I have spoken with many home care agencies, and by far, Gulraj and his team stand out as…read moreprofessional, knowledgeable, resourceful, and highly competent. Their authenticity and kindness truly made an impression on us, and we felt heard, supported, and valued throughout every interaction. Finding care for a family member does not have to feel overwhelming when you are working with the right team. Gulraj and his team have a genuine passion and commitment to senior care, which is evident in the way they work together to support families and how they communicated with us. Their quality of care truly sets them apart from other home care agencies in the area. Gulraj and his team are truly exceptional, and I highly recommend their services.

I spoke with Gulraj to get helping finding a caregiver for a friend. He was responsive, clear and…read morelistened to our needs well. He has a well designed process for evaluating needs and most of all a natural kindness. I would recommend this service to anyone looking for a caregiver.

We highly recommend Grace and Advanced In-Home Care. This was all new to us and when we called…read moreGrace, she was incredibly quick to respond, making time to meet that same day and provide care that night! She is an expert in what one might need - something that we really appreciated as this was new space we were navigating. Grace has a well trained team who are compassionate, lovely and gracious. She is impeccably organized, creating a month-long calendar and schedules so that your loved one will have as few disruptions as possible - providing a consistency in which only a few caregivers are chosen for your week or month. This was a stressful time with lots of unknowns (including financially) and all we wanted was to ensure the best care for our loved one. Grace will make it as straight forward as possible and provide care givers that you and your loved one will love. We are beyond grateful we found Grace and team and highly recommend to all of our family and friends. You will be thrilled you called her!

Grace and her team are top-notch! Training of all caregivers are done by Grace (who was a…read morecaregiver herself) so you can rely on consistent, safe practices. Both my parents had the benefit of her team (mom was paralyzed and bedridden, and dad has dementia) and each set of caregivers were experienced for the different levels of care that was needed. Also, I appreciated the open and honest dialogue that I had with Grace (she is very understanding and never defensive). Grace's back office was great as well. Invoices were timely and accurate. Although our family is moving out-of-state, I hope to find another care agency with as wonderful a team as the one here with Advanced In-Home Care.

Worst experience imaginable for dear family member. If you wish to put your loved one in a fancy…read morememory care on the outside place, and just live your life with relief your loved one is 'semi ok' without updates then definitely go here. One star given for cleanliness of areas and room, and some very kind staff. This is surface level, however, as LO did not receive care consistently and staff did not have training to do most of the basics. The staff will be attentive on the surface, on day one, then vanish. Management will be all supportive if you keep your mouth shut and any updates will be sporadic, not truthful, inconsistent and sadly, non supportive. Senior leadership lacks oversight and you will be gas lighted on multiple levels. The price is sky high and you do not get what you pay for. Food is good if you order off menu vs vats of food specials. Sadly, they simply do not care much for residents as evident on multiple visits and their motto of caring for your family member like family is not factual. Avoid this place.

Kensington felt so personable when it comes to staffing, even staff who do not work in care always…read morechat and make an effort to acknowledge the residents. Numerous other facilities I have been to only see the residents in passing and don't know their names, however, this is not the case at Kensington! The price may sound large at first, but you get what you pay for. Bonus points for the space being immaculately clean and inviting

Redwood Hospice truly the most amazing godsend that anyone can imagine. Prior to my Mom entering…read moreinto this service, I had preconceived ideas about hospice as 'useful' but 'not something to be spoken about.' I could not have been more wrong. Dr. Joshi takes the time to meet with the family which is unprecedented in this field, and his kindness and serenity meant so much. Dindo Bustrillos was my Mom's nurse and it's hard to fully articulate how wonderful he was, is, and always will be!! His expert knowledge, compassion, patience, good humor, and beauty of spirit were there every day, and I mean EVERY day!! His medical knowledge is bar none - simply outstanding. And, his nurturing presence made such a huge difference as the days wore on and became more difficult. I don't know how Dindo is able to retain and exude joy and caring in such a difficult profession -- the fact that he can hold so much and help during the most harrowing times in such an impactful way is astounding. Thank you so very much to Dindo and Redwood Hospice for your help during the most difficult life transition I can imagine. I am forever grateful.

Redwood Hospice has been an amazing service providing incredible care to me. My team consisting of…read moreJennifer Constantino RN, Natalie Stephan MD and Jareth HHA go above and beyond what I consider typical care. I sing their praises.

I am incredibly grateful for the care my mother received while she was on mission hospice. During…read moresuch a difficult and emotional time for our family, the hospice team treated her with compassion, dignity, patience, and genuine kindness. They were not only attentive to her comfort and symptoms, but they also took the time to support our family, answer our questions, and help us understand what to expect. Their presence brought reassurance during moments that were very hard for us. What stood out most was the humanity of the care. My mother was treated as a person, not simply as a patient. The nurses and hospice staff were respectful, responsive, and compassionate, and we always felt that her comfort and dignity were their priority. Hospice care is something no family ever hopes to need, but when the time came, I was very thankful that my mother was surrounded by people who cared for her with such tenderness and professionalism. I will always be grateful to the entire team for the care they provided to my mother and the support they gave our family.

We just selected Mission Hospice & Home care 3 weeks ago. They have not even met any of the…read moreservices they promised. They are all talk no action. If you are looking for a service that requires lifting from bed to wheelchair - their aides refuse this service. Our mom should be given bath or shower 2x a week. Nurse should show up 3x/week but only showed up 2x in the 3 week period. Our mom was only given bed bath only 2x during the 3-week period. DO NOT EVEN THINK of contracting their services. Very poor customers service. NOT GOOD!

I have had an opportunity to use HomePlus Caregivers, I inquired about the home care services to…read morehelp with my grandfather who needed support with in-home care. The type of care which was required was 24 hour live-in care. There was a significant amount of questions that I asked Nellie, the owner of Homeplus Caregivers, in regards to the type of individualized care that would be provided for my grandfather. The first part of the process was to call and inquire about home care services offered through their home care service agency. Which is a small business family owned business and has been serving the Peninsula for over 27 years. This brought comfort and piece of mind to me because, I knew the care would be provided had a legitimate reputation. My family and I wanted to make sure the home care service agency, was the right fit for the care of my grandfather. Next, step was that Nellie came over and did a free 2 hour consultation. During this time a full assessment was done by Nellie to see, the type of support my grandpa would require during his individualized home care. Also, looking at the safety within home to prevent falls, showers supported with rails, to help get in and out of shower. It was fundamentally important to my family and I that the Caregiver providing the care would be a match for my grandpa. The caregivers at Homeplus Caregivers took the time to reach out to check-in with updates on care, a binder in which the caregiver wrote down the days events broken down, by providing; the days events, physical activity log, nutrition log, medication reminders, and what exercises were logged that were exercises that had been created by the physical therapist had as weekly exercises. If there were any discrepancies in the care for my grandfather, or other changes to his care was able to connect the owner of the business Nellie, didn't matter what time. Than the changes and needs would be implemented. In regards to the communication with the Caregivers, documented in daily notes, and addressed the rotation in their schedules to provide care 24 hour live in care, for my grandfather. The care provided by Homeplus Caregivers the owner Nellie, and Caregivers provided care which allowed the opportunity for my grandfather to stay at home. They provided the assistance with daily living tasks such as bathing, assistance with the bathroom, self-care support, medication reminders, transportation, social companionship and other home care services that were individualized for his care. With the in- home care services allowed him to spend the remaining of his life within the home my grandma and him owned. My grandpas care was provided by Homeplus Caregivers for 5 years from September 2016 to January 2021. My family and I our grateful that our grandfather had care provided with compassion, heart, and grateful that we had Homeplus Caregivers support from the beginning until the end of the journey. Although, it can be challenging when life has changed the day to day life for our loved ones, grateful I still have HomePlus Caregivers to reach out, and if my family, myself, or close friends Nellie and her caregivers our going to care for loved ones with all the care, dedication, and genuinely our about " Home is where the heart is". This is where my family, friends, and myself reach out to when we need care. As Homeplus Caregivers, Nellie and her amazing caregivers our able to provide care that is done with heart, compassion, and like no other in-home care services, each and every day!

Employees do a good job but hide your money. Very good talkers and deftly win over your trust and…read moreconfidence. Would never recommend this agency!

We recently made the heartbreaking decision to say goodbye to our beloved cat Simba, who was 16…read moreyears old and suffering from progressive kidney disease that had taken away her appetite and her quality of life. Choosing in-home euthanasia was difficult, but Peaceful Pathways made it as gentle and peaceful an experience as we could have hoped for. From our very first phone call, Amy was warm, patient, and genuinely caring as she helped us set up the appointment. We weren't sure we were making the right decision, and she answered all our questions with kindness and reassurance during a really uncertain time. When Dr. Jenn Winnick arrived, her compassion was immediately evident. She took the time to explain everything and assured us we were doing the right thing for Simba. She treated Simba with such gentle care and created a calm, loving atmosphere for her final moments. Her kindness turned an unbearably sad day into one filled with peace and dignity for our sweet girl. We are forever grateful to Dr. Winnick and Amy for helping us say goodbye to Simba in the comfort of her own home, surrounded by love. If you're facing this difficult decision, I cannot recommend Peaceful Pathways highly enough.

Dr. Winnick was very respectful and did a great job. Porter was treated with kindness and respect…read moreand we appreciate all that she did. Porter is in heaven now and we thank PP and Dr Winnick.

Companion Care Services has been so great to work with. Bobbie Jo, the owner stops in to visit my…read moreparents about once a month, has been extremely flexible and has worked with us to make sure the caregivers are a good match for my parents. Her flexibility and willingness to help us with odd hour needs has been such a blessing. We were with another agency, but their lack of flexibility has been a big issue so we have gone strictly with Companion Care SErvices for my parents. We started at one day a week and now we have almost 24 hour care being provided by them. Thank you Bobbie Jo and your staff for the great job they do.

The many services offered by the fine owner and caregiver are among the best my daughter and I have…read morefound during our time of need. We wanted to surround my husband with people who could relate to his multiple needs which included profound blindness. We experienced warmth, compassion and extreme responsibility as the staff was assisting my husband.

My mom joined the community at The Elms at the end of May/beginning of June, and she is loving it!…read moreHer one bedroom apartment is a good size, a nice balcony with great afternoon sun, big closet, big bathroom and lots of wall space for her art she's collected over the years! The staff are so kind and welcoming to all of us, she feels very taken care of. She loves the food and the activities.We took her on a month long trip and half way through she asked when she was going back home to The Elms? The town of San Carlos is also the perfect walking town for an ambulatory elder! Across the street is the library. Two blocks away is the Senior Center (if your loved one wants more activities.) A block and a half away is the pharmacy. Three blocks away is the bank, post office and grocery store. Two blocks away is a coffee shop, and Laurel street which has lots of activities (pictured here.) If you or your loved one is considering The Elms, please contact Amanda and get on the waiting list ASAP, we waited a year for my mom's name to come up and it's been life changing! To quote my mom "thank you for making my life so easy!" That's what The Elms does for the residents, makes their life easy, so they can enjoy this chapter of their life with ease and comfort!

I had to place my mom in a care home this year and she has been at the Elms for 6 months. I toured…read moreseveral assisted living facilities that also had memory care. These other facilities were newer and fancier (complete with smaller rooms and 10%/yr price increases to keep their publicly traded parent companies happy!), but they didn't come close the warm and welcoming environment we found at the Elms. The staff are wonderful: happy, relaxed, dedicated and you can tell they truly care about the residents. The Elms is a nonprofit and was started by San Carlos; you can see the focus is on the wellness of the residents, respect of the staff, and bringing as much comfort and joy to the community as possible. The residents are lovely and my mother has made very nice friends (they had a little holiday party in one of their rooms this week, and another family brought my mom a small Christmas tree for her room). The downtown San Carlos location allows residents who are able can walk to the wonderful offerings on Laurel Street. We walk to restaurants, the farmers market and seasonal street fairs; it feels like a breath of normalcy amongst all the changes that have been forced on her over the last few years. The Elms has a good variety of programing for the various abilities and interests of their residents. Today my mom and I caught an acoustic guitar holiday music show in the lounge. It was such a gift to enjoy that with her. The holiday parties are quite fun and everyone participates. The administration reaches out at regular intervals to make sure everyone is doing ok. The housekeeping and medical staff have been very responsive and easy to work with. I imagine managing the expectations and needs of this age group is a challenge but I think they do a great job with a tremendous amount of compassion and patience. I believe most of the staff has been with the Elms for some time and everyone seems to know whats going on and has a great deal of competence. Ultimately the biggest winner in the arrangement has been my mom. Her neurologist said her test results have improved over the last year which she attributed to her environment and having socialization, quality food and stimulation (and professional medication management). Moving a loved one out of their home is a very hard choice, but I am grateful for the Elms staff and their sensitivity, kindness and caring they show towards the residents and their families.

I appreciate Asian Network for giving my mom an excellent home care service and hospice service…read more Health care staff and provider had taken care my mom in her most difficult struggles in her life. Staff are gentle,understanding giving the best care that she have. I could not find words to express but in my heart everyone of you give me the most comforting touch in the time of fear to lose my mom. I would recommend to all friends and families. Thank you Dr Kwan, Pam, Lisa,Qiki and Su Co and Mt Kwong.

I would like to take this opportunity to show gratitude to Asian Network Hospice program. My mother…read morewas given tremendously meticulous care and support. Dr. Kwong and all the nurses involved were very supportive, patient and helpful in ensuring that my mother gets the best care and support. My mother didn't go through too much pain and she passed away peacefully. I appreciate the wonderful job that Asian Network Hospice has done in the process of my mom's last stage of life.