Review for Swish Dental - Bee Cave, Austin, TX…read more I've been a patient at Swish Dental, but my recent experience has been disappointing. Some of the front office staff come across as rude and act as if they run the place. I was promised that my order would be ready on 3/27, and while I understand delays can happen, the real issue was the complete lack of follow up. I specifically asked to be contacted--whether the order arrived or notand that never happened. I've been dealing with Edna at the front desk, and even after paying half of the total cost upfront, I still received no update. This is not acceptable customer service. These young office staff members would benefit from proper customer service training. Patients deserve clear communication, respect, and professionalism, especially when they've already paid and are simply waiting for the office to keep its word. Mathews

i found this facility really unprofessional. i went for dental cleaning and Dr Ferrante told one of…read moremy perfectly fine tooth which had filling done sometime back can be refilled refilling and she can put a crown on as material is harsh for previous filling. the tooth was not bothering me at all but ever since I got filling and crown done I have extreme sensitivity. To which Dr Ferrante is saying I can see a nerve specialist or endodontist. I never had any problem with this tooth before nor cray showed. No ownership at all. Very disappointed with Dr Ferrante. Also it is been 2 months still waiting for them to send me the cheque back for overpayment I have done.

An Oral Surgeon You'd Want to Go Back to, Even For Orthopedics !…read more When I was 15 my left femur was broken from a hit-and-run bicycle accident. The orthopedist had to put a screw through my lower leg, just above my ankle, while I was in traction. Then there was surgery to put a thick rod inside the fractured femur, now that it had aligned. The attending doctor worked super efficiently and unintrusively, and 2 years later I was good as new and look back at this healing as a pleasant experience. I wouldn't mind if I had to go through it again (yes, I did use crutches a lot during that time, but I became effectively a "downhill skier" with them). My experience with Dr. Hunsaker for having an implant installed to hold an artificial tooth after an extraction was exactly the same, only shorter. My general dentist had planned to do the installation, but x-rays revealed I'd probably need a sinus lift. Thus, the outsourcing. Upon being examined by Dr. Hunsaker, he immediately spotted that I actually had enough jaw width in the implant area to allow a shorter implant to be effective (sit firmly). So, we skipped the sinus lift, and did the very same work as my general dentist would have done. Yes, a sinus lift could have been used and wouldn't have hurt me, but it would cost more. By foregoing it I saved about $600. Upon return 3 months later for the "torque test", we discovered the implant had embedded nicely. Dr. Hunsaker isn't huge on drugs for this kind of surgery, but he is firm about using antibiotics for a week to prevent infection. And about gargling with a stronger, prescription disinfectant mouthwash. Look at the photos section for Dr. Hunsaker here to see the finished product.

What an Amazing Office ! From the first moment you enter this office you are greeted with a smile…read more by the young lady at the front desk. I was given the paperwork to complete, which was the typical, when having any type of dental or medical care, ie allergies, reactions to anesthesia things like that. I had made my appointment to see this physician, due to a fall I had almost 2 months ago. I was concerned since my injury is still extremely sensitive and I have a dimpling scar on my cheek. I wanted to make sure that if I did have a fracture it had healed and had not caused a problem with the 'Infraorbital Foramen Vascular and Nerve Bundle'. After having multiple panoramic X-rays done with extra care, I met Dr Hunsaker. He was extremely caring, informative and through with his exam and explanation of my injury. I am More Than Greatful that I went to this outstanding office and met so many caring and professional people from beginning to end ! You will be glad you scheduled an appointment with this physician and his office staff, since I know you will be well taken care of.

Good experience here as well. Everyone was friendly and process was quick. The doctor was pretty…read morenice as well when we came in

Let me start off by saying that Dr. Hunsaker at the Lakeway location was fantastic. He did my…read moreoldest child's wisdom teeth extraction, and everything was great and went smoothly. So when it came time for my second child to get their wisdom teeth removed, we were happy to use him again. We scheduled the initial assessment appointment, which included panoramic x-rays, etc. and was very thorough. However, it wasn't until AFTER the appointment was completed, and we were going over billing for the extraction that we discovered that they do not take our insurance for that procedure. The initial appointment was covered, but the surgery wasn't, and we basically would have had to pay out of pocket (thousands of dollars). When I asked why we weren't told this BEFORE the appointment, they said they didn't know until just then. But the paperwork saying that was dated before the date of the appointment and was literally in her hands, so they knew in plenty of time. They never mentioned it when the appointment was scheduled or when I spoke to them the day before the appointment to confirm, even though by then, they knew they didn't accept our insurance for the surgery. So now we are forced to go elsewhere for the extraction. The worst part is that the insurance company will only cover one of those initial exams a year. So, we now need to wait an entire year before doing this again, or pay the approximately $700 out of pocket and take more time off of work, to do the same, exact appointment over again. BTW - the person in billing told us that, so was aware. Basically, they knew they didn't take our insurance for the surgery, but went ahead with the initial exam anyway, so they could bill and get paid for that appointment while not caring at all that we would have to either delay care for a year or pay for a second appointment out of pocket somewhere else.

Dr Alford is a great oral surgeon and works you into his schedule for emergencies and for…read moreconsultations. He has state is the art equipment. He has done an extraction of a broken tooth, removal of overgrown gums, removal of overgrown cheek skin (why do I grow this stuff? Right?) And he works with most dentists.

One of the most pleasant experiences I've had with dentistry. Had to have a molar pulled, and it…read morewent smoothly. The doctor was very friendly and his staff was Quality and his price was very affordable. I would highly recommend them to anyone.

I am writing to share my concern about my recent appointment experience…read more I contacted your office because I needed help scheduling my dental exam and cleaning due to my limited time before travel. Instead of feeling helped or understood, I felt that I was treated in a rude and dismissive way, as if I did not understand what was being explained to me. Later, my appointment was canceled without receiving confirmation from me first. I understand that emergencies can happen, but I was not able to check my phone or email during the day. When I arrived at the office, I was again met with an unhelpful and rude attitude. Because of this situation, I lost valuable time and was left without enough time to schedule my cleaning somewhere else before my travel. This was a very disappointing and stressful experience. I believe no customer or patient should be made to feel this way. I hope this situation will be reviewed and that communication and customer service can be improved.

READ THE REVIEWS OF THIS PLACE!! Been going here since I…read morewas in middle school, Recently went again and had a terrible experience, the past two times I went here I was dismissed and given terrible service. I figured maybe the dentist was having a bad day but I decided to check the reviews and WOW. I had no idea I had been going to one of the lowest rated dental offices in the area but I certainly had that feeling! The staff are dismissive, they don't care about your time or you at all. Did I mention after going there for 18 years when I called to set the appointment they told me I had never been there before because if I did they would have my records... Yep they lost all of my records. They insisted I was confused, I got my wisdom teeth taken out there for cripes sake! It was a laughably poor experience and I'm so glad to be going to a new dentist now. READ THE REVIEWS OF THIS PLACE!!

I'm in Austin visiting a friend and I had a tooth flare up. I spoke to Nicole and she helped work…read moreme into their busy schedule. The dental assistant, Angela, was awesome. She was patient and extremely personable. Then she got Dr. Tom and he was thorough and diagnosed the issue that I'm having addressed when I return home. Great organization! Very professional! If I lived in town they would be my dental office.

Lovely staff. Waited with assistant taking photos, showing me the equipment, patient amenities and…read moreasking me about my dental goals for 65 minutes before I saw a dentist for a 'CONSULT' appointment. Spent additional time talking about a treatment plan and budget. Was offered a quote and plan if I waited another 10 minutes. I asked if they would e-mail it as my husband had been waiting in the car for almost 80 minutes. Never received a plan by email or by phone. Their LACK OF PROFESSIONALISM regarding my time and the SUBSEQUENT LACK OF COMMUNICATION speaks volumes about their management and philosophy. BIG WASTE OF TIME! Many other excellent dental offices in the area.

Dr. Scott and Amanda are so personable and work one on one with you. Everything is explained and…read morethey ask you about your concerns. Dr.Scott listens and is so patient with you, including encouraging you to keep good oral hygiene. The office is neat and clean and there is s gaming room just for the kids! I highly recommend this practice. We couldn't be happier!

Hands down the best dentist office we could find in lakeway after 8 years of trials and errors in…read morethe area. Dr Scott did an excellent job with my teeth cleaning and annual check up, his wife and him are really nice people but what impressed us the most was they did NOT even attempt to sell you more services. they were very transparent on the costs of their services. Happy to finally find an ethical business that provide patients with good care.

Dr Haase and his team at Oak Canyon are the best! I've been seeing him for over 10 years for all my…read moredental work and I just brought my 3 year old son in for the first time this week. His team was patient, kind and made my son feel very safe. I will always recommend Oak Canyon to friends and family.

Dr Haase is the best dentist in the world! He is a perfectionist with bites and has the best staff…read moreever! Trust me!

Unfortunately, I've had multiple bad experiences here where xrays have been taken in a time frame…read morethat my insurance does not cover. If their team would let me know the extra expense would not be covered, I would have the option to make a decision on the matter. Instead, I receive an out of pocket bill after the fact. I also experienced them trying to upsell services. Will not be coming back here.

Dr. Cook and the whole team go above and beyond to in every aspect. My 9 year old daughter (who…read moreisn't a big dentist fan) had a cleaning today and she had the best experience, even saying she noticed everyone was so nice and happy that the most love coming to work each day. I cannot recommend this place enough and am so happy we found them. Thank you all!

Great dentist & great staff. Look for Karen, she will be glad to help you. They are very good with…read morechildren. Ask Karen about their first patient special so you can give them a try.

From the owner: Dr. Amatya is a dedicated family dentist with a passion for providing compassionate, high-quality…read moredental care to patients of all ages. With her extensive experience and gentle approach, she strives to create a comfortable and welcoming environment where every patient feels at ease. Dr. Amatya continuously pursues advanced education in the latest dental techniques to offer her patients the best care possible, focusing on building long-term relationships based on trust and excellent results. After graduating from Boston University Henry M. Goldman School of Dental Medicine, she practiced in Pennsylvania and Texas for over 10 years. Her journey in dentistry started in Bengaluru, India, and she practiced in Nepal for 4 years. Dr. Amatya also volunteers in community outreach by providing free dental checkups for those in need in Austin. Dr. Amatya believes every patient deserves personalized care tailored to their unique needs and goals. She takes the time to listen and understand each patient’s concerns, providing them with clear explanations and guidance to make informed decisions about their oral health. Her commitment to patient education empowers individuals and families alike to maintain healthy, beautiful smiles for life.