I waited just a short time, the X-rays were done very quickly and that evening I received the…read moreresults of the X-rays.

Some of the rudest most unhelpful staff I have ever experienced…read more First, they call me the day before I'm scheduled for imaging to tell me my insurance has denied the request, making me scramble to understand why and reschedule - which then makes me need to reschedule with my doctor who requested imaging - pushing all of my care and treatment out by months. Second I finally do get it scheduled and they are incredibly rude and reprimand me for not arriving at a certain time - 30 mins early - when I was only told to arrive 15 mins early over the phone - in an incredibly harsh and rude tone like I had killed their cat or something. If you can - go somewhere else.

I've been here several times for MRI's. I have issues with…read morethese procedures, I'm a big guy so these machines are a bit of a squeeze plus I am prone to panic attacks. But everyone here is just great, they're friendly, professional and courteous, both at the front desk and the staff in back. They have gone out of their way to make the process smooth for me, making me feel as comfortable as possible. Their work is top-notch and have provided my doctors with exactly what they are looking for. Just a quick note... Don't forget to ask for a copy of your imaging on CD before you leave. I have had to come back or had to have it sent to my doctors later.

I was referred by my primary care provider to get an MRA of my brain because my family has a…read morehistory of brain aneurysms. I had previously made an appointment at a different imaging center and quickly cancelled due to my fear of feeling claustrophobic. I researched open MRI machines and found Medical Insights Diagnostics (Inview Imaging). I scheduled my appointment for a few weeks out and had it today. My appointment was at 10am and I showed up a few minutes prior. I filled out three quick forms and was taken into a changing room where I was able to store my phone, keys, wallet, etc. I was taken into the MRI room and was immediately put at ease with how roomy the open MRI is. I did not have to change into a gown for my scan and I even got to keep my shoes on. I laid down on the table and was given a cushion to go under my legs and two smaller cushions to go next to my head. I was also given ear plugs. I inquired about headphones to listen to music, but because of the scan I was having I was not able to listen to music. Since I was having a brain scan I had to wear a coil over my head, which was comparable to a football helmet. I was handed a "panic ball" that I could squeeze if I needed to be pulled out of the machine and they sent me inside. My scan lasted 20 minutes, but felt much faster. I was able to remain calm the entire time and even opened my eyes a few times. I cannot describe the relief I felt upon finishing my scan and exiting the machine. I grabbed my things, paid, and within 5 minutes I had the CD of the scan. If you have anxiety or claustrophobia I highly recommend coming here for your MRI. The open MRI is spacious and the MRI techs made me feel comfortable. I will be coming back here for any future MRIs.

I had to take my son here for a ct scan. The front desk is friendly and super nice. We were able to…read moreget an appointment quickly. The whole process was quite efficient and as painless as possible. I just hope we don't need to come back again because that would mean something is wrong again!

They really need to hire the right people at the front-desk and then the technicians. You'd be…read morelucky to be able to get someone on the phone even to setup an appointment. Then the ultrasound technician last year was next level arrogant. Not sure why. She must be thinking that she is a brain-surgeon. But then I've had the most qualified physicians conduct themselves with absolute professionalism, unlike that woman. The experience here seems to be getting worse with each passing year.

Contra Costa Imaging is one of the few facilities able to perform MRI scans with my implant, and I…read morehave had an excellent experience there. The front office staff is friendly, helpful, and professional, while the MRI technologists go out of their way to make patients feel comfortable throughout the scan. I especially appreciate the earplugs and eye masks they provide, which help make the experience much more comfortable. Their convenient location close to home is an added bonus. I highly recommend Contra Costa Imaging to anyone in need of imaging services.

Really friendly, helpful staff here. Long wait time (7:15 appt, 8:15 admission). Everyone went…read moreabove and beyond to make you feel comfortable, all the way through the process

I have been receiving care at this facility since the beginning of February. I cannot tell you how…read moremuch I love this place. There is such a good vibe when you walk in. The receptionist is super cool. The physical therapist are awesome and the assistance to the physical therapists are so friendly and engaging. I never want my sessions to end. Businesses need to take a lesson from how this establishment is run. Everybody is happy accommodating and very down to earth. I highly recommend the Bay Area Physical Therapy to anybody in need of recovery and a safe place to get it done. I'm gonna be so sad when my sessions end. These ladies feel like family to me and I actually wish we could be friends outside of PT. That's how much I love this place!!!

I was able to schedule an ultrasound appointment, only a couple weeks out, without a referral. Even…read moreso, it was covered by my PPO. Lauren found several things that were invaluable and jumpstarted my physical therapy with two of her experienced therapists, Gary and Megan.

If I could do zero stars I would. I called because I was seen here before for my workers comp…read moreaccident Last month I was seen here. Today I had went to John Muir urgent care because my neck and back have been bothering me, and they told me I have to come here. I called to make an appointment because I'm having pain and Carolyn told me I cannot be seen because the workers comp person left it's 5:50 when I called to come into urgent care. Told me to go to the emergency room! So now I have to wait hours to be seen when I have already been seen at STATMED for this injury Sitting in the ER and the nurses here said LEGALLY you're not supposed to tell me you can not see me and refuse me getting treatment! I've already been to you before so why did you need the workers comp people there when you have my information from last month and you have us fill out the paperwork anyways! Lucky I called and did not drive there

Horrible follow through. I was supposed to get a call about lab results - not only did they not…read morecall but I even called to ask for it and they said they would contact me but never did. Disappointed in how difficult it is to contact them even via phone - long hold times. Horrible experience, and so slow considering if people come here, it's usually for a relatively urgent reason. AFC is far but way better.

Had my MRI done at this place. Very friendly staff. Parking was a breeze and they validated. They…read morehad a locker where you can put your belongings. I didn't know that the MRI machine was that noisy but they give you an earplugs. Instructions from the staff were easy to follow. My overall experience was very positive.

Not a professional business, find a better quality imaging business if possible i will get imaging…read moredone again else where also as i cant trust the quality

Came in for my routine Wellness check for work. Easy to make an appointment, in and out in under 5…read moreminutes. The phlebotomist Stephanie was very professional and was able to draw my blood with no pain or bruising. Great service today! Bonus they have a beautiful rose garden out front!

Excellent, professional service with pleasant smile and positive energy to charge your day. Did not…read moreeven fill the needle for the blood samples. Losing the star due to computer failure on the entrance, that was sending me back advising to reschedule the appointment. Hope you fix it next time visit. THANK YOY, Brianna. You are getting five stars!

Dr. Asandra is the most caring Doctor I have come across. My 82 year old father was scheduled for a…read morekidney biopsy with Dr. Asandra and she called me that morning after reviewing his records and re-scheduled the biopsy for a time when she could biopsy and treat the tumor at the same time. So essentially, the biopsy was safer because she froze the needle tract and tumor at the same time, so there was less chance of the tumor spreading from the hole created by the biopsy. It saved my dad an open surgery where they would cut out half of his kidney. It was the more minimally invasive way to do it. Not all doctors know about this new treatment that requires only a few 5 mm incisions rather than a big open surgery. That could be why it wasn't recommended to begin with. It's more commonly done at academic centers where they are very current with medical advances. It's very common where Dr. Asandra trained at Stanford and still teaches occasionally. This type of treatment may require more than one freeze (kind of like a wart may require more than one freeze). But it's better than a big open surgery! I can't thank her enough because the other way could have made the cancer spread. She thoroughly explained everything, gave me her email address, and made herself available to me in case I had questions or concerns and always replied right away. My father has had a follow up CT scan and everything looks good. She is amazing, well educated, and has high grades on healthgrades.com. I just wish she could be my father's Primary Care Doctor. She is an angel. Healthgrades.com lists her locations as does the johnmuirhealth.com website. With a little searching, you can find her. TWO YEAR FOLLOW UP: My dads tumor appears to be dead. He gets an ultrasound or CT every six months and it has not changed. Dr. Asandra takes the time to go there and review the reports even though she isn't his doctor, then she emails me. Who does that? As I said, she's an angel!

Our main physical is great, I would recommend our pediatrician to other parents. However, this…read moreoffice an exact mirror of all things wrong with our healthcare. Forgot getting a direct response from the doctor, the MA usually respond with vague misinformation that the front office assistants will later tell you is wrong. I'm not sure staff here pay attention to their work or jobs, and if they're burnt out and hate healthcare- should quit. I turned in forms to be completed for my daughter. I was messaged they were ready for pick up. I paid on my chart, came in the next day to pick up. The forms were not even signed. All they did was staple her after care visit from her physical (which I had done but the front office lady told me was not needed and threw away lol), and have the MA write her name. No signature. I paid $25 dollars for a print out of my daughter's physical that I had brought in already. I then inform the front desk and am now waiting in the lobby. Again, physician is brilliant and great. I wish she had her own private practice

Dr. Katherine Winter--best PCP I've ever had! Great staff too. I highly recommend this facility!read more