Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

Orkhan is absolutely amazing . He's incredibly prompt, reliable, knowledgeable, ethical, and…read moretrustworthy. I will use him again for all security needs I recommend him without reservation Thank you

Orkhan installed a full Ubiquiti network system in my home, including multiple Ubiquiti Access…read morePoints that provide excellent Wi-Fi coverage throughout the house. He also set up a complete surveillance system with Ubiquiti UniFi Protect Cameras, ensuring clear video quality and reliable monitoring. In addition, he installed a professional door access control system using Ubiquiti UniFi Access, allowing secure entry with key cards, PIN codes, and mobile access. He configured everything perfectly, including the network rack, patch panels, PoE switching, and cable management, making the entire setup clean and well-organized. Orkhan also handled the installation of the router, firewall configuration, and remote access setup, ensuring the system is secure and easy to manage. The work was done professionally, on time, and with great attention to detail. Everything is running smoothly, and I highly recommend Orkhan for any networking, security, or low-voltage installation projects.

We have been slowly switching all of our AV; security cameras, and local wired and wifi network…read moreover to Full Spectrum. Their quality is top notch. My latest add was a NAS to house a lot of educational and Great Courses videos and CDs, we collected during the Pandemic. They definitely walked me through all the equipment and software choices and helped me with scripts to load my collection.

We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

I needed some help cleaning up my Unifi system and my in home wiring. Contacted them and they gave…read moreme a reasonable quote and were able to squeeze me in due to a cancellation in their schedule First they came and mapped out my cables and tested their quality. I had them replace an older Aiphone intercom with Unifi access and they came and installed a Unifi door reader, cleaned up my door strikes, installed a unifi in wall in a rental unit so we could pass through an additional POE port to a Unifi intercom and then came up with an idea to consolidate my networking gear in my garage so I changed scope after day 1 to include that and also setup a gate hub automation. I also had them do a new cat6 run and they did a great job with that as well as patching up the holes from older cables. Great communication - they know their networking and Unifi gear and I would recommend to others looking for ethernet/wireless/security cameras and expertise with Unifi gear.

5 stars for Cable Schmable. When I first contacted them, I asked about repairing the coax in my…read morecondo so I could set up a MoCA wired backhaul. Rather than trying to sell me unnecessary work, they explained that my internet provider might repair it for free. That honesty immediately stood out. After doing more research, I decided against the coax setup and called Cable Schmable for a full home-network installation instead. They recommended a high-quality system at a fair price and were able to schedule the installation quickly. I unexpectedly had to stop the work midway through the installation, and they were extremely understanding. They even declined payment when I offered to compensate them for the interruption. They returned the very next day, finished everything, and did an excellent job. I now have blazing-fast, reliable internet throughout my condo, and the gateway they installed has great features, including built-in ad blocking. Honest, knowledgeable, responsive, and professional. I would highly recommend Cable Schmable.

Great customer service. They had helped me to recover the DVR password even though they were not…read moreunder any obligation to do so. It's great to know that businesses like My Network Solution still around

Len recommended another router which would serve my needs better and he helped me install it today…read moreover the phone. We checked all my devices that rely on Wi-Fi and he straightened out some printer issues I was having. Everything is working great now. I highly recommend Len.

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

I had no idea that I could get blazing fast internet by putting in wired in wall ethernet ports. I…read morehad an old mesh system that was doing a horrible job extending my signal throughout the house. My sister told me she had her house "wired for ethernet," and they were very happy. I called Enterprise Communications and they were wonderful, patient (especially Ricardo--you may be able to tell I am not a techie). I needed fast internet for a therapy practice) that was affordable. They had ample availability and installed my new "drops" and a switch in about 4 hours.... I highly recommend=== wish I had called them years ago....My ISP is Sonic and now my wifi is everywhere and fast fast fast... :) YIPPEE~

Enrique and Ricardo were great! They inspected my internet needs 30 min after I called, gave a…read morereasonable price, and fixed up my system that same day. Couldn't ask for more, and now my internet is supa fast.

I am amending my previous review. Apparently, they had a problem with their phone system and did…read morenot get my messages and the employee that I tried to contact is not longer with the company. That was the explanation given to me as to why they didn't respond to my phone calls. They have since fixed our problem, and we no longer have any issues.

These guys are awesome! A pleasure to work with, were willing to work with my budget, gave…read morepractical suggestions based on their experience, were incredibly prompt and punctual and responsive to my questions and concerns. So glad I found them.

I have worked with Mark at Pacific Wired on several installations, and he is top notch. I had gone…read moredown a rabbit hole spending 10s of thousands of dollars on a complex installation that just didn't work right. Mark sorted everything out, and got everything working perfectly. When I have a problem, he is responsive, and helps me troubleshoot. Most importantly, he is fair and does not run up bills on hardware or installations without explaining everything in a thoughtful consultation. He will even test solutions first before having me commit to expensive installs. I have been burned working with more established "high end" installation shops where you just have to trust what the guys are telling you and then never hear from them again. Not with Pacific Wired. I would recommend them to anyone, and will not go anywhere else for home theater, Wi-Fi, or any other home tech needs.

I've found Chris and Jacob to be extremely responsive and knowledgeable. Most recently, both…read moreresponded in the early evening to help us solve an issue with Control4. Both were available via phone and text, and very friendly and familiar with their products. And importantly they both were instrumental in solving the issue (which was caused by another device, not the Control4). Ultimately, this is a level of customer service that we don't experience often. Top quality and as a result I'm happy to strongly recommend Pacific Wired!