If they are still doing business somewhere then BEWARE!! DO NOT GET SCAMMED by them! They did turf in my backyard around Oct '25. They did not finish the work as discussed, weeds have been poking through, the turf itself has melted in several places. This company is unreachable, the company that made the turf is also gone. Complete FRAUD!! read more

BUYER BEWARE. This company subcontracts all their installations and does not pay their subcontractors. We did Installations for them and they still us over $26k in past due invoices for installs we completed months ago. They owe another subcontractor over $200k. Their license is suspended and has been for months. They legally cannot contract work but still do so unlawfully. The owner Matt Watkins does not live in CA and doesn't have a grip on what he's doing. Good luck with trying to get them fix any warranty work as this falls under the subcontractor. They don't answer calls or emails if you have an issue or anything post install related. We've began a formal complain with the Contractors License Board and have began legal proceedings against Bay Area Turf. Due your due diligence and do not hire this company. You have been warned! read more

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I reviewed this company shortly after they installed the turf and gave a five star review. In the two years that have passed I've notice some problems with the turf. What are the phone number is out of service and I just discovered that this company is no longer in business. Basically my warranty is useless. Really disappointed. read more

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We hired Bay Area Turf to do both our back and front garden. Turned out beautifully ...we were very happy..,.except that 6 months later The weeds have poked through...lots of weeds. We have a few more properties to do but apparently Bay Area Turf is out of business. They told me I wouldn't have to worry about weeds...that was the beauty of artificial turf.,, I wish they would come and remedy my problem read more

Customer service sucks, management is terrible Called 5 times about warranty work and no call back Left message on answering machine and with the person who answers the phone read more

They are out of business, but their Yelp page seems current. No response from business. They did artificial turf on my home and weeds were growing within 6 months. Poor quality and the promised 16 year warranty is completely useless. read more

DO NOT DO BUSINESS with this company! They are subcontracting the work, and not paying their contractors, as they pose as employees, and NOT sub-contractors. You can call the office, and email all you want, nobody ever responds, UNLESS you are wanting to book a job, and they have no problem taking your money. I have weeds coming up through my turf, and can't get a call back to fix the issue! Matt Watkins (Owner), has disconnected his personal cell phone number, and the gentleman answering the phone at the office won't give you any names at all. BEWARE! You will be scammed! read more

Needed a proper quote and estimate- NO REPLIES finally had a man come out and after OVER a month, they can't be bothered to even return my calls. No call back, no quote for the job. they are Very unprofessional and all they did was WASTE my time. Try nor cal turf. local and SO MUCH nicer. these guys are bleeps read more

I had an excellent experience with this company. They came over the same day I contacted them. Their rep was really helpful. They gave me a fair and competitive quote. They installed the turf six days later. Their men were extremely professional and did a great job. The results succeed my expectations. I would highly recommend! read more

Bay Area Turf - Artificial Turf Near Me - Livermore, California

Excellent responsive time, all the way through the job and reasonably priced. I found them through Yelp's multiple quote system and I was impressed with every step, from their online scheduling for free estimate, samples brought during the initial estimate to compare, clear contract delineating when payments were due, prompt arrival, timely completion (actually finished an hour early), and professional staff. Top notch! I had a putting green (prior owner) replaced with artificial turf and an area with rocks replaced with artificial turf. I have 2 dogs so they put a layer of pet odor deodorizer also. It looks great. The best part is they didn't charge me extra to pay with a credit card - so many companies do, especially for contract work around the house. And I didn't have to worry about paying thousands of dollars in cash to het the work done. I highly recommend this company. read more

Bay Area Turf - Putting green replaced with turf - Artificial Turf Near Me - Livermore, California

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I received 4x quotes and Bay Area Turf gave the best quote and timeline for our backyard project. I've had sod installed years ago, but now with doggies I couldn't maintain as I would liked to. Called them, got a great quote and they got the job done the following week. Great service, they had all the samples I needed to see which I preferred, service was done in hours and I'm one satisfied customer. I highly recommend them, they are a great crew, service and customer support. Thanks and will definitely use again! read more

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If I could give Bay Area turf a zero, I definitely would! First of, they were very persistent with me when they were trying to win my business, the project manager, even the owner was reaching out to me via email really asking for my business. I thought that was admirable for a business to do that so I decided to give them a chance. I had two people come to give me a quote because something happened with their initial quote - no problem. The day of the scheduled installation, I got an email from their project manager that the turf I chose was no longer in stock so I had to choose another turf. That sucked because I didn't wanna have to choose another turf because my wife and I were pretty set on what we chose but we found another one that was close enough to what we chose so no problem. The turf was installed successfully but before the installers left, I asked them about how to care for the turf and if I needed to know anything about the turf. Thats when they told me "oh you need to tint your windows before Summer". When I asked why they said, the area that the turf was installed will likely get a lot of sun which will burn/melt the turf. Well, that was important information that was not relayed to me when Bay Area Turf folks came out not once but twice to give me a quote. We had a whole shaded side yard that we could have installed our turf if we knew about the sun burning though the turf. I think this is VERY IMPORTANT information that should have been relayed to us! Interestingly, we noticed lines in the turf in like february (turf was installed in October) - it wasnt even summer yet. So I thought maybe the turf was faulty and was falling apart. I reached out to Bay Area turf MULTIPLE TIMES, with no response even after escalating to the owner. Eventually, I got a response and they said the would send someone out to take a look. That also took almost 2-3 months of constant emails and then when the guy came out, he said that it was the sun burning through the turf. So I asked what was next, and he said he would like the company know and that they would follow up. That was in May of 2024. I'm still yet to hear from them... And yes, I have still followed up since, still no reply. Oh yea and the turf is full of weeds at this point its total garbage and waste of my money. STAY AWAY FROM THIS COMPANY! They are persistent until they have your service and once they do, you never hear from them again. read more

Bay Area Turf - Artificial Turf Near Me - Livermore, California

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They quoted me the least expensive method by far for a glue down in my small backyard and the quality is good, especially for the value. They were difficult to communicate with leading up to the install, not showing up one day and then arriving hours later than expected on the scheduled install day. That said, they did complete the job that day and cleaned up as well. read more

Helpful, kind, professional, price-matching, reasonable pricing, fast and looks amazing. Huge upgrade to my yard. What more can you ask for? Great experience all around. read more

I got a quote last week from Bay Area Turf and it was the best value we found! The company rep. Austin was great and very honest. Three days later we got the job done in ONE day! Very satisfied and I highly recommend this company!!!! read more

Bay Area Turf - Artificial Turf Near Me - Livermore, California

Upon finishing the job in June it looked great. On recommendation, we paid for the weed barrier. By November, weeds were through the turf. We hired (for an extra ~$350) Andrew Neal who claimed to still work with Bay Area Turf (and signed our contract with them), to remove the weeds December 9th, but weeds were back a week later. On December 29, he emailed to say he'd contact us the next week, but never did. He has ghosted all follow up calls and emails since. On January 25, I posted a negative review because of this. Matt, the owner, texted me asking me to remove the review to "give him a chance to make it right" so I did. On February 1, someone came out for an hour, hand pulled weeds from about 25% of the turf, and left. Matt said he may have planned to come back since he lives down the street from us (he did not come back). On February 7 Matt said he'd send someone out on Friday. Nobody showed, and he has not returned texts/voicemails since. It's February 14, and I can only assume this is his version of "making it right". Our neighbor installed turf (three feet from ours, also with a weed barrier) over a year ago, still weed-free, and has done nothing with it since. I suspect the weed barrier was never installed, or simply poor quality. I'm sure 90% of the time, they do great work, but the 10% when something goes wrong (as sometimes happens), they don't stand by their work (which a reputable/honest company does). A temporary fix of 25% of the turf is not "making it right"... read more

Bay Area Turf - Artificial Turf Near Me - Livermore, California

So I contacted three different landscaping/artificial turf companies on yelp for a project to transform my small backyard. Bay Area to Turf was the most prompt, professional, and price competitive out of all three. We had some scheduling problems and my job had to be rescheduled twice once due to weather, and once due to a fencing problem that I had. Communication wasn't the best. I would email, call or text and go unanswered, however, the job got scheduled and completed this past Monday. My dogs and I could not be happier with the finished result. It was a small job and quoted at one day and the team did it in 4 1/2 hours. Needless to say, I would highly recommend them, however, you need to be diligent about following up with them since communication does not appear to be the strongest. FYI Yelp is not allowing me to put the pictures in the correct order. read more

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Pros + competitive pricing + crews are extremely professional and clean up work areas really well + free estimate process is pretty thorough and they bring samples + online scheduling, invoicing, and payment + finished installation in one day + turf is high quality and doesn't look cheap + doesn't charge extra to pay via credit card Cons - communication is spotty - sometimes the owner or project manager would respond via text right away, sometimes I wouldn't get an email back for a week - customer service is inconsistent - overall not sure if we felt like a "valued customer".. I think it felt more like a straightforward transaction Would still recommend them overall due to the quality, pricing, and ability to complete the project in one day. Haven't had an issue with needing repairs just yet and it's already been a couple years. We recently got another part of our yard done and have been pleased. No frills and we were able to enjoy our turf right away. read more

Unfortunately, the most recent reviews are accurate. We hired BAT in August 2022 for a pretty large install in our front yard. They did great work and were responsive throughout the process. However, a year later, a large sinkhole/indent began to develop because they had failed to remove a tree stump they had agreed to remove. I made an appointment for a repair, and they were responsive and completed the repair quickly. Over a year after that, yet another sinkhole/indent developed in another part of the yard. Now, I have been trying to contact the company for weeks with no response. A quick Google search shows that many of the employees I worked with have now left the company, and the owner won't respond to emails and won't honor the 16-year warranty on the product and installation. I'd avoid them. read more

I had bad experience Mr Evan Ochoa and Mr Austin and Mr Matt. They had appointment July 31st 3pm at my home. they also send me confrimation email. but nobody showed up without notice. Be carefully. read more

Mathew, I have been waiting for you to return my deposit since October 2025, but you still haven't done it even though you said you would. And now I can't contact you because your phone line is dead. Bay Area Turf, is this how you do business, scamming people? read more

Very, very pleased with Bay Area Turf and sister company, GOAT (Greatest of All Turf). We bought a remnant of Silver 92 or 96 (I forget, 90-something) from GOAT a couple of years ago, to test in our backyard, and see how the dogs like it. We didn't add infill or anything, just laid it down like a throw rug. The dogs love it, and in direct sun most of the day, it doesn't get too hot. That was the test we needed. Fast-forward to today: We had BAT come out to install GOAT on two occasions. Once in July, and again in August. We worked with Daniel both times. In 'stage 1' we wanted to cover an area in our backyard that already had lots of concrete slab in odd shapes. BAT had a very fair price and it wasn't much more than if I attempted to do it myself. It turned out great - which led us to decide we wanted GOAT for our stage 2 (side of the house with the new RV Pad). In both installations, we went with Gold Flow 98 Olive with Zeofill pet-infill. Both jobs combined were about 600sqft, and each job was completed in one day. We've only had the turf a short period, but we love the look. The pets also have no issue walking on it at any time of day, and we've had some heat streaks here in Livermore. I was particularly impressed with the cleanliness of lines, seams and detail work around my AC and water filtration system. And just because, when the team was here to install the stage 2 section, they also, unprompted, blew away the leaves and power-broomed the turf installed in July. The turf is great, and the team is great to work with. I highly recommend. read more

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Highly recommend Bay Area Turf. They are very professional. Scheduling the free quote was super helpful, they arrived to answer all questions and brought samples. They started on time, finished quick, and had a competitive price too. And most importantly, it's dogs approved. Our GSDs love the new turf! We got the Gold Flow 100 Olive which is the highest drainage with the 2 inch height. We love it. read more

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We are absolutely thrilled with the job Bay Area Turf did on our front yard!! We called them on a Wednesday around 11, Austin was at our home an hour later with a quote. We then got our sloped, weeds and dead grass replaced the following Thursday. Our home now has fabulous curb appeal!! The crew got the job done in a day. We 100% recommend Bay Area Turf for any projects read more

Bay Area Turf - Front yard view from the street. - Artificial Turf Near Me - Livermore, California

It's was a pleasure working with the Bay Area Turf Team from the owner, to the sales, to the billing and a big compliment to Juan and his partner. Great pricing. Sales- very knowledgeable, great communications, quick responses and very polite. Thank you. Billing- Seamless and very user friendly. Thank you. Installers- great communication, very professional, steady and hard working, clean up was excellent, beautiful install. Looks amazing. Thank you. Thank you Bay Area Turf Team you transformed a dirty and sometimes muddy dog area to a beautiful and clean dog area. Dave, Liza and Scout read more

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Highly recommend! Matt and the team did a great job explaining the project to me and making sure that we chose the correct turf for our needs. Hector and his crew were also great during the installation process and we love the results! Kevin provided great communication and worked with us closely as there were a few decisions that needed to be made the day of. Appreciate all involved and thanks again! read more

Bay Area Turf - Front yard, Silver 94 - Artificial Turf Near Me - Livermore, California

Ross (owner) went MIA after committing to do the work. Did not respond to calls or text messages. This has left us in a bind going into rainy season. Incredibly unprofessional. read more

They installed the turf two month and look good. but later I notice the forgot one thing so I call the company back and talk to Matt and told me two time have some one out and take care the problem for two time no body come out not a call to me is unprofessional will was a bad experience. I will try to go to one of our TV, station see what they could Help. read more

Had a very nice experience with this company. Scheduled a free consultation online (easy and convenient) for the next morning. The estimator came on time, quickly measured the place where we needed the turf installation, answered our questions and left us some turf samples to choose from. Few hours later they emailed us a quote. We found it reasonable. On the day scheduled for our project, the crew arrived on time, worked hard, and finished everything in five hours. We chose G.O.A.T. GOLD FLOW 98 OLIVE turf, which is very natural looking, and with faster drainage. Happy with the work and the turf quality. Highly recommend Bay Area Turf for your artificial grass installation. read more

Bay Area Turf - After - Artificial Turf Near Me - Livermore, California

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I had a good-sized project and was very impressed with the quality and customer service I received from Bay Area Turf. I mainly delt with the owner Matt and the project manager, another employee named Matt. They were reasonable in their price. I got very helpful insights in picking the particular grass. They did exactly as promised. I really liked how they made sure there were no seams showing. They have a special technique they used to do this so it is really hard to find the seam. They came back to do some light maintanance as a courtesy, and scheduled another courtesy maintanance in early Spring. Would highly recommend them. read more

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Called to see if they would come out and fix an existing turf we personally put in over 10 years ago. They came same day to take and look and said they could fix it for a very reasonable price. I mentioned we had a big family party coming up in less than two weeks. Austin had a crew here very next day. Looks brand new again! Then I asked for a quote to get backyard done thinking we could do it sometime this summer. Quote was again a great price so we signed contact that day. To my surprise Austin said he wanted to make sure it was done before our party! 3 days later we have a gorgeous turf in our backyard as well now!! It was such a pleasure to do business with a local company that was so personable, professional and efficient! Austin and crew are the best!! Much gratitude to all... read more

So so HAPPY with this company and the great service they provided. Matt was quick to respond to questions and the wait time for installation was fast. The boys were fast, efficient, clean, and polite. I couldn't be happier. Might be doing the front lawn next!!!! read more

Bay Area Turf - Turf install. NATURAL 105 Go with the Natural!!!! - Artificial Turf Near Me - Livermore, California

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Bay Area Turf just finished the install on our turf. The finished product is fairly good and the price was competitive. That said, the install itself was horrendous and the crew damaged my yard irreparably. I wouldn't hire them again unless I was desperate for the lowest possible price and willing to bear the consequences. Pros: - competitive price - quality of the turf material is good - finished product is pretty good, finely middle of the road but no major defects Cons: - the crew foreman didn't speak English and neither did the crew. This left us at times completely unable to communicate. The crew misunderstood the signed contract AND my initial direction and had to redo the work entirely, extending the installation by over a day. - my irrigation system was cut in several places and I had to replace hoses and sprinklers and manage a leak I didn't find until 2 days late - the crew stored all the materials overnight on my next door neighbor's property, and only cleaned up superficially, leaving me with an upset neighbor I had to compensate myself - the crew cut the roots to our 30-year old wisteria tree, which is now dead First photo - final install Second and third - dead wisteria, cut root Fourth photo - cut water line read more

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I am very happy with the job Bay Area Turf did for me on 09/15/23. They were professional, on time, didn't leave a mess and the quote came in very competitive! The job was done in 1 day. I would refer friends and family to them, I am that satisfied. They worked with me to get me exactly what I wanted and were ready to work right away once we signed the contract. Great customer service and communication throughout the project. read more

Bay Area Turf - GOAT Silver 108 with Gopher Wire - Artificial Turf Near Me - Livermore, California

I was a little nervous buying artificial turf because I have 3 dogs. Bay Area Turf has durable pet turf, extra fill for deodorizing powder (enzymes that break down pet messes), and extra rock fill under the grass for increased drainage. They have more holes in the back of the turf to drain better too. The dogs love the new turf and have been running around and rolling on it all day. Our yard looks so much brighter and more polished. We love our new turf and start to finish it only took 6 hours, even digging out my old patchy lawn included! They got our work scheduled two weeks out from our free estimate, which was also really well done. We found out another estimate company added 100 sq ft to our estimate and were overcharging us, Bay Area Turf were honest with our space and price. Everyone was friendly, polite, and helpful. I got 5 estimates and Bay Area Turf has the best price, materials, availability, and look. The 16 year warranty is awesome too! Thank you!! read more

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Great price, speedy installation, and great crew. From requesting a quote to final installation only took 2 weeks! The sales person left 5 samples with me that really helped. The quote is very reasonable, Mathew answered all my questions quickly. The installation crew came early and did a great job, very thorough, courteous and clean. The final product looks and feels great. Lawn size 1500+ sq ft, 3 rolls, BAT N105. read more

Bay Area Turf - Shade. - Artificial Turf Near Me - Livermore, California

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Honestly, I can't recommend this place enough. I can't believe they were my absolute last quote, but thankful that I got in touch with them. Completely professional from start to finish. 1) Easy quote schedule tool (No back and forth) 2) Sent the quote the same day 3) Easy to understand quote tool for evaluating multiple options that were price competitive 4) Very responsive office team 5) Easy to work with scheduling the work date 6) Incredibly skilled install team It was the full experience from end-to-end that made these folks stick out. There was even a misunderstanding about dimensions that was quickly resolved. The team lead, Kevin, was an absolute stellar communicator and problem solver. We were able to resolve quickly and still get the project done by end of day. While I intentionally wanted a simple layout to keep complexity, maintenance and cost down - these folks executed it flawlessly and I couldn't be happier with how it turned out. Absolutely killer experience that turned our weed, dog poop, and dog-hole ridden backyard into a place we can't wait to get host people at. read more

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Went with Bay Area Turf as an upgrade to our landscaping project two years ago. We had some areas that were originally decomposed granite that got too messy for our needs. We knew we didn't want a traditional lawn as it is a huge water waste over time and doesn't always look beautiful even after all the time and money that goes into upkeep. Bay Area Turf was incredible from the beginning to end of the process. They were responsive, fast to come out and look, measure and show us the various options we can go with. They asked the right questions about our design/look and recommended a type that continues to look great after two years. The design survived the intense rainy season we had last year as well. read more

I had 8 different quote and I decided to go with Bay Area Turf. Price was great. Turf good and Good communication and explanation what to expect. Paid 1/2 before installation and 1/2 after. All was done in 1 day. Arrived 9am and they left 3pm with a 4 guy crew. I would hire them again read more

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I had a five star experience with Bay Area Turf. They helped me transform my backyard from a messy lot to a clean and beautiful space for us to enjoy and play in. Everything was easy and clear from the initial online scheduling of the estimate to the day of work and online payment. The price was right and at or below all other quotes I received. I decided on Bay Area Turf because of their high quality samples, customer service, and the overall ease of handling the project online. My foreman Kevin showed up on the day of the project and walked me through how the day would unfold. He and his team worked quickly to clean out the area, set the border, lay the base and DG, and ultimately the grass and infill. Every step was done professionally and Kevin clearly communicated with me each step of the way. Thank you! I love my new grass! read more

Bay Area Turf - Before: I cleared out the previous owner's pavers and garden and was ready for a transformation! - Artificial Turf Near Me - Livermore, California

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