We hired Beach Yard to replace fencing in our front and back yards. In light of their unprofessional conduct, unsafe practices, poor workmanship, contract violations, and the company's refusal to take responsibility, we cannot recommend this business to anyone. Our experience shows a clear pattern of dishonesty, negligence, and disregard for customer safety and property.
The lead installer, Sean, arrived on day one smelling strongly of alcohol, and what began as unprofessional behavior escalated into aggression and argumentative exchanges, something the company acknowledged had been reported before. We later learned that his conduct not only made us uncomfortable, but that his behavior towards our female neighbor "creeped her out."
Safety was disregarded as well. When the crew left, multiple razor blades were left on our walkway, a saw blade in the yard, and screws and debris scattered across the property.
The workmanship was equally poor. Despite the company showcasing an automated router on their Google page, every cut was done manually on-site with a saw. The result was exactly what you'd expect from that approach: inconsistently sized holes, visible gaps, and over-cut lines on almost every picket hole that make the entire installation look sloppy. Wrong materials were used, installing pocket rails for the tall pickets and wedging pieces of material between the pickets just to keep them in place. The fence feels flimsy throughout, including the small gate, which rattles loudly with even the slightest movement. The workmanship falls far below any reasonable standard.
Most concerning, the crew attached the fence directly to our neighbor's house without notice or permission, creating clear liability and trespass issues. When we raised this concern with the company they initially lied, claiming the previous fence had been attached the same way. When that was disproven, even the owner of the company claimed it was "normal practice" to do this without permission.
We finally got the owner Brady Beach to inspect the job himself. Much to my dismay, he insisted nothing was wrong with any of this, stated it was all industry standard, and dismissed my concerns as unreasonable. Brady openly acknowledged that this was not the first complaint they had received about Sean's behavior. Yet in the same breath, he made a point of telling me that Sean would continue doing work for the company in the future.
After I pointed out that the installation violated our contract requiring posts set in two feet of concrete, Brady finally said they would come back and detach the fence and reset it but implied we would be charged for correcting their mistakes. He also falsely claimed our neighbors were "fine with the situation." This was simply untrue. We had already received messages from our neighbors expressing their frustration and asking us directly to have the issue resolved.
Given the repeated misconduct, unsafe practices, and dishonesty, we told Brady we would not be comfortable with his company doing any more work on our property and requested a partial refund to help hire a qualified contractor to correct their errors. This was met not with professionalism, but with a phone call in which an argumentative Brady continued to defend the poor workmanship and attempted to shift responsibility, stating he "believes that's on the homeowner." He then escalated further by saying, "You want to go to contractor arbitration? I've never lost." That's the owner...that should tell you all you need to know about this company.
We strongly urge others to look elsewhere for their fencing needs.