They are doing a tattoo removal for me, and it's going great! The prices are a bit steap, but the…read morepeople really seem to know what they are doing and are so kind. See you again soon!

I purchased a laser hair removal package but became pregnant before I was able to complete my final…read moresession. At the time, I was told to return once I had finished breastfeeding to complete my last treatment. When I was done breastfeeding, I called to schedule my final session and specifically explained my situation to the employee who booked my appointment. A few weeks later, I drove an hour to my appointment, only to be told that I could not be treated because too much time had passed since my last session and I would need to reschedule. I explained that I had already disclosed this information when scheduling the appointment and that I had driven an hour to get there. While I understand that mistakes happen, the response I received was simply that they had new employees and that "we're only human." While I agree that everyone makes mistakes, that doesn't excuse the lack of professionalism or the dismissive way the situation was handled. I've spent a significant amount of money with this business, and this experience was extremely disappointing. Unfortunately, because of how this was handled, I won't be returning or spending any more money here.

I came in to have a mole and facial malasma checked out. I had unsuccessfully tried all of the over…read morethe counter creams in attempt to lighten my malasma. Dr. Gilbert and his staff are very friendly and were able to provide an effective cream to lighten my malasma. It's nice that they recommend products that they have stocked and information regarding other vendor options. This is the first experience I've had with a dermatologist. I'm satisfied and will continue to come in as needed.

I rarely leave negative reviews, but after giving Frontier Dermatology multiple opportunities to…read moreaddress my concerns directly, I feel it's important to share my experience. Before scheduling a cyst removal procedure, I specifically asked whether it would be covered by my insurance. I was told the office would verify my benefits and let me know before scheduling if there were any issues. I later received a call stating that it was covered, so I moved forward with the procedure. Instead, I was surprised with an approximately $800 bill because the charges were applied to my deductible. At no point was I provided with an estimate of my financial responsibility or told that "covered by insurance" could still mean I would owe hundreds of dollars out of pocket. When I contacted both Frontier Dermatology and my insurance company, neither was able to resolve the issue, and my insurance representative even stated that the provider should have explained the deductible before the procedure. Unfortunately, that wasn't the end of my experience. During my follow-up appointment to have the stitches removed, the provider commented several times that she was having difficulty removing them. Before leaving, I specifically asked whether everything had been removed, and I was told, "I'm pretty sure I got it all." One area never healed correctly. I returned to the office because I believed a stitch had been left behind. After examining the area, including having a physician take a look, I was told they couldn't find anything and that it might just be an irritated hair follicle. Several months later, the same piece of stich finally worked its way to the surface. I scheduled another appointment--this time at a sister location because my regular office couldn't get me in promptly. When I arrived, I learned my appointment had been changed from a nurse practitioner to a physician without notifying me beforehand, and I was required to pay a $60 copay. The physician immediately confirmed what I had suspected all along: a stitch had, in fact, been left behind from the original stitch removal and removed it during that visit which I was told I wouldn't be charged for, yet months later I'm paying for their mistake. I don't believe patients should be charged to correct a complication caused by incomplete follow-up care, especially after raising the concern months earlier. I filed a formal complaint with Frontier Dermatology requesting a review of the situation, a refund of the copay for the corrective visit, and assurance that I would not receive additional charges related to removing the retained stitch. Staff assured me someone would get back to me quickly. It has now been more than a week, and I have not received a phone call, an email, or any acknowledgment of my complaint. Mistakes can happen in any medical practice. What matters is how those mistakes are handled. My frustration comes not only from the billing issues and the retained stitch, but also from the lack of communication and accountability afterward. Make sure you have them sit down with you to review costs, insurance coverage before agreeing to any procedure or you'll be in for an unwelcome surprise!

Dr.Tianna Tsitsis, M.D. is so very good at what she does for me. she is gentle, has a great bedside…read moremanner, very professional. She is an expert in skin. she knows her business and I have great trust in her.

I had a great experience with McKenzie R. She is very professional. I appreciate and trust her.read more

Jila is the best hair stylist in town that I have found. my hair grows like my dad's and is very…read morefine and straight and she is the only person who can cut it and make it look good. I highly recommend her. she is also super nice and has good conversation.

I had a great experience, very nice and did a great job with the tint and threading of my eyebrows,…read moreplus had good facial cleanser and clarifier.

I never leave reviews but I absolutely have to leave a 5+ star review for Evole Medical Spa in…read moreFairhaven! The staff are super friendly and down to earth and Jasmine is straightforward and knowledgeable about all the treatments she gives. You can feel her care and passion while she is treating you and she feels very safe and authentic. No salesy vibes here. I have tried other spas in the area and this is my go-to place for sure!!!

Terrible experience. I only saw Nancy Repanich, RN, who specializes in laser procedures. I…read moreoriginally went on a consultation regarding Photofacials and to upgrade my current skincare products. We discussed both and she recommended the Obagi line of products, including an anti-aging product called Tretinoin, of which she was out of stock. She assured me she about to place an order and would let me know when the product was available. She further assured me she was very responsive to all contact, including email. I bought other skincare products while I was there. After about a week and a half, I still hadn't heard from her so I followed up via email, asking about the Tretinoin and stating that I wanted to schedule my first Photofacial. Without going into minute detail, it took days for her to respond and several emails from me to finally find out, after three weeks, that she was then out of the country on vacation. At that point, I gave up and purchased the Tretinoin from Amazon. I experienced some uncomfortable side effects after using the product, so I emailed Nancy again to ask if this was normal. Oh, to THIS she responded - responded that since she hadn't sold me the product, she couldn't "counsel" me on its use. WHAT? Further, she THEN informed me that this was a "prescription only" product and "that's the problem with ordering prescription-only products on the internet without a prescription." Nancy never advised me prior to that email that Tretinoin was prescription only and I didn't buy it from some sketchy, out of the country website - I bought it from Amazon. Further, she certainly DID recommend this product to me, yet she would not provide even the most basic guidelines on its use because I didn't buy it from HER - nevermind that I TRIED to buy it from her and only her unavailability made me look elsewhere. Terrible business practice.

I am very pleased with the care I have recieved at PS Cosmetic Laser. Nancy Repanich did an…read moreexcellent job in removing my pesky chin hairs. She also worked on some spots that I had and I saw good improvement. I am very pleased with the anti-aging skin care consultation we had and I would recommend her services to others.

Beautiful space with thorough skincare treatments. I had a facial today with a technician who was…read moreapparently "in training." She was thorough, but not very gentle. There were a lot of hot towels involved but no steam. I feel it takes some effort and time to get to know a new provider and for her to become acquainted with a new client. I would give it a 3 out of 5 for a first-time visit.

Fantastic service and the best facial I've ever had!! Hana is so easy to talk to and an expert at…read moremaking my face glow!

Very kind staff. Took their time explaining. Very comfortable environment…read more My first time getting lip fillers and I was nervous. Rachel was very kind and always made sure I was in little to no pain. I am extremely happy with my results as my lips look full and lush, but not overdone.

So thankful to have found Rachel Marx at Little Mountain Laser for my broken capillaries and…read moreredness! By far, this was the most painless, thorough and effective treatment. Not a single bruise or welt, which is often not the case with other providers. I'll be back!