Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

As the building manager of a 25-unit condominium building, I…read morehighly recommend this company--particularly to other building managers and property professionals. Their combination of technical expertise and customer-focused service is exceptional; | doubt you could find a more qualified or responsive team. From start to finish, their professionalism, punctuality, and attention to detail were evident. They arrived precisely as scheduled and took the time to consult with us on optimal camera placement before completing a flawless installation of our new security camera system. The resulting video quality is exceptionally clear and sharp, exceeding our expectations. The entire experience was five-star in every respect. The only suggestion I would offer is to review your Wi-Fi upload capacity with them in advance to ensure the best system performance.

Orkhan installed a full Ubiquiti network system in my home, including multiple Ubiquiti Access…read morePoints that provide excellent Wi-Fi coverage throughout the house. He also set up a complete surveillance system with Ubiquiti UniFi Protect Cameras, ensuring clear video quality and reliable monitoring. In addition, he installed a professional door access control system using Ubiquiti UniFi Access, allowing secure entry with key cards, PIN codes, and mobile access. He configured everything perfectly, including the network rack, patch panels, PoE switching, and cable management, making the entire setup clean and well-organized. Orkhan also handled the installation of the router, firewall configuration, and remote access setup, ensuring the system is secure and easy to manage. The work was done professionally, on time, and with great attention to detail. Everything is running smoothly, and I highly recommend Orkhan for any networking, security, or low-voltage installation projects.

Orkhan wired my newly purchased home with ethernet and setup a Ubiquiti unify network, door access…read moreand camera system. Orkhan did a great job, finished on schedule, clearly communicated all issues and proposed solution and let the entire site clean and tidy when he finished. Orkhan was a pleasure to work with, and I will work with him for all of my future networking jobs.

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

We hired this company for a lighting design and low-voltage specification package for a high-end…read morecustom home project and paid approximately $5,000 upfront, expecting a complete, buildable lighting plan our electrician could follow during construction. The primary reason we hired them was for guidance on LED strip lighting systems, transformer sizing and placement, wiring diagrams, wine cellar backlighting, stair lighting, under-cabinet lighting, ceiling details, niches, and other architectural lighting features throughout the home. Despite multiple follow-ups, onsite discussions, renderings, and repeated emails, we never received complete specifications for many of the most critical items needed to move construction forward. We repeatedly had to ask basic but essential questions such as: * which LED strips to use * which transformers were compatible * where transformers should be located * what the electrician should wire for * load calculations and system divisions These were not additional requests -- this was the core service we hired them for. The most frustrating part was the lack of urgency and accountability despite construction actively progressing onsite. Instead of simplifying the project, we were left researching products ourselves, coordinating missing technical information manually, and trying to avoid delays caused by incomplete documentation. Considering the amount paid and the level of follow-up required from our side, the engagement ultimately delivered very little practical value to the project. It genuinely felt like the $5,000 fee was largely wasted. For a company operating in the luxury residential space, this level of communication, coordination, and incomplete delivery is extremely disappointing. Based on our experience, I would not recommend this company for projects where responsiveness, technical detail, and timely execution actually matter.

We hired Cable Shmable after looking at other home security options for our new house, and they did…read morenot disappoint. For us, they gave the best of both worlds: unified networking and home security, but also the best bang-for-your-buck technology with no long-term contracts. They came out for a free consultation, provided quotes with multiple options at different price points, and created a custom plan for our home that gave us an optimal networking setup. When they came out to do the work, they were friendly and professional and executed the job very cleanly. So far I'm quite satisfied with the results; the internet and UniFi system they installed has been great. Would hire again!

These guys are amazing. If I could give them 10 stars, I absolutely would…read more I needed to run a fiber optic cable from the ISP junction box in the utility closet outside the garage to the soon-to-be office on the second floor. It's only about 15 feet as the crow flies, but there were lots of studs, joists, and built-in cabinets in the way. Both HOA CC&R and basic aesthetics say no to running cables along exterior walls - but that was the only solution the ISP installers were willing to offer. Enter Cable Shmable. Instead of giving a rough guesstimate, Karim came out in person to review the scope of work, propose a cable path, and provide a solid estimate. The very next workday, Alex and Yunus arrived to do the job. Having Alex and Yunus work on my project felt like being in a happy place. They showed up on time, brought all the right tools, gizmos, and materials, and clearly knew exactly what they were doing. Their cabling expertise was obvious as they masterfully navigated the fiber through every obstacle and got it exactly where it needed to go. When they finished, the work area was actually cleaner than when they arrived. As a finishing touch, Alex and Yunus are genuinely friendly, easygoing people to work with. They listened patiently to my layman suggestions, explained the intricacies of fiber optics, and ultimately proposed, and implemented, a cable path that was both technically sound and aesthetically pleasing. The name Cable Shmable really fits. It carries an aura of ease and a true "can-do" attitude. When it comes to cables and networking, there's nothing these guys can't handle. I highly recommend Cable Shmable for all your networking needs.

Len recommended another router which would serve my needs better and he helped me install it today…read moreover the phone. We checked all my devices that rely on Wi-Fi and he straightened out some printer issues I was having. Everything is working great now. I highly recommend Len.

Len provides amazing tech support. He recently installed my new computer. He backed up existing…read moredata from the old system, set up the new system, created a user account, applied system updates, migrated data onto to the new system, reinstalled licensed applications, migrated bookmarks and site passwords, installed the printer and scanner drivers, performed wire cleanup, and confirmed that the new system was operating to my liking before he left. He is terrific at diagnosing difficult problems and solving them! Previously, he helped with my husband's computer needs, our TV issues, and other Internet issues. Len is the person we call for all our network needs!

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

I recently had my Cameras NVR PoE system installed by Enrique, Ricardo and one of their team…read moremembers. I also had 4 ethernet data lines installled. Their work was swift, professional and neat. They provided family friendly quotes for the bid. I went with them over a big company, cause they were brothers, wanted to give a family a chance over a corporation. I will do work with them in the future and recommend to others. Blessings to your business and familes.

They were highly organized. Everything went smoothly and according to the plan. The quality of…read moretheir work justifies the price. On top of that they were kind and a pleasure to work with.

I was recently tasked with getting a new office space up and running on a tight timeline and…read morereached out to Plexus for assistance. The previous tenant had ripped everything out, and we had cut wires all over. Plexus came in and not only cleaned up the previous tenant's mess but they wired up our new space (100+ network drops), installed new networking equipment (firewall, switches, wireless access points, etc.), and deployed security cameras. Plexus also ensured that everything was tested, labeled, and neatly cable-managed. I liked Plexus's work so much that I decided to use them for a personal home project. Plexus wired my two-story home with ethernet cabling to all bedrooms and living spaces and installed a new 4K camera system. Although my residential project wasn't as big as the business project, they treated my home with the utmost respect, cleaned up after themselves, and provided me with a business-grade outcome. Overall, Plexus was a great partner through my projects, provided valuable input and suggestions, maintained constant communication, and ensured they saw the projects through to the end. I highly recommend Plexus for any business or residential project you may have!

I am amending my previous review. Apparently, they had a problem with their phone system and did…read morenot get my messages and the employee that I tried to contact is not longer with the company. That was the explanation given to me as to why they didn't respond to my phone calls. They have since fixed our problem, and we no longer have any issues.

I have worked with Mark at Pacific Wired on several installations, and he is top notch. I had gone…read moredown a rabbit hole spending 10s of thousands of dollars on a complex installation that just didn't work right. Mark sorted everything out, and got everything working perfectly. When I have a problem, he is responsive, and helps me troubleshoot. Most importantly, he is fair and does not run up bills on hardware or installations without explaining everything in a thoughtful consultation. He will even test solutions first before having me commit to expensive installs. I have been burned working with more established "high end" installation shops where you just have to trust what the guys are telling you and then never hear from them again. Not with Pacific Wired. I would recommend them to anyone, and will not go anywhere else for home theater, Wi-Fi, or any other home tech needs.

I've found Chris and Jacob to be extremely responsive and knowledgeable. Most recently, both…read moreresponded in the early evening to help us solve an issue with Control4. Both were available via phone and text, and very friendly and familiar with their products. And importantly they both were instrumental in solving the issue (which was caused by another device, not the Control4). Ultimately, this is a level of customer service that we don't experience often. Top quality and as a result I'm happy to strongly recommend Pacific Wired!