My first time in this store after placing an online order for pickup. Store is located in Torrance…read moreon Hawthorne Blvd on South end of Del Amo Mall. This store is huge and had a lot of merchandise for different sports. There were 2 floors and we were assisted by a friendly associate who pulled our online order. After trying it on, my husband thought he'd need another size and another associate went to grab it for us. It was a better fit, so we went in line to make the even exchange. Lines moved quickly and associates were helpful.

I had a couple of hiccups with this location…read more We placed an order online to be picked up at this store. Everything went well, until all of a sudden the order got canceled. We assumed the item might've sold out, no longer in stock, or just bad inventory all around. We decided to go in the store to get what we needed. We asked the cashier what happened with our order and he had no idea. We asked if they had it in stock or if another location had it. They went to check and luckily there was one Betts Jersey left in my size. We also signed up to get $20 off purchases of $100 or more. We did all that at the store and when it came to checking out, it turns out the coupon wasn't available until after a few days or something. We ended paying full price, no problem. The manager explained to us, if we wanted, we could bring the jersey back and repurchase after we got the coupon to get that $20 back. I didn't get the coupon until a week later which was to expire in 2 days. I went back to the store with the coupon forgetting that the $20 was actually NOT a free $20 off anything. It was $20 off ANOTHER purchase for $100+. So basically, a trick to get you to buy more, which I didn't end up using. The coupon wasn't quite clear and tricky to be honest. Beware of those marketing schemes and ads you see online or in store! The only upside was that the staff were very understanding and helpful. We went back looking for another shirt but they didn't have it in stock and they were nice enough to call the El Segundo location to hold the item for us. We went to that location, picked up the item easily, and there were no issues. Just keep an eye on the sales and ads -- and know what you're really getting. Another suggestion for this store is to keep better inventory. There had a ton of the same stuff but limited in other areas.

BIG 5 seems like an antiquated sporting goods store from yesteryear, but it's outlasted it's peer…read morecompetitors like Sports Chalet, Copeland's, Sports Authority, and so many others. All that's left is Big 5 and Dick's. REI doesn't count, as they're too niche. This location has a lot of merchandise and it's inherent problem is the aesthetics of the layout of the store. It's way too crowded and cramped for shopping and could use an expansion and makeover where it feels well-lit and spacious. It's sort of the difference between Target and Wal-Mart. I think Big 5 could use new branding as a company. It's a good store with good prices. They do "over coupon" as Bed Bath and Beyond did. You can always anticipate a $5 off of $15 type value-pac FSI mailer coupon and almost won't shop without a coupon. It's a longterm flawed business strategy. Their prices are quite good in many ways. I went shopping for shoes and they had shoes on sale for $30-40 where I went next door to DSW and most of their comparable shoes were $50-55. You'd think DSW whose only business is selling shoes, would have a competitive edge, but it doesn't and didn't, at least for active/athletic shoes compared to Big 5. I'd say check Big 5 out first or last, but don't buy any shoes until you've visited a Big 5 like this one. Parking is fairly easy in this outdoor strip mall of sort, that has a Sizzler, Harbor Freight and other businesses.

Jonathan was super helpful and a great employee. They have adult roller blades too. Top tier…read more Thanks bro!

Today I had the pleasure of going to Dick's El Segundo to purchase some items for the LA marathon…read more I went to the cashier and was attempting to sound out the young man's name. I pronounced it all wrong and he politely corrected me and said it's pronounced Malachi. We laughed because he stated I wasn't the only one that mis pronounced his name. All in all he was amazing and has a bright future ahead of him! Thanks for the great customer service!

Customer service doesnt exist here. Jaslene was our cashier…read more The transaction experience was awful. My husband had a little sticker shock at the register for the 26 lb weight we were buying. He took a moment because he thought it was a little less online. When he asked "and that's the total with tax?". Normally you hear back a confirmation but instead she said no with tax it's $73.62. Mind you we were at the register to pay not for a price check. My husband was looking at his phone and she blurts out "you want it or not?". We told her yes but I had to explain to her he is just taking a moment to look up the price. Normally someone at the register gives the total price when purchasing not sub total. I walked away once my husband got the receipt and was already a good ways away from the register and she yells out "Good Bye!" In the most patronizing tone. It was the cherry on top for this review. We are all human and can do better but this right here is why online shopping and self check out is putting cashiers out of jobs. Maybe she should remember that the next time she wants to be unjustifiably rude and try to make people feel less than with "you want it or not?". So if you want your intentions to be buy something rudely questioned in front of other guests than this is the place and Jaslene is your go to.

I've worked with the Dumbell Man team a few times now, and I have found every experience to be…read moreexcellent. In steps as varied as helping us select equipment, designing our workout space, and figuring out how to maximize our budget dollars, the Dumbell Man team was outstanding. After the job was completed and we began to utilize our finished space, we came to realize that some of our assumptions were incorrect and some of our gear was unneeded (and the lack of other equipment that we'd neglected to order was sorely felt!) Though the oversights were our own, the Dumbell Man team consistently made themselves available again for after-work and helped us create the best workout space we could. The finished project is functional AND it looks great, exceeding all of my expectations. I would recommend the Dumbell Man to anyone looking to create a great workout space. Thank you!

We couldn't find decent weights anywhere during the coronavirus pandemic we but Ray helped us get…read morethe dumbbells we wanted. We bought 8s 10s 12s 15s 30s & 50s. Happy customers

This store receives high marks for all three metrics: service, selection, and value…read more Let's start with service. We came here right when it opened and was assisted immediately. I asked if they carried the 1080s in a size 7.5 in black. She asked if I wanted the regular width or wide version. I didn't know there were options, but having wider feet, I asked for the wide one. She left and returned with two pair of shoes in different widths. One regular and one extra wide. The extra wide one fit like a glove. She gave me time to try them on and walk around. She then came back to check up on me. The selection here is very good. I had scouted the 1080s in a specific color and size online and this store had them. In terms of value, I would also say I got a good deal on these shoes. Six months ago, on the website, these shoes were selling for $165. I got mine here for $100. Some final thoughts: The man at checkout was very nice. He did want us to provide an email for the receipt. Apparently if you lose your physical receipt, you can still return your shoes with the emailed receipt. I had no intention of returning the shoes so passed on providing the email, but this may be something for you to consider if you're not entirely sure those shoes you're buying are keepers. Also, please be aware that the shoes are organized on the walls by shoe models, not male or female.

They have a great staff, great customer service, and great products! I bought a pair of NB 860v14,…read moreextra wide, and they are great!! And I got a 3-pair set of socks!! I live in the Yorba Linda area and it was worth the drive to Torrance! By the way, Sheridan was very nice!! Thanks Sheridan!

Came for a tennis racket, and got exactly what I needed! I wanted something sturdy, but still good…read morefor a beginner! Then I saw a few of my favorite tennis players partnered with some of the brands, and had to opt for the HEAD racket that featured my girl Coco Gauff!!! It's even in my favorite color, purple! I am one happy camper! The price was also great, so I'm satisfied with the value I received! The store has a LOT going on, and it can be confusing, but luckily the worker was friendly and helpful with locating which section had the tennis items! It also felt very clean, despite there being so much inventory out on the floor! It truly has everything an athlete should need! I also found out there are weekly deals there, and there's a way to get them digitally! I might have to check it out!

I have young kids and I get their gear here. Sometimes better prices than online. And it's good to…read morebe able to try on the shoes and pants instantly. The store is organized and has lots of brands. Prices are fair. Best part is the clearance section. Service is good. Check out lines are pretty quick too. Only odd thing is parking. The parking lot isn't well painted and the cars drive by pretty fast because it seemed to be used as a short cut to drive through.

Real helpful people. Need a Chargers jersey and they had exactly what I needed. Also, confirmed…read morethat exchanges were permitted if tags were in place.

I had a great time here, they have just about every team's merch, not just local. There are plenty…read moreof options and if you are a sports fan they will definitely have something for you. The service there was nice and I even bought a shirt that was the wrong size and exchanged it with no problems. This store is a must stop when at the del amo mall.

I went as usual to the REI re supply version next door as I always do Used in good condition is…read morethe way i was taught than adding to the landfill as my mom put it I thought she was just being smart and saving money It was the 60's I went in to see if I could find a backpack that is a good fit I found one of each yet make yet a bit on the eni meine miney mo thing was not working out My experience happened when I believe his name was Roman Hat longer hair artsy kinda cat came He nailed the choice right away for me Roman went on to load the pack and dial it in for me with such detailed instruction as he knew every feature of the pack Roman truly is one that is knowledgeable (as all my experiences at the store or the used store) and enjoys his job and helping What I do not get and blows me away every-time I am in there is the abuse of the return policy "reason for return" used twice did not like it Then it is returned with used twice "scuffs, light soiled and pet hair" It was used Keep it What is wrong with people Thanks Roman I will be back Better not hide when you sea me I was a PITA

Great outdoor supply store with friendly and attentive staff that encourages adventure. I first…read morelearned about REI around 2011. REI offers a membership and also has some cool events. I've also shopped at the Co-Op for discounted items that are as good as new. I really like the unique colors that backpacks and other products have. Great quality. A lot of outdoor education. Good snacks and a chill vibe.