I wonder if this location is still open since there are no reviews in over two years. Called and…read moreleft voicemail earlier this morning for availability. As of this writing, no response. Not acceptable response time is a negative. Update: A little after this review was posted, I received a text message informing me no availability today. Very happy a small business is active. It appears they are still in operation. With that said, it may be helpful to use a web-based appointment system if you can not answer phones. Upgraded to a 3. Used another vendor.

Serenity Spa has more services than any spa I've ever been too. It takes almost an hour to read…read morethrough them all on their website, seriously! That being said, I enjoy them. They are quite affordable, yet professional. They always run many specials every month that can be viewed on their website. Each month, they add additional seasonal treatments to their already tremendous amount of services. For services there, I've had a hot oil scalp massage, microdermabrasion, and a mud wrap & salt glow. They are a small operation, so scheduling isn't always the easiest but worth it when you get in. I've played a lot of phone tag with them to get scheduled. I really wish they had online scheduling like almost all other spas these days! I've actually gone to other places twice because I was able to instantly schedule an appointment for the day and time needed rather than wait to have them call me back. For this reason I'd take away a star, rating them a 4. I hope they read this and consider adding an online scheduling feature at some point, the sooner the better. They are easy to find, with plenty of parking in a private lot. Comparing them to other area spas, I'd say they lose a star for décor. While although nice inside, I still think they could improve on the spa feel overall. Little details can go a long way. Service wise itself, I'd rank them 5 stars. I wish you could rank them in different categories on Yelp. That being said, I can't wait to go back for a hot oil massage. They have 5 kinds to chose from based on your specific needs. They also have a champagne massage that sounds delightful!

I just had a Dermaplane enzyme facial with Marissa and a hot oil scalp massage which included neck…read moreand shoulders! The hot oil scalp massage is a FREE add on when you book the Dermaplane enzyme facial! I am very sensitive to an enzyme in pineapple, kiwi, and Banana. My tongue begins to swell. Marissa took note of this and used a different enzyme for the facial and reviewed the ingredients with me before we began! The entire experience was extremely relaxing! I highly recommend Fleuresh, Marissa, and the Dermaplane enzyme facial with hot oil scalp massage add on!

Went and had a couples massage with me and my wife, place was clean, super friendly and…read moreprofessional would highly recommend

I just had my first 1hr Rolf session. I felt great immediately after the session. But did have…read moreexpectations that the pain and tightness would gradually return throughout the day. BUT, it is now a day later and I still feel amazing. Gregg is great. He is professional, educated and very thorough. This is now the third different approach to the same problem. Chiropractor, physical therapy and now Rolfing. Hands down, Rolfing is a superior treatment. I've booked my next session and am very excited since I've already seen results. Optimistic that Gregg is gonna relieve this problem once and for all. Plus his dog, Ama who hangs out in the office, is the cutest and most chill dog. Highly recommend this place.

Its been five years since my last review and I continue to visit and love Bedford Bodyworks. MUCH…read morebetter than the typical chain massage place for the same price. Tried out their PEMF therapy for some wrist pain and it helped too. Highly recommended!

A great find in Bedford, tucked away behind Club Fitness…read more Lovely friendly staff all make you feel welcome. Recommend all services expeienced to date: hair colour/cut, nails and waxing with Cindy, Pat and Sherry.

Absolutely love coming here to see Amanda!! The place is very clean and the other hairstylists are…read morealways friendly even though you aren't there to see them.

I wanted a last minute massage and was able to get in here with a couple days notice. The only…read moremasseuse (in this case, masseur) available was male, which is not typically what I choose, but I decided to go with it. The vibe here is a little corporate / chain-ish, because it is a chain haha. It feels like they're trying to upsell you on everything. Yesterday they called to ask if I wanted to add a facial to my appointment and upon arrival there are products on display everywhere. (And, the waiting room was way too hot.) THAT SAID I enjoyed the hour with Gabe a lot. He was very professional and checked in to make sure the pressure was what I wanted. He had a good technique and I left feeling very relaxed! It was a solid hour, 4:30-5:30, no skimping. I would see him again, but I am unsure if I will visit this spot again for the reasons about general atmosphere listed above.

Service is terrific ! Quality is awesome . The vibe is calm and reaffirming!…read more -Susan Doukas, a monthly customer

I was so impressed and in need of a personal hair stylist who truly cared about my needs…read more Michelle was superb and caring of what made me feel .." like I was again wearing my Crown" to the best of my ability" Thank you Michelle!!!

This is a wonderful spa located right in the Bedford/Manchester line. It's warm and cozy and you…read morereally feel like you've come to a place that cares about their clients. The owner is Gretchen and she gives the best massages known to man! If you can get an appointment with her, RUN, don't walk to see her. She is a professional and will make your body feel amazing. All the hair stylists work on their own so check out the website and find someone that works for you. You won't be sorry!

I had to cancel a couples massage on 6/30 since we received a call from my husband's sister at 1:30…read morePM that their mother was in critical condition and about to pass away. I called the salon/spa as soon as we hung up with his sister. The person that answered the phone said it was no issue and she was very kind. Unfortunately, later that evening we received an email stating we were no-shows and we were then charged $300 on our credit card. I called to speak to the owner on Monday. Instead of being, compassionate and kind she lectured me on how many visits I had to cancel in the past year. She agreed to the refund but inferred that I am not welcome back and also would not let-up on the cancellation history. We've been frequent guests at BVI over the years and even held our daughter's wedding shower there in 2024. It's disappointing that an experience at Luxe has now colored how I feel about the property as a whole, given how loyal we've been. Of the appointments I did need cancel for medical reasons (13 over the course of a year), my shortest notice was 9 days and longest was 108, averaging about 7 weeks. That's real time to fill those slots, not someone trying to hurt the business. Their cancellation policy states no less than 24 hours notice is required. I did well over that each time. I typically would book months in advance because securing the people I want and the dates/times I want is not easy if I wait too close to the dates/times I need. This causes me to have to adjust the appointments at times due to medical issues I was having at that time. I explained this to the owner, but she still was very aggressive and heartless.

I went to the salon for a trial for my wedding. I did feel that the lady who did my make up was…read morevery nice and did a good job overall. However, I did not feel that it was worth the $175 I had to pay. The stylist I went to spent maybe 20 or 25 minutes pending my hair and putting in a few quick curls. It really didn't even look that great. I had to pay another $175 for that. I just did not want to pay another $350 for my wedding day and not be completely happy.

I've only been once and out was really good. I'd received a Spafinders gift card from coworkers and…read morewas able to use here. I'd go back in a minute. Very nice spot.

Peaceful, clean studio on the first floor of a mix-used building. Massage, facials and nail…read moreservices available. I did the one-hour deep tissue @ $70. It came with free bottle water and plenty of hot towels. Booked a facial for my next visit.

I feel amazing after my haircut, thank you so much. The salon was clean, service was amazing, I…read morefeel fantastic after a huge cut, Colleen was GREAT and I love the styling.

Love this hair salon. My hairdresser Kayla is friendly, knowledgeable and passionate about her…read morecraft. Everyone here is nice and polite. I feel comfortable having them working on my hair. Scheduling appointments is easy and they're always on time.

Dawn is the best!!! She is so sweet and attentive and takes her time. I love dawns facials!read more

Thank you Dawn for such a relaxing afternoon! I felt truly pampered & really enjoyed our…read moreconversation and your gentle and kind manner. Thank you so much for a wonderful treatment and I look forward to making it a regular part of my schedule.