I bought a holdover 2025 Triumph T100 from Motoworks via Cycle Trader & the telephone, sight…read moreunseen. The communication was excellent. I felt like a team was taking care of me, not an individual salesperson. The sales price was better than I found anywhere else. The ease and transparency of traveling from New York to pick up the bike at their Chicago location was greatly appreciated. They even arranged to deliver the bike to my son's house in the western suburbs at no additional charge. Nothing but nice things to say about my experience. And what a great bike. It's beautiful and came in at a killer price. Thank you Motoworks!

I previously left a high review as a client who not only purchased a motorcycle from them, but used…read morethem for service. After my last experience with them, I will never bring my motorcycles back to them for any type of service. As a repeat client, it shouldn't be that hard to set up appointments, but their communication is horrible. It literally took me three weeks to get back to me. It is next to impossible to actually reach someone direct. You are always told they're on the phone or meeting with someone and then it could be a day or three days before someone get back to you. The only person who was responsive in of both in my previous experiences recently was Jordan. For this recent experience, I was adding crash bars to my motorcycle a newly acquired Triumph, resolve a service light, handle three nationwide recalls, and get an oil change. To their credit they did a nice job on equipment install. One recall with for replacing the back tire and the other recall with bleeding the clutch for a known issue. They got back to me that Triumph could not get me a replacement tire timely but would cover the cost of a new tire which they provided. They did put on a new tire with a 2024 date stamp. I was contacted about getting service and they recommended changing clutch fluid even though the bleeding the clutch was one of the covered recalls. It was at that point I said deliver my bike without adding anything else. I have other mechanics that can do oil changes. The kicker is that after they return my bike and as I was putting it in my garage I noticed that scratched one of my black side aluminum side panniers. I immediately sent before and after photos indicating the fresh scratch (with black marker that someone tried to conceal) It's 3" long and quite visible. It's not with replacing but just bothersome. Jordan was very responsive and got back to me that they didn't know where that could've happened. Noah, who picked up and dropped off the motorcycle took video recordings both times and I asked them to review. I've yet to hear back from them. It has been exhausting dealing with them. If you're looking to purchase a motorcycle, I would give sales department high rating, but avoid their department for your sanity.

Been here a few times now, very good service every time. The staff is very kind, patient and…read moreknowledgeable. Always a friendly welcome when you walk into the store. I recently brought a helmet I had purchased from them back in September into the store to have a coms system installed (Spirit HD). I was helped by Luke who was very kind and informative, letting me know everything he was doing during the install. Very quick install on his end, it's been great so far. Will continue to visit this location for whatever I may need next for my bike!

Very friendly and helpful staff, highly recommended for any motor sports needs. Best prices!read more

Very fast response and same day pick up! Best AMSOIL dealer around schaumburg area! Very…read moreknowledgeable the different kinds of oils

From the owner: I have access to all AMSOIL products and can get you whatever you need. I offer great pricing and…read morecan help with delivery if need be. If you are looking to set up your own account or one for your business, I can help with that too. Call, text, or email with any questions. I’m happy to help.

Paul is fantastic definitely a quality shop I bring my CT 125 here and it always comes out greatread more

Walked in for an oil change for my Honda Rebel 1100cc and had a pleasant experience while waiting…read more Paul welcomed me, dropped some helpful nuggets about bike maintenance while doing the oil change. Have found a new place to maintain my bike moving forward!

Enthusiast owned and operated. Highly recommended. From sales to service you can tell they have…read morebeen in the industry for many years.

Anthony and the the team at Top Gear were fantastic to work with! This was my third experience…read morebuying a motorcycle and by far the best. They have gone above and beyond to make sure I was happy and taken care of. I HIGHLY recommend checking them out!

Nathan is the best. I was traveling through town and noticed my temperature running high in the…read morecity in stop/go traffic. I just drove at altitude in Rocky Mountain National Park earlier in the week and noticed same thing so was worried. I left him a message & he responded within an hour, gave me some advice, his opinion of the situation and offer to stop in if still an issue, and it was all OK! I was so grateful for his expertise, really put my mind at ease and I would take my Vespa here all the time if I lived here or was traveling here.

Tried a few others before I got to these folks. Got good advice on parts and shipping since I was…read moregonna hit a weekend. I got a long case short block then went back for the big bore kit when the one I had didn't fit. I went ahead and stepped up for the big valve head since my service was so good and I felt like I could trust the investment. I'll check here first from now on.

All the reviews are true, wish I would have listen it would have save me $4,300. I wish I could…read moregive the a half of star. I spent over 4300 to get my bike up and running. They put on a fuel pump, power commander, wiring harness and a handful of little things like change the tires, chain and did the breaks. They was given my bike in late February I didn't get my bike until August 3. If this is where the story ended it would have been okay but it's not. I have been back to the shop almost everyday, because of a problem with the bike. Either the clutch is dragging, the power commander wasn't never point on, the bike was stalling, the tire was flare the very next day after spending 350 on the tire. To be fair the tire could have been my fault, then the forks they put on started leaking less then two weeks later... After he got me to buy some more forks after having my rebuild mine for 350. Every time I spoke with him about my power commander he just said someone lost it but the bike runs fine. My issue is I waited almost three weeks before I asked for my money back and after being stuck with the forks that he said was good and said he inspected because it was one of his friends I just lost all my trust. In the end my clutch gone out at 107 miles per hour on the Dan Ryan I don't know if it had anything to do with changing out my shorts. What I do know is if I paid you $4300 you should have looked over the bike really good and that should have been fixed too. After waiting another whole week I was finally able was able to get my 400 back and I'm taking my bike to a new shop where they are a lot more professional and do better work. At this shop the mechanics are not that good because every time and I do mean every time I was back with a problem I was seeing the same faces back with the same problem too. It got the point where we started joking about it when one of us pulled up or walked up and the other was already in line. Then they don't test ride the bikes after they finish working on them, I had to raise hell just to have someone test ride the bike. While I was their one guy came to pick up a CBR 600RR and before he could get to the corner which is like 30 feet he was on the sidewalk coming back because he's back break was sticking. Which would have been found if they test rode the bike after they complete their work. At the end of the day I normally say these are my experiences check it out for yourself but in this case, the cost is to much and they don't deserve to be in business. It's another shop on 52nd Harlem which appears to be a lot more professional which is where my bike is now. Expert Motorcycle just isn't worth the headache, they give your parts away and then lie about it which I have seen him do, he will say it's for a customer but if you have the money I will reorder which really wouldn't be bad if Covid-19 wasn't going on and you wasn't waiting 3 to 4 weeks for parts to come in... They just do poor quality work and to be honest I gave you the short version but it's a lot more that happen but I think this gives you a pretty good picture of what your getting yourself into at this shop. In the end look at how they rigged my clutch to try to get it to work, if they don't tell you everything you need to know then I don't know what will. ~ Willie

Not satisfied at all This place is over priced with bad service I took my bike here to get my air…read morebox changed & he used a old bike part off an old Bike but charge me new price from the Honda USA website! They fix my bike but When I got my bike back bunch of my parts was missing my gas nuts was missing my radiator cap was missing & my fuse box was open bike was slyer dirty also the guy never answer the phone on purpose I will never return to this place & I advise no one else to go here!

Guy has been my motorcycle man for over 30 years…read more From My Harley's to Chinese bikes and sport bikes he has maintained and repaired them all Engine rebuilds tires maintenance etc It's hard to find a mechanic you can trust...Guy and his staff are all friendly and honest

I bought a raptor 80 used for my son's birthday. I had a starter wire missing causing the start…read morebutton not to work. I'm sure it would literally take someone who knows 5 minutes to fix. I called and explained and asked if I could bring it up there. I offered to pay whatever to just have them look at it. They said no. I'll never go there or recommend them.