Bright N Fresh was seriously the best investment during our move-out process!…read more I am one to always do things myself to save money, but this time around, I wanted to try out a cleaning service out of convenience. We lived in our apartment for over 5 years, so I did not have the time or energy to deep clean it while also juggling a full-time job, packing, and moving out. From start to finish, the team was very communicative, flexible, and friendly. They are very quick to respond and to send updates. They also have coupons occasionally! Overall, I feel like their customer service was top notch. For the actually cleaning, it was more than I could have imagined! Our apartment wasn't in horrible shape, but Susana was able to get rid of stains and gunk that I've tried to get rid of all 5 years! She got into corners and spaces I would not have been able to do on my own. AND, she was a one-woman team! Our property manager was shocked and said that he had never seen an apartment so clean at the move-out inspection. Lastly, I would like to share that we got our ENTIRE deposit back! No need for a separate cleaning fee. I could not recommend Bright N Fresh OC more. They have really changed my perspective on hiring a cleaning service rather than doing it yourself. If you have the means, it is definitely worth the price!!

I hired Fresh & Bright Cleaning for what I clearly requested as a deep cleaning, with my main…read morepriorities being the kitchen and two bathrooms. Two cleaners were at my home for about two hours, and unfortunately I was very disappointed with the results. After they left, there was still visible buildup, dirt, and areas that had clearly been missed. I took photos immediately after the cleaning because I couldn't believe how much still needed to be done. When I reached out to express my concerns, I wasn't looking for an argument--I simply wanted the quality of work I paid for to be acknowledged. Instead, I was told I never requested a deep cleaning. I went back and provided screenshots showing that I did request a deep cleaning from the beginning. Rather than taking responsibility or offering a reasonable resolution, I was told that the two cleaners sent were their "best cleaners" and that there just wasn't enough time. My issue isn't with the cleaners personally--it's that if a deep cleaning couldn't be completed in the time scheduled, that should have been communicated upfront instead of leaving the job incomplete. I would have appreciated accountability and a solution rather than excuses. Based on my experience, DO NOT USE THIS COMPANY. I have cleaned my bathrooms claiming false information. That I haven't . Took them 2 hours to do 2 showers. I should have stayed and watched what was being done with the time. Respinse to company to their reply: Thank you for your response, but I do need to correct a few inaccurate statements. I never said my home had gone five years without being cleaned. I said it had not been professionally cleaned in that time, which is very different. My bathrooms and kitchen have been cleaned regularly by me. Suggesting my home went five years without being cleaned is simply not true. I also specifically requested a deep cleaning of my kitchen and two bathrooms before booking the appointment. If two cleaners could not complete that work in the scheduled time, that should have been communicated before or during the appointment--not after the service was finished and paid for. My disappointment is not that my home wasn't made perfect in two hours. It's that there were still obvious areas with visible buildup and grime left behind, as shown in the photos I uploaded immediately after the service. Those photos were taken after the cleaners left and accurately reflect the quality of the work I received. Rather than acknowledging the areas that were missed or offering a reasonable resolution, your response places the blame on my home while including statements that are not accurate. I believe future customers deserve to know both my experience and the company's response so they can make an informed decision. This response addresses the specific claim about "five years," reinforces that you requested a deep cleaning, and stays professional while highlighting the lack of accountability.

The move out cleaning I hired was superb but some marks left in the fridge. I myself had to get a…read moredisinfectant wipes to clean it. Other than that, the service was timely and was completed in about 2 hours with great value and same day scheduling.

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

Hands down the best cleaning we've experienced/paid for. Bia and the team were so thorough and…read moredetailed in our move out deep clean today. The house was even cleaner from when we first moved in! Major plus is that they are so kind and sweet. I will be referring Bia and her team to all of our friends and family!

I really loved Bia her Husband, Rafael, in the beginning. Super sweet couple and made my home feel…read moreclean - you could smell it! However, things went downhill about a year and a half ago. They kept changing who they'd bring as their partner (sometimes bia would come with someone, sometimes Rafael would come with someone else). It wasn't consistent and this led to more mistakes being made as each new person was not yet trained. I found them to be rough when cleaning. I often heard/felt the vacuum upstairs ramming into the baseboards, etc. Several things were broken (a porcelain figurine, an electronic bathroom trashcan) and a knick was put in our lvp after stools were moved carelessly, causing a corner to catch the lvp. We wrote this off though as accidents. Things happen after all. But we had wished they had brought these accidents to our attention rather than us finding them on our own. I once came back into my office after they cleaned to find my computer monitor not working (after it had been working just an hour before) and they came out to look and we agreed to split the cost of a new one since neither of us knew what happened. I super appreciated that. The last cleaning we had with them, I came home and immediately noticed that some of the black varnish on my kitchen faucet was peeled off. I texted to ask what had happened, and I got a long text back from Rafael saying that he thinks I knew it was peeling and that I did it and was trying to blame them. (Certainly not - and I wasn't even asking them to pay for a replacement - just asking what happened). He went on to say that he didn't feel I trusted them anymore and they didn't trust me and they didn't want to work for me anymore. Look - I get it. Accidents happen and I don't expect my cleaning company to pay for mistakes (I never asked them to pay for any damages. They OFFERED to pay for half of the computer monitor since they had just seen me using it before they went in to clean my office.) But I do want them to be careful with my things, gentle, and to alert me when something happened. This just wasn't the case after several years of working with them. In the end, I think they were right, it was time to move on.

Mariola and her husband, Mike, has been cleaning my condo since 2024 and they broke my trust today…read more I was working remotely today while Mike cleaned my place and I noticed that the toilet bowl didn't look clean. I asked him if he had already cleaned it and he said yes but that he couldn't get the hard grime off the toilet bowl. He said he didn't have the chemicals for that and that I need to scrub it daily to get it off. Fine. After he left, I went to the guest bathroom and looked at that toilet and it also didn't look cleaned or scrubbed and looked like it was just wiped down (like I said, they have been cleaning my place for a while now so I know what to expect). And when I looked at the tub in that bathroom, I noticed little a few specks of hair in the bathroom tub and the whole tub was dry (there should be signs of water if he had cleaned it!). So I ran my finger against parts of the tub and dust came off! He literally didn't even bother cleaning that tub! I texted them and he said that if I want a deep cleaning then that would be extra. Umm I didn't need deep cleaning, I just needed them to clean my house like they are supposed to! What made it worse is that they didn't even apologize and instead tried to gaslight and blame me for not calling them every three weeks. Well, they do regularly clean my place (3-4 weeks) and it was just this month that I had to reschedule for another two weeks out due to my job situation. Getting a house cleaning done is a luxury in this economy and it's really disappointing that people are not genuine and reliable anymore and will instead try to cut corners if they can get away with it. Be wary.

Hired Mariola's last week, literally the day before for a move-out clean. They did an excellent…read morejob. They showed up right on time and were finished within 2 hours, exactly as quoted. Within the first 10 minutes I could smell the cleaning product, and they asked if I wanted to take a look when they were done and before they left. Really glad I hired them, and all done through Yelp.

Christian did a great job. I hired this company for a move out clean last minute after another…read morecompany cancelled my appointment the day before. Jaycee had good reviews and was able to fit me in for the next day. They have two options a flat rate or hourly, I went with the flat rate of $450 for a 3 bedroom 2 bathroom house. They charged an additional $100 for the windows. I thought that was reasonable. He got there at 8am didn't finish until 3:45. He did a great job deep cleaning the restrooms. He even helped me throw away some of the final items I was getting rid of. At the end I was able to review the work and have him touch up anything I noticed missing which was only a small area of baseboards. He really did a great job I have no complaints. I would recommend this company to others and I was so grateful to find them after my nightmare last minute cancellation with the last company. Beware of booking with the smaller companies on yelp that do not have many reviews, I'd definitely go with Jaycee Cleaning again in the future.

We ordered a deep clean for our 2 bed, 2 bath. Scheduling was very easy and the man on the phone…read moreanswered all of our questions. Christian arrived on time and did a quick walk through and got to work. He as incredibly thorough and thoughtful about our personal items. He was quick and efficient. When it was all done we marveled at how nice our place looked. For the services we received it was a great value and We will definitely be using this cleaning service again in the future. We highly recommend Jaycee Cleaning and Christian!

Silvia and her crew did a fantastic job on the deep cleaning of our house!!…read moreFrom the bathrooms, kitchen, dusting the many small items and the shutters!100% satisfied with her great work! I will definitely be booking for monthly cleanings in the future! Thank you!

Move In Clean- house was already semi cleaned by owner but I need some extra attention to detail…read more I recently hired this cleaning service company, and I'm extremely disappointed with the results. My photos speak quite clearly and loudly about the poor quality of their work. In one photo, the bottom left corner of my kitchen countertop was left with a spiderweb and dead little spiders, showing their lack of thoroughness. Another photo shows the sliding door section between my living room and patio, which I had specifically requested to be washed thoroughly, but it was clearly neglected. I was not trying to pay less per hour; I was willing to pay for a quality service. However, instead of addressing the issues and fixing the situation, they blamed their poor performance on a lack of English proficiency. This is unacceptable and unprofessional. I do not recommend this business to anyone who is actually trying to get their house cleaned. It was a complete waste of money. Save yourself the frustration and find a more reliable cleaning service. I paid for 2.5hrs

They did an amazing job for a very reasonable price. I was able to have a stress free interaction…read moresetting up and completing services, and they followed my instructions and requests thoroughly! My apartment looked better than when I moved in, I highly recommend!!

We had our home cleaned for the first time, and it was a wonderful experience. Scheduling the…read moreappointment was easy, communication was clear, and everything was handled smoothly and professionally from start to finish. Jazmin and Alejandro thoroughly cleaned our two-story home with 5 bedrooms and 4 bathrooms, paying close attention to detail in every room, including the bathrooms, floors, surfaces, and other high-traffic areas. The team was friendly, respectful, and worked diligently throughout the entire cleaning. They were very accommodating and gladly spent extra time on the areas we felt needed more attention, making sure the final result met our expectations. Our home looked and felt noticeably cleaner, fresher, and more organized when they were finished, and we truly appreciated their positive attitude, professionalism, commitment to our satisfaction, and for a very reasonable price. We would wholeheartedly recommend them to anyone looking for a reliable, thorough, and professional cleaning service, and we would not hesitate to use them again ourselves.

I'm so grateful to have found Maria and Diego! Not only do they do a fantastic job but they are…read morepunctual, trustworthy, and so kind. It's been 8 months of their cleaning service and I couldn't be happier with them!

Diego & Mary are amazing! They have incredible attention to detail, not only cleaning every inch of…read morethe house extremely thoroughly but adding finishing touches everywhere to make our place look brand new. They are excellent communicators, are always fast and punctual, and are just incredibly nice people - we look forward to every time they come by. Even our cat loves them!

First off I love that they use non-toxic cleaning agents doing their job. They did a great job…read morecleaning for a house that hadn't been cleaned in awhile. Very nice cleaners too. Very polite, friendly and communicative! The place looked 100% better after they were done. I'll definitely be using them again!

Before we discovered Evergreen Cleaning, we felt overwhelmed owning a big house with lots of family…read more and getting it cleaned for our different relatives. But thank goodness we now have Evergreen Cleaning with wonderful, Cindy and the outstanding expert cleaning people she sends to our old family Balboa Island beach house:after our call of " help, we need your expert miracle workers " Now we have peace of mind, having Evergreen and Cindy, in our lives to rescue us.

They came to my house about 25 minutes late but they made up by doing a great job. I requested a…read moredeep cleaning. I asked for the stove to be cleaned which is extra. They got all the burn marks off from the glass stove top and the inside is sparkling clean. I had some gunk on my sink faucet and they were able to remove that. They finished the job very fast and my house smells very fresh. I would definitely recommend their service. I want to do this deep cleaning once or twice a year.

Have been using Elena for years!. Her team is so efficient and fast! And extremely fair in pricing…read more She has trusting staff which is always important as well. Cannot recommend enough!