We are on vacation and my pup was throwing up a nasty color (after being in the pool all day, but she also had been having some other symptoms/issues) we called our home vet, they said to take her in. This vet does a $215 standard starting fee for the initial physical exam (and it goes up from there) but it is an emergency hospital!!! We were able to get in, get work ups done on her, 2 different opinions on moving forward, and they vets there were also SOOO very nice!!!! Morgan was absolutely amazing with my pup! But it was a slower time when we went in so we were able to get in and hour within 2 hours which if you know anything about an animal hospital, if you aren't bleeding or physically in distress sometimes that time can be longer, so I am very grateful for the answers we got from them, and able to enjoy the rest of our vacation! read more

Bay Beach Veterinary Hospital - Puppers listening very closely to all the meds she has to take on the table - Veterinarians Near Me - Virginia Beach, Virginia

If you asked me when I left the practice two nights ago with my cat being well taken care of, I would have left a 5 star review. However, after having just gotten off the phone with them when I needed some follow up information, they refused to help me at all. I would have had to MAKE ANOTHER APPOINTMENT AND PAY to get the information that I need. Ridiculous. read more

We have gone to this vet for over Eight years they had to put our two past dogs sleep and we're very kind. Our most recent experience with them was horrible! They had our blue healer from the moment that we had him until he was 6 1/2 they saw him regularly for those 61/2 years. We first brought him in because we noticed his lymph nodes were swollen. They test him for lymphoma that was negative doctor. Lizette Reed had us repeat the test to weeks later promise it would be at a discounted rate which it was not. After an excruciating week of waiting for the results, I eventually drove to get the test results to the veterinarian clinic In a snowstorm because we couldn't get her to call my husband back in a timely Manner. Of course they were positive. He lasted about five weeks. The day that we had to put him down my husband called the vet to help us and they couldn't or wouldn't - their schedule was full . The receptionist basically told my husband sorry you're on your own.. we had hoped because they had a relationship with our dog that they would be a little bit more Compassionate- very disappointed will never go there again ever!!!!!!! read more

the staff won't let you be present during your animals exam and then complains that your cat is too upset and needs to be drugged. completely unacceptable. I do not drug my child before their vaccination. also you refuse the 3 year rabies and make them get it every year. read more

The staff and services at Beach Bay vet were essential in saving my dog's life. Last week she suffered a gunshot wound out at our mountain house (not in Va Beach) -we think from a hunter. After being stabilized in Christiansburg Virginia for a few days we brought her home. The next day she collapsed - she was hemorrhaging into her lungs. I frantically drove her to Beach Bay. I must have looked like a crazed woman, bringing my dog in screaming that she's been shot and was dying. I didn't have my phone or wallet on me- I ran out of the house without them. They quickly got her back and started triaging her. They were able to stabilize her and get enough blood off of her lungs so we could safely transport her to Richmond, where surgeons were available if needed. They facilitated the entire transfer - By the time we arrived in Richmond, they were ready for us. Our puppy survived and is doing well. I am so gracious for all of them - from the front desk to the vet techs to the doctors. I'm a (human ) physician myself so I came into the clinic pretty stressed about the gravity of the situation. I am thankful for the quality and expedited timing of the care we received. Cannot recommend them enough. Thank you. Thank you! Cyndi T (and her pup Coco) read more

This was our first visit with my puppy, who had an appointment to get a round of vaccinations. This place gets quite busy, as I there was not much availability when I initially called for an appointment. I guess during Covid, they have implemented certain protocols. You pull in and have to call the number to check in as they don't allow anyone inside. The line was busy for a few minutes and after about 7 tries I got through. The front desk was very prompt in meeting me outside with filling out the paperwork. We waited a few more minutes and our puppy was picked up from our car. We waited about 15-20 minutes and the vet called to give us a quick run down of his health summary along with next steps for the rest of his vaccinations. When it came to pay for services, again we were told to wait in the car and someone would call for payment. I gave my payment over the phone and was asked to wait for for the payment to go through and have someone come out with the receipt. I didn't mind that, until the wait for the receipt went longer than our puppy's actual visit and I had to call back again to follow up. Overall, our first trip to the vet went very well. I'd imagine things would run much smoother had it not been during a pandemic! But I appreciate their safety measures in place. read more

Bay Beach Veterinary Hospital - Veterinarians Near Me - Virginia Beach, Virginia

They took my bird in despite being heavily occupied and saw him as an emergency and prescribed medication and antiobitoics for his gash. Thankfully, he got better with their help and was able to take him back home that same day. I appreciate everything you do for us and our fur babies !! I would recommend this over pet care veterinary Hospital for sure! read more

Bay Beach Veterinary Hospital - Indian ringneck(: - Veterinarians Near Me - Virginia Beach, Virginia

Unfortunately covid is the answer to everything these days... Service is terrible it's covid you can't reach anybody through a phone line it's covid.. Even the website... Defaults you to read Our new procedure about covid then it won't let you Navigate anywhere else in the site... Emails they don't answer because they say that they don't have time answer any correspondence through their website. Phone calls..Website text...NO GOOD If you were so fortunate as to actually talk to A person the 1st thing that is asked are you here for the veterinarian hospital no appointments for weeks and weeks for regular visit But you can come right in for 30 $40 more and a higher rate for everything because it's a hospital... Absolutely terrible just driving their customers away I've been coming to Bay beach since they built the building on the boulevard beside Princess Anne high school... And I have 3 dogs I love my dogs.. But Bay beach stay away it will make you old read more

Bay Beach Veterinary Hospital - Veterinarians Near Me - Virginia Beach, Virginia

See all

I called early this morning around 2 am, my 8 week old kitten was throwing up the past few days and starting throwing up worms. The receptionist was so nice and helpful. She answered any questions I had and even let me send in photos to show the vet assistant to make sure it wasn't an emergency circumstance. I called many places today and everyone was rude, rushed me off the line, and told me it wasn't an emergency. I know worms are normal for kittens to get but since I've had him for 2 months already and he's been dewormed I started to worry. I appreciate all the effort she made to help my baby boy and I. Thank you again to her added 2 pictures of my boy. read more

Bay Beach Veterinary Hospital - Veterinarians Near Me - Virginia Beach, Virginia

See all

We have been with Bay Beach since it bought Dr Bloxham when he retired. This now 27 yrs with the talented vets and staff. They care for your pets as if they were their own. From 100lb dog down to our 4lb bunny. Sasha,Gypsy,Houdini,(Cheyenne, Onyx,Cherokee and Flower crossed bridge pets) all loved being patients. Up front with cost and no sugar coating the care with outcomes. Love yall!!!! Mike and Helene Poulios read more

See all

I have been taking my dog Hope to Bay Beach for 10 years....10 YEARS...and today July 13, 2020 I was talked to by the most disrespectful staff EVER in my entire life. I will NEVER return to Bay Beach. Hope was there on June 5, 2020 for her annual physical and she was doing great. NOTES by Dr Cronin:skin looks normal, hair coat in good condition, eyes clear, lungs clear, beautiful bloodwork, etc. Everything was perfect. Because of COVID I was not allowed to go inside of course & they said they would email my receipt. I called several times requesting it but never received it. Hope has an autoimmune disease vaccine induced Ischemic dermatopathy that Dr. Honaker diagnosed in 2015 and added NO VACCINES to her medical records. Hope lost most of her fur and was in tremendous pain and she almost died. If it had not been for Dr Honaker and with medications prescribed and monitored by a dermatologist, over a year, Hope would not have survived. Hope's fur grew back and she was finally better, and she continues to see the dermatologist annually as well. Within 2 weeks of Hope's annual checkup at Bay Beach on June 5th, Hope's fur starting getting thin and some places gone completely and now her skin is bleeding. I knew something must have happened at her visit that caused it. I sent an email on Su day July 12th requesting the receipt and finally received it. They have her a vaccine WITHOUT MY PERMISSION. And her medical chart states NO VACCINES!!! This morning Monday July 13, 2020 I took Hope to Bay Beach for Dr Cronin to look at her skin, just look at her thru the glass and tell me WHY she was given a vaccine. The front desk staff REFUSED to get Dr Cronin or even a Vet tech to come out and look at Hope. I asked when I could see or talk to Dr Cronin and they said she is very busy and booked up. They told me I could see and Emergency Vet and pay the ER fee. I said Bay Beach caused this problem and I will not pay for their mistake. Breeanna, front desk staff told me that would be the only way or I could go elsewhere. I said give me Hope's medical records and I will go elsewhere. They said they would have to email them to me. If you love your pet, take them to a different Veterinary practice because obviously Dr Kimberly Key, owner of Bay Beach has little concern for the well-being of your loved ones. I've attached a picture of Hope at Bay Beach on June 5th sitting in the grass waiting for her appointment AND pictures of her fur and skin now. read more

See all

My 16-year-old pug started showing signs Saturday that her time had come. My regular vet was closed by then. Sunday came, and it was clear we needed to help her across the Rainbow Bridge. I called around and looked online and didn't find anything that was reassuring. When I called and asked for information, I was told they couldn't tell me anything about the cost, that only 1 person could accompany the animal, and that I'd have to make an appointment. This was at an Emergency Vet. My regular vet's office has Bay Beach Vet listed as a resource for emergencies, so I don't know why I didn't just call them first. When I called Bay Beach, the lady that answered the phone spoke softly and kindly with more compassion than anyone else I had spoken to. She understood my pain and genuinely wanted to help me. I had to ask about cost. I hated to, but truth is, I'm not made of money. The estimate was less than half of what other places were charging, I didn't need an appointment, and two people could be in with the doctor. I told her I had three people. She was very nice and told me that the third person could wait in the waiting room and we could take turns, rotate the people that were in the room. I got there a few hours later, and she remembered me. She already had the paperwork ready from when I called earlier even though I never told her my name. They had a room ready and brought us in immediately. Everyone was so compassionate and kind. They all introduced themselves, but I don't remember anyone's name. They treated us with respect, never rushed us. We felt like this was our time and they were there to help us. I can't thank them enough. It was so hard to let go of my son's best friend for 16 years. I am so grateful they were there to help. read more

Took my Ceaser to be put down today. They were very sensitive and professional. Thank you. read more

Bay Beach Veterinary Hospital - Took my Ceaser to be put down today. They were very sensitive and professional. Thank you. - Veterinarians Near Me - Virginia Beach, Virginia

I have no suggestions, only gratitude and appreciation for how well this business is ran and how professional, caring, and hard working the staff is. I had a horrible experience elsewhere, that ended with the death of a pet and rude, uncaring staff. When I had to bring my pet cockatiel here, I was anxious and scared but everything turned out OK and my experience put me at ease about having to take my pets to the vet. Thank you so much, Bay beach! read more

See all

Thinking it might be good to include the location in the review since there are two. My dog was attacked by another dog and severely injured. The Va Beach Blvd location was the only one I could get her seen at and that was the next day. The staff was great. So nice and caring. She had several deep wounds and the decision was made to clean them and give her antibiotics and pain pills with a return visit a few days later. Her wounds were not closed due to risk of infection. We were told surgery might be needed and it was when her skin was healed enough.They couldn't make the decision for a care plan until they saw how she was healing. Each visit the vet explained what was going on with her and proper care at home. She is going back this week to get her drains removed. We would recommend Bay Beach's Va Beach Blvd location!! FYI- when possible get a paper script, helps with the bill and it would also be good if after surgery to have a follow up call. read more

Not sure why this place is getting so much hate in the reviews. From start to finish I found my experience with them to be top notch. My dog was bit by another dog and had a pretty nasty gash in her side. They were the third animal hospital that I called. Everyone else was full to capacity. The lady on the phone told me to come and they'd try to fit us in, but it might be a long wait. I was fully prepared to wait and it was a long wait. At one point it looked like they might have to turn us away. But the vet took the time to patch up our dog in between surgeries. She really went above and beyond to make sure our dog didn't go home and suffer for a night and I really appreciated that. I suspect these bad reviews are more about how their expectations weren't met rather than having received actual poor service. I would recommend this place to anyone I know. read more

The staff is professional, friendly, time sensitive and you can tell they love animals. We took our 4 month old German Shorthair Pointer in at 3:30 in the morning and were warmly greeted by Marissa and then turned over to a tech (I wish I had gotten her name) who was equally friendly and kind to Earl. They explained charges and treatment as we went. Dr. Howard came in and gave us Earl's diagnosis and was also very kind, caring and informative. I did read the reviews here before going in and some are not encouraging. I want to add my voice in support of these fine people. Our experience was nothing but good. BBVH is a clean, well run, professional operation and I would use them again and recommend them to anyone needing help for their pet. We are grateful they are there and Earl is feeling better! read more

I cannot say enough nice things about Bay Beach and Dr. Schmidt! There is a stray cat that has been hanging around our neighborhood for the past couple of months, and as he appears to have been dumped, we have been feeding him. Tonight he came by for his nightly visit and had a swelling on the side of his face the size of a golf ball! Being animal lovers, there was no way we could ignore it. We have used Blue Pearl before, but they can be really pricey and sometimes the wait can be long so we called Bay Beach. From the phone call, I could tell they were sensitive to our situation. She was so caring. We decided to bring the cat in. The front desk staff was so friendly! Dr. Schmidt was also wonderful. She was kind to us and the cat during the examination. It was decided that the cat had an abscess that would need to be drained under sedation. They wrote up an estimate that seemed fair and we ok'd the procedure. Not only did we not have to wait long for the cat to be done, the final cost came out LESS than the low end of the estimate!! You can't ask for more than that! I HOPE we never need the services of an emergency vet again (but who am I kidding, we have three active dogs and now apparently 2 cats), but if we do, we'll head to Bay Beach. Thank you Dr. Schmidt and team! read more

I've been taking my cat here since we moved here back in 08'. Never had any problems with this place. Well, except the parking sort of sucks. So I try to come on my very rare days off so Im not stuck sitting and talking people for spots during the busy times. Anyway, vet and vet tech wise-everyones great! Ive had some encounters with not so nice receptionists but yesterday was probably my best visit yet. The receptionist was an older lady who was so incredibly sweet! She came over to have a look at my cat and said, "Aww this big fella needs a bigger cat carrier!". "They have those!?" I asked. "Yes! We actually have some upstairs. Tons! Let me see if I can find one". She said, and left. In the middle of the exam she brought one in and I almost cried! It was so big and nice and SUCH an upgrade from what my cat was currently in. I didn't even THINK about him needed a bigger carrier. Im a terrible mom! Anyway, we traded carriers and on the ride home my cat curled up in the corner of it and slept the whole way. He has NEVER done that. He's always meowing and stressed out. I am beyond grateful for the staff here! They know what they are doing, they accommodate us to the best of their abilities and my vet gave me SO much valuable information yesterday. I don't see myself going anywhere else. What would be awesome though is if they had a service where we could make our own appointments online and choose our own vets. And if we could see our pets chart. Also if we could get text/email reminders about our scheduled vet visit, like how they do at the dentist. I feel that the dentist is always using the most up to date types of technology to ensure we come in for our visits and stay on schedule. I'd love the same to keep track of my pets health! Just a suggestion. read more

2 hours waiting for Emergency service for my Yorkie and she still has not been diagnosed or treated. How can you be an Emergency vet when you have to wait in line for your turn to be seen like DMV?? All they could tell me is how many others were in front of me. Do they only have 1 doctor seeing all animals?? Definitely not emergency service but charged just to wait in line. I would have been better off coming in the morning during regular hours and paying less but seen quicker. They give me a form to sign to approve over $300 for an x-Ray of my dog's lungs and heart within the first 10 mins of arriving. But again just waiting patiently in the room for our turn to get this done to diagnose my poor doggie. The day service here is good but the emergency is not treated emergency- just charged emergency fees Won't be returning here read more

I would 100% recommend both locations for emergency and regular vet visits. Just be patient since everyone got covid animals and now the vets are overrun with new animals. I've been to both locations for emergency vet and the Blvd location for private practice vet. I couldn't be happier with both locations. Took my husky to the Blvd ER when he got bit by another dog and tore his ear open. The wait was long but in the medical world that's a good thing. It means my dog is not in immediate danger of dying. They took him back after about 2 hrs and I left. He was finally able to get surgery a couple hrs later and was kept for observation a couple more hours. The vet called me to update every couple of hours and was very informative and compassionate. I recently had to take my cat to the nimmo ER when I came home from a work trip and noticed he couldn't close his mouth and had puss on his chin. The vet tech came out and looked at him within 30 mins and immediately took him to the back to get pain meds. They weren't able to do dental surgery then but gave me pain meds to hold him over until I was able to get him in elsewhere. I had to take the same cat to the BLVD location for dental surgery and once I let them know it was emergent they were able to fit him in for a new pet/blood work appt the next day and surgery the following day. The vet called multiple times to let me know how he was doing and the extent of the procedure. When I went to pick him up I asked if they could set up an appt for both my dogs as well and they were able to fit my cats check up and both dogs appts at the same time. For my dogs appts the vet and techs were amazing. They listened to and checked all the issues I had with both animals that my previous vet just brushed off and thank god she did bc one dog has a bladder stone and might need surgery now. The other dog had lumps on his abdomen that the vet aspirated to make sure they werent cancerous. The visit wasn't that expensive either being as I got X-rays and urinalysis for one dog. Mass biopsy x5 for the other dog. Bloodwork for both dogs and 6 months of heartworm prevention for both as well. As well as a surgery check up for my cat and It was only $700. read more

This is one of our best experiences with an emergency vet. They took in our cat because he (may) have eaten something that could have been harmful for him and they were very accommodating. Bay Beach was able to give us a high price / low price, and happy to change the plan as needed. Side note: Sam was the best! read more

My pets have received exceptional care at both locations. From wellness visits to emergency care, they have always been there for us. They also, unfortunately, have helped our family say goodbye to 3 of our fur babies. I couldn't recommend a better place. read more

Ok, so as far as I know, this is the only after hours place you can take your furry, scaly or whatever live warm or cold friend. It was a Sunday when I had to bring my dog in because of an injury to his eye and they immediately said to come over and bring him in. They have a small parking lot, but no one was there so I marched right in. The staff was kind, but despite me being the only person there, it still took 45 min before I could be seen. Luckily my dog wasn't bleeding profusely. I would assume that if my animal were going into shock they would move a little quicker, but let's hope it never comes to that. They looked at him, gave me the meds and sent me along the way. No complaints here besides the wait time. For being the only emergency place in the area they get an extra star and minus 2 stars for making me wait. They have a nice little garden where you can walk your dog outside. They also have a ramp if your pet is unable to walk stairs. read more

Bay Beach Veterinary Hospital - Veterinarians Near Me - Virginia Beach, Virginia

See all

I will never come here again. 4 hours for a minor injury. 2 of that just to check out. Told them I would pay double if I could just my cat.

They are an amazing group of people. My poor fur baby Howard got very sick one morning. I was distraught and brought him in. Turns out he had some sort of bleeding in his brain and there was nothing else to be done. As hard of a situation it was they were passionate and honest from start. I truly did appreciate it. When the time finally came where I had to make a choice they did allow me to come in and say goodbye. They gave me all the time I needed and I was so grateful. I received a hand written sympathy card after his death and I truly appreciate what they do here. It can't be easy to watch many people lose their babies everyday. I will miss my baby Howard, but they did help me with this process. You can trust them 1000%. read more

I have to give DVM Kimberly Keys and her staff 10 stars. Our 8yo Dachshund Bandit hurt himself playing outside. My now former vet could not see we him so We called BBVH and told them the situation and they had us bring him in for a consultation. It turns out that he slipped/herniated a disc and caused rear leg paralysis. Dr. Keys told us our options and we chose to take him to the VA/MD vet school for further evaluation. Within 24 hours of seeing Dr.Keys to the 5 hour drive to Blacksburg. Bandit underwent emergency back surgery and has regained some control over his rear legs and is on the road to recovery. Considering all the COVID-19 restrictions I have to say that you and your team Rock!! And I will be transferring all of my pets treatments to BBVH. GO Hokies! read more

Excellent service. They patently listen to you and keep you posted on what happens inside. Highly recommend. Ignore the privileged snowflakes whining. They're doing the best to assist us during this difficult time. To all the whining 1 star reviewers: Stop being so self centric and empathize with these people you morons. If you waited for 4 hours, so what? It's based on triage and they're professionals. They want to let you in as if you deserve to be let in as soon as you arrive. Pathetic. read more

Our first visit here this past weekend when puppy started with vomiting a bloody diarrhea,We arrived at the clinic, upon arrival I called to notify them we are here and the reason. Within a minute someone came out to bring papers and to pick up my puppy. I was called by the Vet 20 minutes later and advised what they have done and discovered so far, discussed what suggested course next will be. Anxiously waiting, I was called an hour later given results of what was found, discussed what the course of treatment should be, given options. Of course I wanted my puppy to come home and I would take care of her About 30 minutes later she was ready to go home. Was called by the vet that evening to check on the progress of my recovering puppy. The clinic was quick in responding and treating her in an emergent situation, I was well informed of the progress, and most of all my puppy was well treated. She was not upset when she was returned to me. This is now my new Vet clinic, and I can't say enough thanks to all the staff on the professional and courteous service they provided in my time of need. Thank you to Dr P. Minogue and the staff for the excellent care you provided to my dog Storm, we thank and appreciate all you have done. read more

While the vet who operated on my shepherd was kind and compassionate the customer service at this clinic is the worst I have ever experienced. As mentioned by another individual, the curbside service is absurd and careless. The lack of communication is extremely unprofessional. read more

I had just adopted and brought my dog from the SPCA, she was recovering from surgery a few days before. A few hours into being home, her sutures opened back up and there was a gaping hole in her stomach. Being after hours, I called around frantically looking for the best emergency vet who isn't just out to make a dollar. I brought her to Bay Beach and they triaged her immediately. I received a call from the Dr once she was seen, we went over what needed to be done and the cost. They re-sutured her wound and it looks fantastic. I was given a thorough debrief on how to treat it so it heals properly. I have never been in such a situation before and I truly couldn't have asked for a better experience. read more

I could not be more pleased with care we received at Bay Beach Veterinary. We have a regular vet but have had to use Bay Beach for emergency care on 3 separate occasions. We have an emergency vet close by but we drive over 20 minutes away to Bay Beach. Our first visit was with our Labrador puppy who swallowed a toy rope and was incredibly sick behind it. The doctors worked for 2 days to get her to pass the rope on her own and were successful in preventing surgery. The second occasion was with my moms cat who unfortunately had to be euthanized. They were very compassionate and caring. The third time was this past week with one of my Pomeranians who had a back injury. They were super busy (Saturday) but were able to identify her injury (I thought she was just sick) and treat her with proper medications. By the next day she was on the road to feeling better. They are fairly priced compared to other emergency veterinarian hospitals and they will always be my go to should an emergency situation arise in the future. Thank you Bay Beach! read more

Bay Beach Veterinary Hospital - Chloe-on her way to Bay Beach! - Veterinarians Near Me - Virginia Beach, Virginia

We got a new Golden Retriever puppy and brought her here for her new puppy checkup. I booked my appointment through the app on my iPhone, which made it super simple to coordinate my appointment with them without even having to call. I got stuck in traffic and the staff was understanding and still allowed us to come. After arriving there was a slight 10 minute or so wait, which seems usual for veterinarians as they processed all the new patient forms. After being taken to a room the vet tech did her stuff and the doctor came in and cleared her. I immediately went to the front desk to make her second follow up appointment. We have found a veterinarian for any pet that we will get! read more

Thank you so much for saving our baby Angel your hearts are so big. This place takes great care of all fur babies I recommend this place to everyone. Thank you again words can't describe how great our family is for saving her. read more

Very long review & honestly I wouldn't even give them a half a star ! I have never seen anything thing like this in my entire life ! Now I waited to write this review because I didn't want it to be angry/ bitter . So I ate , watched a couple episodes of dexter, brushed my dogs , did some yoga & cleared my mind, anyhow here's my experience with the emergency staff from Bay Beach Veterinary Hospital. We wasted over 3hours waiting to be seen. never saw a vet, didn't get vitals done or even got weighed NOTHING was done we were Just waiting! We showed up with our overly excited pup 84 lb 2yr old American bully who has a skin condition that we wanted medical assistance with . Got there @ 6:25pm & as it was after 5 pm , this was now considered a " emergency visit." we filled out all forms waited & was optimistic till around 7:48 pm when we noticed that everyone else was getting assistance but us . I asked how much longer? & was told that they can't give a time estimate but there's a tree chart or whatever chart she said , Anyways our file wasn't on the chart & that could mean that the dr took our file & is preparing a room for us ... I said ok & continued WAITING! No one checked in on us, Nothing was said to us, we watched several other pets owners got called as we just sat there patiently waiting , I took my pup outside then back inside still waiting! @ 8:09 after again noticing that EVERYONE! even ppl that came in after us was being assisted or was being informed abt their pet's status, I decided to ask different person "how much longer it will be until our turn?." I was told again, that she couldn't give me an estimate as to how long but she can look on a chart to see how far we were, she looked at said chart then told me that we were next ! & there's only 1 dr working .. after hearing that they only had one dr on staff, I immediately called blue pearl to find out if coming there would be better than stay where I was ( while on the phone with blue pearl ) I was also told that it shouldn't be much longer there & that they're clearing a room for us but we are next . I am sure my irritation was visible as I explained to the lady that were we hungry plus our pup exhausted himself but ok we'll wait a little longer since we were "next" . while waiting we watch 2 other pet owners got called & got their babies taken to another room . Still Irritated & hungry sat there waiting only for a technician to walk in & tell us that we are "next" . 8 mins later we were called to go into private room & there we waited for 29 mins . By 9:17pm we walked out of the room & as we were pulling out of the parking lot, Bri from office called saying " that the Dr is looking for us"... needless to say we wasted all that time for absolutely nothing ! Now, I have been there before with my chinchilla & spent a Little over $1,300 but my chin was stabilized , still alive & is healthy and for that we are extremely appreciative. my chinchilla incident happened over a year ago so, obviously somethings has changed between then & now! Plus initially our first visit was in the morning so maybe the day shift is better than night I cannot say for sure , what I do know Is the late shift was not helpful, they were obviously overwhelmed & don't know how to communicate with patients, if they were transparent with there lack of staff & simply say from the beginning that we were to expect longer waiting than normal, we could've ate & prepare ourselves. don't lie to ppl telling them that they're next when you're under staffed / short handed & clearly no one knew what was going on ! How long does it take to prepare a room ! My dog was not in critical condition & I am thankful because lord knows he would've died ! I will probably never try to use their service again & based on my last attempt see a vet there I would not recommend them. They were not helpful . I understand that not everyone can be seen at once & there was a lot going on but say that! Don't constantly lie to ppl telling that your preparing rooms & that we're next! Whoever Michelle is, was the most helpful person I interacted with & that was over the phone. I suggest u eat before u go there & u probably will be lied to , when the say " you're next "best believe there's at least 3 nexts before u. & If it's a actually emergency go to blue pearl.. read more

I have used bay beach emergency for 3 years. In addition to my regular vet. In fact last time I had 2 pizzas delivered to the staff after they provided Emergency cat care. However, today they were inconsiderate of a very unique and stressful situation. Not only did I have an injured cat, but I had to get to the hospital to see a human patient urgently. They would not allow me to drop off my sick kitty and allow me to go see my human patient. They told me I could have someone come sit w the sick cat. I have no one. Absolutely no one here that could do that. I had to find another emergency vet and thankfully I did. I will never, never,never use this callous, empathy lacking clinic again. Occasionally one has to modify the rules. read more

I could not find the location 4 Nimmo Parkway near the Harris Teeter in Virginia Beach. Our cat bear had a seizure while my husband was home that morning we've never known him to have one before we do not know if this was the first time or if he's had one that were not aware of. It really freaked my husband out and my husband was in a really bad condition when he called me. Calling our vet they sent us to this emergency vet. By the time my husband was on his way there, the seizure stopped. Lasted about 2-3 min. But seemed a lifetime!! Taking him here they did blood work and checked him over not seeing anything wrong physically and said they would send the blood out and we would hear something in 24 hours , this was on a Thursday morning early. After two phone calls the next day Friday there were still no answer about the blood lab. I decided to ride into Virginia Beach Saturday morning, we live in North Carolina and go to the vet in person that morning. There still was no answer! The girl at the desk was very nice but looked confused herself , she walked to the back and was back there quite a while .They had to call the lab itself and they finally faxed over the results where I had them fax those over to my regular veterinarian. We're also confused on why when the phone calls were made the day before the person who answered the phone , why didn't they go to check to see why the results were not in yet? I find this unacceptable due to the fact we brought him there because of an emergency. Our regular vet gets any blood Labs on either of our cats back , after sending them out of the area within 24 hours! I was not satisfied nor was my husband with this kind of treatment knowing that maybe we needed a medicine to put him on right away. I just found no compassion in this place at all. Never had a doctor come out to talk to me to give me a reason why their lab was so slow. And even though they say the lab did not call or fax the information over for all I know the papers were waiting on their desk and no one ever checked . We treat our animals as we would our children and we were frustrated for a couple days not knowing if there was something seriously wrong at this point. Luckily for us so far the blood Labs have come with no signs of anything so we will keep an eye on our beautiful boy bear. This was our first time at this particular veterinarian due to this emergency so for the people who are reading this who had good experiences maybe this was a one-time deal for this place but in our hearts we feel we were not treated fairly so please you be the judge. read more

Bay Beach Veterinary Hospital - Our boy Bear - Veterinarians Near Me - Virginia Beach, Virginia

I took my dear old French Mastiff to be euthanized here. As painful a process as it was, the staff here were so professional, empathetic and kind and it lightened my load that awful day. I even got a sympathy card in the mail a few days later. Thank you Bay Beach Vet. I would definitely recommend you to anyone needing vet care. read more

We took our Lilly there. They got her back fast and took care of her. I think they saved her life because she had a 105.4 fever and heart failure. I can't thank the doctors and staff enough. We will not take Lilly to anyone else. Thank you again for giving us our Lilly back. AJ HALL. read more

Bay Beach Veterinary Hospital - Veterinarians Near Me - Virginia Beach, Virginia

I brought my kitty here on a Sunday. He had a swollen eye. I wasn't sure what happened. The doctor was fast and took great care of my fur baby. I'm new in town and I have decided to make them his vet home. read more