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    Bayview Lakeside Suites

    5.0 (1 review)

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    8 years ago

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    Yankee Boating Center - New Boat Sales Outdoor Showroom

    Yankee Boating Center

    4.1(59 reviews)
    5.3 mi

    The tube that they provide was broken when we realize that we already were in the middle of the…read morewater . When we came back and we told them they didn't accept it even though we paid for it we had to deal with a broken tube. We couldn't enjoy our tubing.since one of the Handel was broken.they even didn't give us a refund for that.

    I left traumatized and will never get on another boat again. Make sure you bring a bucket to bail…read morethe water out. Now looking back there were signs all over saying bad idea, starting at the terrible counter service. We called the day prior asking about renting a 10 passenger pontoon, lady said sure no problem we always keep a few extra on hand for walk ins. We did not want to reserve because we were unsure of the weather and rain. Forecast said no rain we decided to go out. We get there and the front desk says no 10 passenger we can either do a 13 for extra cost or 8 passenger deck boat. We discuss and decide the 13 passenger. At the desk now the woman says , in a span of less than five minutes the other counter girl allows some one with a reservation to change their reservation to the 13 passenger and rents that out to them. Okay so now we have no choice but to get the 8 passenger as grey clouds are rolling in. We ask the older front desk woman if it's okay to go out, have you checked the weather. Her response, no, you'll be fine no worries. Gives us a map thoroughly explains where to go, where we can anchor etc. We get told to go wait out on the deck and someone will help us. The waters choppy and boats swaying. A young maybe 16 year old girl gives us a quick lesson on how to turn on the boat, steering, reverse and where the life jackets are. First attempt to throttle the boat wouldn't move, made several attempts and the girl giggled and pushed us out. Now we are out, in this boat choppy water. 2-3 foot chop if not more. It was like the little engine that could struggling just to maintain direction. It was almost impossible to steer and would not go more than 5 knots full throttle. Less than a half hour out and us just struggling, the boat began filling with water. We pulled open the base cabin that contained the life jackets and it too was also flooded. BY PURE LUCK we screamed over to 2 coast guard friends on a jet ski. She hopped on our boat, and put 2 other people on the jet ski. Literally taxied people to the dock and came back for more to lighten the load on the boat. She attempted to turn on what ever pump is underneath a boat to help push out water and it did not work. Now with the wind whipping and waves crashing on this boat that can hardly run, she drove it back maybe another 200 Yards to the dock as it swung wildly in the water. The the dock children laughed as she attempted to pull it up (literally kids running the dock). One of the workers opened a compartment by the engine and just shook his head. They asked if we wanted another boat. Is that a joke. It was like a movie scene from the end of jaws where it's just floating items all over in the bottom of the boat. I had an adrenaline rush/panic attack, can't even describe it, that I would never want to experience again. My Coastie friend watched as they pulled the boat out. She said they never put the plugs back on the boat so essentially from the time we got on the boat, we were sitting ducks, sinking, she said maybe a half hour left before the boat sank. They at first attempted to tell us well you were at max capacity that doesn't mean anything, you put us on that boat and said it was okay and safe to go out. It was by no means safe, the life jackets were from the 90's literally. When they pulled the boat out of the water and it drained for over 25 minutes. They refunded our money as they continued to put other people out on the water. During our struggle to come in we saw a pontoon boat almost flip from a wave, irony the people that got the 13 passenger. We filed a police report. There has to be some kind of standard. This is not it. What I learned later, from one of my friends a reporter from Albany was that people consistently die on Lake George from boating accidents. That could have been us. First time in Lake George, I had this fancy idea to relax on the water. Worlds dumbest idea as well a paper map... on a wet boat. Smh.

    Photos
    Yankee Boating Center - Indoor New Boat Sales Showroom Ship Store Boating Parts & Accessories

    Indoor New Boat Sales Showroom Ship Store Boating Parts & Accessories

    Yankee Boating Center
    Yankee Boating Center - Just rented a very nice bow rider did some tubing had a great time. If in Lake George I would not pass this place up

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    Just rented a very nice bow rider did some tubing had a great time. If in Lake George I would not pass this place up

    Chic's Marina - A restaurant stop we made Lakeside.

    Chic's Marina

    2.6(114 reviews)
    0.1 mi

    We rented a pontoon boat from Chic's Marina on June 28, and the unprofessionalism was shocking…read more While we were completing paperwork, we had parked across the street where we were directed. Our trailer may have been slightly hanging over a driveway by a few inches, but we were dealing with a 26-foot vehicle plus trailer in a tight area and did our best to park as instructed. Instead of handling it professionally, a gentleman in a red pickup truck approached us aggressively, cursed at me, repeatedly told us we were "done," and said our trip would be over before it started. This all happened in front of another employee. I moved the vehicle as directed and did not escalate, but the interaction left a very uneasy feeling. It was the complete opposite of customer service, and based on that experience, I would never do business with Chic's Marina again.

    Buyer beware! I was extremely disappointed with my experience at Chic's Marina. On the day of our…read morereservation, wildfire smoke from the Canadian wildfires caused air quality in the Lake George area to reach unhealthy levels. Our group included a baby under 1 years old, a toddler, and elderly grandparents, so going out on the lake simply was not a safe decision. I did not ask for a refund. I only asked if we could move our reservation to any other available date, and I made it clear I was completely flexible. Despite the extraordinary circumstances, the marina refused to work with us in any way and kept our $300 deposit. I understand businesses have cancellation policies, but exceptional circumstances call for reasonable customer service. I wasn't asking for my money back, only the opportunity to reschedule. Instead, we lost our $300 deposit for choosing our family's health and safety over spending a day on the water in hazardous air quality. Based on how this situation was handled, I cannot recommend Chic's Marina. There are plenty of other marinas on Lake George that value customer relationships and are willing to work with customers when unforeseen events occur.

    Photos
    Chic's Marina - Perfect day

    Perfect day

    Chic's Marina - Rentals

    Rentals

    Chic's Marina

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    Bayview Lakeside Suites - vacation_rentals - Updated September 2026

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