The lady that was handling the store put in a lot of effort to help me get the shoes I wanted. She even took a couple mins out of her lunch hour to help me out. If you want great customer service, I recommend this place. read more

Stopped by here the other night because my feet were due for a new pair of work boots. Addison, who works here, was very friendly, helpful, and knowledgeable. We spent at least a half hour just talking about how feet work and the correct shoes to wear. I had on a pair of Nike Free Runs, and he schooled me that they were no good -- So he hooked me up with a pair of insoles, which completely transformed my Free's for the better. Long story short, Addison knew what my feet needed like a pro. When he rang me up, he gave me his business card. Turns out, Addison's last name is Beck. Family owned and operated, so you can trust you'll receive great service. read more

Beck's Shoes - Awesome salesman. - Shoe Stores Near Me - Milpitas, California

Excellent customer Service!!!! I have to tell ya this place ROCKS!!! It's simple!!! Looking for great Shoes? Boots etc? Stop! You just found a great place!!! I've looked in many shoe stores around the Bay Area.. Nothing out there was for me! I went to many Malls and even the Flea Market trying to find that right good looking pair of shoes..so? I just settled for what I could find.. Figured all shoe places were the same.. Not true!!! I was driving around Milpitas and found Beck's Shoes So? I figured I'd stop by to see what kind of shoe's this place has.. well? I have to say? I was floored!!! Not just by the Customer Service that they have but the Courtesy and the respect that they treated me with! They truly care about their customers!!! They let you check out their merchandise and make you feel at home! Before you buy shoes elsewhere? Just come by and check this place out! I'm glad I did!!! I bought some great boots at an AWESOME Price!!! I'm taking the time to write about this place because they have a great Team and fair prices!!! Richard Boyer is the Manager and the BEST and I highly recommend his store!!! Thank you Guys and I'll be back!!! A very Happy Customer!!! Jim H. read more

Logan was very helpful, my grandpa was very picky but Logan was very accommodating and friendly. He brought out multiple options to choose from, and it was also a plus that he understood Spanish. My grandma said he was a very charismatic salesman, we'll definitely be coming back!! read more

Grossly understaffed. Just needed to buy the exact same shoe I'd purchased there a few years earlier. Should take about 5 mins. Been by twice in the past month. First time was at 4:50PM on a weekday, sign on door said be back at 5:00, but there were already 2 customers waiting for them to reopen, so I left. Next time I arrived at 3:30PM on a Sat. There were 3 customers in various stages of being helped by the lone clerk. This young woman was quite thorough and very knowledgable as to the products, but it took 40 mins before she was able to start helping me, only then to discover that my shoes were not in stock. read more

Superb customer service. The staff is friendly and respectful. No sales pressure.

This is a great "Old School" shoe store with great service, knowledgeable sales persons, and a great inventory. I have been in this store twice and the first time spent $3 on a pair of shoe laces and got the same great service I did as on my last visit when I bought a great pair of steel toe boots with some perfect insoles to create a comfortable fit. I was completely satisfied after both visits and felt that I was provided a great value. read more

Andy and Kyle's service was one of the best experiences I've ever had. They recommended shoes that fit my preference and also additional accessories that would aid me as well. I would definitely recommend to get your safety steel toed shoes here and the rest of their fine assortment. Good job buys!! read more

My first pair of Birkenstocks! At my school, you have to wear white socks as part of our uniform. It take so long to change out of Converse and into cleats for my after school sports. So I've been wearing Adidas slides the past few weeks. But, thankfully, my dad agreed to buy me a pair of Birks! Thank you, Andy, for taking care of me. He measured my feet and let me try on a bunch of different styles. I must have tried on at least 6 pairs! And each time, he adjusted the straps for me. Socks & Stocks! I'm fitted! read more

Was not open on time. Drove a long way for nothing. If your business days open at 10am be open at 10am.

I am deeply disappointed and humiliated with the service that we received today at this store. The service was from the attendant was rude and unprofessional. Although I did not get the name of the attendant, she was an older lady in a yellow shirt with a pattern. I brought my 70 year old mother into the store on 25 Oct 14 around 330pm to measure her feet and to buy some comfortable walking shoes. I was trying to encourage her to buy some new shoes to get some additional exercise to better her health. We asked for the attendant to come over to help mom with the measurements for her feet. Once she finished taking the measurements, my mom asked the attendant for the size of her feet. The attendant said, well this gives me a range of sizes... My mother asked again, what size is my foot. The attendant then said 1-99. My mom asked a third time what size is my foot? The attendant then said it is from 6-9. Finally after asking a three times and not getting an solid answer my mom left the store feeling frustrated, mad and humiliated. In addition to the poor service, while my mom was leaving the store the attendant said in a loud clear voice "I hope you have a rotten day!" I was appalled and shocked with this unprofessional and unacceptable statement. It was uncalled for and we were humiliated in front of the other customers in the store. I will never recommend any friends or family to go to this store. read more

i stopped by this store today and was totally turned off by the blonde overbearing female employee. I have various problems with my feet, my spine and my knees. I like to feel the way a shoe bends, the drop of the shoe, the width of not only the top of the shoe, but also the sole so half my feet dont hang over it. She was uncomfortable with me touching the shoes without her assistance. There was a stack of reduced shoes that in other stores you would normally be allowed to open and look at. The control freak got annoyed because i left some of the tissue hanging out of one box. I asked " I'm not allowed to open the shoe box? and she responded rudely "We have a system here and I will be happy to help you." Maybe I was the wrong race and she didnt think I could afford to make a purchase. I was the only customer and there were two employees, so I think my tissue fiasco could not have created too much of an inconvenience for this store. read more

Great shoes place. Not the fashion shoes, but comfortable well made shoes are what you'll find here. They carry Clarks, Dr Martens, Danskos, S.A.S. (my favorite!! They are still made in the U.S... you dont find that common anymore.. they stand for San Antonio Shoes.. so they are made right there in San Antonio, Texas, and you can't get these online either) ..etc. The sales people are helpful and usually aren't too pushy. They are patient to help you try on many shoes and are friendly enough to chat a bit. Now that I've got arthritis on my left knee, I now spend money to buy nice shoes that don't look sexy anymore. But they are heck of a lot nicer on my feet. They dont have excellent sales there and the selection isn't the greatest, but they do manage to pack quite a good selection into the lil store. I continue to go back every year. read more

My son got his first job at the new Milpitas Chick-Fil-A. The grand opening is today. He needed black, non-slip, work shoes and had just 20 minutes before his shift started. John Brown at Beck's had us out the door in *3 minutes*. Absolutely fantastic service. read more

Came here over the past weekend and we were helped out by Addison. He was very nice and he definitely had a knack for sales. He brought out a couple of different shoes to try on and even stuff that we had not asked him to. I couldn't believe how much he knew about feet! Who knew that the human foot was so intricate! As for selection, they did have a vast array of different shoes, ranging from uggs to workman's boots. They were have a special that if you bought any Ugg shoe you could get 25% off the rest of your purchase, which is better than getting the measly 10% off that UPS gave to its workers. Anyway, he recommended a sock and a sole that would not only be better for your feet, but for your joints, back, etc. With all of the additions, the total came out to $250. That is quite a lot if you ask me. But for the comfort, you can't be pinching pennies. Addison displayed excellent customer service, but being the 5th generation of Beck's, he made his forefathers proud! read more

I live in Fremont but I drive all the way down to Milpitas to buy my safety shoes from this store. They provide better service and value customers unlike Fremont store. read more

I've recently been looking for steel toed boots. Like many other people I have a lot of trouble finding comfortable boots so I have been doing the trial and error method for some time now. Unfortunately most shoe stores have a very limited selection of steel toed boots and they often want you to pay for them first before you order them which can take months to get in. Dave at Beck's shoes understands this problem and they have a huge selection of steel toed boots available to try on as well as the largest selection of inserts to tailor each boot to the wearer as I've ever seen. In my particular case I believe I tried on seven different boots and at least a dozen different inserts to find out which combination worked best for me. Dave was very helpful and accomodating, allowing me the time (4 hours) to find the best combination to provide the greatest comfort available. In addition he knows a vast amount of movie trivia to prevent uncomfortable silences. I have to say this is the best shoe store I have encountered. read more

Isaac was super helpful! My girlfriend and I were looking for some new work boots. I am new to the construction industry so I needed to look for some safe, comfortable, and good quality boots. He took his time to make sure I found the perfect shoes which I appreciated. He was super friendly and very knowledgeable. He even re-laced my shoes for me because I told him I had problems with my ankle. I haven't had customer service like this in a long time so thank you Isaac. read more

This is the best Beck's Shoes location! Logan (manager) and Isaac helped me find the best fit for me & I am not easy to fit. Not only were they knowledgeable, but both so friendly & willing to please the customer. Thank you for your great customer service :) read more

This store opens at 10am. Got there at 10:05am, all the lights were off including the open sign. Waited until 10:20am and the store was still closed. Called corporate office twice and they couldn't find their enployee thanks Beck Shoes for wasting my lunch time. read more

First of all, I appreciate everyone wearing masks considering this ridiculous virus, but as Dr. Fauci says the calvary is on his way!" Secondly, I want to thank Logan Ayuso for his prompt attention and incredible knowledge of shoes, comfort, reliability and certainly price knowledge. From the very first moment I walked in, I was greeted with a friendly hello and lots of energy and enthusiasm to offer ready assistance, I'm a big fan of customer service and I really appreciate that. Lastly, I am grateful for the care and concern for my foot health if you will, that Logan displayed and if he were my employee, considering it's Christmas time, definitely a bonus are you listening a bonus! Unfortunately, I am only in the store once a year, but if I were a regular I would always check to make sure he's in that day. Thanks again Logan, happy holidays stay safe my guy. read more

Awesome service! Rich was a huge help, he answered all of my questions, was very friendly, and informative about his products. Customer service is huge to me and he really made my experience a great one. Wide variety of selections and the team will make sure to get you in the right shoes at a good price. Highly recommended!!! read more

Went for the first time today to get safety shoes for work and Logan helped me out. Great customer service from him.

I love this store! I was helped by David G. and he was amazing. I have planter faciatis and he helped me find a great pair of shoes and socks to help relieve my pain. He also helped me with how to heal. I have been back twice. read more

Love the service ! Logan was very helpful and friendly give the man a bonus! Always get my workboots here!

Walked in to look for a couple shoes. Logan was extremely helpful. Unfortunately, they don't have my size and Logan was able to order them for me. Logan is a great at his job because I walked out with more than what I have intended :) read more

The worst customer service ever! As soon as I walk in gave him the shoe style and size that I wanted. After 20 minutes I still did not get the shoes. He's asking me about the insoles already even if I didn't get the shoes yet. I told him I want the shoes that I wanted first before we talk about the insoles. I told him I've been here almost 25 minutes and still didn't get the shoes. He start telling his busy and his the only one working... OMG really... I walk out. Thanks for the morning attitude!! His name is Keil. read more

This is my first time here, great customer service from Rich. Good selection to pick from I will definitely recommend it to my friends.

What a great selection of walking, casual, hiking and industrial footwear! The staff is super helpful and I was able to find a nice pair of New Balance running shoes! Thank you Armando! read more

I have bought a lot of shoes for both myself and my family at this Becks in Milpitas. My friend and I wanted to get new tennis shoes and thought we would stop by and see their New Balances, a few weeks ago. Although my visits are uneventful most of the time, this was definitely a change from the norm. While I got a pair of tennis shoes, my friend got a pair of boots. We asked a Caucasian lady in her 50s, if we could get the sizes we needed. She looked at us for about 10 seconds or so and said, "Why, do you have vouchers?" I asked her what vouchers she was talking about and she replied, "Well it's usually from work, so you come here and get shoes." I let her know that I don't have a voucher and normally we don't use one. She then proceeded to explain how some businesses in the area would give their workers vouchers to get shoes. I tried to explain to her that we were just either paying cash or with a credit card and she looked at us like she didn't understand. While she was talking to us, two Caucasian women came in the store. They picked up their shoes and asked her for their sized and she replied, "Right away, we should have it." She didn't get our shoes nor was there an explanation. After she helped the two women, my friend and I asked for our sized. She walked away without a word, came back about 30 seconds later and stated that she didn't have either of our sizes. Knowing that they normally will order it or look at other stores in the area if they carry, I asked if she could look at another store. She told me she couldn't. We left and returned the next day hoping to get another person. We got a gentleman and he was able to get us our sizes and we ended up buying two pairs of shoes. Before we left, mentioned the incident to him. He told us we probably misunderstood her. I will no longer go in this store. I won't take my aunt or my mom here anymore nor will I buy shoes from this particular Becks until management resolves this issue. I was absolutely mortified. Obviously our patronage is not something that this store values, if they continue to have someone like this on their staff. From this experience, I'm going to assume that Becks of Milpitas will only cater to a certain demographic and that doesn't include us. read more

If I could rate no stars I would. First of all, my mom and I walked in with a good attitude just trying to find shoes for my brother for work. The store wasn't quite busy. My mom was asking one of the ladies some questions and she straight up gave my mom attitude, her voice was high and all that. My mom stayed calm while asking questions but the lady said some other person was ready to pay but they still didn't get the size of our shoes! So rude, never coming back here again. I walked out the door so pissed at how they talked to my mom. You work at retail, you need to be kind to the customers! I work at a retail store too and Im damn sure I never talk to customers like that, no matter how busy it is. read more

Beck's offers a great selection of work type shoes---the comfy kind that doctors and nurses seem to wear, as well as rugged work boots. Not much else though which is too bad as I really like the people that work here. The sales staff is without equal in regards to the high level of customer service provided. I picked up some leather care products and got a great deal on them as well. Additionally I was able to find a shoe stretcher here. Shoe stretchers are quite hard to find locally nowadays. Fact of the matter is that most people don't use stretchers anymore. If their $20 shoes don't fit they can just throw them away and buy another pair. read more

I have been wearing the same model boot for 20 years The last boot I purchased has a crease in the material were my heal hurts. I only wore the boot for one week and it hurt from day one thinking it would break in but it didn't. Old woman "know it all" clerk told me that the reason my right boot was hurting my heal is because of the way I walk. She said that I caused the crease in the heal of the boot and that it was only going to get worst. I tried explaining and she totally disagreed with me. I could see that we were at odds and was leading to an argument so I just left the store with the worst experience in a shoe sales person ever. We do a lot of business with Beck's and have for years but with this kind of customer service I will talk to our safety department about changing our options. read more

Brandon really knows his stuff, he even notice the style that I wear when I came in, and help me pick a pair that fits me. Thank you!

Checked out Beck's since I was recently diagnosed with plantar fasciitis and found them online. The shoes were on the expensive end, but I guess in comparison to specialized shoes in general, the prices were reasonable. Still a shock to me, since I was new to having to find the "right shoes for my feet". Mark the sales person in the store was fantastic. He was very thorough and knowledgeable about which shoes would help eleveate my condition. Mark made sure to measure my feet, and determine the width and height of my arch. He was able to provide a few recommendations after determining what it was that I needed shoes-wise. Once he got that all straight he was constantly going back and forth from the back room making sure that I tried all the shoes I was interested in the right size, he even checked other becks's stores for availability. He was very accomodating and applied no pressure at all, about what to buy. He gave some great tips and simple suggestions. All this even while accomodating other shoppers. Mark's knowledge about feet and shoes were very good, and a definite plus is that he was pleasant to talk to. A fantastic representative for the business. I know I'll be back. read more

I can't stand going to this place ,but I have to every year because our company requires us to go to becks only due to a contract we have with them.I ordered a pair of boots back in January 28,2016 I called today which is April 6,2016 .when they checked for my boots after a few minutes the guy tells me they been put back in inventory.so because they made a mistake he tells me that the reason was they were put back was they been trying to get a hold of me .for one I been waiting for these boots since January and then they blame ME??!!!! I have not got any call from these people But miraculously they have a pair there today so I can now pick them up. You best bet next contract im pushing for red wings or a place with long lasting quality boots because all the boots here suck they don't last and we got to deal with service like this. read more

As good as it gets for shoe stores. I've been a customer of Beck's since they were in their store in San Jose by the bus depot. That was early 60's. One of the Beck's waited on me. I understand the brothers are twins. When I married my wife she gets all her shoes from Beck's. Only rarely have I found a clerk who I thought was not good. read more

Couldn't be happier with the service I recieved today from James. He found me shoes that fit me great and didn't rush me to make a decision. I will definitely check back here first the next time I need shoes. read more

I went to becks today to buy a pair of boots. Kimberly helped me pick out a good set of boots that fit me very well. She measured my feet and tried different types of boots with inserts and without. The inserts are amazing. It helped keep the pressure off my heels. The over all service was great and very helpful. If you're looking for great service this would be it. read more

Hands down this is the best beck's shows around . James and Melissa were so beyond friendly . I was put off by becks from my bad experience at the Sunnyvale store . But look no further folks this place is nothing but the best . They actually listened to my needs and my foot size and got me the perfect work shoe . Thank you guys read more