Had a flat and they got me in right away and took care of me. Great customer service! Thanks guys!read more

Small shop with a very talented mechanic. We had a tire punctured by a screw, and "Jeff" fixed it…read moreas we waited. As a former amateur auto mechanic I was impressed with his skill and workmanship. Reasonable price too. I would highly recommend for things like this.

Since I moved to the Outer Banks from Southern California at the end of 2015, I've used Billy's for…read moreall of my auto repair needs. Whether it's a check engine light, brake problems or just an annual inspection. WAY honest, reasonably priced, and generally, just good guys. You get personalized service and if something isn't quite right, (which in my case has been rare, but stuff happens), they go the extra mile to make it right. They were recommended to me by regular customer and I'm just paying it forward. Thanks to Billy, Kenny and the rest of the crew for making me feel at home when I get there.

Have a scheduled inspection at 10:00, I arrive, go into the office and let them know I'm here…read more Over the next 15 minutes all the workers just peak around the corner and stare at my truck. Not a single person actually does what they're supposed to do. I parked exactly where they told me to. Never going here again, this has happened before!

Luke's Auto Repair is the best car repair service in the OBX. Been a loyal returning customer for…read moreyears. BTW - The website link on the Yelp listing is wrong. See the website at: http://lukesautorepair.com

From the owner: Lukes Auto Repair performs expert repair and maintenance on most kinds of cars and trucks. Luke is…read morean established certified auto mechanic in the Outer Banks, emphasizing quality workmanship with personalized customer service, and has built a loyal following of returning customers over the years.

Poor service, understanding of vehicles... seems to be dishonest or at best very poor working…read moreknowledge of cars/trucks/vans. Please, save your money and go off the island. They're just trying to make a buck here and I get it, it's tough to stay afloat these days, but other lines of work should be considered.

wow this place is awesome. Great staff, helpful mechanics and very reasonable pricing.read more

I have great respect for ocean auto. They reached out to me, apologized for a miscommunication in…read moretheir shop and have offered to pick my truck up and fix it. Who does that anymore. Thank you for being honest.

Misdiagnosed car issue ! Over charged and never looked at the problem . They try to get me to…read morereplace the engine when it was only a timing belt ! I would believe that to be a basic mechanic diagnosis . Check the timing belt first ! lol ! $10000 versus $3000 ! What a scam!

On May 19th 2026 our 2022 Yukon Denali lost power as we got onto Highway 12 heading to Ocracoke NC…read more We needed a tow and AAA hooked us up with Seto Towing. Our wait time was reasonable. When the tow truck arrived we felt relieved. The tow truck driver Eric was wonderful. He was pleasant, knowledgeable and insightful to what our needs were. We were on a short getaway and now had to get our car towed back to Virginia Beach, plus get some guidance on getting a rent a car in Nags Head to complete our vacation plans. Eric was really instrumental in getting us a vehicle before he headed to Virginia Beach with our vehicle. Seto Towing and Eric were the BEST!

State Farm connected me with them at 12:40 PM, is it currently 4:15 PM and there is still no sign…read moreof any driver arriving to come tow my car. They also will not respond to State Farm when the State Farm agent calls their drivers to find out why my car still isn't being towed. After almost 4 hours of waiting for a car, there is still no sign of any driver arriving any time soon.

Don't use @Fast coastal Lube you get there an hour before they close and they said they can't help…read moreyou because there's eight cars ahead of you and there's only two waiting and one up on the rack I even called earlier and they said as long as I was there before 4:30 and when I get here, she said if you talk to a man, don't listen to what they say And I'm a regular I come monthly

We are from out of town and drove to the OBX for the weekend. While we were driving our skid plate…read morecame loose so we pulled in to fix it. They offered speedy service and were very friendly. Highly recommended this place!

Work was done within the time I had asked for (I travel and it was done before I got back). Looks…read moregreat - practically new. Thanks!

Brought my car in as I needed new rear calipers, rotors and pads. Two weeks later my brakes failed…read moreon the highway with my entire family in the car. Turns out the mechanic (after having made me wait an hour so he could take his lunch break) installed the brake line incorrectly so that it rubbed against the tire and eventually wore away completely. When I called to inform them, they took zero responsibility, and informed me that "There's only one way to install a brake line". The mechanics I talked to in Virginia (where my brakes failed) both told me that the guy that worked on my car shouldn't be working an any cars, period. So if you value your life, or your family's life, I'd recommend going elsewhere. There are several other more professional, and more competent, places in the area.

Day 2 of our family vacation in OBX, and our battery in our VW minivan died in Kill Devil Hills…read morewhile in the Five Guys parking lot! Panic sank-in like a weight on fishing line dropping off Avon Pier. Turned out we needed more than a new battery: the alternator and serpentine belt both needed to be replaced and every place we called was booked for the next two weeks! That's when Chantal at Kitty Hawk Truck and Auto worked her magic. So grateful to John, Chantal and Steve. Thank you so much for making our car repair dreams come true! Next year, the plan is to have John turn our minivan in a Maserati.

Fantastic Service, Impeccable Experience!…read more I've taken my vehicles to many different mechanics on the Outer Banks throughout my life and none of them compare to the level of professionalism, experience, and customer service as Kitty Hawk Commercial Truck & Auto. I was able to communicate with the customer service rep over Facebook messenger and they answered all my questions promptly and satisfactory to my needs. I was able to get an appointment very soon within my availability. The first time I need them to do a full diagnostic of my vehicle. As well as fixing a few present issues. They provided me with a detailed description of everything I needed to get done and in order of priority. They provided cost for parts and labor. The customer service rep went over all of it with me, allowing me to gain trust in thier knowledge and experience. Because I was a happy customer the first time. I decided to come back. The second time I again spoke with the rep via Facebook messenger and they got me an appointment. I am unable to drop my car of during business hours which is OK because they have an overnight dropbox. I highlighted what I needed done, from the previous list they provided, and they took care of exactly what I asked for. The best part about it is that it was all at a reasonable price. Even though I leave my vehicle for them to ha e it all day so they dont have to rush or worry, in case they unexpectedly get slammed, they always get the job done in a faster time then I expected. If you're looking for real experiences in trucks and autos. If you want to get your vehicle fixed right, at a reasonable price and in a timely manner then you definitely need take your vehicle here. They will take care of you. I am one extremely satisfied customer for life.