This is the best cleaning service I've ever used. Came out same week on short notice, and the…read morelevel of cleaning was fantastic! The owner was friendly and professional-very pleasant to work with and the ladies who came out to clean were friendly and efficient. Stop thinking about it and hire them!

Team was available on short notice and did a good job with our move in cleaning. We included carpet…read morecleaning and got to feel like we were buying a new home on move in day.

I have to start by saying that I am extremely picky when it comes to cleaning. I want my house…read moretruly clean, but I also don't want to spend my entire weekend cleaning for 8 hours myself. Glenda's team did an amazing job from top to bottom. They were thorough, efficient, and paid attention to the little details that make a difference. When I came home, the blankets were neatly arranged with bows, the bathrooms looked spotless, and even the toilet paper was folded into the cutest design (I had to include a photo!). What really impressed me was noticing the next morning that they had even cleaned out my shower drain, something I hadn't expected and didn't realize until later. The house felt fresh and truly clean. Needless to say, I was very impressed and have already decided to start using them monthly. Thank you, Glenda and team, for such a wonderful job!

They did such a great job! I asked for a deep clean and thought it was a very fair price. From…read morethere I set up monthly cleans which again great value for what you pay for. The team is friendly and prompt. Great communications on times, setting up services, and what is included in the package. You can also request add ons!

Crystal Cleaning is by far the most professional company I have dealt with. This was my first…read morecleaning with them and, to say I was happy is an understatement. They arrived on time and stayed 2.5 hours. The girls were so nice and professional. They use all natural products which help with my allergies. My house was so clean and impressive. They made my microwave, toaster oven and coffee pots look like new. I just walk around and keep finding new things that look fantastic. I can't rave enough. I would definitely recommend them to my family and friends. I am looking forward to my next cleaning. They are definitely a keeper. Pam N.

I hired Crystal Cleaning to clean my home on a bi- weekly basis. I loved my assigned crew and how…read morewell they cleaned. My review of the company would have been highly rated-just like a lot of the other reviews you will read. That is, until the day Crystal Cleaning switched my usual crew to a new crew. My normal crew had been overbooked, so Crystal Cleaning sent a new crew into my home. Crystal Cleaning assumed that I knew who they were. At that time, Crystal Cleaning also cleaned at my worksite. The particular crew that Crystal Cleaning sent into my home was the same crew that worked inside of our office, cleaning weekly every Monday and since that crew was a subcontractor, they also cleaned on Wednesdays on the side. The day the new crew came into my home, it just so happens both of my kids were home from school. My youngest, 16 years old, was sick in bed so when it came time for them to clean his room, he left his bedroom and went to the couch and watched T.V. By lunchtime, he called me at work to tell me he thought the cleaning girl who cleaned his room had stolen a very sentimental watch from his night stand. Which let's be honest, he should have put away. Nonetheless, the watch was there when the crew arrived and gone when they left. I asked Crystal Cleaning Management to check with the crew to see if they had simply misplaced the watch. The owner Crystal informed me that nobody had seen the watch. After being extremely patient and even informing Crystal of how I would be very forgiving if the watch would just find it's way back into our possession, I was only given more replies such as "we have an extremely strict zero tolerance policy for things like this" and "our crew didn't see the watch at all, they did see trash and cups on his night stand" (which isn't true because just like the rest of you, the night before the cleaning company comes, you tidy your place up! There was no such trash or cups on his night stand) I called Baltimore County Police to write up a report. Crystal Cleaning provided the crew information to the officer. With no talk of any kind of resolution on Crystal Cleaning's end and a long back and forth with Crystal and her office staff, I finally had to ask for their insurance information. Crystal never once offered that information up to me which I found odd when it clearly states they are both Insured and Bonded on their web site. I was given Selective Insurance Crime Bond information with a policy number. I wrote out a very clear and professional email with photos of the watch that was stolen as well as the contact information for the Baltimore County police officer who wrote the report. I asked to be updated with any progress. After a week of hearing nothing back, I emailed Selective Insurance asking for an update or a claim number. Selective replied back to me that I had no rights to the claim, that I was not party time the claim, as stated in Crystal Cleaning's policy and that I would have to speak directly to Crystal to get any further information on the claim. Needless to say, I emailed Crystal doing just that. Her reply was this: "I have followed up with selective and after speaking to the selective agent Selective looked into the claim and didn't find any basis for the claim, and will not pursue this claim." No basis for the claim? The watch was there when they arrived and gone when they left with nobody else coming in or out of my home. How is there no basis for a claim? I replied to Crystal in another email asking the following" Please provide specific details as to what investigation was done by Selective Insurance. An insurance company isn't paid to "look into" a claim; they are paid to investigate a claim. Please also provide specific details on how your company investigated this claim." That was 2 months ago...I have not gotten a reply from Crystal Cleaning to date. No investigation had been done whatsoever by the insurance company because they wouldn't even speak to me. Their policy is a joke and the company should be ashamed of themselves. This is the most unprofessional company I have dealt with. If you're looking to hire them, or if you're a current customer of theirs, happy or not, you deserve to know what can and will happen should a theft happen in your home or place of business. Lesson learned: Put valuables in a locked / hidden space. Maybe think of installing cameras in your kids bedrooms too...(obviously I would never...that's absurd!)

I got my air ducts cleaned here and he was super thorough. Explained everything from the process…read morefrom start to finish. Along with cleaning everything and making sure everything was nice and clean for me. I did shop around before picking a service and the rates were similar, but the customer service is what won me over. Highly recommended.

Great job on time carpet look great came in on quote highly recommend would call the next time I…read moreneed carpets cleaned

Our Office in Annapolis is spotless and smells so clean!…read moreElmer at Vanguard is a gem. We have had other office cleaners and they are pricey and not as thorough. Highly recommend Vanguard Cleaning Services of MD. Love the PRICE too!!!

Excellent and easy-to-schedule service. We had great results with seasonal deep cleans and a…read moreregular monthly service. Cleaners were all friendly, respectful, and kind. When our cat was sick and sleeping on the couch, they worked around her and asked how she was doing the next time. (She's fully recovered!) 10/10, totally worth it, and you can feel great supporting a green, woman-owned, local biz.

I recently moved into a new apartment, and expected the place to already be cleaned. However, given…read morethe pandemic, I decided to have the place professionally cleaned before moving in to the apartment. I was thoroughly impressed with how surfaces that appeared to be clean had a film of material on them. Even inside the refrigerator! Melissa did an amazing job, and I was thoroughly impressed as the cleaning was done without any harsh chemicals. In addition to how detailed the space was cleaned, Melissa pointed out multiple items that were either damaged or missing in the bathroom. All in all, utterly remarkable! I will definitely recommend Ecolisitic Cleaning to family and friends.

Terri has been cleaning for us for a few months now, both our private residence and on several…read moreresidential properties for our business. Great communication from both Terri and Dawn. Easy pay billing service makes it extremely convenient for billing. I would recommend them to others!

Requested for a move out cleaning service, they definitely delivered that and much more! The…read morecleaning crew did a fantastic job on everything in the house. We're so glad we decided to use their service. Highly recommended!