The physicians are generally competent but they cycle in and out so much that we keep having to…read morefind a new doctor AND they do not inform us that our doc has left the practice or provide a way to communicate with that doctor when we have been in the middle of a complex care plan and have to start yet again... really disappointing.

The front desk receptionists are very welcoming and friendly. I love feeling like I am not a number…read morebut a patient with feelings. The doctor was happy and made my son feel at ease. It's hard to find a place like this these days.

This practice is all about the money. My daughter who is 19, needed a referral for a dermatologist…read moreappt. She has a mole that needs to be looked at. There was absolutely nothing they could do for her at the appt. They just wanted us to come in pay $, charge insurance for a piece of paper (referral ) We are switching doctors. We have been going there since she was a little girl. I even called and talked to Melissa OzDimir and explained the situation. She said she needed to come in for a well visit to get the referral. That is a bogus reason. She was just seen by them in February. I get CONSTANT messages from them about my 2 kids needing physicals every year. They are 19 and 20. Its ridiculous! But I am sure they make ALOT of money.

My son just started here, he's 13 and is on the spectrum. He's had his evaluations and just…read morestarted therapy! Everything from the start has been a very easy and non stressful transition for him. His therapists are WONDERFUL and are so completely caring to his needs, not just physically but emotionally and that is so important for any child! I love both therapists and would definitely recommend. Very professional, very caring, fabulous with children and they make everything super convenient for drop off and pick up! Love this place. (Beaches office)

Stumbled up this location and Dr. Victoria Array after an unpleasant experience with one of the…read moremore "popular" local Pediatrics Offices. Dr. Array is great! She wanted to hear about each of the kids' medical histories, asked pertinent questions and gave us specialist recommendations to transfer care from our old providers in CT to FL. She is clearly very compassionate and takes the time to get to know you and your kids. I'm so glad we found her!

Do not go here! Horrible experience for me and my children! The most uncompassionate pediatric…read moredoctors you could ask for.

Came in for a newborn check up when my little one was only 3 days old & Dr Maria was so kind and…read morethorough. His staff was very welcoming and patient with us while juggling our newborn and filling out paperwork. We have already had our follow-up appointment and have 1st round of shots scheduled. So far are super appreciative of the care we've received at this clinic!

Even though everyone was always friendly, the care was not completely there. When I would bring my…read morekids in I would have to call in and remind them to send the prescription to the pharmacy and something I still wouldn't get the prescription! I asked them to do lab work because I was having concerns about my son being to pale and I never heard back with the results good or bad I would have like to had known. One day I called to reschedule an appointment we had, and they told me "no we are currently not talking your insurance anymore" without any notice. Which is so unprofessional. Most offices give a time period notice and they didn't. I was left without a provider for my children! Do not recommend!

We have been with this practice for 7 years, and leaving is incredibly disappointing. Dr. Arrington…read moreand Caitlin have always been excellent--attentive, thorough, and truly caring since my son was a newborn. They are the only reason we stayed as long as we did. However, since the practice was taken over by Pedatrica, the front office has significantly declined. The staff is consistently rude, condescending, and lacks basic professionalism and respect toward patients and families. The final straw was a recent interaction with a staff member at the St. John's location regarding a payment arrangement. After one missed call and a payment less than a week late, I was spoken to in a scolding, disrespectful tone and told I was "making her job harder." When my son's grandmother called back to make the payment, she was treated just as poorly--spoken down to instead of being helped. There is a complete lack of courtesy and patient respect, which is unacceptable in any healthcare setting--especially pediatrics. Before making the decision to leave and remove my son from this practice, I emailed the office two weeks ago to address these concerns and received no response. It is likely there will be a generic reply here asking me to email a practice manager--however, that effort has already been made, and the lack of follow-up speaks for itself. It is unfortunate that one staff member and a declining front office experience have driven us away after 7 years. Families deserve to be treated with respect, not talked down to. We will not be returning.

I remember when this was a great pediatrician with just Dr. Reddy. When I could call and get…read moresomeone to answer. When I could actually see Dr. Reddy. When Dr. Reddy knew my child's name. When Dr. Reddy did house visits for newborns. When I could do my med check the same time as another reason for a visit. Automated system, can't even get someone to answer the phone or call you back. They ask about your child's eating habit, so they can bill for nutrition. Everything is done for a billing code, nothing is done because it is convenient or because they care. Don't think you can go for a well visit and ask to do your 3 month med check at the same time. Different billing codes, different visit. 30 min to get there, 1 hour to get in and out, 30 min home---waste of time. My older daughter, had enough, left for a regular family practice.

Best pediatric doctor ever! He has been my kids' doctor (16&11 years old) since they were babies…read more He is like family. Great service and best quality care you can find for your children. They did a great job during COVID to keep everyone safe.

From the owner: Solo practitioner with 20 years experience in Jacksonville. Located next to Mayo Clinic…read more Appointments are 20 to 30 minutes. 24/7 phone availability. Weekend appointments for emergencies.

The women working in this office are fabulous. The office isn't your typical doctor's office. It's…read moredecorated in a peaceful tone and they really make you feel comfortable. And not just in the waiting room. You would never know your in a doctor's office except for the staff walking around in scrubs & lab coats. Most rooms have their own little changing area for you to change in and hang your clothes while waiting for the doctor. If you're looking for a new lady doctor, I would definitely recommend you try the ladies at this location.

Horrible office. I would not recommend this place to my worst enemy! Horrible service, rude office…read morestaff, and terrible pre-natal care!

Type of care: puncture wound to the arm. No bleeding but was infected…read more Care quality: they told me to go to the emergency room. I went to the emergency room and they laughed and told me urgent care should have resolved this with a wet dressing and antibiotic care. So, I paid for urgent care and an emergency room visit. My thoughts are that this place does not have the skill level or the knowledge base to care for simple wound care. Office experience: I came first thing in the morning. Fairly easy process to register and about 30 minutes total before seeing someone. Staff was friendly

I visited the Hodges location this morning for care. However, after the greeting and interaction I…read morehad with the front desk employee, I opted to cancel my appointment due to lack of confidence in this facility. Not only did the person at the front desk infer (and directly state) I was fighting with her because I questioned the charge, her lack of knowledge about the insurance process made me feel uncomfortable with the competence of the front office staff -- and potentially the doctors -- at this facility. When I mentioned my concerns, she said she was new and had been trained to say this to patients who questioned the charge. She said she didn't want to fight with me about this, which I found disconcerting as I was not fighting. I just asked why I was being charged when my deductible had been met. She explained that my individual deductible had been met, but not my family one. I questioned this interpretation, as this is not how the deductible is defined, based on my experience and my visits to other health care providers. She repeated that she was not going to fight with me, then in a curt tone, she said I would be getting a bill from my insurance company. The term "fighting" along with her attitude toward me -- and what this said about the quality of care I might receive at this location -- made the decision to find care elsewhere an easy one. And I left.