Came for a tennis racket, and got exactly what I needed! I wanted something sturdy, but still good…read morefor a beginner! Then I saw a few of my favorite tennis players partnered with some of the brands, and had to opt for the HEAD racket that featured my girl Coco Gauff!!! It's even in my favorite color, purple! I am one happy camper! The price was also great, so I'm satisfied with the value I received! The store has a LOT going on, and it can be confusing, but luckily the worker was friendly and helpful with locating which section had the tennis items! It also felt very clean, despite there being so much inventory out on the floor! It truly has everything an athlete should need! I also found out there are weekly deals there, and there's a way to get them digitally! I might have to check it out!

I have young kids and I get their gear here. Sometimes better prices than online. And it's good to…read morebe able to try on the shoes and pants instantly. The store is organized and has lots of brands. Prices are fair. Best part is the clearance section. Service is good. Check out lines are pretty quick too. Only odd thing is parking. The parking lot isn't well painted and the cars drive by pretty fast because it seemed to be used as a short cut to drive through.

Shoutout to Ruben! He helped me curate the perfect shoe rotation tailored exactly to my running…read moregoals while keeping my feet completely protected. His expert advice led me to the New Balance FuelCell Rebel v5, Fresh Foam X 1080 v15, FuelCell SuperComp Elite v5, and recently Asics Superblast 3. This combination has given me the ultimate mix of speed, cushion, and race-day performance. If you want a personalized and knowledgeable setup ask for Ruben.

Update: After I left this review (that I also left on Google), Road Runner Sports asked me to email…read morethem. I did, and I was later told that the Torrance manager and team had "touched base" with me, which is inaccurate. The only interaction I had with the store after my purchase was when I returned the same day to try to return the shoes. No one from the store ever contacted me afterward to follow up or try to resolve the issue. Unfortunately, no resolution was offered. Still the worse experience I've ever had. AWFUL AWFUL AWFUL. ---- Road Runner Sports started as a promising experience but turned into one of the most frustrating customer service situations I've had. I came in to buy running shoes, and the initial process seemed great. The associate scanned my feet (which was actually pretty cool), had me try insoles, and brought out three shoe options that fit my profile. However, communication was difficult, he was mostly mumbling, and I had to repeatedly ask him to clarify what he was saying. When I decided on a pair of ASICS, he immediately tried to upsell the insoles (around $120), even though I had only tried the shoes with those insoles, not with the original ones. That felt a bit misleading. At checkout, he also pushed the VIP membership, saying it would give me 90 days to try the shoes and return them if needed, making it sound like that flexibility depended on being a member. We declined. When I got home and tried to run in the shoes, I couldn't even last 90 seconds, they just didn't work for me. We called the store (using the number listed online) and were told that as long as the shoes looked brand new, we could return them. That gave us confidence to go back. Unfortunately, the in-store experience during the return was completely different. The associate told us: * The shoes did not qualify as "brand new" * We could not get a refund to the original payment method unless we were members * The only option was a gift card Then, again, we were offered the membership as a solution. The inconsistency between what we were told on the phone and what happened in-store, combined with the repeated upselling, made this a very frustrating experience. What started as a helpful, professional fitting ended with unclear policies and poor communication.

The Nike Factory Store at the Pike used to be my favorite Nike store to go to because I felt like…read morethat store had better shoe selections. Luckily that has changed now. They have a good selection of shoes for every activity. And they are always affordable. Sometime the deal is just too good, I end up walking out with 2 pairs of shoes. Service: Always friendly. And after you're done browsing some shoes, you can go to Trader Joes to get some groceries, or grab a donut from Side Car. And yes I'm talking from experience. Lol. Parking: Huge parking lot. Always easy to find parking here. Will I be back? Yup! I actually went there today. So I'll see you in a couple months Nike Factory Store!

Like many Nike Factory stores, you've got to get a bit lucky for the products and sales they have…read moregoing on (sometimes there are great deals, sometimes just okay deals), but when you hit it right, you can save BIG. I needed a new pair of running shoes and managed to score a pair of $145 shoes for $69.50, plus two t-shirts for less than $10 each. The store was pretty organized and clean, and the person who helped us checkout was friendly and efficient working the register. Worth stopping by and keeping an eye out for sales!

After 25+ years of using the same Wilson tennis racket, I was finally convinced to hang up that old…read moreracket and try some new ones. I've come to this location before when it was Pete Martin to get my racket restrung and I remembered they had a good selection of rackets. So off to this location I go. When I walked in, I was greeted by Tony. I told him the type of racket I had and he suggested the Wilson Blade. And luckily for me, they had one I could demo. I did come back to demo another racket and this time was greeted by Gee. She suggested I demo the Yonex Percept 97 or the Babalot Pure Drive. I tried out the Yonex racket. In the end, I went with what I was used to. Had to go Wilson. Lol. There demo program is pretty cool. If I remember it correctly, It's $20 to demo a racket for 5 days. And in those 5 days you can come back and demo other rackets that they have. If you decide to purchase a racket at the end of the 5 days, they will deduct $20 from the price of the racket. Service: Everyone was really friendly. Love how this is a family run business. Parking: Never had an issue finding parking. I did pass the parking lot the first time I rolled here though. Lol. Will I be back? Of course! Definitely will come back if I need to get my racket restrung. I'm also looking to get a second Wilson Blade. So I'll see you soon Peninsula and Tennis Pickleball Pro Shop!

Both of my kids play tennis competitively. My husband and I both play tennis and pickleball as…read morewell. Peninsula tennis and Pickle pro shop is their most reliable place where we got what they need before tournament and for daily practice. It's the only one we trust for quality and price!

Needed an extra rod and reel along with some bait and John had the best customer service. He was…read moreable to recommend which ones would help me at the pier. This is definitely my go to fishing needs spot especially on a Sunday!

The best tackle shop in California John can help with picking the best things to catch big fishread more

Real helpful people. Need a Chargers jersey and they had exactly what I needed. Also, confirmed…read morethat exchanges were permitted if tags were in place.

I had a great time here, they have just about every team's merch, not just local. There are plenty…read moreof options and if you are a sports fan they will definitely have something for you. The service there was nice and I even bought a shirt that was the wrong size and exchanged it with no problems. This store is a must stop when at the del amo mall.

Today, a young man and I walked into your store together. He went left, and I went right. The staff…read moregreeted him immediately but not me. I initially thought perhaps I wasn't seen, but I assure you, I'm not easy to miss. When I realized what I was looking for was behind the register, I stood to the side waiting for assistance. Despite waiting patiently, not a single employee acknowledged me. I eventually decided I didn't want to spend my money somewhere I felt invisible. I left and went to Sports Treasures, where I was greeted right away and spent $160 there instead. I'm not sure if the lack of acknowledgment was because I'm a woman, but either way, the experience was disappointing and unacceptable. I strongly suggest retraining your team on customer service and inclusivity. Women enjoy sports too and we also have money to spend.

Great service by all of the staff. Store is clean and well organized. I recently visited to…read morepurchase World Series items and have gone back for holiday shopping. If you are looking for a great selection and friendly environment, this store is a must visit!

Summer and Mickey were amazing! The made the exchange…read moreprocess for 3 pairs of shoes smooth and easy. Summer is extremely sweet as well.

I wish I had better things to say. The few times we've been in this store the customer service has…read morereally been off. This is a beautifully designed store with a good selection of products but the staff doesn't seem all that interested in providing customers with a good experience. The first time we came in to buy shoes we had to actively search for someone to help us. While they were friendly and responsive to our requests to try on shoes the person seemed a bit distracted and not that knowledgeable about the products. The second time we were there, we had a problem with the shoes we bought on our first visit and were looking for a solution. The shoes were about four months old and the inside of the heel had collapsed. We wanted to just exchange them for a new pair since it had been such a short time since the original purchase. The person at the counter was dismissive. When I explained the problem with the product she did not acknowledge the defect even though it was quite easy to see. She explained that the in-store exchange/return policy was 60 days I asked if they might be able to help me online or at their customer service phone number and she said she didn't know but that I should leave and Google it. Not a great experience. I sat down inside the store and called customer service and connected with the nicest, most helpful customer service person ever who immediately did her best to understand the issue with the shoes and let me know she would do everything she could to help me. Since the product failed, we were well within the time limit to return the shoes for a full refund. The return window is much longer online or on the phone. She also made me aware that the original product we purchased was now on sale so she helped me return the defective product and then helped me purchase a replacement at the new sale price. It could not have been a more perfect experience. I would recommend trying products on in the store and then buying online or over the phone. The customer service in the store doesn't make shopping there worthwhile unless you don't want to wait for the shoes to be shipped to you. Love all the Nike styles just would like a better in-store experience.