Thank you, Caring Transitions, for making my mother's move from assisted living to memory care…read moreseamless. I could not have managed without you guys. Co-owners Sherry Wright and Shonda Smith are miracle workers! With team members Taylor Imel and Justin Burrow, they transformed my mom's downsized living space into a mini sanctuary that is perfect for her. I recommend Caring Transitions of Mobile 100%! Thank you, again!

From the owner: Caring Transitions® is the nation's largest professional resource for household relocations and the…read moreliquidation of personal property. We are certified transition specialists by The National Council on aging. Our objective is to help clients organize, downsize, sell, transfer and dispose of their belongings. Some of our services include an online auction, estate sale, 3D space planning and clean outs of properties. Whether a family has suffered a loss, is going through divorce, selling a home or settling an estate, Caring Transitions ® can provide the "total solution" structured to fit your individual needs.

Touching Hearts Senior Care has been in business for 11 years in Mobile. Owner, Gina Germany,…read morespecializes in dementia care and education. I am very impressed with her continuing education in the field and the fact that she cares for her patients wherever they may be. Whether at home, in the hospital or assisted living, Touching Hearts will be there. I have not had to avail myself of their countless services, so my endorsement is more about Gina as a person and community leader. Here are some of the services the company offers: Fall prevention, transportation, meal prep, medication reminders, bathing, dressing, shopping, errands, housekeeping, laundry, Alzhimers and Dementia Care.

Gina Germany, owner, is devoted to helping elders and their families. Her excellent staff are very…read morehelpful and knowledgeable. She is an expert on Alzheimer's care. They have a very careful vetting practice for their caregivers and continuing education. I attended the award's luncheon for the caregivers and I was so amazed at all the great people there.

We've had this company for several months, mostly pleased, however lately, playing games by pulling…read morethe caregiver assigned to our family member with dementia at the the last minute to put them with someone else.... then lying about it. Keep this is mind, they will play games with you

Home Instead has been a Godsend! Both Martina and John have been the perfect companion/caregivers…read morefor my husband who has dementia. I cannot say enough nice things about them both! They are professional, caring, extra considerate of his needs, and have become like family. I could not do it without them, and appreciate all the kindnesses that they have afforded him. Home Instead takes the worry out of home care, as I know that I can leave home to run errands or do something fun and not have to worry. I also have the assurance of a professional company behind the caregivers. They are well trained and dependable, and in the event my normal caregiver can't be there, I can feel certain of the quality of the "sub". Thanks to you all!

Toured with Shelley and it was hands down the best tour I have ever had. She took time to…read moreunderstand my mom's needs. When we walked around she introduced me to staff and residents. I asked some of the residents how they liked it and they all were happy. Looking forward to my mom moving in.

I toured the facility and explained multiple times about my husband's dementia aggressive…read morebehaviors, Admin assured me that they would know how to manage the behaviors, as they were "typical dementia behavior". I was also told that having to be assisted with incontinentence, being fed and assisted with drinking would not be an issue, as they can assist with all levels of care. WELL, they lied. Less than 48 hrs later, my husband is in the local emergency room because of a fall and his behavior. They allowed my husband to fall AT LEAST 3 times, hitting his head. They did not administer meds for at least 18 hrs after we got there. Of the two nights my husband was there, both nights, I text the nurses phone for a status on him. There was never a response. The staff to resident ratio is appx 3 caregivers to 42 residents. I spoke with the head of the facility, we agreed that he care required more than they could provide and the contract was cancelled. I asked them to do me a favor, and tell future potential families, that unless your dementia diagnoised loved one is walking and talking, this is NOT THE PLACE FOR THEM. If they can pretty much function, it may be a different story. However, this was not our experience.

There is always stress when trying to find the right place for a family to live in when living…read morealone is no longer the best option. the apartments are easy to personalize, the atrium is a beautiful place to gather. I have met so many older residents who stay busy and do things that keep their minds sharp. The welcome new residents like a family. I heard about some activities and special opportunities on the Radio. it was a great way to let ne know how easy to plan a tour.

Lori, The Resident Care Director, is amazing and takes such good care of her people! The staff…read morealways seem happy, activities are always going, and I am so glad to see the positive changes over the last several months. Way to go Meridian! Thank you Lori!

not sure it is worth 5 stars so I gave 4…read more Facility felt clean but our room was moist and needed a dehumidifier. I am not impressed with the floor plan of the facility. It has high vaulted ceiling in an open foyer but what happens is the sound carries so it is noisier than it needs to be. When having a conversation the noise is carrying across the room. So when you are in a place withhold people talking loud because they don't hear well I could see the noise becoming a problem for my dad. The rates are ok for the area. The head lady is kind, helpful, and answered are numerous questions over a couple months in trying to make a decision on what was best for our family. Location is perfect in gulf breeze proper, walking distance to grocery stores and the high school so it is easy for locals to use this facility and visit grandma and grandpa often while zipping to the store and back you can pop over. The location and the price were our favorite features about the place.

My dad has been a resident for a year and a half. They don't…read moredo much for him other than feed him and put a roof over his head. They are lax and inconsistent on providing the most basic tasks one would expect from an assisted living facility. I have approached them many times with the same issues and only get lip service from the administrator. Disappointing that they can't get the basics right

The nursing staff are very friendly. Facility is clean. The the medical care is lacking. I have had…read morethree friends there. They lack communication with family. They violated HIPPA. They accused people visitors of things with no evidence and denied grand children and children from seeing their parents. Based on hearsay. One man was in there 6 months before they got him glasses or saw a neurologist. When family tried to help by taking to see his already established neurologist they told the family that they can't do that. They put the loved one on meds without informing family. This affected him poorly but it was weeks before they changed it. The family had to call to inquire what was happening. The loved one claimed he fell 2-3 times and called for help and he sat on the floor for hours before someone came to help him. The rooms are made for one patient but the make a bed against the wall in the entry of the rooms for a second person. The facility is aged. They misdiagnosed one of my friends and she almost died. They didn't catch her cancer either. I hope that I am never put in a facility like that. Oh, and just to add to the issues. A friend was told he'd be paid to do Karaoke with the patients and play music for events. He's done this 3 times, and it's been 4 months and they haven't paid him. They say "his service is not a priority." It's very sad how unprofessional this place is. 2

KNIVES BEING USED! BRUISING! SORES! UNATTENDED! LEFT SOILED! Absolutely not! COMPLETELY…read moreUNACCEPTABLE! My grandfather was left unattended in a wheelchair and fell out of it. For how long you ask? No idea! He was left unattended by the staff for too long. Where is the care!? His fall risk bands were cut off WITH A SWITCH BLADE. He shakes, twitches and has ticks- a switch blade is extremely unsafe,  and unprofessional! We spoke to Amanda and the Coordinator of Medicare and their response was filled with lies as they proceeded to gaslight us, push the blame onto my very elderly grandfather- who was put into the extra care wing because he is unable to do things for himself anymore. But it's his fault for falling, for not cleaning his mouth and not changing himself? He has been unable to care for himself and our family turned to them to provide the care he needed. They took off his precaution bands because they "allow their residents to fall at their own risk".  Who says their residents aren't falling more frequently than whats reported?Where is the accountability! My grandfather has been in a hospital bed for five months, he is unable to support himself in a wheelchair! He was given a small one at that! They don't have the proper equipment, proper care and supplies to make him comfortable or even properly care for their residents. The build up in his mouth and around his lips were due to lack of proper cleaning and care. His whole groin and buttocks are covered in sores due to not being changed ! They let him sit soiled for hours! HE WAS ONLY THERE FOR A WEEK AND NEEDED TO BE ADMITTED BACK TO THE HOSPITAL FOR HOW QUICK HIS HEALTH DECLINED DUE TO THEIR NEGLIGENCE! DO. NOT. TRUST. THEM. This is not the first grandparent to be left with so much evidence of NEGLECT! Files were reported before and another one is submitted ! This "care" facility needs to be shut down before more of our elderly family is put at risk.