The location has beautiful views of the Naperville skyline. The facility is clean and classy. They now have a barber named Maurice who does cuts and my personal favorite a hot shave. A good hit shave at a modest price is very hard to find, but you'll find it here. Maurice uses superior products, is highly trained and clearly takes his shave seriously. This is a home run. Go treat yourself! read more

Zano Salon & Day Spa - Maurice's barbers section, with a great view of Naperville. - Nail Salons Near Me - Naperville, Illinois

It pains me to write this, but I feel it's necessary. My daughter and I have been loyal clients of your salon for years, regularly coming in to have our hair colored. We've spent thousands of dollars over time and built what we thought was a positive relationship with your team. However, I'm deeply disappointed by how I was treated recently. Months ago, I had to cancel an appointment on the day our beloved golden retriever passed away. It was an emotional, heartbreaking day, and canceling was not a decision I took lightly. Since then, I attempted to rebook verbally for a future date and called to confirm--only to be told you would no longer accept advance bookings from me. I was told I could only do same-day appointments due to "multiple cancellations." One of those was the day my dog died. The lack of empathy, understanding, or even basic professional courtesy in this situation is staggering. There was no outreach, no consideration for our long history as paying, respectful clients. Instead, I was shut out. This is not how a professional salon should treat anyone--let alone a loyal customer. I'm shocked and hurt by the cold, dismissive response I received, and I'm still waiting to hear from a manager. Frankly, I don't understand what kind of customer service process allows for this kind of treatment. I won't be returning, and I wouldn't recommend your salon to others based on this experience. It's a shame it had to end this way. Any other issues other than Julie the colorist and goodbye read more

Absolutely Ridiculous to charge customers your credit card surcharges...it's called "cost of doing business"... Look it up!!! Who does that??? Greedy and meanwhile very few experienced stylists left: You can't afford to lose more customers, there are plenty of good options around and they do not pass on their banking fees to us! After 5 years, it's time to take myself and family somewhere else. read more

Visited for the first time for a haircut and had a great experience. Julie made sure she understood what I wanted and checked in with me throughout. She had a good understanding of my wavy hair type and was able to advise me well! I love my haircut! read more

DO NOT come here for a LASH LIFT ! I went yesterday: right eye turned out as expected but the left eye is bad. The lashes are crisscrossed! I now have a v shaped gap in my lashes. After the session she gave me the mirror and I said what's going on here. It's like there's a gap. She replied, yeah I saw that. I asked if she thought it would fix with mascara she said yes. The real answer is no. I called this morning and talked to manager, Allison, who, while interrupting me many times, acquiesced to giving me a refund credit at the salon. She placed the blame on me for wearing makeup to the session. I said I'm the customer, if you expect me to come without makeup, you should have told me before. I was in there the night before for a hair color and I received a text message from them, nothing about makeup free. She said oh that's an automated system, we can't do anything about that. So let me get this straight: I make an appointment and I'm expected to do something yet no one has told me this??? When I arrived the technician, Yaddi,, took off my makeup and dried my lashes with a small fan. Then she moved on to the treatment. One lash turns out fine the other does not. And I'm the one responsible because I came there wearing makeup? That does not account for crisscrossed lashes. Wow, Immensely disappointing. read more

just now NEW Save your money and go someplace that cares because this is certainly not an establishment that does. Long time customers didn't even receive a phone call that they were closing down the Ogden location. I heard only the high paying customers were the ones that were notified and that is not a place I care to be associated with, including long-time stylist, Julie. read more

This salon has gone down hill so much! I've been overcharged 2x in the past year and I'm still waiting to be refunded on the second time. Staff at the front desk very unprofessional. read more

Amazing experience today at Zano with Myla. She had a good reviews from other customers, so I decided to book my appointment with her, couldn't have made a better choice!!! I had blonde hair until Dec 2019 when I decided to do a quick touch up at home for my grays and my hair turned out super dark... so I had to wait a few weeks to color agaiin, and here I was todaY, with virtually no hope of being blonde any time soon! I figured it would take months to get anywhere close to being blonde again.... well, I was wrong! Myla was on point with the time of the appointment, she sat me down and we discussed what I wanted and expectations for today. She listened to everything I wanted and told me step by step by step what she was going to do. Today I am pleased with the results, it's a major understatement!!! The pictures speak for themselves! To say it simply, Myla has been one of the best I've ever had doing my hair. And I am VERY pleased with her work! Keep it up, Myla!!! read more

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My hair stylist was Alyssa. My niece went to her as well. She was able to work with what my requirements were and was very considerate about my requests and a kind person. I was happy and content with the haircut. Definitely a go to place! read more

I had my nails done with Lisa and I absolutely love them! The salon itself has taken excellent measures for Covid protection so I feel at ease, she has all the CND shellac colors you could ever want and she does Stamps to give that little extra fun (if you like that option). I've been going to Lisa for several months now and my color lasts a month (could go longer if I didn't want something new after a few weekS) - so overall: great salon, great location, great products and Lisa is the BEST! Would highly recommend her and the salon read more

Zano Salon & Day Spa - Nail Salons Near Me - Naperville, Illinois

Moving from California, I've been in the search for a women's hair salon. I am glad that I gave Zanos a chance. Me and my daughter love Rose! My 4 year old loved getting her hair washed, hair blow dried and cut. It was the cutest experience. I am glad that Rose made her first experience at a salon unforgettable. Rose also makes sure we are beyond satisfy with our haircuts. She is very friendly, detailed oriented and professional. We couldn't ask for a better hair stylist. Also, the front desk is very friendly always making sure we are taken care of when we arrive. Overall very good experience when we go to Zanos. read more

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Marissa has been doing my hair color for about 14 years now and she is the only person I trust to do so! I have lived in the city for a few years now and continue driving out to Naperville. If you haven't already, make sure you check her out! You won't be disappointed! I get constant compliments on my hair color, including from the stylist who cuts my hair! read more

Zano Salon & Day Spa - Please excuse the 12 weeks sticker - Nail Salons Near Me - Naperville, Illinois

This place is great from the views to the people working the front desk! however, this last time i came for a haircut, i was disappointed. Unfortunately, i didnt see what had been done till after the fact when i got home, showered, and styled my own hair the next day. Hair is hair and it will grow back (so no big deal) but i highly recommend maybe searching your stylist before making an appointment if you're very picky with your haircuts. This is fixable of course, I just wish i didnt have to deal with it as i dont have the appropriate scissors to cut it. read more

Zano Salon & Day Spa - Nail Salons Near Me - Naperville, Illinois

Me and another person went to get haircuts here hoping to find a new forever salon. The place seemed nice enough walking in, but we were both assigned to hair stylists that appeared to have no idea what they were doing with hair, unfortunately. My hair was just chopped in sections with no lining up or review of the final product, and I was left with hair so choppy and uneven I had to go back to the salon the next day to get it straightened out. (It was so obviously uneven even a non-professional should have caught the issue!) I went in with hair that was down to the middle of my back and ended up with hair just below my ears because so much had to be chopped to even the cut out. On top of all this, the person cutting my hair was asking incredibly personal, inappropriate questions. I felt like there was more interest in getting involved in my private life than cutting my hair. I also got unsolicited comments about my lifestyle and appearance, like how I would look better without glasses or don't look good with short hair (even though the entire purpose of me being there was to get a hair cut). (Really, the haircut was bad enough on top of the lack of professionalism and violation of boundaries...) The person I was with also got the sense that their stylist wasn't comfortable cutting hair (apparently her speciality was pedicures?). While my cut took maybe 10 minutes, hers took 5x as long just because the person cutting kept checking every section. I still am in disbelief at how awful this haircut experience was. It was traumatizing and really unacceptable for a salon. I cannot stress enough how horrible I felt after my experience here. My takeaway was the salon lets anyone cut hair whether they're comfortable doing so or not. So either select a stylist carefully or opt for a different salon. Please. read more

Amy has changed my hair completely for the best ever. This past summer I had BOX DYED black hair and now my hair is BEAUTIFUL. I couldn't be more thankful to this salon and to Amy for giving me a brand new look! read more

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I got a haircut by Magda in March and I wanted my hair short in the back and long in the front. The girl seemed like she had no idea what she was doing and it looked nothing like what I wanted so eventually I told her to just leave it as is since she wasn't giving me the results I wanted. A few months went by and a friend was doing my hair and she said "do you know your hair isn't even in the back?" And I'm like what?!?? Unbelievable. So I scheduled a hair coloring with Charles Ifergan salon and decided to ask what the professional stylist thought of the back of my hair and sure enough they said the same thing! It wasn't cut even in the back and one side in the back was longer than the other! I immediately called Zanos on ogden and asked to speak to a manager which was Christine and she said because the two weeks passed after my haircut that she couldn't do anything! And I only asked for them to even out the back and she wanted to charge me full price for a new haircut! FU Zanos! Now I'm waiting to here from corporate. Do not go to this salon! They have no idea how to cut hair properly and are very rude! You can clearly see how uneven it is in the back and they refused to fix it unless I paid full price! I got a haircut by Magda in March and I wanted my hair short in the back and long in the front. The girl seemed like she has no idea what she was doing and it looked nothing like what I wanted to eventually I told her to just leave it as is since she wasn't giving me the results I wanted. A few months went by and a friend was doing my hair and she said "do you know your hair isn't straight in the back?" And I'm like what?!?? Unbelievable. So I scheduled a hair coloring with Charles Ifergan salon and decided to see what the professional stylist thought of my back hair and sure enough they said the same thing! It wasn't straight and one side in the back was longer than the other! I immediately called Zanos on ogden and asked to speak to a manager and she said because the two weeks passed after my haircut that she couldn't do anything! And I only asked for them to straighten out the back and she wanted to charge me full price for a haircut! FU Zanos! Now I'm waiting to here from corporate. Do not go to this salon! They have no idea how to cut hair properly and are very rude! read more

Zano Salon & Day Spa - Got an uneven cut by Magda at Zanos on ogden in Naperville! The manager Christine refused to help, so I'm waiting to talk to corporate. - Nail Salons Near Me - Naperville, Illinois

This place is so clean and professional the girls at the front were very nice they sat us down as we waited for pedicure. Meghan came and got us 5 min later. She walked us into our room. My legs felt Amazing as she dug into my muscles and put a scrub on them. Then she got my feet scrubbed and nail polish on. Thanks to Meghan I will be back. read more

Ok so Zano hair salon said I posted this review cuz I wanted my money back HELLL NOOOOI would never do that I'm so upset cuz they offered me a free pedicure to remove this post and I didn't take it. No I don't want your business you're not going to buy me sorry. You guys are so unprofessional and rude. This is beyond ridiculous. Kind of comical to say that about me being a business owner would never would do something like this. This is upsetting read more

Zano Salon & Day Spa - Huge chunk not dyed - Nail Salons Near Me - Naperville, Illinois

I went to Zano Salon & Day Spa this morning for a haircut. Allison was at the front desk and was very polite checking me in. My haircut was with Trinity. She was bubbly and bright. Something I really needed in this snowy day. I Love my haircut. It will be perfect for my wedding day!!! read more

It had been nearly a year since my last cut (due to the pandemic). This coupled with the fact that we recently moved to the area, I was extremely nervous to find a new stylist nearby. This was my first time at Zano Salon, I booked a cut with Maurice and was really happy with my experience! He took his time during our consultation to really listen to what I wanted, and Maurice was transparent about how he was going to go about the cut. He was also really good about answering any questions I had throughout the appointment. I am in love with how my hair looks, I got exactly what I was looking for! He breathed life back into it and my hair is very healthy again. Before I left, he gave me tips to maintain the integrity and health of my hair as well. I was really hesitant about coming to a salon during the pandemic, but the staff is very professional and adhered to all guidelines and everyone was wearing masks at all time. I highly recommend you book with Maurice! read more

I've been to Zano twice now for a blowout and my experiences were excellent! Confession: I treat myself to a blowout like twice a month. I'm not partial to a certain salon or dry bar mostly because I book my blowouts last minute when I'm having a busy week, need an hour to myself, or am just too exhausted to wash, blowdry, and style my long thick hair. I was able to book a blowout easily the day before and the day of which was awesome. The salon is so peaceful and quiet. I was greeted upon my arrival, my coat was hung up, and I was offered a beverage. I had a different stylist both times but they both did a great job with my hair. My first stylist gave an awesome scalp massage when she was washing my hair and even a neck and shoulder massage before styling too! Talk about relaxing. A blowout is $35, but as a first time client I got $10 off which was sweet. If you want any hot tools styling I believe it's an additional $15. I ended up just getting my hair blown out with a round brush. I'll definitely be back to Zano! It's a full salon and spa so you can get a massage, haircut, mani/pedi, and more. I did try to just pop in for a manicure one day though and they didn't have a manicurist working at the time, so it seems like it's best to book ahead of time here. read more

A good friend of mine set up an appointment for a full men's haircut and beard shave this week. I saw stylist and barber Maurice. Was extremely happy with the service and the conversation. I will be back. With out a doubt a five star salon read more

I have been seeing Lisa C. For about 7 months for shellac manicures. Before Lisa I had been getting acrylics for years and my nails were weak. Lisa helped my nails get stronger and I loved the way the shellac manicure looked on my natural nails. My manicures always last 2+ weeks and look great the whole time. Lisa is very kind and easy to talk to and you can tell she loves making people feel great about their nails! read more

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I'm going to be honest, I landed at Zano's because the lady that usually cuts my hair was no longer available on Mondays, and I was leaving for a road trip the next day. It was close, it was convenient, and open late so I made an appointment. First, let me begin with the ambience - it's great. From the soft lighting, the relaxing environment to the infused water, it's all delightful. In addition to that, the service is fantastic, and the receptionist and the stylist were both very courteous and sweet. I was paired with Becky who took her time trying to understand my concerns, and make great conversation. Trust me, I'm very wary about talkative service-people, because usually that means they aren't doing their job. But not Becky, she was absolutely fantastic. Yes, the cuts are more pricey than your run of the mill haircutting salon however your cut comes with styling, and complimentary neck and shoulder massages (limited to 5 minutes) - personally, I'm definitely thinking of adopting this salon as my new haircutting salon!!! Thank you, Becky, I love my hair... read more

I went to Zano for a gel manicure and will never go back. First, they had me pick a color from the bottle which anyone knows that gel polish bottles are not the color of the gel inside. Second, within hours the edges of the gel were pulling up and the tips were already chipping. Have never had a gel experience like this before. Do not recommend. read more

It looks like most of the reviews here are for hair services, so I will be diverging from the pack as I review my massage. Honestly, I just thought Zano was a salon and didn't realize that they had spa services. But once I found out, I had to try them out. They're located right in downtown Naperville so it's a very convenient spot. I was worried that the salon noise might bleed through to the treatment rooms, but the two areas were very well separated and the sound did not travel. However, the elevator, and the washroom (perhaps because of the drain in the floor?), did bear restaurant smells, presumably from Catch 35 (the restaurant downstairs); the spa itself did not have cooking smells, thankfully. I had my massage with Lisa, who spent some time with me beforehand discussing my pain and tension issues; based on this, she did a great job with my massage. She had a really great "flow" of movement, so after a while the movement of limbs really began to feel like the ebb and flow of the ocean (it sounds weird until you are experiencing it). We had discussed the depth of pressure and she adhered to it admirably. She also incorporated a scented eye mask, heated pack on my back and fragrant but not cloying cream. Overall, this was a restful yet definitely restorative massage; it was definitely not just about relaxation, but also about breaking up bad knots. It was nice that both aspects could occur in the same massage. I would certainly return to Lisa for this aspect alone; so often a deep tissue massage feels like "work," but she created a good balance. Zano was a nice setting (aside from the restaurant-scented bathroom), with very friendly desk staff on the phone and when I arrived and departed. I should also mention that the price listing on the website was a bit confusing; apparently massages start at a certain price and then depending on what level of technician they put you with, the price can be higher, and this wasn't terribly clear to me, so the cost was a bit higher than I expected, since Lisa turned out to be a senior staff member (they just booked me with someone; I didn't know anyone there, and they didn't tell me their level, or that there was a difference in price). It wasn't a big deal, but if you're in doubt, you might want to inquire when you're booking the appointment. It would have been nice to have known ahead. Overall, for the convenient location and superb service, I will return to Zano and Lisa for future massage needs. read more

Only place I will go for my hair needs, they are absolutely amazing!! Very clean and relaxing environment. They work with you to really understand what you want and I have never walked out disappointed. My last visit I got a balayage by Marissa, she was great!! read more

Zano Salon & Day Spa - Nail Salons Near Me - Naperville, Illinois

this salon has existed in the heart of Naperville for many years. I recently visited Zanos and found out their level of service improved, from last visiting in 1996. I was met with Pleasanton and upbeat, staff and accommodated in the kind and efficient way. I love my hair and the experience with my stylist was awesome! read more

I have had my hair cut at Zano with Maurice for the last 6 months. The place is well run and makes you feel welcome. Maurice has given me the best haircut I have ever had and he is now "My Man" when it comes to hair. Maurice is a very positive person and his good nature and positivity can't help but rub off on you. FIVE BIG stars for Maurice and Zano. read more

After my initial review, I was contacted by the business's owner. He was friendly, understanding, and took my review into consideration. I went back into Zano for another appointment and ended up getting my nails done by Lisa (note: I did not have Lisa for my first appointment) and she did an incredible job. Not only was her work professional and my nails turned out AMAZING, but she was friendly and took her time making sure that the nails were filed evenly and the polish was applied perfectly. Along with the service itself, the customer service as Zano is great. The owner took his time to contact me and the front desk associates treated me with the utmost respect and handled the situation perfectly. I will definitely be back again! read more

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Beth is great if you need Balayage or any other hair coloring service. She's confident and does the best job and also fixes the crap color other colorist had done to your hair. read more

Faith did an amazing job bringing my super grown out quarantine hair back to normal! All of the staff are super kind and friendly and the salon is really spacious and clean. I felt really attended to and Faith listened to everything I told her regarding my concerns since my hair has been really fragile in the past, and everything was addressed 100% and my hair came out beautifully and exactly how I wanted. I absolutely will be back! :) read more

Had an appointment with Rose for a haircut + keratin and she was amazing! I absolutely love my hair. In addition Zano does a great job being covid safe read more

$99 Keratin Express Blo-Out. When you're expecting a humid, damp summer, do yourself a favor and invest in your hair. The price is right and the results are great. My technician, Jessica, did a great job with my hair and managed to get my hair in top shape for a wedding the same evening. Call ahead, especially for a weekend appointment, for the special and take advantage of the free garage parking next door. read more

Zano Salon & Day Spa - Zano's Naperville waiting area - Nail Salons Near Me - Naperville, Illinois

I had my appt with Riley for a color/highlight. When I got there I was told they don't accept cash. That should have been told to me at time of booking appt. I had my hair color/highlighted. There was no way for me to see the finished color of my hair because they do not blow dry due to Covid-19. Again, should have been notified. When I got home and dried it it was very brassy. Riley advised me when I asked about it being brassy she said it won't be. Well, it is. Don't go to any salon's who won't dry your hair so you can see the color. I understand Covid-19, but the guidelines allow blow drying. Why Zano Salon is not drying is anyone's guess. Would not go back for these reasons. read more

Went in to have sewn-in extensions. Jaclyn did a Transformative job. Her technical skill and artistic abilities made me look and feel like a new women. This is not my first time going to Zanos...Its is my first sew-in extensions. Lady's go nowhere else.. THIS is the place for beauty with great skill and service....... Hurray Again...Cris W read more

This was my first visit. I decided to come here, because my sister- in- law told me that she goes here to get her haircut. I decided to try somewhere new. I made my appointment online this past Friday. I went in to get a haircut this past Saturday. When I got there and checked in, every one was really nice. They offered me an apple- infused water. Casey was my hairstylist. She was really nice and friendly. She listened to how I wanted my hair cut. I also showed her a picture of I wanted my hair to be cut. She did an awesome job! I would definitely return to Zano. read more

Zano Salon & Day Spa - Nail Salons Near Me - Naperville, Illinois

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I love this place! Dominique does the best job with my hair of anyone I've been to. The staff is patient and they take the time to understand exactly what you want done. Highly recommend!!!! read more

My hair was a salmon-y color before I got my hair done here and Rose was able to lift it to this beautiful silver. I'm totally in love. This location is nice and clean, the staff is so nice, and Rose the hair stylist is the BEST! read more

Zano Salon & Day Spa - Cute silver hair, thank you Rose!! - Nail Salons Near Me - Naperville, Illinois

My husband treated me with a spa day at Zanos. When you walk in the staff is extremely helpful, it's very clean and they go above and beyond to be friendly. I loved all of the ladies who helped me. No question the service was great. read more