These guys take care of me every time. Justin, Keith and Boss Mike are my go to team for my HD…read moremotorcycles. Evo, Twin Cam, M8, regular maintenance or something custom, Keith knows what's up and I have peace of mind knowing that while I'm plowing down the road and staying upright on two wheels - that I have the best team in town making sure my bikes are in tip top shape. I have zero worries.

Called over and asked if I could get an oil change while I waited? "No problem, we'll squeeze ya…read morein." Stood there and watched everything with an interest in maybe DIY next time. Was I asked to wait outside or in office? Nope, we talked bikes for about an hour and these guys answered questions as if I'd paid for a class. Nice people, fair pricing, and solid professional service. Not many, if any, good bike shops around this Northside area of the city, especially one that will do the work that day. Five big stars for the guys at EPM!

I brought two of my bikes over to Malaprop recently to have some work done on them. They are…read moreexcellent to work with, the work was meticulous and the pricing was great. Extremely happy to have them in the city! Both bikes were in and out exactly when they promised and I have no hesitation highly recommending them to anyone looking to have work done for routine maintenance, upgrades or modifications. The shop is really cool and almost looks like they had an architect design it. Check out the Elvis when you're there, almost worth a trip by itself.

From the owner: Custom Motorcycle Builds & Serviceread more

Best motorcycle shop in Chicago -- hands down!…read more Brought my XL883N Iron to Federal Moto and Mike and the guys absolutely knocked it out of the park. What really blew me away -- they took me in with no appointment, had my bike done within an hour, and still left me with plenty of riding time for the day. From drop-off to pickup, the communication was clear, the work was thorough, and the attention to detail was exactly what you'd want for a Sportster. These guys genuinely care about their craft and respect your time. If you're in Chi-City and need someone you can trust with your ride, look no further. Federal Moto is the real deal -- won't be taking my bike anywhere else!

With very limited Motorcycle repair and Maintenance shops in Chicago this place was great getting…read moremy Bike repaired and potentially for Motorcycle Maintenance. I had gone to many of the past ones in Chicago but then never offered good service and communication next to a reasonable turnaround time in repair or maintenance. Some are even cheating Motorcycle customers. Anyways if one is in dire need in Chicago to upkeep and repair ones motorcycle do go here. They are the only ones in downtown Chicago. Mike the owner of the business and Elvis his assistance even went above and beyond to put a extra clutch peg after leaving their shop. Their estimates for repair are reasonable and they try to work it out with pricing if it is too much to repair and insurance does not cover your damages. I got my 2009 Harley 883 sportster back and I am pretty happy since they got it fixed within less than a week. Do go here.

Brought my dirt bike in after it had been sitting for a while and just wasn't running right…read moreanymore. They figured out the problem pretty quick, explained what needed to be fixed, and had it back to me faster than I expected. Bike starts right up now and runs great. Pricing was fair and they didn't try to sell me on a bunch of stuff I didn't need. Definitely coming back next time it needs work.

Still waiting for the owner to call me and make things right. He never test rode the motorcycle…read moreafter "2 point clutch adjustment, new magnum cables , new belt and putting on rear break. I almost killed myself on the way home --very unprofessional and I hope nobody goes to him. Hack mechanic at best. Thank you Harley Davidson for making things right.

I bought a holdover 2025 Triumph T100 from Motoworks via Cycle Trader & the telephone, sight…read moreunseen. The communication was excellent. I felt like a team was taking care of me, not an individual salesperson. The sales price was better than I found anywhere else. The ease and transparency of traveling from New York to pick up the bike at their Chicago location was greatly appreciated. They even arranged to deliver the bike to my son's house in the western suburbs at no additional charge. Nothing but nice things to say about my experience. And what a great bike. It's beautiful and came in at a killer price. Thank you Motoworks!

I previously left a high review as a client who not only purchased a motorcycle from them, but used…read morethem for service. After my last experience with them, I will never bring my motorcycles back to them for any type of service. As a repeat client, it shouldn't be that hard to set up appointments, but their communication is horrible. It literally took me three weeks to get back to me. It is next to impossible to actually reach someone direct. You are always told they're on the phone or meeting with someone and then it could be a day or three days before someone get back to you. The only person who was responsive in of both in my previous experiences recently was Jordan. For this recent experience, I was adding crash bars to my motorcycle a newly acquired Triumph, resolve a service light, handle three nationwide recalls, and get an oil change. To their credit they did a nice job on equipment install. One recall with for replacing the back tire and the other recall with bleeding the clutch for a known issue. They got back to me that Triumph could not get me a replacement tire timely but would cover the cost of a new tire which they provided. They did put on a new tire with a 2024 date stamp. I was contacted about getting service and they recommended changing clutch fluid even though the bleeding the clutch was one of the covered recalls. It was at that point I said deliver my bike without adding anything else. I have other mechanics that can do oil changes. The kicker is that after they return my bike and as I was putting it in my garage I noticed that scratched one of my black side aluminum side panniers. I immediately sent before and after photos indicating the fresh scratch (with black marker that someone tried to conceal) It's 3" long and quite visible. It's not with replacing but just bothersome. Jordan was very responsive and got back to me that they didn't know where that could've happened. Noah, who picked up and dropped off the motorcycle took video recordings both times and I asked them to review. I've yet to hear back from them. It has been exhausting dealing with them. If you're looking to purchase a motorcycle, I would give sales department high rating, but avoid their department for your sanity.

I have an '85 magna v30. I had issues getting it running and decided to reach out to this shop for…read morehelp. Without even looking at the bike, the mechanic claimed cleaning the carbs was going to fix the issue. I had already cleaned the carbs but the guy was adamant. I removed the carbs myself and after about a month later they were ready. The bike didnt want to start. After investigating I found the floats werent adjusted properly. After fixing that, the bike had the exact same problem as before I had them clean and "tune" the carbs. I dont expect them to figure it out right away but now the mechanic is dodging my texts and the shop wont answer my calls. I paid 360 for them to clean already clean carbs and to crack the opening of the pilot screw.

Brought my bike for a check up and repair. Marc did a great job inspecting it, rejetting and…read moretunning my carburetor and getting it ready for Summer. I was very please of his work and how the bike runs

Do not go to this shop. He will rip you off in prices and when things go wrong he hold your bike…read moreand adds storage price gouging to get you to pay. He charged me over $900 for 2 scooters and 1 of them still wasn't fixed, the breaks were not ... More

They changed my oil and when I got home I checked it and almost 2 quarts low ive been looking all…read moreover Chicago for a can am speciallist and came cross these guys they was friendly guess because I was new there the guy forgot to put the screws in and when I drove off they left a magnet flashlight attached to my fender which caused scratches I'm not making this up and now they put my name in auto trade for retaliation ppl calling me out of no where for cars now I have change my phone number ..I sent these guys videos of the oil stick zero star

Nathan is the best. I was traveling through town and noticed my temperature running high in the…read morecity in stop/go traffic. I just drove at altitude in Rocky Mountain National Park earlier in the week and noticed same thing so was worried. I left him a message & he responded within an hour, gave me some advice, his opinion of the situation and offer to stop in if still an issue, and it was all OK! I was so grateful for his expertise, really put my mind at ease and I would take my Vespa here all the time if I lived here or was traveling here.

Tried a few others before I got to these folks. Got good advice on parts and shipping since I was…read moregonna hit a weekend. I got a long case short block then went back for the big bore kit when the one I had didn't fit. I went ahead and stepped up for the big valve head since my service was so good and I felt like I could trust the investment. I'll check here first from now on.