I had a very disappointing and frustrating experience with this repair shop…read more The first time I went in for a battery replacement, I was told to come back in a couple of hours. When I returned, nothing had actually been changed. My phone still showed the exact same battery health (83%), and there was no system message indicating that any battery had been replaced. That was the first red flag. When I questioned it and asked the technician to open the phone in front of me, he refused and told me to come back the next day. That lack of transparency immediately made me uncomfortable. The next day, after insisting, the situation became even more suspicious. I was shown a battery that supposedly came from my phone, but it had specifications that didn't even match my device (wrong capacity, no Apple branding). That raised serious concerns about honesty and professionalism. At one point, when I stepped away briefly, the technician suddenly "completed" the battery replacement. This time, my phone immediately displayed a notification saying the battery was not recognized as genuine. That clearly showed that the previous visit, no replacement had been done at all. In the end, I requested my original battery back and had it reinstalled because I no longer trusted the parts or the service. Once reinstalled, my phone went back to showing the original 83% battery health, confirming that it was indeed my original battery all along. This experience felt misleading and unprofessional. A customer should never have to question whether a service was actually performed or not. Transparency and honesty are essential in this type of business, and unfortunately, that was completely lacking here. I would strongly recommend being cautious and asking to see the repair done in front of you if you decide to come here.

In and out in ten minutes with replacement screen and new otterbox case. Raj was very helpful with…read morerecommendations & efficiently repaired phone screen.

I often take coffee when in Gwinnett around the Sugarloaf or Pleasant Hill areas. I had had been…read morecasually looking up potential screen and battery replacements for a few weeks. This store ran an Instagram advert, and I noted they had good pricing on both screen replacement and battery. I inquired and was responded to within 5 mins. We set a time range for the next day, I went to his store and am very impressed with Nadar's service and pricing. Was a good guy who is fluent in both Spanish and English (dual passports). I value quality service at a fair price and this place fits the bill. On some sites it noted they are open until 8, but I think it is 7pM. I asked the owner about the one poor review and he noted that his father had passed away out of the country and couldn't get anyone reliable to service the store on that day the review referenced. So I hope this 5 star review can continue to counter balance the one poor review. I will continue to come here for my cell phone service needs.

Excellent customer service. Got my iPhone display fixed in under 20 minutes at a very affordable…read moreprice. Highly recommend!

This is not what they say it is . I made an appointment online. The moment I walked in the door…read more The line was all the way to the door. I was never greeted or asked about the appointment that I mad online. I had to stand in line like everyone else. The appointment made no sense.

Dropped off my iPhone at 11:30am for a screen replacement and was told it would take 1-2 hours. I…read morewaited nearby, only to get the pickup notification three hours later. When I returned, they had installed the wrong screen -- an OEM version that costs $200 more than the aftermarket screen I specifically asked for. Instead of owning the mistake, I was told to wait "20 minutes" for them to fix it, which turned into another 35. What should have been a simple repair turned into most of my day wasted because of their poor time estimates and careless error. No apology. No accountability. No effort to make it right. Take your business elsewhere.

I reached out late at night needing my iPhone screen repaired and was impressed by how quickly I…read morewas able to get an appointment--within the hour! Awab Metwally provided excellent service, clearly explaining the entire process. He came directly to my location in the Norcross area and replaced the screen efficiently. The repair was done with great precision--the phone screen looks brand new and works perfectly. Considering how fast he responded, the convenience of a mobile repair, and the quality of the work, the price was more than fair. Highly recommend

From the owner: 1. **Convenience**: We offer mobile repair services,…read moremeaning we come to your location—whether it’s your home, workplace, or a public place—within 45 miles of Lawrenceville, GA. This saves you time and hassle compared to traditional repair shops. 2. **Speed**: Our repair times are unmatched—iPhone repairs are completed in 15 minutes, and Android repairs take only 30 minutes. We understand the importance of your device and aim to get it back in your hands as quickly as possible. 3. **Comprehensive Service**: From screen replacements to battery fixes, charging port repairs, and speaker issues, we handle all types of phone repairs with expertise and precision. 4. **Free Diagnostics**: We offer free diagnostics to identify the issue with your phone at no cost, ensuring transparency and no hidden fees. 5. **Professionalism and Quality**: Our technicians are highly skilled and use only top-quality parts to ensure your phone is repaired to the highest standard.

Genuine human to human review, this place is terrible. 1…read more The guy doesn't know jack about what he's doing 2. Uses cheap parts and charges premium prices 3. Takes 3 hours for what apple can do in 45 minutes 4. Takes advantage of people who don't know better 5. Overall unpleasant experience I WOULD NOT recommend here, either go to an official store of your phone brand or any other service You're probably better off fixing the phone yourself than taking it to this guy.

DO NOT go here. They DO NOT guarantee their work/product. I would not recommend this business…read more Initially, the service was good. They didn't not have my style screen in the store so I waited to have it repaired by the next evening. The owner and his son stated it would be ready around 4 or 5. When I arrived the next day, everything went well. I had to wait a little longer than promised, but my phone was intact and functioning. However, a almost a month later the screen shows a green line that gradually gets bigger each day. I took it back and they would not replace the screen. Instead, they suggest I buy another screen free of labor fees. The son insisted I dropped the phone or caused damage, yet you see in the photos no damage occurred.

My iPhone battery began to drain faster. fearful of the long queue outside the apple store at Mall…read moreof Georgia, I went to this shop. Changed its Battery. Within a week the battery bulged out and the screen became damaged. Not at all advisable.

Very personable and professional. They're very patient. They've seen it all. Never disappoint!…read more Cheers !!

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

Prompt courteous service... in & out fixing my cracked screen and bought a new case. Reliable…read moreservice and would recommend them.

Took my sons phone in to have the front and back repaired. After spending $340, the phone does NOT…read morework. Operating system slow and gets stuck on different screen. Completely ruined the phone. BEWARE!! Your phone could be ruined when they promise they can repair it. If I could give them ZERO stars I would.

I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!