Call first. I went yesterday and it looks permanently closed. There were boxes all over the floor…read more And the hours weren't posted.

I called for some advice on various medical equipment after a recent surgery, and although, I went…read morewith another vendor, they were still very helpful. Hopefully, I won't need their services again, but if I do, I will certainly keep them on my medical supply short list.

Beware price gouging. I visited here, thinking I would buy two items from this local store instead…read moreof ordering them online. They had both available. The man who helped me quoted a price for the first item that is more than twice the price I knew was advertised online. My mobility issues were plainly visible to him and anyone who laid eyes on me, so he knew I needed the items I asked about. I pulled out my phone and showed him the website with the first product and its price, which included free overnight delivery to my home. I asked if he will price-match. He refused to price-match or compromise. He claimed the online price "eats into our cost too much," which besides being a nonsensical statement is belied by the fact that numerous sellers offer it for the same price. He then volunteered his opinion that, "That's Mr. Bezos's money, anyhow," as if his misunderstanding of e-commerce somehow justifies trying to gouge me. He asked if I still wanted the second item, which was not "new in the box," and quoted a price far higher than what I had seen online. I declined and left. As a side note, this store is thoroughly and prominently accessorized with numerous religious symbols and declarations of faith. That made me wonder how the owner of this place rationalizes the principles of his/her/their faith with gouging people in medical need. I regret not asking, if only to satisfy my curiosity. Instead, I decided to share my experience with you. Rating: two thumbs down, zero stars out of 10, and strongly do not recommend. (I gave 1 star only because you can't post a comment without giving a star rating, even if awarding a star is inappropriate, as it is here.)

Johnna, Ronald and team were excellent to work with. Delivery and pick up of the hydraulic lift was…read moreon time and efficient. I'll certainly work with Americle Healthcare again and would recommend it.

Really amazing service. I called 15-20 DMEs in dc area trying to get medical equipment i needed…read moreurgently. All gave me the run-around. This one responded and got me equipment same day. Special shout out to Dayan and Fatima at their Laurel office who hustled to make it happen. Have never written a review before but could not believe how professional and kind they were.

After having a lot of difficulties understanding the process & getting the ball rolling on…read moreobtaining the CPAP machine I needed, Elease the Intake Coordinator was fabulous in helping me every step of the way. Her level of care and follow-up were phenomenal & I'm grateful to her for all of her help.

I was looking for a place to rent a scooter for a retreat being held in Ellicott City MD. I…read morecontacted this company and boy did I hit the jackpot. The customer service was excellent. The staff friendly and accommodating as I had to add an extra day to my rental and it was so easy. The scooter was also delivered to the resort the day before my scheduled arrival . When I arrived the front desk staff bought it out to me. I am so pleased with the ease of use of the scooter. If you need a scooter this is the place to choose. Thank you Wheel Around DC. Oh, and the rates are very reasonable and that helps with a person like me on a fixed income! Stars in my eyes for Wheel Around DC.​

Do NOT recommend! "Henry" did not deliver the wheelchair we ordered. He did however charge my…read morecredit card. I have been speaking with him every month since June and he has promised me a refund to no avail. Not a reliable resource!!

I was transitioning a parent to Maryland from another state. I needed immediate help and Tim was…read moregreat helping me get the things I needed for my parent. He help make the overwhelming move a lot easier Thank you very much for all of your help! P.Price

I bought an EZ FOLD AND GO Black Walnut Walker from LAWSON MEDICAL at 431 North Frederick Avenue…read moreGaithersburg 20877 on 09/28/2019 for $179.95. I also bought a Quad Cane Peeble Green for $54.95. I came home and found out that Walmart, Amazon and FSA store sell the same product for $129.00. Bed Bath and Beyond for $149.00 and you will get a coupon for one-time purchase (20 % off). YOU WILL PAY $120.00 and free shipping. I called the store on 09/30/2019 morning and spoke with the manager. I mentioned that your prices are way too high and I would like to return the product. The product has not been used and is in its original condition. The store Managers response was that their refund policy is to give a store credit only and I had signed a document before making the purchase that I agree to the refund policy. Upon telling the store manager that I will review the business and let potential customers know about your pricing and return policy, the store manager stated that, should I do that it will be a misinformation to their potential customers. Customer reading the review are free to validate the pricing of the product at the businesses I mentioned earlier IN MY REVIEW. Please be advised that the document that the store manager will ask you to sign before you make the purchase is to agree to the return policy of exchange and store credit only. HAVING A CUSTOMER SIGN A DOCUMENT TO AGREE TO A REFUND POLICY OF EXCHANGE AND STORE CREDIT ONLY, PRIOR TO MAKING A PURCHASE IS A BAD BUSINESS PRACTICE. CUSTOMERS REVIEW RETURN POLICIES. Refund policies encourage customers to commit to a purchase AND SHOULD COVER FOR greatest customer satisfaction. If you stand by your product and pride yourself on a stellar customer service experience you must have a policy where a customer should be able to get a refund on a product for any reason, should the product be UNUSED and in its ORIGINAL CONDITION. If a customer is not satisfied with their original purchase for any reason, handling the return professionally will ensure continued customer patronage and loyalty. HAVING A POLICY OF EXCHANGES AND STORE CREDIT ONLY ENSURES THAT CUSTOMERS MAKE SUBSEQUENT PURCHASE FROM LAWSON MEDICAL ONLY. PLEASE GIVE A SERIOUS THOUGHT TO YOUR RETURN POLICY. PLEASE PUT YOURSELF IN YOUR CUSTOMER'S SHOE. PLEASE HELP UNDERSTAND WHY A POLICY OF EXCHANGES AND STORE CREDIT ONLY AND WHY NOT A FULL REFUND IF THE PRODUCT IS UNUSED AND IN ITS ORIGINAL CONDITION.

I have had nothing but great experiences with this clinic. As someone who was newer to DC at the…read moretime I first started to go, they were excellent with getting me on schedule and connected into the right programs to make sure I was properly tested, prepped and insured. The doctors are all thorough and it's also a teaching facility. I'm so happy that we have facilities like this to help community members in DC! If you're ever wondering how to get started with anything sexual health related, this is a great place to start!

If I could give them zero stars I would. Absolutely trash. What an overpriced joke. Tried them out…read more Tracked which day I needed to call and cancel by. Called the day before the charge was to come up to cancel.. They told me I would Not be charged. Then proceeded to charge me 300$. Tried to email them but nobody ever responded. Nobody in the building has the "capability" to issue a refund. Told me the owner didn't have a number I could call, would be in at 4:30....called back just after 4:30, not in. Still no number I could call... Had to ask for a direct email.. Manager once again telling me I will probably not get a refund. Really didn't want to have to do small claims court. For a small business owned personally I would think the owner would want better customer service..all I want is a refund for that one charge but they are gripping it tight. Great job stealing from a hard working tax payer. I gong to let everyone know how bad this place is!!