I showed up at the end of their work day asking for them to press out an old bearing and hub. I…read morealso asked for them to press in the new ones. I had asked another place to do it, but they (after several hours) said they were unable to complete the work due to lack of tooling. I was left with a last minute effort to get it done so I could work. They, without reluctance, performed the work in a timely manner and at a reasonable price. I have other projects that I will be calling on them for in the future. I'm impressed

Jason was absolutely amazing!! I had been trying to get my brakes replaced all day, there was an…read moreissue getting the car in service mode. I didn't know what I needed to do or even ask when I stopped my Maxi. Jason listened to me ramble all the things I had been told that day, he was so helpful, didn't make me feel bad for not knowing what I was talking about, came out to my car made sure he could get it in service mode. He quickly gave me a quote and pulled my car in immediately to change my brakes!! He was able to quote me way cheaper than the 2 other places I had been earlier in the day! I will definitely continue bringing my business to Maxi because of Jason!!

I had flowmaster 40's put on my Lincoln mk Lt. I wanted something subtle and Michael said " trust…read moreme you'll like it" they finished but did not call me and the end result sounded factory. As far as I'm concerned they ripped me off by $350. Fkng a holes.

Went to maxi in red bank over the thanksgiving week while out of town and needed a new water pump…read more Upon initial contact the gentleman was nice and worked me in since I was close to the shop. When I arrived the gentleman at the front desk was bothered by the fact that I was dropping it off and once I told him I had already spoke to someone that was going to get the car in and do the repairs, he reluctantly took my keys. My wife calls to check the status 4 hours after drop off just trying to come up with a game plan as we were over 500 miles away with no other transportation. The gentleman the. Told her it would be close to closing or a little after, so I got there at closing and buddy that mechanic didn't even let me finish speaking before he started being a complete jerk. The family that took me to drop me off, went in with me and left just as floored as I was at the way they began speaking and treating us. The morning after picking the car up at 10pm the night before, I checked the pieces under the hood to find everything they touched had been broken that was brand new when I dropped it off. Was finally able to speak to someone after providing proof from a local to me repair shop that even stated the issues were a result of the damage. The establishment refunded me for the labor cost that we paid to have them screw our car up and then had the nerve to blame everything on the mileage of the vehicle and my rudeness was the cause for the issues we are having. I requested they pay for the damages they caused to my vehicle and they have ignored me since then! I would not recommend this business to my worst enemy. They are a joke and will come up with every excuse to not be held responsible for their crappy work. I have pictures of everything and if I could post them here, I would! Beware and ask around before using them because I have already heard of two local people that I know of in the last little bit that have gotten their vehicle back messed up and they refuse to fix the issues they know they have done wrong. This place is a joke that preys upon honest people that need car repairs! Don't use them!! I understand everyone has things going on that can complicate their day or make for a long day but that is life and no excuse for poor service and work with no quality at all.

I appreciate the free look under the hood but I guess you really get what you pay for. I'm frkn…read moreblown away you don't know if a Ford Explorer is supposed to have a part or not. You're supposed to know how to fix cars but bing ai has told me more about my car than you. Let ME tell YOU, IT IS MISSING A PART!! I gotta wonder, INCOMPETENT????? I don't want you anywhere near my car. I think you're lying or ignorant. You wouldn't stay in business if you blew off every customer like you did me. What about me makes you not want my business??????? You act like you don't want to, or don't know how to help me with this simple issue. Either way that's every reason to never bring my car to you again for any reason. My god if I put my mind to it I COULD DO THIS I BET! But I'm not a mechanic, I wanted you to do it.

Requested an alternator be put in my vehicle to which they called back and asked why and said it…read morelooked like a battery needed to be replaced, they charged me 291$ for a 120$ autozone battery. To which the problem was still not solved and I still need an alternator, had to tow my car from fort O to collegedale to my old trustworthy mechanic because obviously these folks ain't it.

Their prices on used tires is unbeatable. And their staff is very trustworthy…read more If you don't feel comfortable about dealing with the tires on your car, make sure to go to Budget Wholesale Tires. The biggest compliment I can think to give them is that even if you know nothing about Vehicles, they will not take advantage of you or overcharged you. for those that are not car Savvy, that's a very important deal!

Do Not Recommended, service takes long and they increase price when they think you don't know…read moreknowle about vehicles. 1+ hour just for a tire install and 75+ dollars and the sercie charge for using a debit card when they should pay the fee they make customer pay instead. horrible company

I can get discouraged when I watch the news and see how people can treat each other so cruelly. But…read morethen I rolled into Maxi auto service with a very flat tire, and Steven came over and offered to fill it at no charge. He was very helpful and kind and did not make me feel like I interrupted his day. I have never been to Maxi before, and he did not know me. I am very grateful for his kindness and help. I will definitely look at Maxi when my car needs repair.

Dismissive and rude! Stopped in because we had the air conditioning go out in our vehicle while…read moretraveling cross country in over 100+ degrees. Would barely even acknowledge our presence. Avoid!

I took my wife's car to Stapp for several repairs - an exhaust rattle, an alternator replacement,…read morean oil change, reinstalling an under-engine splash guard that had come loose, and replacing the electric door lock actuator on the passenger front door. All repairs were performed professionally and at a fair price. I would not hesitate to take her car there in the future for any needed future maintenance or repairs. This is an old fashioned 4 bay shop with no waiting room, so you will probably have to drop your car off and pick it up later.

Stapp was recommended to me by two friends who had worked with them before and received good…read moreservice. Sadly, that was not the case for me today. I came in with a vehicle throwing a certain code. I told them the code on my car and what was going on. After about 20 minutes, I was told I needed a major repair. That's fine. The bad part was as I was telling the service manager I would be thinking it over and come back, he THEN tells me I have to pay an $80 diagnostic fee. I expressed my disbelief since they advertise free estimates and I gave him the code, but he didn't really care. He proceeded to tell me how much his diagnostic machine cost and the monthly subscription for it. I asked what was covered under the free estimates. Apparently, it's the hand-written list of numbers it will cost for the repair. I didn't feel like they wanted my business. Strange considering I know my car needs other repairs, so who knows how much money they could've gotten from me? Certainly more than $80 wrapped into the final price of the repairs.

Absolutely amazing customer service. Quick. Efficient. Affordable. RV repairs were done quickly,…read morethey educated me on how to keep on the road. My new go to guys when in town. Thanks

They do great work, they are professional and friendly. Highly recommend them. I have stored a…read morecamper there in the past as well. I like the the shop staff as well as they are very helpful.

I went in for much needed alignment and recommended I balance my tires - which I know it needed…read more they were very professional, fairly priced and very nice people. my car drives like a dream now !! I highly recommend

Bad service and communication. They want to charge for warranty work. I will never bring my vehicle…read moreback. DO NOT GO! THEY RIP YOU OFF!