This is probably one of the best BMW repair shops I have take my car, if you own a BMW and like to stay safe on the road this is the place, great customer service, they keep you up to date with photos, short videos from the repairs and parts they install. What a peace of mind knowing that all you paid for was done!! They even took the time to clean my engine bay! I am happy and will continue to visit this shop! Thank you Andrew, Dave and Charly! read more

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This business is a rip off. At the end of the day, I'm starting to feel like they create the problem then charge you an arm and leg to fix it. My husband has taken his vehicle twice and the cost they quoted to fix his car was outrageous. The most absurd thing they quoted was 95.00 to test drive the vehicle that they repaired. He was catching them in all types of lies. would urge you to avoid this place at all cost unless you have money to waste. I wish I could 0 stars. read more

I have been to this shop THREE TIMES THIS YEAR!!! I am EMBARRASSED to share how much I spent trying to get my car up and running again. They charged me twice for the same exact service gaslighting me to believe that my eyes were deceiving me. I had the receipts for both services. Everytime I leave this shop, there is a NEW problem. I refuse to take it back here. I am still waiting on a part that I paid for that's supposed to come from Germany. SCRATCH my previous review. DO NOT TAKE YOUR CAR TO THIS SHOP!!!! They Woo you in like they have good customer service etc...but the whole time, they are DRAINING YOUR POCKETS! read more

I would like to thank Bavarian Motor Repair for their exceptional service and professionalism. I drove in from Virginia to have my car serviced, and the reviews I read were accurate. Dave, Charles, and Dina were amazing. Integrity and customer service is very important to me, and this staff truly sets the standard. Thank you again! read more

I had high hopes for Bavarian Motor Repairs in Capitol Heights, MD, but unfortunately, my experience was a major letdown. Service Requested: I initially brought my car in because it was making noise, and I had multiple check engine lights on. After getting an estimate of $2,478.29 for repairs on 9/11, I asked Andrew, the owner, if this would fix the issues for at least the next 12 months, since I couldn't afford to keep putting money into repairs if I was just going to end up having to buy a new car. He assured me everything was in good condition, even showing me under the car where everything seemed fine. Quality: Unfortunately, after driving the vehicle for just a few days, the service engine lights came back on. I called to let them know, and they told me I could bring it in for another inspection, which would cost $178. I agreed, but it wasn't until December that they could get me in and provide a loaner vehicle. After paying the $178.18 for the additional inspection on 12/17, I was told that my vehicle now had a laundry list of issues totaling nearly $15,000. This was a complete shock, especially since Andrew had previously assured me everything was fine. Value: At this point, I feel like I've wasted both my time and money. I paid $2,656.29 for repairs that didn't last, only to be hit with an absurdly high estimate for more issues that were never communicated to me upfront. This shop has left me with a lot of doubts about their transparency and the quality of their work. I wish I had read reviews before proceeding. After reflecting on my experience, I'd have to agree with the last reviewer who spoke about them gaslighting customers. I would've appreciated it if they had been upfront about recommending additional inspections after the initial $2,478.29 estimate, instead of leaving me to deal with a much larger and unexpected bill months later. I cannot, in good conscious, recommend Bavarian Motor Repairs after this experience. What was supposed to be a one-time fix has turned into a huge headache, and I'm now left having to purchase a new vehicle. read more

The owners are awesome. I appreciate the video inspection and suggested repairs. The cost is likely comparable to other BMW shops, but I enjoy the outstanding customer service. read more

I just got brake work done on my vehicle and let me tell you... THE BEST AUTO SERVICE!! They put the dealerships to shame!!! I will never take my car anywhere else again!!!! read more

Thank you BMR for one of the only pleasant experiences that I have had with car service providers. I have had years of experience dealing with various shops around the country and by far, BMR stands out for courteous, professional and reasonable practices. My 2017 330i was brought back up to spec in every function with explanations for each recommendation. Can't put a price on the trust I now feel driving my car! read more

Where do I begin? I found Bavarian Motor through Google. The reviews were promising, so thought I'd give them a shot. What a blessing. I spoke with Charlie who was extremely helpful and confirmed my appointment. Andrew, one of the owners, greeted me when I dropped my car off and gave me a brief history of the company. Charlie checked me in and I was dropped off at Starbucks by Striker to wait for my car to be completed. I received a text message with the results of the inspection of my car. It was very detailed, including pictures. Andrew also sent a link, to a video inspection on Youtube, which detailed the results as well. Everything about Bavarian screams 1st class. They even providing training to their staff on communication and customer service and it shows. Honesty, communication and integrity are a lost art in today's society, not at Bavarian. I can't stress enough, how impressive my first encounter with Bavarian Motor Repairs was. Give them a try, you will not be disappointed. read more

I wish every repair shop was like this...That's all I can say. Who sends you a video while they repair your car? Who sends you photos of everything that's going on? Who shows you the diagnostic computer while they're troubleshooting? Well....They do and it's greatly appreciated.... read more

I can't say not one thing bad about this company. These is just a great loving family. My husband & I just love them. We use to take my BMW to the dealership for all services and repairs After receiving their service for the first time, we would never took our car back to dealership. All the staff and we mean all the staff makes you feel like family & valued. We will never take our BMW to anyone else for service(s). We can't thank our homeboy : ), Mr. Dave enough. Not is he knowledgably of a lot of things, but he's also a sweetheart. Thank you Mr. Dave, Mr. Andrew, Ms. Jean and the rest of the whole Bavarian Motor Repairs family. read more

I love an organization that has great customer service, and this one does. They keep you in the loop throughout the service. Reasonable rates, excellent staff and know how. Found my BMW experts for my baby. Thanks Dave! read more

The crew at Bavarian helped me and my beloved 2005 745Li when no one else could. I always use Bavarian now and I highly recommend them.

As much as we all hate taking our vehicles in for service (mostly due to the uncertainty of price tag) I absolutely will stick with this team for maintenance. Andrew was extremely patient and informative especially with the ton of questions I rolled at him! The service came with videos and photos of deficiencies prior and after work performed. Even with the current state of health concerns, these guys and ladies rock! They sanitized the my car although it I wasted crab liquid the night before I dropped it off (smell was awful . I have no idea how they were able the work around the odor but awesome customer service and my car is running great! read more

Great mechanic and knows his BMWs. I have recommended them to various BMW owners.