I had problems with our complex audio-visual system in our home. I was not able to watch TV in our…read morefamily room. I called several local audio-visual companies and got no response! I tried Surrounds Sounds and John called me back right away. We spoke over the phone and he asked intelligent questions because he is a subject matter expert. After some button pressing and equipment resets, we have our system working again. John was super professional and pleasant to deal with and I highly recommend them for all your home or business audio-visual needs. Mark G.

Smooth service. Each person we encountered had great expertise about the equipment in store…read more Installation was seamless, and best of all, they continue to support us when we encounter a challenge with technology.

During the COVID-19 crisis our new TV is showing up pretty blurry. It's almost impossible to even…read morewatch a movie because it's so distracting. My husband reached out to our representative at Magnolia. This is what he sent back today. I hope this helps others. We are super pleased with the customer service from Magnolia center at Best Buy in King of Prussia. FYI some of the TVs on the floor or actually connected to the Magnolia system. The sales can be amazing. Stay safe and well everyone. am well, and I hope you and your family are safe and sound as well. "As far as why your TV looks blurry, a lot of streaming companies are limiting bandwidth, which will be different from device to device. If I remember correctly, you have an Apple TV hardwired into your network. The only course of action I can think about is restarting your Apple TV. You can do that by going into Settings and General if I remember correctly. Don't reset it, just restart it. That should clear up things a bit. Also, for applications that allow you to do so, change the video quality to HD or 1080P or whatever the highest available quality is. A lot of applications are forcing the default resolution to 480P to limit bandwidth, which will effect each device differently. The major devices (Apple TV, Roku, Xbox, Playstation, etc) will be the first devices effected I would imagine, since they are the most up-to-date applications. I hope this helps. Ethan Nixon l System Designer" Now that is what I call customer service!!

The magnolia setup here is amazing!! The martin logan's are face meltingly cool beyond belief, I…read morethought I could hear clearly before with 5.1 surround sound but damn, these things practically put meyer line array stacks to shame! go check em out, certainly too expensive for me right now, but damn they're fun to check out in the magnolia theater setup room.

They were great about buying my old 8tracks and player. They do have a wide selection of records…read moreand other formats of music in their collection.

So, in regard to my previous review, I figured I'd share the owner's response to both me and my…read morepartner. To me, this response avoids taking responsibility or showing much professionalism. It also includes claims that simply aren't true--at no point did we tell anyone to go to our uncle's shop or say he'd do a better job. That never happened. We 100% do NOT have an uncle or bloodline family that has a shop. Weird how he chose to go with that fabricated claim. The guy was Carly's coworkers brother.. I did get a laugh out of the part where he says he's reporting my reviews. Personally, I'd rather they stay up. Let people read both sides and decide for themselves what happened. If you're confident in your version of events, there shouldn't be any issue with people seeing both perspectives. Below is the series of events paraphrase.. My girlfriend and I were in the store while another couple was discussing selling a large reggae record collection. The owner was already talking about other stores and possible buyers for a collection of that size. Since the conversation was already centered around outside options, my girlfriend casually mentioned another local shop that might also be interested. The response was immediate and hostile. Instead of simply saying he preferred competitors not be mentioned in his store, he repeatedly raised his voice, saying it was "unethical" and asking, "How dare you come into my store and try to steal people?" His voice got louder each time. The interaction became so uncomfortable that another customer followed us outside afterward to make sure we were okay. Even the couple involved commented on how strange and over-the-top the reaction was. What makes this especially confusing is that the conversation was already about alternative stores and potential buyers. We're customers, not business owners. Most people wouldn't expect that mentioning another local shop in that context would lead to being publicly yelled at. Needless to say, I won't be returning, and I can't recommend a business that treats customers this way. If you take this review with a grain of salt, that's completely fair--but understand that, in our experience, simply mentioning another local business during a conversation that was already about other shops was enough to earn a public scolding. The photo below includes the owner's response. It conveniently leaves out the fact that we had already been talking with the couple and that multiple outside options had already been discussed before Carly made her suggestion. He's entitled to his version of events, but it doesn't reflect what happened that day. Regardless of the disagreement, I don't believe it's appropriate for a business owner to speak to customers--especially by repeatedly yelling at a young woman--in the way he did.

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

Dmu is a great store for DJ's looking to purchase professional equipment. Their prices are fair and…read moreyou get personal service. I recommend a visit.

From the owner: DMU carries a full selection of pro sound and lighting equipment with all the top brands in the…read moreindustry; Behringer, Boss, Cerwin-Vega!, Chauvet, Cortex, Edirol, ETA, GemSound, Gemini, Hosa, Hybrid Cases, iKey-Audio, JBL, Mackie, Martin, Numark, Odyssey, Ortofon, Pioneer, Rane, Roland, Shure, Ultimate, Vestax. DMU is an authorized dealer for all the product it sells. All merchandise carries a full manufacturers warranty on all new equipment purchased through us. Some of our merchandise include DJ speakers, DJ lighting, DJ controllers, DJ mixers, speaker cables, amplifiers, microphones, microphone accessories, trussing, car audio, and much more. DMU offer rentals for any occasion throughout the Hudson Valley area. Speakers, CD players, PA Systems, lighting, amps, mixers, microphones and more are available for rent. DJ services are also available. The DMU team of DJ's are professionals in their fields, they know how to get a party going right!

Not just 5 stars for the excellent customer service, but also for the authenticity of this gem!…read moreFrom the moment I walked in, everyone was welcoming, friendly, and genuinely helpful. The store has a variety of inventory, and thanks to their amazing organizing system, the records are easy to search through--you'll have no trouble finding exactly what you're looking for (and probably a few surprises you didn't know you needed!). I loved the character and charm of this cozy shop, tucked away in downtown Collegeville. It has that local, authentic vibe you just don't find anymore. The owner and staff were kind, approachable, and clearly passionate about music. A must-visit for any record lover! Thank you and I will be back!

My go to record store. Great selection of new albums and if he doesn't have it, he'll order it for…read moreyou. I inevitably wind up chatting with the owner on "what are you listening to lately?" I've picked up some good ones on his recommendation and hope he gets the same from mine and they show up in stock.

they are not great as they used to be because they don't have a showroom as they did in the past …read more It's hard to audition equipment if you can't listen to it . over the years they were great but I understand brick and mortar audio stores are becoming rare

I've purchased a few pieces of gear from Audi Den over the years, and it always has been a great…read moreexperience. The support throughout the sales process and afterwards was excellent.