We purchased our cabinets at CTG in Rochelle Park NJ. We…read morehad a great experience working with Sheera, she made herself available and was very patient with us with all the changes we were making along the way. We found the staff to be very helpful and courteous whenever we made a call with a specific question. The delivery of the cabinets was on time and ADian the installer and his father were very professional and did an excellent job! Highly recommended!

While the people were very nice and helpful when we were in the store working on the design and…read moremaking decisions, it became out of site out of mind once we left. My wife and I are planning to remodel our kitchen this summer. We have put in our vacation time at work and since we know our dates and timeline, wanted to be proactive in getting cabinets and countertops ordered and scheduled. We have close friends who just did their kitchen and recommended Cabinets to Go, so we decided to head over and check it out. We did not make an appointment, so when we arrived and had to wait an hour to speak with someone, which we understood. Once it was our turn, Donnette greeted us and was very kind. She was pleasant and made us feel at ease. She walked us through the process of picking cabinets, flooring and a countertop. She created a layout of our kitchen and provided a printed rendering of how it will look. We were very satisfied and went home feeling great. We needed to provide a few additional measurements, but Donnette called us that evening so I could provide them and we spoke about a possible need to choose a new countertop option because, she stated that the choice we made was in fact, much more expensive than she originally thought. She said she would email a new rendering with the final dimensions added, and she did that later that evening. My wife and I were, again, very pleased. A few days later, my wife emailed Donnette to let her know that we would definitely like to move forward with the project and would like to schedule time to pick a new countertop option that fit our budget. After a couple of days with no response, I then emailed requesting confirmation of our previous email. After a few more days with no response, we started trying to call. Upon multiple attempts to call, during the week, and getting no one to answer, we emailed another time, specifically requesting again, to schedule time to pick new countertops and to finalize things and set a date to begin installation. No response, again. After about two more weeks, I tried calling again, this time in the weekend, and was able to get through. I was not able to speak to Donnette, but did explain to the person who answered, my situation and express my frustration with the lack of response, to which I was met with some gaslighting statements masked in trying to "explain". Later that evening, Donnette called me back. She acted a bit confused, at first, but did apologize and say "you are correct" a number of times. Ultimately, however, she too began trying to explain why we never received a response and said it was due to email settings not bringing our email to the top. LOL! Literally had me laughing. I felt disrespected, and like I was being treated as if I were dumb. At that point, I was done, but my wife decided we should give he4 another chance and we made an apoptosis go in the next weekend. Donnette assured me, multiple times, that she was holding noon until 1:00PM for us. When we arrived, she was with customers working on a design. It was exactly noon at this point. We said hello and Donnette greeted us. She assured us she would be with us shortly. Unfortunately, after 25 minutes, it became clear that the customers she was working with had just begun the design process and that our appointment meant nothing. We decided, at that point, that we were done. We left the store, without getting to pick new countertops or finalize anything. We were ready to put our deposit and get things set when we walked in, so we were extremely disappointed. Later that night the emails and calls began. From that day forward, Donnette was relentless. I never responded, but my wife decided to give them another chance. She spoke with Donnette and started working on finalizing things and setting dates, then says that we want to pay a deposit. Unbeknownst to us until this point, Cabinets to Go requires full payment for everything up front. My wife was stunned, so she called me. I was stunned. We have the money to pay, but we do not feel comfortable with being locked into such a large project from start to finish having no proof of any work or adherence to an established timeline. I have worked with many contractors and was once one myself, and no one asks for full payment up front. Max would be 50%, and I would be much more comfortable with 30% or even better, 20% up front and then two or three more installments as work milestones are completed. That, my friends. Was the last we will ever deal with Cabinets to Go. I will forever discourage anyone from paying a contractor in full before having any work completed. Pay a deposit and then pay in at least two more increments as you have proof of work completion and satisfaction.

I found the workers to be friendly and helpful as I asked for help finding items and figuring out…read morehow to best tackle a project. This is a large store with a wide variety of items. Parking was plentiful. Altogether, a good store.

Pretty Solid Home Depot with convenient access to Route 46 here in Montville. The Store itself is…read moredecent in size and it has all it's bases covered as far as I'm concerned. I like the layout of this location and while it may not be the biggest HD by any means, that's just fine by me because sometimes those Huge HDs are too freakin big to know where anything is. Even people who work in those places don't have any clue where anything is, lol    Store Associates here are friendly and helpful which also goes a long way with me. Nothing worse than trying to shop in a place where nobody wants to be, including the staff. Those kinda places just bring me down ya know. Come And Get Your Shopping On!!

Worst retail storer ever, can not wait to see it going under and all these scammers losing their…read morejobs. They sold me a PREDATOR 8750 generator, $1,200. They told me I had 90 days to return it. The Generator FAILED after 1 month, the inverter doesn't work and you get an error saying "overload", even with nothing plugged to it. After doing some research I see this is a common problem with Predator Generators, so I took it to the store to return it. They told me they sell these Generators with ZERO manufacturer warranty, and if you declined their extended protection, you are DONE. You have to pay a restocking fee of 20% because you were so dumb to buy from these SCAMMERS. So you pay them 20% of $1,200 for a faulty generator. I will NEVER set foot on this garbage store again, and none of my family will. When this store closed because of their TERRIBLE customer service, thank local Managers like Mike, who only scam people.

I stopped in today to buy wheels for my wife's garden cart. As I was,Ed in, the young woman at the…read moreregister saw the dirty wheel I was carrying in and shouted, "aisle 3, in the back. " Next, a gentleman who described himself as "Old Jim" came along, saw my need, grabbed a likely suspect from the shelf and scanned the tag with his reader tool. A ha! He hurried into the back with 4 wheels ... exactly what I needed. He gave me his cart too. You shop Harbor Freight for price but I can add that I will now shop here for darn amazing customer service. Good old American first class customer service.

This location scheduled a Saturday delivery for my purchases, I waited all day and decided in the…read morelast half hour to call for an update. At 5:30PM the warehouse guy says to me"oh wow yeah someone should've called you because we cancelled this at 7am" and after some back and forth, I mean it wasn't their fault, I let them go. When I spoke with Nermine (the showroom manager) she apologized and said how about redelivery next Thursday. I said how about tomorrow? You literally wasted my entire weekend and rudely failed to communicate with me about any of it, the least you could do is get the delivery done next day. She tells me no one delivers on Sundays but she would call me Monday to let me know if she would be able to make any advanced delivery or issue a discount for the trouble. She never called. I called Tuesday and asked what's up, she says I had you for Thursday. I said you promised me a call and I never got it. No apology. Not even an excuse just silence. She knew she was in the wrong. She did NOTHING. I finally got my delivery yesterday and everything was as expected, except for the wasted day and the absolute lack of professionalism and concern for the customer. Once they take your money you are SOL for anything from there. This location has THE WORST customer service of any location I've ever been to. If you're reading this considering going here, DONT DO IT. There are many other options and all of them have better management. Zero stars. The furniture and the recliner? Great stuff. Great price. That stuff was great and if only I could've bought it online without having to deal with the shitshow management at this store, I'd be giving five stars for the quality and comfort of the product. The Talladega recliner is the most ridiculously comfy thing I've ever sat in. Buy it online and avoid the headaches. They charged me full price for delivery that didn't happen.

Purchased lay-z-boy loveseat/couch units with all the bells and whistles. They didn't last in an…read moreadult home with gentle use. The "leather seating surface" scam. The vinyl was the first to go, soon followed by the leather itself. Live and learn, I'll never buy from them again.

Genrietta is amazing! Super patient with me when we were looking for getting a reclining sofa set…read moreright before store close for the day. She didn't rush me at all and patiently compare each option with me, truly appreciate her patience and dedication for this!

Amazing selection!! Genrietta was so kind and helpful! Would absolutely come back for our next…read morefurniture

I thought I was shopping for patio furniture, not a car…read more.. The missus and I went over to check out a sale that they had running on patio furniture, as I saw the massive advertisements while driving to work each morning. From outside, the store seems nice. Once getting inside, it was relatively seedy. I can get past that, though. There was an ample selection of patio furniture to look at, but we were immediately approached by a salesman after I said we were just looking, no exaggeration, but this man came back every 5 minutes, pushing the hard sell. Eventually, I kindly told him we needed time to discuss our options. He obliged for all of five minutes, returned, and started with the hard sell again. I had some hard questions for him, expressing concern that their numbers weren't matching mine as far as the sale went. That said, I was told "prices on the signs don't necessarily match the price being charged." I received convoluted answers on this when I pushed it. Personally, the pricing didn't reflect the quality, in our opinion. I was also told I would be "saved the tax," so prices were certainly inflated. We walked away with the impression that prices are marked up, then put on sale and, at the end of the day, it's not much of a sale at all. Was told the sale would end and we'd miss out on "a major deal." Weeks later, there was another sale advertised. Saddest part is these folks called and texted me for weeks after we visited. Certainly off-putting. The failure to make the sale should say enough. When the time comes, we will visit other stores, preferably with lower pressure.

i purchased seating set from fortunoff and it was delivered timely and pricing was unbelievable…read more same set was discontinued last year but I went there and was able to secure 2 extra club chairs that associate ordered for me and they were ready for pick up few days later. Quality is unbelievable .

The salespeople at the East Hanover location are rude, incompetent and dishonest. I do not know how…read moreanyone can go here. years ago, it was pleasant.

I was selling my house and had a problem: the large air conditioner air handler took up one wall…read moreof the upstairs room in my cape. After searching everywhere for a way to conceal it, I found Calico and went to them. I brought photos of the condition, and they sent their measurer/installer, David. He took extensive measurements (2 trips) and made a suggestion that instead of hanging with drapery hooks, they use velcro. This will enable them to be completely removed prior to maintenance, It took several months to fabricate the intricate design, but the result is outstanding! I hesitate to say "any store" can make window curtains, but I KNOW that very few could make this! Everyone in the store was completely helpful throughout the process; special thanks to Anna!

A trip to World Market is ALWAYS a pleasure. During this trip, I came across a delicious double…read morechocolate liqueur called, Dorda. This drink, chilled, is so good and very summery. You could spend a lot of time, here, perusing just about everything on the market. I think the only things they don't sell are cars and pets. :-)

Inexpensive and interesting products. Staff was helpfuli. Reminded me of an early IKEA.read more