you can fix the box issue. I'm spending money. I'm a customer. Give me a carton with partitions to get home. They're lying all over the front of the store. Train your employees so they at least know the store policy.

Total wine is the perfect place to shop for anything that you need for hosting a weekend party, or…read morejust to restock your wine. We can always find everything we need, the prices are fantastic, and sometimes my husband can even find a specialty bourbon he's been looking for. The stores are spotless, and full of helpful staff. They also do tastings and you can pay to have a tasting event there too, which looks really fun! If you're in a hurry for your party, you can also pick up cheese, crackers, another various snacks which is very helpful.

Good knowledge by staff and reasonable pricing. Not best price in area but not overpricedread more

Very knowledgeable staff. Always a good selection of bourbon and scotch. All the the local and…read morecraft beers you'd expect. Everyday drinking wines are plentiful as well as the "front" room devoted to higher end wines. Bob, the manager, really knows his stuff. Frequent wine and liquor tastings are available. You can find larger liquor stores but I don't know if you can find better ones.

Love this place! Great prices! We come here all the time and are never disappointed. They have just…read moreabout anything and everything! Conveniently located right on Metcalfe.

Expired Wines I stopped shopping there as many times I found…read moretheir box wines expired. I stopped there today out of convenience and bought a three liter box of Corbett Canyon. I realized when I got home the date says best enjoyed by December 23, 2023. Today is July 5, 2025. Worse yet was the attitude of the employee when I called. Not even an apology. Avoid shopping there.

Thought this would be a quick in and out store run for 4th of July but I'm being harassed in the…read morestore and followed. Very annoying when you know what you need but they are antsy for whatever reason. I was profiled. Point blank. And no I did not shop. Wasn't worth it. Recommendation: There are plenty of other liquor stores that are closer and have the same things. Actually go to the Missouri side of town. Easier transactions.

My boyfriend and I were in tonight for the first time it it was wonderful! Beautiful shop with…read morepeople who know their drinks. the woman helping us was very friendly and nice. A great small business!!

Very nice people that run this place! Very knowledgeable and great selection. Be sure to inquire…read moreabout their special allocated sales that happen through the year!

I called to make sure they had a particular liquor. They had 6 bottles in stock. Went to pick it up…read moreles than 15 minutes later and even though they had it they wouldn't sell it to me because they are stockpiling it for a sale they are having sometime before Christmas. Duh! Do yourself a favor and go to Batsons liquor. This is a ridiculous business.

Stopped in to grab some drinks before a chiefs game. Prices and selection were comparable to other…read moresmall stores. Got to the counter and noticed the beer was expired by 4-5 months. Staff seemed confused. I'll stick with other more reliable options.

Super nice people. My favorite liquor store for a quick in and out visit. New owners are always…read moresmiling.

Forget this place. The prices are high and they never match what you're charged at the register…read more This kind of establishment is why they invented Missouri. Drive a few miles and stock up.

We love this liquor store, the staff is friendly and they have often found beers that we are…read morelooking for. They have a good selection of trendy beers and are super nice people.