Andy T.

After seeing Korean fried chicken in a kdrama, I instantly got a craving. I went onto the Bb.q chicken website, confirmed a location, and placed a takeout order. It was a convenient way to order since I was able to use Apple Pay. When it came parking, this is located in a plaza with other businesses. I did not have trouble parking at around 7 pm. The pick up process was pretty straightforward. The orders, utensils, and radish were all packed when I got there. For the flavors, I got the secret sauce and cheesling. Both were solid options that were enjoyed!

Steffany W.

Really disappointed by the service and chicken at this location of bbq chicken. This places gets a 2.3/5 stars from me for multiple reasons. I've been to this location before but my recent purchase at this establishment left me disappointed and wanting to go to a different location. We ordered a large order of chicken and sides via mobile order since I was treating friends for helping me out. When we arrived at the pick up time, the store was packed and had a ton of customers waiting, around 4-5 other orders including us. It was also hot inside as I think the air conditioning was broken or there was way too many people packed into the small establishment. We arrived early and luckily had an early enough pick-up time that we waited around 10 mins for the lady at the counter to bring the food out, ~5 mins after the expected pick up time. A lot of customers were angry that day though as I noticed their pick up time said ready but their food wasn't out. There was also no one at the counter for a long amount of time as I think they were low on staff back of house. When we drove back to our location to eat (5 mins drive), we were disappointed that we were missing one of our sides of cheesing fries ($8). We were on a deadline so it would've been a waste of time to drive back and they were way too busy to call to complain so I lost out on both the food and money which I was a little upset about. The soy garlic chicken was solid and good. A nice balance of sweet and tangy. The hot and spicy wings were alright. The flavor wasn't bad but it didn't suit my tastes. These two were both a little soggy which was alright as we did take out and had a short drive but I was a little surprised as it hadn't ever happened to me before at the Temple City location and the drive was about the same. The golden chicken was personally the worst one. Although it looked crispy, the chicken skin was soggy. I wasn't a big fan of boneless chicken already but it made it taste especially bad. This was the second most disappointing part as we ordered two portions as my friend mentioned he really liked the original chicken. The rose ttebokki was one of the most surprising parts as it tasted savory and creamy. I liked the multi-layered taste of it. I do wish the establishment provided utensils as it was difficult to ask since they were so packed. Overall, the food was just alright and I personally would just stick to my own local spot near me. Not sure if it was just this day that the poor staff were overworked but it definitely affected my and many other's experience. Will not be coming back to this location any time soon. :(

Miyo L.

I ordered a "Whole Chicken" from this location, but when I got home, the box contained nothing but dark meat (legs and thighs). When I called to resolve the issue, the staff admitted they were completely out of white meat in the kitchen. Despite knowing they didn't have the product, they still charged me for a whole chicken and refused to offer a refund or even a partial credit for the missing parts. If you run out of a product, you tell the customer before taking their money--you don't just give them a cheaper substitute and refuse a refund. Extremely dishonest business practice. Avoid this place if you expect to actually get what you pay for.

Jessica M.

Chicken wings are good, crispy sauces are a bit funky but still good lol ( sometimes I just like an original buffalo hot ) but wait time is a little too long. My bf went in placed an order at 6:18pm we didn't get our order til 6:55pm-7pm. That's that I went next door to pieology to grab a pizza same time as he went here. I was out the door by 6:30pm... so by the time we got our wings pizza was already cold.. He had to ask twice if they were almost done, Then the girl who was working there said 5 more mins after the 2nd ask, when in reality it took another 15 mins! Not cool. So that was a bit irritating. If you don't wanna wait 45-55 mins for your order I suggest just going to Wingstop or BWW. Or maybe try ordering ahead of time from home.

Brandon Y.

7.5/10 Got the 8 piece wings soy garlic and fries. Wings were HUGE and delicious. Nice thin crispy batter with the sweet savory soy garlic sauce. Fries were decent but the portion size was huge. ONLY negatives is the price and the fact that you can't order 2 different sauces on one order wings. You have to order a completely separate order of wings to try a different sauce.

Jesyka W.

Cons: you have to be patient. Pros: Crispy Flavorful Juicy If you want the crispiest, juiciest, most flavorful chicken you've ever had- try this. The boneless is also crispy and is not dry AND is all chicken which is a big deal to me. If you're on the fence, don't be. Try it.

Eileen M.

Wow! I kept seeing this restaurant pop up in my area, but the one closest to my office closed down. I finally got to experience their Korean fried chicken wings and I was impressed. I was doing a bit of shopping so I ordered for pickup ahead of time, looks/sounds like they make to order so I didn't have to wait very long when I arrived. I got the honey garlic wings and I was blown away with 1) the size of the wings (these are some big chickens) and 2) the flavor! It was like of burst of gooey garlic with chicken. It's got the small 8 piece wings. I think I ate 3 and I'm already full. There aren't any combos, so I did have to order my rice on the side, but it does come with pickled radishes so I'm happy. It is on the pricier side.. but the portions are so big it seems worth it to me.

Steph M.

The food was made fresh and tasted amazing! We will definitely go back again! Thank you for the great service and delicious chicken!

Cheeseling fries were delicious! That's something we would crave for. We also got the regular chicken and hot spicy. The regular chicken has a kick to it so if you're like me with zero tolerance then be prepared. My daughter has a high spice tolerance and even she said the hot spicy was the spiciest she's had but she loved them. She also said that the ttaeboki was tasty although I didn't bother attempting that. One star for cold and dry rice

Tet S.

I tried coming out here again to see if they have any their swrvice.... well, I obly ordered qty 2 of their small 8pc chicken. The guy said it will take 15-20min. I said that's fine. Frustratingly enough, it took them 35 min to prepare for it. I would understand if they are busy... but I am the only one here and there is no online order. So my order is THE only order. Why it took them 35min is something I can't understand. I even gave 12% tip for a pickup order where no service is rendered and tip is not necessary. I did it to give incentive to the workers. But still same slow service. So for my second trip i have no choice but to give them 2 star.

Cecilia C.

Looking for the ultimate fried chicken spot? Look no further--bb.q Chicken is the place to satisfy your cravings. With bold and diverse flavors, there's something for everyone. For a punch of flavor, I recommend the Honey Garlic, Galbi/Spicy Galbi, Hot Mala, or Gangnam. Craving that classic crunch? Go for the Garlic Crunch. Honestly, you can't go wrong--every flavor we've tried has been absolutely delicious. My personal favorite? Cheesling. It's boneless fried chicken coated in cheese powder made from mascarpone and cheddar, and it's everything you didn't know you needed... It's not overpowering, just the right mix of sweet, savory, and downright fun! And if you're into fries, the Cheesling Fries are just as amazing (though my 3-year-old is happy sticking with the plain ones). They offer complementary pickled radish with every order. It's crisp, refreshing, and the perfect palate cleanser that keeps you coming back for more. Since discovering bb.q Chicken, I've honestly lost interest in other fried chicken places--sorry, not sorry! Their box proudly claims they have a development team of flavor experts, and after tasting their creations, I 100% believe it. Pro tip: Call ahead to place your order. It'll save you about 20 to 25 minutes of waiting time. Take my advice: come try all the flavors, and you'll be thanking me later!

Michael Y.

Of the many fried chicken places in the Greater LA area, I heard some very good things about bb.q Chicken and their Korean take on fried chicken. And wanting to give them a try for myself, I decided to try them out on a Friday evening for take-out. Looking at their menu of options, bb.q Chicken had a variety of items ranging from wings to your typical pieces of chicken. And craving a little more, I decided on an order of the Garlic Crunch Half Chicken and an order steamed rice which was about $20.15 at the time of this review. Taking a look at the box of food, I was surprised that the bag included a small serving of pickled daikon. But even with this, it wasn't enough to help the portion size. For being advertised as a "half" chicken, I was expecting legs and thighs to be included with the meal. But to my dismay, there were only 2 legs, about 1 wing, and 5 very small pieces of white meat chicken. I could understand that the flavor could result in an upcharge for the meal. But because the quantity of chicken was very small, I left still feeling hungry. In other words, you could definitely get a larger quantity of chicken for $20. Even though this location is in the Walnut/Diamond Bar area and food tends to cost more, other stores will give more for less. Flavor-wise, the chicken was not terrible. But I would definitely choose another flavor for the next time. For one, the garlic flavor was only on the surface and did not interact with the chicken much at all. In actuality, the chicken had a sweetness to it that made it taste similar to that of a light orange chicken. Because of this, it subverted what was supposed to be a savory garlic flavor. Looking at the meat itself, most of the white meat was dry and did not retain much moisture. Fortunately, the dark meat of the chicken was better and had some moisture to it. But in saying that, it wasn't the juiciest of chicken. Wrapping up the flavor profile, the chicken wasn't terrible and had some good parts to it. But because the flavor was more sweet than garlicy, it was a let down. bb.q Chicken definitely could be a decent spot for the right people. But for me personally, I would order something else if I were to try them again. The price to portion is very steep for what you're being offered, the taste of the chicken was only decent and it did not stand out all too much. This spot is convenient in that it is located next to many other eateries. But in all, I argue bb.q Chicken deserves a borderline 3 star rating.

Charlotte P.

Okay, confession: I used to not be into Korean fried chicken, it always felt too heavy and saucy for me. But somehow it's growing on me??? The soy garlic flavor hit differentttt and I'm low-key obsessed now. We also tried the rose tteokbokki, and it was sooo good and soo cheesy! Had a good amount of fish cakes too! Heads up: there isn't much seating, it's definitely more of a takeout spot. But if you're craving crispy, flavorful K-fried chicken, this place is worth it.