Exclusive Smoke Shop is hands down one of the best spots around The customer service is top…read moretier--everyone there is super friendly, patient, and really knows their stuff. They actually take the time to help you find exactly what you're looking for. The selection is insane, they have everything you could need and more, and it's all high quality. The shop is clean, well set up, and just has a really good vibe overall. Prices are great, service is even better--I'll definitely be coming back every time. If you haven't checked them out yet, you're missing out

Absolutely top-tier experience at Exclusive Smoke Shop. From the moment I walked in, the staff was…read morewelcoming, knowledgeable, and genuinely helpful without being pushy. The shop is clean, well-organized, and stocked with a huge selection of high-quality products--from premium glass pieces to a wide variety of vapes, accessories, and more. What really sets this place apart is the customer service. They took the time to answer all my questions and helped me find exactly what I needed at a great price. You can tell they care about their customers and take pride in what they do. If you're looking for quality products and a smooth, hassle-free shopping experience, this is the spot. Highly recommend--definitely a 5-star shop!

Daniel is the man! Helped me find exactly what I was looking for even though it wasn't in stock…read more Always helpful and quick with the jokes! Pay them a visit ASAP

I went to this shop on Saturday, Nov 22. The guy who works there was standing outside of the shop…read more As I was walking in he said, "I think you need me to help you." I didn't understand what he meant because I didn't realize he worked there since he was outside of the shop. I didn't respond, which I know can seem rude, but I was thrown off by the comment/didn't understand the meaning, and honestly wasn't certain he was talking to me. I continued to walk in, he followed me, and told me how rude I was for not responding. He called me rude several times. I decided to leave, and he told me he was kicking me out instead. I left, mentioning that sometimes when men approach women they don't know it can make them nervous. He continued yelling at me as I left, with a final "I hope you get the day you deserve" as I was walking away. The place might be great, but that person made me very uncomfortable. 0/10. EDIT: Chehadeh, I read your response. If you watched the video of that day, which I'm sure you did based off of responses to other reviews, you know his actions were truly egregious. I just hope he doesn't end up scaring/hurting anyone else.

I randomly strolled in here looking for something and was warmly greeted by Jessica. I was…read moreimpressed by how much the shop had to offer- but Jessica's genuine warmth and customer service skills were great! Sometimes you go into these types of establishments and you're not sure how the interactions will go- but Jessica made me feel welcomed the second I walked in. Super cool girl!!

Jessika was so so amazing, informative, and kind. This is are go-to shop, and it never disappoints…read more Good selection and service. Thank you Jessika for all your help (and ur vibes)!

I love this shop so much. Not only is it 24/7, but the customer service is phenomenal. Whenever I…read morecome in, Mark has always been so kind, patient, and attentive with all my questions. Prices are so great too! And they have SO much selection. I absolutely recommend this shop. Even if it's out of your way. 10/10

The young guy with the high hair fade with beard has the worst customer service ever. then on top…read moreof that he's racist. i been going in there every day and the employees were nice except him. he shouldn't be a cashier. he should be building boxes in the back.

Only smoke shop I trust for 100% real products. Large variety at both shops. Best customer service…read morethese guys go above and beyond to help their customers. Fair prices and any time I've had an issue they've been able to resolve it for me on the spot.

I have to change my review because the customer service here is I more specifically go to the Mira…read moreMesa location, but this review counts for all locations. It's something when other smoke shop employees come here to shop, right? I had a really great experience yesterday. I decided to stop the disposable and get a reusable vape. I was given tips that I would not have been aware of had I bought at other smoke shops.

Just bought a new piece from this shop and it's been shooting just a bunch of tar up to my face…read moreeven with the perks! Gross tbh I went back to ask for an exchange or refund or atleast find the problem because none of my perks on it worked and you just get a mouth full of tar every time! I spoke to Danny working there to help me out since I purchased from him. He called his boss and they straight up didn't agree with what I was saying and didn't even offer an exchange or refund. I repeatedly mentioned the piece is broken... like how do none of the perks not filter and I keep getting a mouth full of tar it's disgusting and not working properly? They didn't do anything to help or change and barely offered 15% on a new purchase. Dude I'm not buying from your shop ever again for selling me a broken product and not even bothering to hear me out. I just left the piece there and said keep it doesn't work so watch out they will most likely resell my piece I brought back and someone else will have the same problem. Sorry dude the shop is scamming.

overpriced vapes and limited products. we went to every smoke shop in the area and the best prices…read moreand most products are at exotic smoke shop on clairemont mesa blvd now.

This was my go-to vape shop, despite their high pricing. Twice, I've waited in the parking lot,…read morewell past 9AM, waiting for them to open. It's now been 15 minutes and still, no one has come to open the shop. Complete waste of time for overpriced products I can get elsewhere.

$4.00 for a 2 pack of dried out loose leaf's is insane. Charging me two dollars for each paper that…read moreI have to revive with water definitely not coming here again. Mr.tobacco will always be my go to I just wasn't in the area ‍

Came here by recommendation. You can see the storefront off convoy, shares the same parking lot…read morewith a bunch of other businesses. So parking was busy. There is a paid parking 2 story structure behind one of the buildings, if you follow the flow of the parking lot, you'll see it. I opted for street parking and had to walk a couple blocks. It's a family owned business, the guy I spoke too was nice and friendly. I came in for the disposable vapes. He seemed knowledgeable and was able to give me recommendations. My friends told me if I purchased multiples- there's a discount. So I took all their orders to create a big order. Here's the flavors we all got: Taurus Galaxy brain Aries Asteroid belt Moon go Pink matter Saturn rings Mars volcano And tropic nebula I've attached the photos of the descriptions. The ones that say "ice" are equivalent to being menthol was my understanding. And I think the guy said he forgot to add "ice" to the Aries description. They're all 5% nicotine. I didn't see the actually word description of the flavors on the box but it does have a photo of the fruits. Also the vapes are different colors. They accept Venmo and it's final sale but if there's an issue, just let them know and I think it's case by case scenario how they remedy situation.

I used to be a big fan of The Switch Vape Shop down the street so when they closed down I was going…read moreto all sorts of different places and made an effort to avoid this place because Orbit originally used to be a wack vape shop with a creepy predator of an owner, so when I heard that there was a new owner and revamped shop I was in! It's been about 2 years since they took over shop during the lockdown and it is now my one and only vape shop that I go to!! The new store is a combination of vape mods, juices, glass pieces, PLANTS!! , super interesting imported Asian snacks, drinks (I always buy a Yerba Mate when I swing by!), and of course their best seller, their original line of orbit disposable vapes! The workers are so sweet, super friendly, and never hesitate to explain a flavor or just have a quick chat! :) I used to be a cig smoker, to juul-er, to puff bars, and now only smoke orbit brand vapes. There are a lot of different and new disposable vapes out on the market right now that look beautiful and have crazy flavors but none of them have the same consistency, taste, and as well as sleek and compactness of orbit vapes. One thing that I absolutely love is that all their Orbit brand vapes are all Star Wars, Planet, and Zodiac themed! It's so clever and especially with the zodiac themed vapes makes for great convos with people! My favorite flavors are: Taurus (Strawberry/Aloe/Grape) Pink Matter (Strawberry/Banana/Watermelon) Tatooine Desert Fruit (Melon Lychee Ice) And lastly Hidden Dagobah (Two flavors in 1! Half Guava and Peach ice and the other half Ube/Taro milk PLEASE!! Make the Taro/Ube milk flavor as a stand alone I'll buy it all lol) Lastly, they are a local Chamorro / Filipino family owned store with a coffee shop, plant shop, and work with others in the community and it makes my heart warm to know that my money is being put to the people working directly rather than a chain vape shop.

I stopped in yesterday to get help with my back and neck issue pain, anxiety, and for a natural…read moresleep aid. I was greeted by friendly staff/owners and a great selection who also answered all my questions. I'd rather go in somewhere local and support local businesses that use yet another app. There is a lot of value organically when you can ask questions to make the best buying decision for yourself without any judgement. Highly recommend.

I went hear for the vapes and leave with that and a bunch of snacks! They have the best…read moreinternational snacks in the area. One of my favorites are peach cream flavored Ritz crackers from China I think... why can't we have the good stuff here in the US!? And hint.. they really do have best prices on tapes in town!

I won't go to any other shop. The team here is amazing. Obviously it's not a home but it's home…read morewhen it comes to my nic needs lol I love walking in and seeing the guys. All SO SWEET lol the shop has many flavors and brand selections too

Great service and great vape favor selection. The staff was friendly and welcoming. They made some…read moregreat recommendations. Walked out a happy customer.