What happened to this once great company?…read more When I first moved down to Florida, I used Island Air for all of my AC needs. I replaced a system and had quite a few service calls at all the homes I resided in. Always a great experience. The techs were professional and knowledgeable and the office staff was always quick about scheduling. Now? They're never available. I wanted to sign up for an annual maintenance plan and they told me they're booking out to November. It's August. Service calls? Techs are never available in a reasonable time frame and their advertised 24/7 on call service doesn't actually exist. My AC was out on a Friday not too long ago and I was told I couldn't get service until the following Monday. 2.5 days in a sauna, yeah OK boys, I think I'll pass! Anyway, as they literally are unable to provide me with any of the services I've recently needed, I have to update my review and move forward with some other great companies I've found. Good luck if you use them.

These guys use to be okay but service and quality of work has gone downhill. I paid them do their…read moresemi-annual service on 4 of my AC units (still under warranty) four months ago. Today I had to pay another place $367 to clear a clogged drain line on 1 of the 4 they supposedly did. when I called Island Air they said it's not their fault and suggested I pay them do a quarterly service instead on semi-annual . . . The repair tech today said it clearly hasn't been cleaned in quite a while. So, if you love paying service fees without having them do actual work, this is your place.

Our AC stopped working all of a sudden. We called Sea Breeze, they came by midday. They had to go…read morefetch the part in West Palm, and they came right back and did the repair. Very nice and knowledgeable guys, and the rates were very fair. I definitely recommend them to anyone who needs their air conditioner fixed.

We cannot say enough positive about them. Our air conditioner stopped cooling. They came out,…read moredidn't try to "sell" us something we didn't need. They diagnosed the problem and fixed it. We now have cold air. They were honest and not nonsense. They will now be our go to for all of our ac needs.

I should explain the rating a bit. The review is mixed; partially on the technician portion and…read morepartially on the owner/office function portion. I requested the annual service tune-up on the AC for May 29th, since that's the prudent thing to do to prepare for the hot South Florida summer. The technician came and he was very friendly; I asked him a few questions on what he will be evaluating and measuring; I'm an engineer. He was very knowledgeable about the services and identify a capacitor reading that was outside of normal operating parameters. The pricing was discussed and seemed fair. Not high or low within the South Florida market; did my research on the cost of capacitor replacement. After he finished, the condo owner paid the technician by check. One would think everything was a done deal. Then I get a call over two weeks later asking for payment. Since I was right there when the condo owner wrote the check and handed to the technician, I was very puzzle by how the process within their company could be so way off in tracking payments. I articulated I would get the check number for him. Accurate bookkeeping, especially accounts receivables is a critical component to running a sound business. In summary, no issues with the AC services portion of the business; poor experience with the business portion of the business. Still a good company; just watch out for their book-keeping.

COURT JUDGMENT AGAINST FRIENDLY AC!!…read more Update 10/31/24 Friendly AC continues to not make good on its responsibility to pay this court judgment (see below). We have not seen a penny from them after 6 long years. It's unbelievable that anyone would continue to use them. I will update this review when we are paid the full court ordered judgment and court stated interest. If you don't see an update, they are still in default. UPDATE 5/5/19 - We took Friendly AC to court for our experience below. We won the case and were awarded 100% of our claim from the loss that they caused us. It has now been over 6 months since the judgment in our favor and Friendly AC has yet to pay us what we are legally owed. See copy of judgment in pictures. Would you want to do business with a company that does not hold up their end of the agreement and then even after a court has ordered them to pay, still does not make it right? If anything changes, we will update this post. ORIGINAL REVIEW These guys don't pull permits as required so nobody knows that they didn't do what they were supposed to. Then when their mistakes are discovered they stop communicating with you and abandon the job leaving you stuck to hire someone else to fix their mistakes. Stay away, stay far away from these guys! I used them twice. The first one was a replacement system and they should have pulled a permit but they didn't. I didn't find out until 9 months later when I had a problem with the second AC I hired them for. On the second job I pulled the permit as an owner builder and they installed an AC unit that did not even match the architect's plans. They failed the inspection. When I asked them to step up and fix it they stopped communicating with me and abandoned the job.

we needed flood lights installed above walk up outside stairs - called them Friday and planned for…read morevisit Monday- the estimator (Paul) was knowledgeable, pleasant,professional and efficient- his advice was perfect and price was fair so approved the work! Unlike some he said a down payment was not necessary and then confirmed he could get an installer immediately - Only a short while later the installation had been completed- fantastic service and exactly as promised ( daylight at nighttime)! Probably deleted the invoice they emailed so called customer service and again Terry understood and 5 minutes later have the invoice for our records. This is a first class professional service and i won't have to search for one in future - this company is now my go to help when needed!

Steer clear of this co. In 2020 my A/C supposedly needed to be replaced. I just found out they…read moresold me crap.... Allied unit. They never pulled a permit. Never added a pan at the base which needs to be done during install... I've had multiple problems with the new unit to the tune of every month lots of money .... Earlier this year they never came when I had an emergency ... boss never even called me back. Service person I knew and had number for was out to dinner and ignored me. My one person I knew left the company so I was stuck. Awful!!!! I think I was taken advantage of and sold a lemon.

Prime Time was recommended by our A/C repair guy who said it was a good company with a father & son…read moreteam. We set up an appointment for an estimate the next day (Saturday) and met with Asiel. He told us that they could install a new unit (air handler and condenser unit) as early as Monday or Tuesday (it's been a while and I don't exactly remember which date he said). They require a 50% deposit and the remainder upon completion. We set up a date for install and gave them a deposit. There were 2 guys who showed up the morning of to work on the unit. They had a good system going with one installing the condenser unit outside and the other one installing the air handler inside. It was about a 7 hour job. We had no issues with communication or installation. Asiel was absolutely great with responding to our phone calls/texts. We would highly recommend Prime Time if you are in need of a new unit!

BUYER BEWARE! REPORTING THIS SCAM COMPANY TO BETTER…read moreBUSINESS BUREAU. I am a condo owner and your response reveals your unprofessionalism and poor record keeping. PAID $5,195 for a 2.5 TON 14 SEER HYDROTECH unit which presented issues which your family/technician tried to charge us for covered services. He was angry and took off dropping tools down the hallway! I have the contract and will provide BBB with all information.

Called Cool Nick the other day after my old system was about to totally fail. They came right out…read morevery quickly, gave me a great competitive estimate and were very easy going, no high pressure sales nonsense. I ended up going with them for a new system, so they got right back out quickly yesterday and hit the old system out and the new system installed in a few hours. Great hardworking guys! Thank you again for a great experience!

This company installed my AC unit over two years ago. After the install, Cool Nick had to service…read morethe unit twice. In March 2023, I had another problem with the unit. I called Cool Nick and they refused to service me. I believe this company knows they installed a faulty unit and doesn't want to deal with the problem.

Using Yelp to find a contractor, I received a response from Bob promptly. He was able to get the…read morejob done the very next day. I will definitely consider hiring him again in the future. You don't find quality work for a reasonable price much these days, Bob is the exception. A++++

Amazing fast affordable service ! I highly recommend. He came diagnosed the problem on my water…read moreheater and advised me how to get the broken part through my water heater manufacturer which i had no idea about . I'm very happy with my service.

Top notch service from the owner. Brian came highly recommended from several neighbors in our…read morecommunity and lived up to the expectations. Fortunately, he was able to come out on short notice and quickly diagnosed that a capacitor in one air conditioner needed to be replaced and that both air conditioners needed freon. Brian is extremely honest and punctual. He pointed out that the capacitor was covered by a manufacturer's warranty, so I did not need to pay for a replacement part. Highly recommended.

Regional Air was recommended to us by our real estate agent after purchasing a new home. We knew…read morethat our HVAC system was on its last legs and we asked Don to come out and give us a quote for a new system. He was out the next day and not only did he take the time to explain our options but really went out of his way to make sure that we understood why he was recommending what he did (on top of that he made sure we knew about rebates available). When the time came, and our system died 2 days before the 4th of July, Don was out there the next day to install a new system. Everything that they provided from beginning to end was outstanding and I cannot say enough good things about Brian and Don.