I love great customer service and that's exactly what I received today at Front Runners. I called before I went in to inquire about the foot scan and Michael was very kind and helpful. When I went into the store and started to look around, a gentleman came out & said someone would be right with me. A few seconds later, Tehani (Assistant Manager) approached me and asked how she could help me. Well she did just that and more!! We did the scan and I was so shocked when she told me my shoe size! I've been wrong all 40 yrs of my life! My right foot is a half size bigger She also had me walk and noticed that my feet leaned inward. Based on the results of the scan & her observation, she recommended Hokas and Brooks. I initially came into the store for the Hoka Gaviota but she suggested the Arahis for me. Unfortunately, they didn't have the size in the color that I wanted so I'll order them online. however, she did also help me with some shoe inserts for my current pair of tennis shoes and some Oofa slides to wear in the house. I'm so used to wear slippers but these slides feel so great on my achy heel and arches. Honestly, my feet already feel a lot better from just from walking with the new inserts. The Oofas were a little more in cost than I saw online but it was so worth the experience and the knowledge I received from Tehani. I would definitely shop with them again. The store is very easy to find when you're driving down Hawthorne and there's PLENTY of parking. All of the staff were welcoming! 5 stars read more

I have been looking for a new pair of running shoes for literal months. I pronate really bad and don't like a lot of forward tilt in my shoes so I've been struggling to find a good shoe that was comfortable and usable for walking, training, and light running. This was my first time at front runners and I'm so happy I decided to come in here! The staff were very helpful and knowledgeable and with their help I was finally able to find a shoe that works! I'm so happy with my purchase and recommend this store to anyone in Torrance looking for new running gear. read more

I needed insoles and my podiatrist recommended this store. I am so glad he did! Brian was exceptional demonstrating knowledge of products and understanding my needs. I bought two pairs and I am loving them! Will return for shoe purchase in future. read more

My poor feet were needing some extra TLC, so my podiatrist recommended visiting Frontrunners. I opened the doors and was warmly greeted by Shay. She walked me through every step of the process--first, your foot is analyzed to figure out the proper width, size, and arch support needed. Next, you do a quick strut around the store so they can see how your feet move. And then comes the fun part of trying on different styles of shoes for comfort and fit. Shay recommended some inserts that help provide some extra support for my non-existent arch. She also helped with picking out some in-house slippers. Shay is incredibly informative and knowledgeable about all things feet and the proper fit for shoes. I'm a fan of Frontrunners and highly recommend heading there if you have achy feet--they will thank you afterwards! read more

I had such a great experience with Brian today! I've been wanting to get new shoes because I'm trying to walk an hour a day and I've joined some step aerobics classes, but my old shoes were super flat and just not working anymore. My shins and knees were starting to talk to me, so I knew it was time. Brian was super helpful and patient. He got me on the surefoot machine and then brought out 6 pairs of shoes for me to try. Unparalleled service! I ended up buying 2 pairs and I'm so excited to take a walk and be on my feet all day at work now lol. read more

FrontRunners - Surefoot machine - Shoe Stores Near Me - Torrance, California

Today, I went into Front Runners. I had not planned on buying walking shoes but wanted to at least try on a pair to see what options I have. Brian was great assisting me with trying on shoes. He completed a foot assessment and brought out various pairs of shoes for me to try. He took his time with each pair making sure I felt comfortable in each pair. It has been years since I have been in a shoe store where I have actually been assisted in making the right decision. I have a heel spur so he brought me shoe inserts to make the shoes even more comfortable. What a difference I feel in my feet. I cannot wait to really break them in on my daily walks. A big thank you to Brian and to the Assistant manager Michael. read more

FrontRunners - My new ASICS! - Shoe Stores Near Me - Torrance, California

I was specifically looking for quality shoes that were good for my achy feet (I have a nagging pain and was advised to get Brooks or Asics). They had 2 brands that fit the bill and I was impressed with the friendly salesperson who catered to my needs and quickly found the shoes I requested. They have a solid variety of every type of sneaker for active people. I'll come back again. read more

Had a great experience at FrontRunners! Max was extremely attentive and showed incredible patience throughout the entire process to make sure I found the perfect running shoes. His customer service was truly outstanding--knowledgeable, kind, and never rushed. Highly recommend this location read more

My mom has a ton of foot issues, so I brought her to FrontRunners to see if they could help. We were blessed beyond belief to be helped by Shay. She patiently and gently led my mom to stand on the platform that confirmed that the extra-wide Hoka shoes that I'd purchased online for my mom were the right size. Shay then helped determine the right insoles for my mom and went out of her way to re-string her shoelaces for her. Shay was knowledgeable, caring and a pleasure to meet. I'm so grateful for her help. read more

Sunday, I had the pleasure of being helped by Max. My daughter and I went this location to get our feet measured and to buy some good walking shoes to train for the marathon. Max was super helpful and told us he was assisting others in the store and to please bare with him, which we did. He brought out 4 boxes of shoes for me to try...plus insoles for the shoes and even suggested socks to prevent blisters. I wanted to thank him for his professionalism and his honesty as well. They even price matched my shoe and I was able to save $10! In this day and age a few savings goes a long way. Please go visit Front Runners and ask for Max! read more

I went here on the recommendation of my podiatrist, but was disappointed that there was only one wide width new balance shoe in stock for me to try on in my size (7.5 Wide). They can order them, but different shoes can fit in different ways so it's important to be able to try them on. I felt like it was a wasted trip. They were also running around like chickens with their heads cut off trying to serve all of the customers, so it wasn't ideal. read more

Went in on a Sunday for the foot scan and to possibly buy a pair of shoes. Brian, taller Asian gentleman, was a great help and easy to consult with. The scan itself took only about 3 mins, and gave better results (I feel) than RoadRunners. Also in comparison, service and consultation was more in depth and knowledgeable than RoadRunners. I ended up getting a shoe I wasn't even interested in at first, so that's a nice surprise and a testament to Brian's suggestions. Brian offered insoles and other options but never felt pushy. Ryan, who I assume is the manager, was pleasant as well, thanks guys! read more

My podiatrist recommended this store. I have several foot issues esp after working as a registered nurse for over 40 years in a hospital. Shay was so resourceful, could see what my foot issues were and thoroughly explained my individual foot needs- good support, my gait, cushioning, stability, pain in feet to be relieved/, etc. She is very knowledgeable and I would recommend her to everyone. These are the most comfortable sneakers I ever bought! Thankyou Shay! read more

Wanted to nab a new pair of running shoes and figured I'd go to FrontRunners because according to online, they had the shoe I was looking for. Once there, we were greeting and offered to evaluate our feet. This was super helpful and the recommendations were spot on. The real star of the show was who helped us (Shay). I've never had fun while shopping for shoes and yet Shay made that happen! She literally said all the right things and was never pushy about anything. Although the inserts are a little pricey for what it is, the shoes are extremely competitive on prices. I highly recommend this store for your running needs and ask for Shay if she's there. By the way, she never asked me to write this review! She truly deserves it. read more

Today, my son and I visited the store, and unfortunately, our experience left us feeling disrespected and mistreated. We are African-American, and during our visit, we noticed that there were at least two other employees available who were actively helping other customers of Caucasian race. When it came down to just us and one other Caucasian customer in the store, the only assistance we received was from the one African-American employee, who was made to help both of us at the same time. This meant she had to run back and forth between the two customers, while the other staff stood around doing nothing. We observed that the Caucasian customer received much more attentive service--having shoes laced, fitted, and multiple options offered--while we were largely left to help ourselves. I still purchased my son a pair of shoes, but because I received no assistance in finding something for myself, I left without buying anything for me. This kind of service is unacceptable. Management needs to ensure all customers are treated equally and with the same level of care and respect, regardless of race. I hope this feedback is taken seriously, as every customer deserves to feel valued. read more

Even before stepping on the feet map, she was able to tell me what my issue just by the info I provided and the way I walked. It explained why I was getting blisters on the side of my feet so often. Very knowledgeable staff. Friendly and very helpful! read more

Brian was fantastic. He was clearly experienced and knowledgeable. He assisted with my daughter and spent a lot of time fitting and assessing her for the appropriate shoe for her running objectives. We were super impressed and will be back. read more

I've been shopping at The Front Runners store in Torrance for 8 years and I have always received 5 Star service. The sales associates Tehani and Mike go above and beyond in service. They are both friendly, professional, knowledgeable and truly show that they love their job. I specifically ask for one of them to help me each time I shop for my New Balance 990's. This shoe has healed my Plantar Fasciitis and lower back pain. I have referred several coworkers, customers, family, and friends to this location for their outstanding service snd excellent shoes. Thank you for providing the best employees. read more

I like this store quite a bit. Great selection and service. Ryan was helpful and pointed me to my first pair of Hokas. What's awesome is they honor the New Balance points I'd accrued over the years so I got $50 off! read more

My husband and I had an amazing experience shopping here for my specific shoe needs as I had some issues develop from running over the years. We recently came twice within a week and were helped by Michael both times, who was awesome! We took up so much time asking questions and trying different shoes. We never felt rushed and Michael is incredibly knowledgeable. I learned a lot from him and wish I'd been fitted for proper shoes ages ago! I am so thankful to have received valuable input from him. We'll definitely be back and I highly recommend coming here. read more

I walked in and spoke to Max who greeted me as soon as I entered. He was very informative on my situation and really good at explaining the different sneakers and insoles. Their sneaker selection was nice but also very pricey. I hope these sneakers last me a year. Max is a world class person. read more

My family and I are traveling next month and wanted to get comfortable and supportive shoes for all the walking we'll be doing. Shay helped us as soon as we walked in to the store. With a quick foot scan she pointed us to which shoes would work best for our feet. Unintentionally, we all ended up picking the same shoe (new balance 990- they're great). Without Shay it would've taken us 10x longer and still end up with the wrong shoes. You're the best Shay, thank you :) read more

FrontRunners - Shoe Stores Near Me - Torrance, California

I went in this morning, and got some new brooks with insoles. I got helped out by Shay who was super helpful and explained everything in-depth. I recovered last year from a knee injury so have to stay on top of my knees and fitness. She helped size me out and was very knowledgable about the shoes and needs of mine and answered all the questions I had including about some of the pronation of my feet when I run. I have been to this FrontRunners before and definitely will go again. read more

This was my first time here . My podiatrist referred me. I was greeted immediately by store rep named Brian . He was so awesome. Very knowledgeable and attentive to my feet needs ! He knew exactly what kind of shoes my feet needed and was very patient with me . I definitely will be returning and recommend this store! Ask for Brian when you go here ! You won't be disappointed! Thank you again for all of your help! My feet are happy now ! read more

Shay is spectacular. She was attentive and extremely helpful. She went out of her way to help find me the sandal I was looking for . Will go back again because of her. read more

Mike fitted me for shoes today and he was about as knowledgeable as you could ask for. Super nice guy and spent so much time with me. Thank you Mike and thank you Frontrunners!!! read more

Please be warned and avoid this store if you're in the market for shoes and are looking to be treated with even a modicum of respect. I stopped by earlier today and received the worst treatment I have ever received in a retail establishment. I visited with the intention of getting fitted for sneakers based on the fitting process advertised on the company website. The chubby, short-haired saleswoman was curt and rude as she asked questions and then muttered her breath, "This is a waste of my time," at which point I walked out and visited a sporting goods store instead. read more

They have good selection but 1 star because the employee SHAY was easily irritated with customers. We asked for one shoe in size 8 and she got frustrated because she couldn't find it at the back. So, she asked us to pick a different shoe, my mom now how to choose a different one on the spot. So my mom choose a random one and didn't know what color, she specifically said "I'll just bring any color" and rushes to the back. My mom at this point just looks at me like why is she angry?? I don't know I feel conscious now asking her for sizes. We just try the sample one then, but she manages to tell us to not do that because we are making her job harder. Since, she has to untie every shoe we put on. She takes the shoe I had on, and right in front of me fix it right back muttering "it will make my job easier, if you didn't do that". Then proceeds to go to my mom and tell her the same thing. My mother at this point, just puts on her shoe and leaves. Then Shay had the Audacity to tell us passively aggressively "have a nice day". Not coming back, this was just bad service. The manager who was a male was beyond exceptional, I didn't get his name. read more

FrontRunners - Shoe Stores Near Me - Torrance, California

Currently sitting in my car in the parking lot... First time ever coming here and it was a great experience. Alex was incredibly knowledgeable, genuine and wasn't pushy at all or tried to sell me on anything. He went over the proper size of shoes I needed which I was shocked was a half size bigger since for as long as I can remember everyone told me I needed a 6. The options he brought out were perfect. Amazing how much of a difference it makes to have the proper footwear when you run. Add onto it, I asked him about compression shocks and he measured my calf to get me the appropriate size. They have a great selection of foot wear and clothing. Left with some new shoes and excited to try them out. Will definitely be coming back here. Thank you Alex! read more

Shay was super helpful, friendly, patient and knowledgeable - we are very appreciative for making this a wonderful experience - excited to get back to running with my new shoes! Definitely ask for Shay when you come in! read more

Shay was amazing! Not only did she recommend the perfect shoe for my 10k, but she was super knowledgeable about the product! She knew exactly what to recommend for me. I had to call and tell her thank you for the experience and I told her I finished my run with no feet pain at all!!! Would always recommend her business. read more

I have visited this store on a couple of occasions as they have a wide selection of brands and shoes. The associates that assisted me were friendly, patient and knowledgeable and I appreciated their non-judgmental attitude. The store is not close to me but it was worth the drive for the selection and the assistance I got when purchasing shoes. They usually have desirable shoes on sale that can be economical but yet effective. I will make the trip again next time I need shoes. read more

Athletic footwear brands store with good selection of New Balance, Hoka, Saucony. I went here specifically for NB. They have a machine that you can measure your foot on and is pretty precise as far as your size, instep, arches, etc. Max was especially helpful during my visit and made sure I knew how proper footwear should fit and feel. He took his time explaining things which I definitely appreciated. Prices in store seemed on par. Great store if you are looking for sport footwear and need some guidance! read more

FrontRunners - Machine to measure your foot - Shoe Stores Near Me - Torrance, California

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Max is the GOAT of shoe sales. He helped me narrow down my choice of shoes and scanned my foot to see what shoes fit my foot shape best. The shop was busy but he still found time to service as many customers as he could. Shoes were top quality and affordable. Would shop here again. Thanks Max! Give this man a raise! read more

FrontRunners - Brooks running shoes with extra support. - Shoe Stores Near Me - Torrance, California

Best place to shop for all you sports & outdoor gear! Love this place! They also have some of the best fitness brands out there. The people who work at this Torrance location seem to care about their job and their customers. Been here several times and they've been very accommodating every time. So happy they're in the South Bay! read more

My teens and I had a fabulous experience shopping here. Max was super patient, professional, and knowledgeable. He fitted them into the perfect shoes. We've had a lot of issues in the past getting into the right shoes. Thanks to Max, we are all set. Thank you!!!!! read more

My girlfriend has super narrow feet, which makes it difficult to find correct fitting shoes. But the sales person Shay was able to apply her expertise, and found her a perfect fit. read more

FrontRunners - Shoe Stores Near Me - Torrance, California

Went in on a Friday afternoon hoping to receive personalized recommendations. Shayla exceeded expectations on all fronts, providing detailed descriptions on the various shoes and how my gait and arch supports would interact with them. I highly recommend this store for anyone who is serious about finding the best shoe for their athletic lifestyle. read more

It pains me to write this review. I had enjoyed the service I used to get at the New Balance and now FrontRunners businesses at this location. The service I received last week was so poor and so dismissive that I can only assume the location will be closing soon and the staff are taking their frustrations out on the customers. I am sorry for this loss. I went into the location midday on Thursday to buy a new pair of shoes. There were three other customers and two employees in the store when I arrived. Two of the customers checked out fairly quickly and one of those two customers chatted with the one staff member for the entire time I was in the shop. Nobody greeted me when I went in, I checked out the shoes found what I wanted to try, took a seat in front of the shoes and waited for about 15 minutes. I eventually got up and approached the other staff member who was actually working and asked if I could try on a pair of shoes. He replied that they were very busy, and that they would need some more time. When I was finally helped the shoe I asked about was not in stock. I miss the service that I used to get here, but like I said I can only assume that this location is already gone. read more

My physical therapist recommended this store. Tehan helped me very well. She measured my feet and let me know my size, between wide and medium, and flat feet. I knew I have flat feet. But I've never tried shoes for flat feet. She gave me some choices for flat feet. It was very close battle. But I believe I got the best one for me. Feeling different from the past shoes. I've already excited. I really recommend this store. read more