The price point for this cleaning service is definitely in the higher tier. While I am willing to…read morepay a premium, I expect a corresponding level of professionalism. Unfortunately, both cleaners arrived approximately an hour and a half late. Had punctuality been the only issue, I might have overlooked it, but I then discovered that dishes would not be washed. It is unacceptable to pay $200 for a 1/1 cleaning and not have the dishes included. The quality provided is closer to a $50-$75 service, and I do not intend to use this company again

Sadly during my cleaning they caused significant damage to my butcher block kitchen countertops…read moreusing an abrasive cleaner that was not appropriate for the material, and when I reached out they refused to take any responsibility for the damage they caused. It has been a very frustrating experience working with them and I will have to find another cleaning company for the future.

They were super efficient and did a good job and addressed a couple of things I pointed out…read more I would use them again.

Hired Sanitation Maids for move-out deep clean of my apartment. They were on time, very thorough,…read moreand left the apartment looking like new. Highly recommend Sanitation Maids to anyone and I appreciated their military discount!

Appt time for estimate 9:30-10am. The person (?) came up the driveway at 10:10am. They backed down…read morethe driveway and left without meeting me. Totally unprofessional and does not leave a good taste in your mouth. Now I've wasted my morning waiting for the company and they all of a "sudden" decides that Reisterstown is not in the area they can clean. The assistant could have said that from the moment I spoke to her and gave my address. "Theresa"?? states she saw farms and could not service the area. Despite being 20 minutes from Cockeysville, this seems ludicrous. Never, ever, will I recommend this company unless you are the 'elite' that lives in GSV *Greenspring Valley or Timonium.

My shower looked as if it had never been used! They cleaned our house from top to bottom, made the…read morebeds, nice touches everywhere (fancy folded blankets and tp.) Our home was sparkling clean!

I had a "deep clean" done of my new home, and the team unfortunately missed many basic areas. At…read morethe end of the job, they rushed out so quickly that we weren't able to check everything. After they left, we found old mouse poop on the floor of our kitchen from when they rushed to clean the oven tray at the end of the job, old mouse poop around our fireplace on the tile grout, beads and other debris on the floorboards, dust on top of each closet rack, cobwebs in the corners of our bathroom and dust on top of the shower head. We continue to discover areas that were never wiped down, including the insides of drawers. I called to let them know and ask for a rebate, and they were only able to offer $25 or half off a future cleaning. Given how much was missed on the last job, we don't feel we could trust them to clean our home in a future job. If you hire them, be sure to ask to check everything before they leave.

Showed up on time and very response to text and email. Very thorough cleaning and efficient!read more

I have to start by saying A Beautiful Disaster Cleaning Service SAVED me! I was set to move in to a…read morenew place, but the place was not cleaned enough at all... I needed cleaners to come in urgently and last minute. Sierra was so friendly and helpful and once the cleaning was finished, I felt extremely better! Not only would I recommend A Beautiful Disaster Cleaning Service for the quality of service provided, but also the immediately friendly demeanor the team had! HIGHLY RECOMMEND!!!

Sierra is incredible! I reached out to her last minute needing a full clean before I had people…read morecome in to town and she was so accommodating! She did a great job and is priced so fairly! I could not recommend her more! I will be using her exclusively from now on!

A friend recommended this company so I was pumped to have them clean our new condo we just…read morepurchased. I called a month in advance to schedule my cleaning. Spoke with Carlos, who seemed unorganized. I explained that we were going to closing on the 14th and I would like a evening cleaning, since he said they take their last appt at 4. He said he would reserve me for the 14th and the 15th just in case our closing went over and we couldn't make it. I thought, great how wonderful and helpful... He cares! He tells me that he will email me the quote and the confirmation. I wait and wait and wait..... Two days later still nothing. So I email and call him.... He says he's been "busy" and will send it soon! Then a couple of more days go by and still nothing. I contact him again and he said he wrote my email wrong and the "quote" was in his outbox. OK?! So why not contact me to fix the issue?! Or at the very least make sure I get my quote?? Then as if this was a sign enough to not use them and schedule with a more reputable company, my friend who referred me send me a screen shot Carlos messaging her, stating he lost my contact information and could she provide it..... Wait this is the CEO of the company and he's this scattered brain?! She ask me if its ok and I tell her yes. I wait all day expecting him to contact me since he stated he needed to contact me about my cleaning. NOPE! So I finally email and say here is my contact info, My friend said you lost my info. He gave me some silly excuse about moving and someone misplacing my information. Sir, you emailed me and I'm almost sure it saved my information in your email (inbox and outbox) Becoming skeptical of the company I ask if everything was still on and OK for the 14th. I get a response from Carlos that he would not be able to clean my condo on the confirmed day because he booked someone else for that day and that he could move me to the 15th and 16th instead. WHAT?!?! I was never told this or sent any kind of information asking if I would be OK with having my date changed. How would I have ever known?! This is unacceptable .... So I explain and send him the original email where he stated the dates and confirmed that he would be cleaning my condo on the 14 or 15th, no answer back. I wait a day and email again and he finally responds with he can fit me in on the 15th at 8 a.m. I agree and think all is well. Think again! I write him the night before the cleaning to confirm the time they will be arriving tomorrow.... And I get 10:30-11:30 time frame. Wait, wait wait..... This is the final strike. I explain that I was told they would be there early in the morning and now once again am being pushed back. He responds with that he's cleaning another house (my friends) which is bigger and obviously more money so we got pushed out of the way..... I have everything planned and timed for my move-in and he has completely ruined everything. I also have an appt at 10am and will not be available to let this company in. Not only have I been treated like the red headed step child more than once (completely my bad for over looking all of the signs of a bad business) he doesn't try to fix the situation by telling the other people that he needs to push them back an hour or so. This company obviously needs to work on scheduling, customer service and organizing. This is not how you do "business" and I would def say customers beware. If they are this scattered and money hungry, it's speaks volumes about their over all business. I spoke with my friend wed because she just sold her house and was trying to schedule to have them clean before they hand over the keys and she said that Carlos has been difficult and hard to get in contact with and scheduled. He's terribly unorganized and it was difficult for her to get her house scheduled and cleaned by them again. That he is not good with follow through and doesn't respond via phone. They came to clean my 1500 sq foot home that was completely empty. They show up a@ 9:20am. They were here till 11:05 and Carlos showed up.... You could tell he was rushing them and I honestly can't say what they did bc my house is still dirty. It took them an 1-1/2 to clean a empty place?! They leave and we come in and see the TERRIBLE job. My room closet (both) were not vacuumed, they left several cob webs in the apt after we asked for them to be cleaned, the stove side wasn't wiped down and still had grease, there are dust bunnies every where, and make the house smell like cleaner to trick you. They also used all of my paper towels, soap, step stools and supples. I pay for you to bring your stuff and not use mine. I inform Carlos of issues, he comes back and re"cleans" but doesn't bring vacuum even though I showed him pics. As I was cooking last night a few dust bunnies flew off top of fridge! GROSS! I was basically robbed

We have used this service for a number of years now and consistently pleased! Our home is always…read morethoroughly cleaned and the ladies are always pleasant and very trustworthy! I highly recommend Ramos Quality Cleaning Service!

I can't say thank you enough to True Investment Cleaning for a fantastic job cleaning our home…read more They came in just a couple of days before our house went on the market and did a top to bottom cleaning of our entire home. They were very professional and friendly. We would highly recommend for your cleaning services.

We needed our house cleaned to get it ready for sale. We have two small children and were nervous…read moredue to COVID. True Investment made us feel safe and comfortable. The employees were thorough, reliable, and courteous. I cannot recommend them enough and will definitely call them again.

Superior Cleaning Solutions responded to my request in a timely fashion. The technician Marico…read morearrived within the specified time window and asked me if I had any questions or concerns. The carpet looks so fresh and clean. I will definitely be retaining their services in the future!

We wanted our stairs, hallway, and landings cleaned along with pet deodorizer. Superior was very…read morequick in getting me scheduled and my estimate. I appreciated that I'd know the cost up front before they showed. Scheduling was very quick and went through text so I didn't have to get on the phone. I love ease of access for setup and cleaning. The team showed up earlier than expected and I appreciated that as well. It didn't take too long and they let us know what they'd do and how long it would take for the carpet to dry. The carpet feels and looks clean.