Beautiful work, super nice workers and good communication with management. Porch looks so much…read morebetter now (see photos below)

The floors themselves look beautiful, and I want to acknowledge that. Unfortunately, the finished…read moreproduct does not erase the way this project was handled when several problems arose afterward. Before installation, we specifically discussed that the crew would move our treadmill, washing machine, and gas dryer so the flooring could be completed. They did exactly that. During the project, the crew shut off the water to our entire house without notifying us, leaving us unable to use the sinks, showers, or toilets. I did not make an issue of it at the time because they texted me instructions and I restored the water myself the following morning. They also propped our garage door open using a pin rather than simply stopping it with the opener. When I later removed the pin from outside, the garage door unexpectedly came down and nearly crushed my neck. The crew also reconnected our gas dryer but left the gas shutoff valve closed, so the dryer ran without producing any heat. I asked the company to simply send someone back to restore the dryer to the working condition it was in before the project because I was not comfortable handling a gas connection myself. Most importantly, our washing machine lid was in pristine condition immediately before this project and was cracked after the crew moved the appliance. It now requires significant force to close and operate. What turned an otherwise fixable situation into an extremely negative experience was the response from ownership. I initially approached the company politely, complimented the floors, explained the washer damage, and did not even begin by demanding reimbursement. Instead of investigating what happened, I was told there was "no proof" their crew caused the damage. I was also specifically told that the crew moved the washing machine using a dolly, that they never needed to access or apply pressure to the lid, and that they therefore could not have caused the damage. Unfortunately for the company, I have exterior security camera footage of the move. After carefully reviewing that footage, it clearly shows members of the crew physically handling the upper portion of the washing machine in the exact area where the lid was subsequently damaged. In other words, the claim that the crew never touched or applied pressure near the top of the machine is directly contradicted by the video evidence. I also have photographs taken immediately before the project showing the washing machine intact and properly aligned, along with photographs afterward documenting the damage. Rather than acknowledge the possibility that something happened during the move, ownership became increasingly defensive. I was told they were "not movers," while in the very same conversation I was also told that moving washers and dryers is their "standard procedure" and something they "do regularly." Those statements simply do not reconcile. When I asked for the appliances to be returned to the working condition they were in before the project, the conversation escalated further. I was accused of effectively refusing payment and warned about the possibility of a mechanic's lien over a remaining $300 balance (lol) despite the fact that I had never stated I would not pay. For context, I had already paid the $100 deposit and $2,000 toward the job. The remaining $300 could not be sent until the following day because Zelle imposed a transfer restriction on my first transaction with this company. Once the gas issue was corrected, I paid the remaining balance immediately as required by the contract. The crew members themselves were friendly and helpful, and the flooring looks great. My criticism is specifically about how ownership responded when legitimate concerns were raised. Mistakes can happen on any job. What matters is whether a business investigates them honestly, communicates professionally, and tries to make the customer whole. In this case, I was first told there was "no proof," then given a specific explanation claiming the crew never handled the portion of the washing machine that was damaged. My security footage directly contradicts that explanation. After I posted my Thumbtack review describing what happened, ownership contacted me again with an unsolicited message about the review. I was told that I had left a "bad review based on an assumption," that the company was "not interested in getting referrals" from me, and that despite everything they had supposedly done to help, "this is what we got from you." At that point, the issue was no longer simply a disagreement about appliance damage. The tone had become personal and hostile because I chose to publicly describe my experience. That, combined with the dismissive tone, the refusal to initially address the dryer connection, and the unnecessary threat of a mechanic's lien over a payment I had never refused to make, is why I cannot recommend this company.

Jack came highly recommended by a good friend, and now I completely understand why…read more I used to think my studio looked "cool" with the original garage-style concrete floors... I was very wrong. During the rainy season, I kept having issues with water coming in, which caused my wood baseboards to mold and crack. It became such a headache. Finally, I decided to move forward with epoxy--and it completely transformed my space. It truly elevated everything. I 100% recommend adding the baseboards as well--they made all the difference. We had another heavy rain after the install, and although water did come in again, I was able to wipe it right up with zero damage to the walls. Huge relief. I'll admit, I was hesitant at first because I thought epoxy might look too shiny, but in person it's not bad at all--and honestly, it grows on you. Now my studio feels more professional, clean, and so much more inviting. As for Jack, he was quick to respond, friendly, and very personable. You can genuinely tell he loves what he does, which made the whole experience even better. I'm always happy to support a small business, and I truly wish him all the success. I'll definitely be calling him again to do my basement next!

We had Captain Floor Coatings do our garage floor and couldn't be happier with the results. The…read morewhole process was easy from start to finish. Jack was so professional, showed up on time, and did an amazing job. The floor completely transformed our garage and we love it so much. If you're thinking about getting your garage coated, I highly recommend Jack and the Captain Floor Coatings team. You won't be disappointed!

It's all about the preparation with these guys ! The extra time they spent on my old garage made…read moreit look like a showroom! Best value in the Bay Area ! Thank you so much Jimmy & your A Team !

Jimmy & his team did an amazing job. Workmanship was very thorough & professional. He is very…read moreaccommodating. Explains the entire process in detailed. And follows it to T.

Stay away this company is Horrible! They use cheap products. I would have gave them a zero if it…read morewas possible. I had my floor done about 4 years ago and it is turning YELLOW and has cracks and chips all over. I called the owner Roberto he tried to hide from me but finally called me back after one week. I ask him about the lifetime warranty, and he said it was limited and it would not cover. I tried to work another deal with Roberto to redo the floor and he quoted me $5500.00. I told him he only charged me 2700.00 four years ago. He told me you could not buy a hot dog 4 years ago for the same price you can buy today! I am redoing my floor with a different company!

Epoxy Foxy did a great job on our garage! We would use them over and over again!! The team was…read morequick and clean!

They came and fixed the issue. It takes some communications but eventually everything worked out…read morefine.

I'm honestly amazed this place has so many five star reviews. I wanted to hire these guys cause I…read moreliked their color options for the epoxy flake flooring but the administration and scheduling was very unprofessional. I scheduled a consultation with Karoline through Yelp message. No one showed up at the agreed upon time and when I called to follow up, Juan said it was never added to his calendar. At the rescheduled consultation he was late over an hour and acted very rushed, barely explaining anything. Then later that afternoon two of his workers randomly showed up at my door saying they were there to do my floor?? Turns out they had been given the wrong address. When I followed up later to request copies of their contractor license and liability insurance to fulfill my HOA's requirements, they simply ghosted me even after I sent multiple follow up messages. I guess this place is so busy they're too good for me, at least that's certainly how they made me feel. Not exactly the best way to earn customers and build a reputation.

The folks I talked to are very nice and patient. I contacted them to give me a quote to level the…read moreconcrete slab in Mid October. Dave visited my house in early Nov, he was very kind and spent an hour on the site to help me figure out the scope of project and give me many useful tips, and they later followed me up with more suggestions and a more detailed cost estimation.

I can't believe I get to be the first to review these guys! I had a chance to work with Ephraim…read more All I really needed was a few bags of gypsum concrete floor underlayment (aka Gypcrete) to repair some flooring in my condo due to flood. I did not expect to meet the god of gypsum concrete floor underlayment himself. Talking to Ephraim makes you wish for future floods just so you can go by some more gypsum cement from him. He took the time to carefully explain why he recommended a product, how to install it, and answer all my technical questions about it. Really great experience overall.

Andro and his team did such a great job that we had him come back again and work on our staircase…read more I think we typically pick harder things (we asked for herringbone on the landing pad/hallway). They did a great job. During/after the installation, they always asked about if there was anything we liked/did not like, and whether or not we wanted them to change anything. They were super easy to work with and I would recommend to anyone looking at flooring options. From the last installation (which already went through a final inspection with myself and Andro), I found some other things I wanted changed/corrected. He and his team had 0 issue addressing things I wanted changed (even if a normal home owner/other may not care). Because we had extra wood (and stair noses), I asked his team if they could do our garage closet. While it's over the top (and unnecessary), they said no problem, and gave me such an extremely good deal I couldn't believe it! I really appreciate his willingness to work with my demands and warranty his product/installation. We'll see what other projects we have in the future for Andro, and hope to have him help us. As a note, I've had other contractors who have helped me on projects that just constantly stress me out. Being in the house, and watching them perform things give me anxiety! However, with Andro and his team, I had no problem going to work/or leaving freely because I knew they would stand behind their work!

TLDR: Yes I definitely recommend Andro…read more We had a very good experience overall working with Andro to replace the carpet in our master bedroom with laminate flooring. I did my research and ended up strongly preferring higher-end laminate over LVP and hybrid options. Andro provided a competitive quote, and was very clear and straightforward to work with. I personally have a strong preference for people who are NOT trying to smooth-talk me OR tell me how they are giving a special price 'just for me'. So the fact that Andro never for a second tried to BS me on anything, is a massive plus. There was no ambiguity about what is included and what is not. The flooring brand he works with is good quality and had a lot of variety. We took our sweet time in deciding. I would definitely recommend doing one's own research in type of flooring you want, quality and price range you are good with, and getting comfortable with what you decide. We looked at options from home depot, lowes, floor & decor, as well as a couple of local stores -- and pretty much covered the spectrum of quality and price. We did end up going with the brand Andro partners with. They have a showroom/office nearby and made it easy to take as many samples as we wanted. We tried a variety of them at home, in different lights, saw how things coordinated with other existing flooring, etc. It was a bit embarrassing when I went back there to return the pile of samples I had borrowed, but hey, we were being thorough! The installation was quick and efficient, and the flooring fit and finish looks super-professional! The installer who works for Andro has 10+ years of experience and did a good job distributing patterns and planning the cut-lengths well across the bedroom and walk-in closet. He also fixed a minor issue that was discovered in a corner of the room after the carpet was removed. By the way, we did not have a leveling problem in the floor, so no additional sub-floor leveling was needed. There was a bit of a hiccup as the guy made an error when caulking the re-attached baseboards. But Andro made things right without any hesitation. Not only was the caulking cleaned and re-done but Andro went beyond that and had his guy do some additional work too. It is very important to see how someone reacts when something goes wrong, and he checked an important box! Andro stands out in the crowd for his quality of work, good communication, no bs or upsell, and focus on making sure the customer is happy!

The service ask was to replace and repair portion of hardwood flooring and then refinish the whole…read morearea to make it uniform. Kevin and crew are professionals and did a great job in achieving it. Kevin was very responsive and flexible in adjusting the work schedule. He is cool to talk and patient to answer any questions. He also is very experienced as he explained on the tinting process and why going natural finish was better as we had light color maple floors giving an example on small surface. There were some surrounding areas requiring minor touch up's after flooring was fixed but he promptly addressed as I reached out to him. Price point also he was reasonable with a competitive quote. Recommend him for any hardwood flooring work.

Very nice work at a fair price! They pay attention to details so the floor looks new again.read more