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    Beach Pump & Well Service

    5.0 (5 reviews)
    Open 8:00 am - 4:30 pm

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    Joseph H Huemann & Sons

    Joseph H Huemann & Sons

    3.6
    (20 reviews)

    Super helpful and knowledgeable field technician. Fixed my pump problem with the cost of a service…read morecall. Would definitely recommend and use them in the future.

    I would absolutely NOT recommend this company based on my experience…read more During the work they performed in my home, my floor was damaged. Instead of taking responsibility and trying to resolve the situation professionally, they are now claiming that the damage was already there before they started the job. It was NOT. They also left the basement access in a condition where I cannot even open it. The pull cord that is supposed to be used to open the access was pushed inside, leaving me unable to reach it and open the access normally. This is another issue that did not exist before their work and was simply left for me to deal with afterward. What makes this even more frustrating is the way I have been treated since bringing these issues to their attention. When I called to discuss the damage, instead of offering a solution, I was told, "Let me talk to the owners. I'm not sure if he's going to get back to you or not," and then the phone call was ended. That is an unacceptable way to treat a paying customer who is simply asking a company to address damage and problems that occurred during their work. There were also issues with the final price. The amount I was charged was higher than what I had originally been told, and I was not informed or asked for approval before the additional charges were added. I only learned about the higher total after the work was completed. I paid this company expecting professional service, clear communication, and respect for my home. Instead, I was left with a damaged floor, basement access that I cannot properly open, unexpected additional charges, and a company that so far has responded by denying responsibility rather than trying to make things right. Accidents can happen during a job. What matters is how a company handles them afterward. In my experience, the customer service and lack of accountability have been extremely disappointing. I am giving them the opportunity to correct the damage and resolve these issues appropriately. If they choose not to, I will update this review accordingly. Based on my experience, I cannot recommend this company.

    Windy City Rooter

    Windy City Rooter

    3.4
    (78 reviews)

    The work was done well I called on Sunday . They came…read moreTuesday to check Work completed on Wednesday The value wasn't as upfront and good as the water heater We had to go out and get our toilet or they would have charged an extra 209 dollars We were so tired we didn't realise all the fine print on the bill. We paid with a debit card we would have happily written a check because when we checked our bank statement there was an extra 3 percent charge on the bill . Say to the customer you know there a fee so the person can write a paper check even though it's a debit card in real time. That was an extra 2o dollars . The boys fixing the water heater were nice. This one told me my cat was old and made me feel bad He's only 12. They come out and do the work and I would call them again but I hope nothing breaks

    The worst experience I had so far with home improvements. My basement is in worst condition than…read morebefore. I had two people come out from this company to provide a resolution for water seepage and they still didn't get it right. I worked with Max and he was a pleasure to work with, until his resolution for waterproofing didn't work. He wasn't willing to accept he assessed the situation wrong and wouldn't make it right either. When I called him to talk about my basement still having the same issue within days after his team worked on it, came back and still no luck. He started lying and cussing at me. He claimed he told me I needed additional work before his resolution, which was a flat out lie! When I told him I would no longer talk with him if he was going to act that way he started texting me paragraphs to supplement his lies and tried to personally attack me. The overall work was not neat, they made a lot of dings on my walls and around areas they tapped off, they even ruined an area by my window where they were transferring water in, which I told him about but they never bothered to fix. These people are unprofessional and I do not recommend their work.

    Beach Pump & Well Service - welldrilling - Updated August 2026

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