I have been going to Lorraine for almost 4 years now. Great customer service, and close to home. Bikini waxing professional . read more

Amazing. Lorraine fixed my eyebrows after months of having unsymmetrical ones. She is close to my house, responsive to texts, on time, clean, professional, music vibes. Better than sugar cove. Waiting patiently for my eyebrows to grow out so I can see her again. read more

My hair was literally orange when I first came in and now my hair is a beautiful brown balayage! Josie is seriously amazing 10/10 recommend! The salon is super clean and easy to find. On top of that, I also got such a good price due to their 20% deal on yelp. Definitely a hidden gem! read more

Beauty Bird Lounge - Skin Care Near Me - Redondo Beach, California

WARNING!!! Stylist Hannah kept calling insisting she talk to me where she then called me a bad person and that she did not want to cut "people like me's hair" Continued to say I am unsympathetic after I agreed already to move the appointment Extremely unprofessional and gave attitude while "apologizing" over the phone I am a survivor of verbal, physical, mental, and emotional abuse and for her to continue calling me to allow to her to apologize with attitude while still blaming me was upsetting and triggering Would 1000% not recommend! read more

Beauty Bird Lounge - Incredibly rude and hostile - Skin Care Near Me - Redondo Beach, California

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I recently wanted a hair color change, I decided on Beauty Bird Lounge after looking up a few places and they recommended Hannah. I went to my very first appointment, which was a hair consult. I parked in front of Beauty Bird and texted Hannah that I was ready to go in whenever she was ready to see me. She responded that she had forgotten to let me know that she was actually in another salon location right across the street, called Bobby Pin Beauty Studio. Okay, no worries, we all tend to occasionally be forgetful. So I went across the street and did my hair consult. Before leaving, just to be extra sure, I asked Hannah if I should meet here at Bobby Pin for my appointment, OR at the original location across the street, Beauty Bird. She confirmed to meet at Beauty Bird. On my appointment day, I arrived at Beauty Bird. Again, I texted Hannah to let her know I was outside. I waited close to 30 minutes in my car before she finally responded that we were supposed to meet at Bobby Pin. I responded back kindly letting her know that she confirmed to meet at Beauty Bird, but fine, I didn't want to argue or get off on the wrong foot. So I went across the street (again). The actual hair coloring and styling went fine. But the next few days, I realized the color wasn't super on par with what I was envisioning. And the worst part was that I started to notice my haircut was actually done very poorly. My bf even noticed! And this says a lot coming from him. I texted Hannah to let her know that I wanted my hair fixed. A day before the next appointment, she texted me saying she was feeling ill. So we rescheduled. The morning of the rescheduled appointment, I texted to confirm that I was looking forward to our appointment. She responded that she totally forgot to put me in the books so she forgot that she had an appointment, and then followed up with stating that she doesn't think we were a good fit. So she left me with my hair color half done and a really bad haircut. I found another salon with a new stylist, and what a relief! She fixed my hair. And I can confirm that the haircut by Hannah was terrible because this new stylist asked me, "...Did you cut your own hair? A lot of clients come and ask to fix their hair after trying to do it on their own at home." Ugh...Maybe this was a blessing in disguise? If it weren't for Hannah's unprofessionalism, I wouldn't have found my current stylist. I wasn't going to leave a review, but felt that I should share my experience since I paid a lot of money to Hannah/Beauty Bird. In the end, even though I did like Hannah as a person, she lacked a lot of important skills, namely, hair styling and communicating. In retrospect, as I type this all out, there were a lot of flags from the very beginning. And I feel a little disrespected, like wow...how many times did Hannah forget about me? So, I suggest to really sit down and have a conversation with Hannah before booking her. From my experience, she seems like she's very picky with who she chooses as her clients. read more

0 star service. I contacted this salon through Yelp and went in for a hair consultation with the hair stylet Hannah since the salon recommend to do so. It was just a 5 mins conversation that I honestly didn't find meaningful or useful (I could have just sent them my hair pictures which I did), but anyways I show Hannah the hair color I want, she said she can do it so we go ahead and schedule the appointment a week out. During the hair consultation, Hannah said she will send me her recommendations of hair products, but I heard nothing the whole week and eventually I reached out to Hannah 1 day before our appointment just to confirm everything is on schedule. She confirmed with a "Yes". Now 1 hour before the appointment, I'm ready to head out for my hair appt. Hannah texted me and said she can't achieve the hair color so she can no longer do it, she just wants to be honest. HELLO, why are you telling me right before our appt instead during our "hair consultation", I could have scheduled my appt with someone else a week ago. Wasting my time. I have a wedding to attend in 2 weeks. Terrible service and experience. I do not recommend. read more

My daughter hates her hair and won't leave her room and keeps a hoodie on during Zoom classes.. It was done by Pepper/Rachel Przepiora. I had sent her photos of my daughters hair and the blonde she wanted prior. More like 50 shades of orange. She started at 12:30 pm and we went home at 9:30pm and she still didn't finish. And I'm really upset because now she want to charge me extra on top of the $454 we already paid her, to finish her job. I don't think Pepper/ Rachel has done this before and I don't appreciate her using my daughter as a guinea pig. read more

Beauty Bird Lounge - 50 shades of orange. Actually more orange than in photos. Daughter wanted ALL blonde, not orange and brown roots. - Skin Care Near Me - Redondo Beach, California

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Ask for Aric .... he's chill, and wildly talented. He balayage'd my hair (without making it look orange or brassy) and gave me a beautiful cut. I've gotten a bunch of compliments (even 1 month+ out). Thanks Yelpers for leading me here! Located in a mini mall...easy to miss, easy free parking! read more

I went in for a simple trim and light layers in the front with Josie. She was very sweet and did a great job. I'll be back for more trims and possibly color as well! *Covid practice: -I believe they are allowed 4 people total in the salon at one time. When I went it was just me and Josie. -Masks were worn the whole time. -I was asked to sanitize my hands as soon as I walked in. -I saw her sanitize the chair and work station area after she washed my hair. read more

Beauty Bird Lounge - Trim with light layers - Skin Care Near Me - Redondo Beach, California

Love love love it here! Very professional and always on time! Very clean establishment also!

Tracy! She's so freaking awesome! I'm so glad that I found her! I've been wanting a new hairstyle and change, but I was always hesitant because of past experiences at other salons. I have extremely thick curly hair (which can be challenging for some stylists), so I usually get uneasy around new people cutting my hair because I end up with a mushroom bob. Nope, not with her! :) She gave me nice long layers and tapered it perfectly for me. I asked her if she's ever worked on "mixed" or "ethnic" hair like mine, and she said she's worked on "ALL hair types," which is very impressive. I showed her a few pictures on my Pinterest to give her an idea of what I wanted, and she went above and beyond. I'll definitely be coming back! ;) read more

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I have been to numerous salons throughout the bay area and most of California and have always left unhappy and unimpressed. This review is for the entire team at the Beauty Lounge in Brentwood especially my stylist Hannah Can I just say, this place really wowed me. The salon is team oriented and professional all the way. Upon entering the salon the presentation was immaculate. Super clean, everything is updated and fresh to reflect what I would expect in a Salon. I was greeted by everyone I went through a consultation with Hannah. Hannah was confident, experienced and just naturally brilliant. She went to work right away and spent the better part of the day performing a color correct and color treatment (also a PM Shines). This girl did not disappear from my chair once, she didnt answer any phone calls and did not text. In 2012?!?! COME ONE GUYS! THATS HUGE! Super courteous and professional all the way. She did not stop to take a lunch, or have someone take over. I finally insisted she tend to any personal business while I was processing but she was quick and never left my side. Shawna and Robin were super friendly and kept checking up on me and it was just nice knowing so many people are being attentive to my needs. I mean really, just the experience of this place was overwhelming. To say this team and their abilities impressed me would be an understatement. A group of super hard working and talented, knowledgeable professionals that are all about catering to your needs, they go above and beyond achieving just your desired look. My hair looks amazing, I'm so grateful to find this place, I am now a Beauty Lounge convert. read more

I've been debating writing this review but since I found this salon on yelp and I wish I hadn't I felt like there needed to be more honest reviews on here. I got my hair done by Jade last month and I wanted to go from a medium blonde to platinum blonde. Also I asked her to cut my mid back length hair to my shoulders. Jade absolutely destroyed my hair and instead of coming out platinum it was grey like I was wearing a witch wig. It looked like that trend which I know some people like but I specifically asked for it to not be grey but a cool toned blonde. The cut also had issues and more than once I found pieces 1 inch or longer that were just randomly missed it was totally uneven. The worst part was when I contacted her telling her I was at first ignored (funny how making and appointment was so easy but when there's an issue no response). Finally after a few days I texted her again and with no apology from her. She basically told me to spend more money with her to fix it. Are you joking? At this point I already spent $340 to have my hair ruined by her. Her customer service is completely lacking I wish I never came here and would warn anyone to stay away from Jade unless you want grey damaged hair and the only solution is to pay more for her mistakes. WORST HAIR DRESSER EVER!! read more

Great experience here! Contacted the salon and made an appointment via Yelp messaging. The owner, Lorraine, was the person who I scheduled with. They contacted me within 1 hr! Afterwards, they followed up with text messaging with all the details (date, time, hair stylist name). Upon arrival, you're greeted with a very open, white salon. Brightly lit and music playing. Nice atmosphere. They even offered refreshments! Full size water bottles, keurig coffee, and that day I was given an enormous donut. It was delicious--especially on an empty stomach . Ali was the hair stylist who did balayage and baby highlights on my hair. She was easy to talk to, gentle on my scalp, and offered different options to tackle my situation (lots of new growth on my roots, old highlights on my ends, and a weird layered haircut). I never felt rushed for the entire 3 hr session that I was there, nor did Ali push me to purchase any of their products like many other salons I have been to. The other ladies working there were friendly and personable. It was relaxing and the cool breeze through the open door was great. I will be returning to lighten my hair again. This place is great and I highly recommend Ali! read more

Beauty Bird Lounge - Before photo: blah hair. - Skin Care Near Me - Redondo Beach, California

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I got my balayage done with Ali and I loved how it came out she did such a great job, Id definitely recommend her! Also, there was plenty of parking and setting up an appointment was simple as well. read more

I had Josie as my hair stylist. She was amazing and so thoughtful/easy to talk too and had great style! She totally fixed my terribly messed up hair that had a band of old black dye, with red ends and super light roots. It's seriously the prettiest it's ever been! Thanks Josie!!!! read more

Beauty Bird Lounge - Skin Care Near Me - Redondo Beach, California

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Lorraine is amazing. Upon a recommendation from a friend I wanted to give her a try and with the limited brows she had to work with she did an amazing job with waxing, shaping and tinting to give me a much better brow. So thankful I found her! read more

Beauty Bird Lounge - Skin Care Near Me - Redondo Beach, California

GO SEE HANNAH!!!!! I've been looking for a stylist in the South Bay for awhile now. I'm extremely picky and my hair is thick, blonde and not the easiest texture to work with. Hannah is an expert stylist and colorist. She never disappoints, she always listens to what I want, she goes the extra mile for her clients, and make us feel beautiful. I've got the whole family going to her! And if you want your guy to be trendy with his hair, Hannah can do that too! Hubby is happy I'm happy! Hannah for the WIN! read more

Ali is AMAZING!!! She has given me the best hair of my life!! She's been doing my hair for over a year now and I couldn't be happier! Being a mom of two little kiddos (ages 1 and 5) is tough. I barely have any time for myself. However, when I finally do make time to get my hair done, Ali works her magic! She is sweet, funny and super talented! I love coming down to Beauty Bird for some much needed #selfcare. You should too! read more

Beauty Bird Lounge - Full balayage + base + toner and cut. Seriously, Ali is AMAZING!! June 2018 - Skin Care Near Me - Redondo Beach, California

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I don't get my lashes done often and have had some bad experiences which has lead me to avoid doing lashes, but this place is truly wonderful and my experience here was relaxing. This was my first time here and the lash tech gave me exactly what I wanted and definitely made my eyes pop. I loved the results and highly recommend this place read more

BEWARE!! Do not come here unless your hair has already been styled or long and straight!!! You will leave feeling like garbage, and without anyone wanting to/or being qualified to touch you! So I made a first-time appointment here. I have VERY curly hair. I called them and made an appointment for highlights and a trim. My hair had been under a hat all day, so it was tangled and kinky... the look of disgust on Ali's face was undeniable. Okay, fine. I don't go to the salon beautified. That's what I want coming OUT of the salon. But whatever. So, next. I have a bob. I was told neither she nor anyone else there does short haircuts??? I've never heard of that before. I've never heard of anyone in an entire salon not be able to do a blunt bob. Ever. But I said fine. I'll just do the color then. Annoyed, but my patience in still intact, I had to explain to her, that you don't just brush curly hair while it's dry. I said, usually the hair dresser would wash it, and work through the curls while it's wet, then take the five minutes to blow dry it before applying color. She said she didn't have time for that. That makes no sense since I was no longer getting a cut. That would have taken an extra 10-15 minutes. Tops. Between her tone/look on her face/unwillingness to touch hair that isn't long and silky-straight, I felt some curly-hair discrimination or something going on here. Would never come back. I walked out. Now I just have to figure out how to get a refund for my coupon I purchased! And oh yeah, adding this on, the lady in the chair who was there when I walked in had short hair. Worst experience at a salon ever. read more

Mary was my stylist and she was amazing! She worked so hard on my hair and it turned out absolutely gorgeous! I will NEVER let anyone ever touch my hair unless it's Mary! She made me feel so comfortable right away, she was very patient with my requests and she did an awesome job explaining her techniques and what she was doing every step of the way! I always get anxiety when I go to a new place, I have really thick and long hair, it's easy for someone to get over-whelmed with it. Mary absolutely rocked it and executed such a confidence in her skills my anxiety quickly depleted. By the end of the appointment I felt like her and I were really close friends! The salon is chic and stylish! I loved all of the girls in there, so much fun and positive vibes! Walking in to Beauty Bird Lounge was so refreshing! Thank you for the excellent customer service! read more

Beauty Bird Lounge - Color and haircut by Mary! Stunning!!! - Skin Care Near Me - Redondo Beach, California

I have been trying to get an appointment for a week now....texted, called and left an answerphone message, and used their online call back sign up system, all without success. They don't text or call back so it is impossible to make an appointment. They really need to get a receptionist or someone to take bookings! read more

I had such a great experience with my Brazilian wax with Lorraine! She is professional, friendly, knowledgeable, and made me feel very comfortable and at ease! I liked that she provided a wipe if needed as well as a cover to put on your lap before/after. I have had painful wax experiences in the past so was a little bit scared/nervous but she was efficient and the pain was minimal. I also really like the convenience of making appointments via text. I highly recommend and will continue going to book my wax appts with Lorraine! read more

Lorraine is the BEST at everything! Her bikini waxes are quick and painless (who wouldn't want that right?!) and she does brows like no other. She takes her time and is very precise when mapping out my brows to wax and tint. She also is very responsive and always accommodates my schedule. I've been going to her for many years and won't switch! Top notch salon! read more

Hi ladies I hate to do this to a salon with near perfect review but after a quick decision to get a haircut here after an eyebrow wax I left down $245 with the worst haircut I have ever gotten in my entire life. I returned to the salon unhappy and they fixed my uneven and choppy layers as best as they could but didn't offer a refund or any additional compensation. I was refunded several weeks after my hair was repaired for the haircut ($65) and given free waxing coupons (1 bikini and 2 eyebrow) by the owner who referenced my unhappy reaction on "social media" and I was prompted to update my review after the holiday weekend. The hairstylist who fixed my hair did an amazing job. Photo link: http://www.yelp.com/biz_photos/beauty-bird-lounge-redondo-beach-2?select=1hENejOzigstmguSuVTO7Q#1hENejOzigstmguSuVTO7Q read more

Beauty Bird Lounge - Not recommended, refer to review - Skin Care Near Me - Redondo Beach, California

Update, March 2017 appt: Had my 2nd microblading appt with Lorraine and I just love, love, love the outcome! So much kudos to their whole team because they're just all welcoming And yes, I feel pretty even with short hair! ------------------------------------------- Jan. 2017: So much kudos to Jade for making me feel comfortable with my decision to cut my hair! And Lorraine for being so accommodating with replying to my questions when their shop is technically closed for business. I will keep coming back for sure and will try to refer people! read more

Beauty Bird Lounge - Style, cut and hair magic by Jade!!! - Skin Care Near Me - Redondo Beach, California

Starting off with THANK YOU ALI! Made an appointment a week in advanced. I've grown out all of the color in my hair so it was my natural brown. Ali did my hair in about 3 hours and it was all well worth it! The salon is a beautiful white walled, black chairs, long extended mirrors, with a welcoming drink when you walk in. I got my hair done this past thursday and i'm still absolutely in love with it and flaunt it like crazy. I decided on a balayage with definition and got exactly that. BeautyBird Lounge is definitely a go to. read more

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Edit: Just saw that Jessica moved! Will be following her at her new salon (see review below for salon details). I've been to Beauty Bird twice; first time in late-2015 with Tracy and again two months ago with Jessica. Both ladies are great! JESSICA IS AMAZING! Extremely knowledgeable and personable. It was my first time trying a shorter lob style and she definitely made me feel comfortable throughout the process. She explained how different cuts and angles can frame a face and helped picked what looked best for my face and how I treat my hair (which is basically never styling my hair lol). She also provided advice on products that can provide volume for my thin and limp hair. She took her time cutting my hair. When I asked how to show me how to style a lob haircut, she took her time to teach me how to curl my hair properly to frame it better and add more texture. I admire her knowledge and you can totally tell she cares about her clients. Definitely will be coming back to her! read more

Beauty Bird Lounge - Thanks Jessica! - Skin Care Near Me - Redondo Beach, California

If you're looking for a salon and don't want to keep going to people who mess up your hair Ali is the girl to go to here! I have gone to Ali twice and every time she leaves my hair looking GREAT and she makes sure that what I'm aiming towards comes out the way I want it and also she makes sure she isn't giving you something that will make you look horrible she is seriously a hair goodness and I could not ask for anyone better! I'm so excited for more opportunities to have my hair done by her and I recommend everyone who needs a hair goddess to go to her! Ali you're the best thank you so much for your AMAZING work!!  also the owner Lorraine has been there the two times I have got my hair done and she is beyond kind and makes you feel so comfortable she's not snobby or rude to you when you're there she interacts with her customers and that is such a plus especially when you're running a business! Thank you for your warm welcomes Lorraine and Ali!! read more

Beauty Bird Lounge - Skin Care Near Me - Redondo Beach, California

Mary is absolutely one of the most amazing hairstylist. She is very hard working and dedicated to getting you what you want. I had black box dyed hair a year ago and never imagined she could bring me to being a blonde! She made the whole process look great, and kept my hair healthy. Her technique and knowledge has blown me away, one of the best decisions I've made was trusting her with my hair. She is truly a credit to Beauty Bird Lounge, thank you so much Mary see you in a few months for a trim :) read more

Beauty Bird Lounge - Mary's amazing work, so in love with my hair! - Skin Care Near Me - Redondo Beach, California

My first time and I absolutely love it. The girls are really nice and attentive. Hannah did amazing with my hair, definitely coming back in 6 weeks. Highly recommend! read more

Beauty Bird Lounge - Skin Care Near Me - Redondo Beach, California

Definitely have to say that Mary is one of the best, and most patient, hairstylists ever. She never fails to make sure you're satisfied with your haircut or hair color. I always see a huge difference with my hair after getting a haircut with Mary, which makes me feel extremely happy and beautiful! I've been getting my hair done by Mary for over a year now, and she always does an outstanding job. She really works wonders! Also, the Beauty Bird Lounge has an overall welcoming ambiance, I highly recommend coming here if you're thinking about dyeing your hair, or getting a stylish haircut. :) 10/10! read more

I wished I saw the reviews below about Hannah before I got her assigned to my haircut. After waiting a year to get a cut due to COVID I was really looking forward to some pampering. Right before my appointment I got a call from the owner that my appointment needed to be moved due to a color correction taking too long. Bummer but okay, it happens and she kindly offered a 10% discount for the change. Next day I went in and while Hannah was very nice, her mask was below her nose half the time (one of the reasons I avoided salons until I was vaccinated). I showed her two images of simple long bobs (collar bone length) that I've had before and knew worked for me to chop my then mid-back length hair. She started in the back but once she cut my front length I knew it was too late: it was way too short. I have naturally thin wavy hair and anything above my shoulders requires way more damaging maintenance with straightening and blow drying. I feel like I look a lot more like a suburban Karen than a modern professional. With a lot of tough life stuff happening I was really just looking for a confidence boost in my cut and now I'll have to get creative until it grows back. read more

She did such a great job of reshaping my brows after I grew them out. My brows are naturally very uneven and she got them to almost match! She did a great job of leaving them in the thicker modern style while still ensuring they have shape. Will definitely go back. read more

Beauty Bird Lounge - Before - Skin Care Near Me - Redondo Beach, California

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My experience at Beauty Bird Lounge was amazing! I have been looking for a new hair salon for awhile and decided to take a chance here because all the reviews I read. I made an appointment through yelp and was able to get my hair done within a week. The stylist that worked on my hair was Ali and I'm so happy with how my hair came out. I was little nervous getting my hair done because this was the first time I ever bleached/dyed my hair, but I'm so happy I decided to get my hair done. Ali was very thorough and took her time doing my hair and asking questions to make sure she knew exactly what I wanted. I couldn't be any happier with how my hair came out. I also came back with my mom to get our eyebrows done by Lorraine and we were very happy with the outcome! I will be sure to recommend this salon to anyone who is looking for a new salon!!! read more

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I found this place on Yelp after a hair disaster I had at a previously at a local salon. I am so glad i decided to book an appointment with Marry! I booked via yelp with Lorraine, it was an easy experience and she was very helpful with finding a date that worked with Mary's availability and my schedule. I came in on Saturday for my appointment and my first thought was how cute the salon was! A woman greeted me and told me Marry would be with me shortly. She was really nice and made me feel welcomed. Marry is the best! She was so kind and friendly and gave me some helpful tips and tricks for my hair. She transformed my hair color into exactly what I had envisioned. I'm pretty sure I found my forever stylist. I highly recommend this salon. The level of professionalism, knowledge and kindness really exceeded my expectations!! read more

Josie is awesome!!!! My hair looks beautiful because of her. For reference, I have dark hair. I was pretty scared of the results since I wanted to go light, but, my hair has never been better. Also, the products they use in the salon, and the other hair stylists in there, are all very great. Love! read more

Beauty Bird Lounge - Hair by Josie! - Skin Care Near Me - Redondo Beach, California

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The Beauty Bird Lounge is actually a room inside the Parlour Hair Salon (which the decor is super modern and very chic). The room itself is very neat and calming, but I felt a little iffy because of its super close proximity to the main entrance (makes me a little nervous every time she opened and closed the door that those passing by might be able to peek in). Then again, at the other place I usually go to, they only have a curtain separating the room and the front... 5 stars for Lorraine definitely. She is super friendly and very professional and does a really good job in keeping a conversation to make one feel more at ease. She also uses aromatherapy to help with relaxing before a procedure and walks you through whatever she is doing. I'm not sure how I feel about that because she did warn me every time she was going to pull the wax strip...sometimes knowing when increases anxiety. She's also not as speedy as my usual person (but it might be because her conversations are so engaging!) and works on smaller sections at a time so I think the prolonged time/more strip pulling increases the pain slightly. With certain procedures, you really just want to get in and out. Overall, I am very pleased to have found her and she will definitely be my go to esthetician if I'm in the area. read more

I needed a blowout and was so lucky and happy to find Hanna @ Beauty Bird Lounge. She did an amazing blowout and is so sweet. I am from the San Francisco Bay Area visiting my brother and wanted a little pampering. Definitely recommend Hanna and will use her again when I am back in town. read more

Beauty Bird Lounge - Skin Care Near Me - Redondo Beach, California