I have been going to this place every month for about 7-8 years. Great massage from Shelly and…read moreLucy. I suffer from lower back due to herniated disc and coming here periodically has helped me with the pain. I highly recommend it.

I rarely leave reviews or complain, but management seriously needs to improve both training, and…read morehiring standards here. I'm a manager myself, and deal with over 700-800 people a day so I fully understand everyone has off days. But customer service should always still feel welcoming and professional, Especially while paying premium prices 1st, the booking of the massage was quick easy and efficient. So credits there 2nd, the massage itself, I would say was bad/Below average. Not what I wanted in terms of therapeutic, or deep tissue. I understand deep tissue massages involves firm pressure, but they should not feel painful or leave someone feeling injured afterward. She actually hurt my lower left back, and left a small bruise on my bone. I left feeling exactly the same as I came in except feeling sore in a bad way. For almost 90 dollars before tip, don't waste your time coming here. I also found out afterward they offer a 45-minute option, which was never mentioned on the phone. I was only told 30 minutes or 1 hour. Customers should be given all available options upfront instead of partial information. And 3rd, she got visibly upset that the Tip wasn't "big enough" and told me "sir, the minimum has to be 20 percent", then she grabs the sign where the prices are, turns it around where there's words on the back, and as im reading the first sentence or two she quickly turns the sign back around so I couldn't read it at all. Seems to me like she forgot about the customer experience, and there was a reason I put the tip as I did. But because I felt like she really needed the money I changed it , and gave her 20 percent or at least close to it. A few extra dollars won't hurt me , but it's more so the principles. Coming from someone who is a manager, and received a bad service that ends up costing well over $100 total, these are what you need to focus on as a business. If these can't be fixed, it's time to start letting people go. -Customer experience -service quality -Communication -Professionalism All need major improvement. I Will not be coming back here again.

Nice place with affordable prices and professional staff ! The service main focuses is deep…read morepressure on massage chairs wich it is very effective to release and get rid of tensions, stiffness and muscles pains ! The place is clean, fresh and relaxing as well !

I have gone from loving this place to not being happy at all. I'm so disappointed. I went for a…read moremassage recently and I had to ask the guy to use more pressure and he assured me he was warming me up for the massage but honestly it was nowhere near enough pressure. I have never done this before but I left J&R and went to another place nearby. I have been for plenty of massages here and without a doubt this would be the worst massage or should I say lack of massage I have received. Massages are important to me and I rely on them to keep me balanced with life and to sit there during a massage and realize that it's not going to get better is frustrating. I realized it was all over when I asked the masseuse to go harder and he said he was warming me up but alas this was not the case. Another frustrating thing is you can not make an appointment and if you do call the number someone answers and last time a lady said she would look on the cameras they have in the premises and told me no one was there - I was in my car and less than two minutes away and I rock up and there is someone well and truly into a massage and someone else sitting in the chair waiting. I left. It troubled me for a couple of days as I'm a creature of comfort and once I find a good thing I stick with it as it had ticked all the boxes. I get a massage often so fortunately, I've found a place nearby for massages but as I mentioned it's disappointing as it was my go to place for relaxation and healing.

If I could give negative stars, I would…read more I've been coming to this establishment for almost 13 years. I don't know if ownership changed somewhere along the way, but the quality has declined drastically over the last 8-9 years. I am a licensed massage therapist with nearly 20 years of experience, so I do know the difference between proper bodywork and poor technique. In the early years, this place was a great find and very convenient to where I live. But over time the staff changed, and with that, so did the quality. After several disappointing sessions, I stopped coming. Every now and then I would give it another chance, hoping to have an experience like before--and every time I left frustrated, with no relief, and upset that I wasted both my time and money. Last night was the confirmation that this establishment has lost my business forever. The therapist who worked on me clearly did not know what she was doing. Her nails were too long, her touch was rough, and she repeatedly left the room during the session for no apparent reason. She only worked one side of my upper body, and when I politely asked her to address the other side she insisted she already had. After voicing my concerns, the massage did not improve--in fact, it felt like she became irritated and intentionally applied pressure in a way that caused pain, not relief. I woke up feeling significantly worse than when I walked in. This was NOT normal post-deep tissue soreness. I am now having to get acupuncture to reduce the neck inflammation she caused by massaging toward the cervical spine rather than away from it, as well as inflammation in my forearms and hands due to improper directional technique. These are basic fundamentals that any trained massage therapist should know. It's possible there are competent therapists here--but after my experiences, along with my husband's and a close friend's negative experiences over the years, I cannot recommend this establishment to anyone who actually understands or needs proper massage therapy. I'm not writing this to attack the business--this is constructive. If you want loyal, returning customers, then the therapists must be properly trained and evaluated. Not once in 13 years have I ever been asked about medical history, injuries, or allergies--basic questions expected in any professional massage setting to ensure client safety. I'm officially done with this establishment, and I hope this review encourages improvement for the sake of future clients.

I have been going to see Xixi at Asiami Massage for over 15 years. She is excellent at trigger…read morepoint and deep tissue massages. These are the kind of massages that hurt when you get them but feel better the next day! Xixi does have alot of strength to her hands so if you want a less string massage let her know. Prices have gone up some recently but its worth it.

First time at this massage spot and it was 10/10. We booked a couples massage, deep tissue with hot…read morestones. It was absolutely lovely, they really went in the spots that were needed. I do wish they gave us for foot massage time but it was so relaxing and everyone was so kind. Definitely going back

Once again, I was there and had Vivi as my therapist, what an amazing lady. She's great, very very…read morenice, your body will thank you after she done with it. I highly recommend her and will definitely keep going back as long as she's working there. Thank you VIVi, looking forward to my next massage. Moody!

Came on Valentine's Day for a couples massage! Our masseuses were Adri and Maria, Adri asked my…read moreboyfriend questions to make sure his massage was fit to his liking, Maria was more quiet but she knew what she was doing! I'd request her again next time. We didn't get the champagne or any strawberries since it was laid out in the lobby, and with COVID and everything we decided it was best not to. But the service was quick to get into the room, and it was a full hour of massage & hot stones, we will return sometime! Thank you!

I. Love. This. PLACE!!!! The staff here was EXTREMELY nice to me and my friends. We had a spa day…read morein honor of my 30th birthday and from the beginning to end everything was wonderful! They set up a small bites table for me which included toast, Brie, fig preserves, fruit, traditional Cuban treats, a cake, and sparkling wine for us. They totally went above and beyond to make my day EXTRA special! We had the one hour massage and one hour facial package and I don't think I've ever stumbled upon a deal THIS good. Both our massages and facials were absolutely wonderful, omg. The ladies were gentle but firm with the deep tissue massages. I literally fell asleep during the entire session. our faces were GLOWING the following day after the facials. Thank you so much for making this day so memorable and special for all of us. You have a forever client here!!! THANK YOU ALL!!!! Please book your next massage/couples massage here. You will NOT be disappointed!!

Terrible experience!…read more Booked a couples massage for me and my wife and the experience was terrible. Tried to hint many times that I was not enjoying my massage. Repetitive mashing with no point, my masseuse kept yawning and putting minimal effort. I tried to hint many times that I was having an unpleasant experience and even mentioned "this was the worse massage I have ever had". Never tried to make it right and quickly charged me full price. Save yourself the disappointment and visit a reputable masseuse. If you are looking for a quality professional massage this is not it.

People think that this place might be sketchy, but it is fantastic. Every time I have gone and…read morereceived a massage it has been relaxing and wonderful. I truly recommend this place.

Super clean and well organized spa. Easy to schedule and excellent value. Good parking in safe…read morearea. Plus a super professional excellent massage therapist.

Cute. Clean. And solid massage. Came in on a groupon for an hour massage, Sadyis, the massage…read moretherapist gave me 1 and 15 mins. She was professional and thorough and would recommend her and this locale.

exactly what I was needing Lucy was my therapist. 1 hour…read morefoot massage..started with neck and back. she packs some power in her petit stature. Foot massage on point. She also stretched me. more than what I expected. Very reasonable. Definitely going back!

The massage itself was good but the place was a little off. Also I added 15 min to my massage and…read morethey charged me $40 extra. That's crazy