Nothing gets fixed properly. They lie about repairs like told us they where going to replace all…read morewindows seals in the complex it's been 4 months since. Mold and mildew plus fungus growing on the inside and outside. Dead trees falling down in the back the only thing holding them up is the high wires. The mold mildew problem they said I brought it with me when I moved in . But the fact with mold is growing outside because of leaves three feet tall up against the complex casing mildew to grow and the old siding sucks it up like a straw. Poorly maintained. Rude management. Cusses at you when you report a problem.

Unreliable responsive to phone calls - 2 months behind on rent payments - yet trying to collect…read morefees for non payment of rent - you should respond to your clients before court action is taken. You're hired to collect rent so collect it!

I am genuinely shocked this company has any positive reviews. I was the first to submit an…read moreapplication, yet they sat on it for days without processing!!! Despite calling daily to move things along, I was repeatedly told it "could take a week." When they finally ran it, they misread my pay stubs, causing further unnecessary delays. I FLEW TO DENVER TO SEE THE PROPERTY AND FINALIZE EVERYTHING!! There was a small holdback with my pay stubs but was in the process of ironing it out. After ten days of jumping through hoops and being assured the process was "first come, first served," they rented the property to someone else. Unprofessional, terrible fucking communication, and hidden fees. Hands down the worst management experience in the city.

This company overcharges on service requests. Invented monthly charges added to billing without…read morenotification. Communication is difficult to get through to anyone. Zero accountability. Vendors overcharge for maintenance but no work done. Terrible customer service for landlords. Tyler sold out to partnerships horrible! Bad credit tenant placement. Landlords Beware of Eric McCain he has 25 judgements nationally against him plus 17 other claims. He is on the run. Eric McCain is a Con. He will damage your property and complain nonstop then he leaves mid contract. Eric McCain is the worst tenant. He now lives at 1002 East Willard Street Urbana IL 61801. WPM did not do their due diligence on background nor credit checks.

I've rented various apartments in different states for nearly two decades now, and I can honestly…read moresay HomeVault is by far the best experience I've had with a rental company. Mike and Barb were BEYOND wonderful! As usual, there are always small unfortunate things when renting that pop up, but thankfully they were always professional, avaible, and more than helpful. They handled things effiecently and timely with a smile. As I transition into the world of home ownership, I will never forget the amazing customer service I received renting from HomeVault! 5 Stars across the board!!!

They don't care about anything you need to have done.they make up stories and cancel your…read morerequest.terrible management unclean unkept property. consider yourself warned

Wonderful people to work with!!! They are understanding and…read morecourteous and I would recommend them to anyone that is looking to buy or sell their home.

Phoebe Nason is truly unprofessional and unorganized. After agreeing to a lease over the phone, I…read moretook time off of work the next day to drive to her office to sign the lease. When I arrived to sign the lease, she changed her mind to the length of the lease and wanted to change it. If she was more organized, we could have had this discussion over the phone before I drove all the way to her office. I was now running late to an appointment and had to leave and said I would contact her the next day, and when I did, she had already let someone else sign the lease to that apartment. Be very cautious if you are going to work with Phoebe, she is either quite unethical or quite unorganized.

Do not rent from them they are money hungry and racist. When we first went to look at the house…read morewith qualifying credit and deposit and 1st month Jim was very hesitant to rent to us. I now know it's because of me being black. I took great care of the house and did most of the maintenance myself because he was over charging the landlord. He then threatened me when I paid $700 to have the vents cleaned and said I was taking money out his pocket and convinced the owners to not renew my lease. He was upset I was using minority owned business to do work. When they finally sent my deposit back they took most of it with bogus fees. I paid to have the place professionally cleaned and carpets cleaned and they still charged me! DO NOT rent from them, it's about money and renting to their own people. ​

Will not rent from Ecosystems again. $1,000 security deposit deduction, renter be aware. Severe bed…read morebug problem cost us $2,000 out of our pockets. Told us we have 30 days to vacate because owner's daughter was moving in. They waited until exactly 60 days after move-out to give us our security deposit (or what was left over from it). Just overall, a lot of issues with this rental company after 2 years of renting with them. Hard to get ahold of.

I had a showing for a property scheduled with Giovanni at 5 p.m. I received a call at noon, the day…read moreof the showing, that the tenants needed to reschedule which I understand, things happen. The issue is with Giovanni, he said he was only available at 1:00 to show it on a Saturday. He said he would confirm the day and time with the tenants but never followed up with me to show the property. If the customer service is poor now, I would hate to see what the service is like if you need something once you're in a lease with Highland Realty.

Best around Nick is awesome he was my landlord and he helped me purchase a house. You cannot ask…read morefor a better landlord or a better realtor definitely go with this company 100%. They are the best and the area.

If I could give a business zero stars, I would only reserve that honor for companies that have…read moretreated me as poorly as Old Towne Golden Realty has over the past 3 years. As a student, there were not many options for living arrangements in Golden. So, I ended up staying in a house managed by the company. Initially they just had a poor habit of keeping up with general maintenance of houses. If you are an owner, be wary of this. The house I lived in was supposed to receive landscaping every week and have sprinklers turned on/off during transitionary times. The summer that the house received the most care, landscapers came once a month, and that was just because I called to complain. After that summer, Old Towne did not send landscapers, which were guaranteed in the lease, unless it was requested by our house. Aside from the poor communication with their landscaping service, they also have poor communication with tenants and inconsistent application of lease guidelines. A girl in the house I lived in decided to move out in April of one year even though our lease terminates July 31. The lease directly stated that an early termination would require fees and rent until a new resident was found. Instead of following the lease guidelines, Olde Towne communicated to this girl that she did not owe rent for the remainder of the lease term, or even for the months before we found someone to fill her room. However, they did not lower our total rent after they told her she didn't have to pay. So, the remaining house members had to pay her rent. On top of this, they returned her a portion of the security deposit, which according to the lease, should have been forgone. In addition to poor communication with their tenants and landscaping services, they also have poor communication amongst their inhouse staff. The house I lived in had sewage and trash paid for according to the lease, which I am assuming, perhaps incorrectly after the rent debacle, that they have a copy of. In April of this yea, my house received a bill for over 200 dollars of unpaid sewage and trash bills. We called and emailed the company. I talked to one member of the staff and communicated that we did not pay either of these things. Then a month later we got another bill for the same amount plus a late fee. I called, again. And talked to a member of the staff, again, to tell them that we weren't responsible for these amenities. Then a week later, I received a call from a different staff member (I think there's only 3 of them?) saying we needed to pay the bill. After this call it was all settled, they had just not realized that they were responsible for the water and trash bills for the entire first half of 2018, even though they're a property management company. In addition to their communication issues with all of the previously mentioned groups, they also are rude to prospective tenants. I have a group of friends that, even after I told them to avoid Olde Towne at all costs, applied to rent a house. They received a very rude phone call from an employee saying as a company, they didn't want to rent to students anymore because they lack maturity. So, I say to students, do NOT rent from Olde Towne because they lack any ability to run a professional business. After finally finding another house and leaving Olde Towne's grasp, we got the carpets professionally cleaned by Stanley Steamer, because the lease requires it. When we got the invoice for our deposit, they took money out to have the carpets cleaned again because "the carpets weren't satisfactory enough". I don't know how I could have expected anything less from them.

Jessica Noonan sold our Golden home this past February 2019…read more We are so glad to have signed with her! Jessica is very knowledgeable having years of experience in banking and real estate. Here are some adjectives that describe her: honest, straightforward, problem solver, committed to safety issues, personable, and, all in all, a true professional. The office staff likewise presents in a highly professional manner. We also appreciate Ashley Goodwin's pinch hitting during closing! Highest recommendations to Olde Towne Golden Realty. S. Lin

We had a great experience w/Cassie. We decided to rent out our previous house while in the process…read moreof purchasing a new home. The timing had to be perfect. Cassie understood the task at hand and worked diligently to get a lease signed prior to the closing on our new house. In addition, Advanced Solutions has an on-site "handyman" that is able to take care of the small things w/o having to go to a 3rd party. This was very helpful. Thanks!

Cassie Morris believes the tenants are imbiciles and constantly belittles those who live in her…read morerental properties. Numerous maintenance requests for windows repaired, plumbing, and other requests go ignored. One property is no where near up to code, and is unsafe for anyone with young children.