Anything that goes wrong with any vehicle I'm in I know just to call this location. Everyone here…read moreis very helpful. Explain to me how to put the part in or explain to me why I don't need it. The customer service is better than any I experience in this area in any store. Even my dog likes it here!

Stopped in to find a cover for my vehicle for the winter. The staff was amazing. As soon as I…read morewalked in he spoke to me. Asked me what help I needed he walked with me and showed me the selection that they had in stock. He reviewed the warranties. He was very pleasant and engaging and I thanked him for taking the time to support his customer. The other thing I loved was it. They had a large selection to choose from and I was able to purchase the item. I'm so happy I didn't have to order it and wait for it to come in. I also like the fact that they had multiple staff working and checking out, moving very fast . It was very apparent that they care about their customers, their store and they know what they have in stock. I messed up because I should have gotten the gentleman's name so that I could have filled out a formal compliment form. So I will definitely have to stop in again and get his name. The funny part was on the way out the door. Another sales clerk stopped and said is there something I can help you with? Is there something you need?. I really appreciate the great service and I think this is one of the best auto parts stores I've been in the area

Ordered online and picked up at store. You get 10% off by ordering online. Picked up batteries next…read moreday. Batteries were ready when I got there. Good service.

I cannot say enough good things about the Roseburg Batteries Plus. They are trustworthy and fair…read more My mother who is not real electronic savvy, took an iPhone because it wouldn't charge. There was nothing wrong with the device. He helped her out and sent her on her way. They set a high standard and my family will always use their services. Thank you!

O'Reilly Auto Parts in North Bend has an incredibly friendly and helpful staff…read more Every interaction I've had there has been positive. The team works their tails off to help get the parts I need, and they always do it with a smile. That kind of service makes a big difference. Parts stores can sometimes feel intimidating, especially when the staff acts like they're too cool or too busy to help. That has never been my experience at this O'Reilly. They treat you with respect no matter your skill level or how much you know, and they actually take the time to help. Great people, great service, and a store I really appreciate having in town. Definitely recommended.

Awesome staff and they price match I have been using for…read moreyears always went above and beyond

Quick, friendly, professional service, no waiting, Replacement only took 15 minutes!read more

Great Service, tested all my issues, diagnosed what was wrong and resolved it! 5/5 would go for…read moreelectrical related issues again!

This business is great. Great customer service and gets the job done. Dave and his crew are amazing…read moreand will help where is needed whether it be in the community or battery needs. Would highly recommend!!! Diane Green Grants Pass, OR

They were so helpful when I purchased two new batteries at over $500 for my vehicle, but 5 months…read morelater the larger battery failed and I was stranded on the road (and a $200 tow fee), they refused to exchange the battery and for a month I dealt with charging the battery daily to drive. Finally, after the 2nd month Kelly's in Grants Pass said you need new batteries, the large battery has a bad cell. I paid almost $1,000 to exchange and troubleshoot battery problems. Finally, Battery Solutions took the batteries and charged them for a few days to verify. It was verified by Dave. It took 2 months to get a reimbursement from Battery Solutions for the large battery but would not take the little battery back. I had to call Dave for months to get a partial reimbursement. Be careful using this battery store.

Never again. Mac's…read moreused to be a great place to buy a car battery. However 2-3 years ago the business changed ownership and they moved locations. Long story short, I purchased a car battery and it failed while under warranty. My car had not been started for over a week. I jump started it and then took it to my mechanic that I have used for years. He did 2 different tests, and told me both tests showed the battery was weak and I would need a replacement. Note...my mechanic doesn't sell batteries. He gave me 2 computer read-outs that showed the battery was weak. I took my car back to Macs and told them what had happened and also told him that my mechanic had said the under-warranty battery was weak. This battery had been purchased from Macs less than a year, so it was under full replacement. First the guy at Macs suggested there must be some type of "draw" on the battery. I told him my prior Battery from Interstate lasted around 4 years so if there was a "draw" it just started to "draw" with the new battery. Then the Mac's guy did some testing and said the battery was still good and not weak. Then I showed him the mechanics report that showed 2 different methods of testing, both showing a weak battery. That's when the story changed and Mac's grudgingly replaced my battery. Then, 1.5 years later with the Mac's replacement battery, and not starting the car for a bit, the same thing happened again. Again, I took the battery to my mechanic and again, he ran 2 separate tests. This time he said the results of one showed it was "average" but the other test said he said showed low. No I'm not going back to Mac's for a replacement. Mac's has lost my business. Bottom line, based on them suggesting there was nothing wrong and me showing 2 reports saying they are low, I don't trust them. I went to a store and bought an AC Delco that has a 4-year total replacement warranty. It costs more than Mac's, but I expect it to last 4 years...even when I haven't started my car for a week.

I stopped here today after my car's battery died yesterday. They were recommended to me by a…read morefriend. I drive a 2019 Subaru Outback and it had the original battery so it was long overdue for a replacement. I called ahead of time to make sure they had one in stock and they did, so I stopped by a couple hours later. I was immediately greeted by a very friendly gentleman who showed me where to park. He had me pop the hood and checked my alternator, then went to get a new battery. He went to work on replacing it after checking the settings in my car. Once he was done he cleaned up the battery acid from my old battery corroding and I was good to go. It came out to a total of $180, $170 for the battery and $10 for install. The man who helped me was very friendly and knowledgeable. He told me what he was doing before he did it so I knew what was going on. He didn't talk down to me because I'm not a man a which was a welcome relief. Note that they won't work on Subarus if they were made in 2020 or later due to how Subaru batteries work now. I didn't catch the whole explanation but it was good to know. The place itself is small and easy to miss but they have everything you would need battery-wise. They do installs for you and make sure it's all working, all for a very good price. I will definitely be back!

Super friendly, very helpful & had me in & out with a new battery quickly. I highly recommend them,…read moretheir prices are extremely good compared to other places.

I brought a Interstate battery to the Central point shop to get checked that was in a new toyhauler…read morei purchased 8 months ago. I talked with a employee there and explained to him i charged it and it doesnt seem to hold a charge. He then tells me that he can check it but without a receipt he cant replace it. I then asked him what was the date code on the battery and he said looked like a 2025 prob 10 months old. I then asked dont you go off date codes and he said yes but i still have to have a receipt to get it replaced. So i just left with the battery. Not a way to do business in a small valley. I have been in business for 26 years in the valley and would never have lasted this long if i did this to my customers. If you want good warranties and service go to Batteries plus. They replace the battery off the date even if you dont have a receipt. They will be getting all my business for all my equipment batteries from here on out.

Ryan was amazing! Helped me with my car battery and installed it. He was knowledgeable and so very…read morenice! As I did not know what I was doing. I am going to refer him to friends. Awesome customer service, made my day. Thank you so much.

One of the worst customer service experiences I've ever had. I made an online appointment to have…read moremy iPhone battery replaced, arrived on time, and left my phone with them. After two hours, the work had not even started. While I waited, an employee rushed to replace the battery and cracked the display in the process. They replaced it at no additional cost, so I did not make an issue of it. The original display had no physical or functional issues before the visit. The replacement display was noticeably different in clarity and was not properly sealed around the FaceTime camera area. Less than a week later, the display stopped working. I called the same day and was told to bring it in the next morning. I arrived as soon as they opened, expecting the display to be repaired or replaced. After several minutes of paperwork, they opened the phone and accused me of having it repaired previously. I am the original owner, and no one had opened the phone before this visit. The interaction then became insulting and disrespectful. Overall, this was the worst in-person customer service experience I've ever had. The small cost savings were absolutely not worth the poor workmanship or customer service.

I have been a customer at the Grants Pass Interstate Battery store for several years. I have…read morealways received friendly, professional service from the technicians at this store. Tony and Luis have expert knowledge of their product line and are extremely patient in answering any questions I have regarding batteries and battery accessories for my vehicles. I highly recommend them above any other establishment that sells batteries.

Luis was very helpful and quick with finding and installing the battery in my truck will be coming…read moreback if i need another!