The words that I think of where the staff could improve is INTEGRITY. Honesty and transparency go…read morea long way in conducting business and in your relationships with your patients, their families, and even in how you treat your employees. Jill tops the list for the most rude and condescending staff employed there. Next comes Charisse. I now know why this facility removed their Facebook profile. They had so much negative blow back. I think the best commentary and action will come via the proper state channels that are investigating them and putting them under the microscope. I am not the only one. I have been working on the proper channels with my concerns with other patients families, and the best information is coming through loud and clear from a few former employees. Maybe now the truth will come out about where some of the patients medication is going, why these patients call cords are left unanswered for hours at night, where my mother and other families loved ones urinated and pooped all over themselves, and were left to lay in it for hours, and I mean HOURS, which caused chronic UTI's and yeast infections, and some awful bed sores. These patients should not have to sleep in urine soaked beds, and forced to wear diapers. Full stop. You have taken away what dignity they had!!!! The proof will come out in the pudding. In the meantime, work on these huge problems, try answering your phone, and not make patients families wait outside when they are ringing to be let in to see their loved ones, unplug your patients toilets, answer their call cords, clean them accordingly, and not MAKE them resort to diapers. Give them the same dignity you desire, and Jill, stop the rudeness with the families, let them speak, stop being so rude and condescending from the very families that more or less meet the funds to pay you! You cut people off and have to be the loudest and most overbearing individual in the room. Charisse, stop the lies, and why are you in the position you are in without a social services/counseling degree? You cannot even answer questions that if given the proper education, would be no problem . Word is that you cleaned houses prior to this job, and that you were an aide/tech before. Did Carrollwood get so desperate for help that they brought you into a position you clearly are not qualified to do? Word is that you hide behind a giggly young receptionist at the switchboard if Jill is too busy to sit there. The receptionist is giggly, loud, and immature, and you do a poor job of hiding behind her. I just heard you telling her some lie about why you could not come to the phone. At least it was not Jill, or as my wife said the techs/aides refer to her as Miss Piggy on wheels. My word for her would not be nice, as it would be cruel but truthful. You cannot go to the staff over her because they never answer the phone and defend their help because they are more than short staffed there. I am not going to say anything further, but know that the patient's safety is paramount, regardless of their age or station. I can see why you have all of these negative reviews. I also would not even post one star, but you had to in order to post your review. Sad but true.

I get beyond frustrated with this place. The nurse staff is excellent and are so friendly and just…read morecare so much about their residents. It's the admin and how things are run here that is beyond irritating. First, it's like winning the lottery if you can call and get through. Often times the phone doesn't even connect or it just rings, especially on the weekends. Second, they just place whatever clothes on whoever. I get notifications that I need to get clothes for my grandma that is a resident there. That she needs more pants. Let me say and I have reiterated this to this facility several times. WE HAVE SPENT HUNDREDS on clothes for her and have labeled them and THEY GO MISSING! We've purchased shoes and slippers and blankets as well and guess what. The same! During quarantine when I visited her through the window to her room I noticed she was wearing shoes that were not hers. I called and complained. Next time I saw her she was wearing her shoes. I've even gone down to the laundry room and sifted through piles and piles of clothes to try to find some of hers. This would be an easy fix -- get mesh laundry bags for each patient. That's what the clothes go in. Bags are labeled with patient name and room. Bag goes in laundry and bag gets returned to patient. No need to ever take laundry out of bag but to hang after laundry is complete. I snapped a pic of the most recent pants she was wearing that were definitely labeled ANOTHER RESIDENT NAME. Prime example of what I've pointed out here.

Optimal Performance & Physical Therapies (OPPT) - Mid Pinellas Location…read moreJon Rios, PT. DPT. I did 8 sessions for my sciatica pain and problems. The service and training I received from Jon exceeded my expectations. He truly knows what he's doing. Luckily I've been exercising and walking for several years. Adding a few more exercises to my routine has been easy. I highly recommend giving Jon a call.

I went to OPPT University Location for a case of tendonitis in my left elbow. This is commonly…read morereferred to as "Tennis Elbow" but I don't play tennis, I play guitar. When I first went to OPPT, I could not play my instrument for 5 minutes without pain in my left arm and elbow. My therapist told me this would not be a quick fix, and she was right. However, several months later, I can now play for two hours a day or more without pain or discomfort, so I am more than satisfied with this outcome. I worked mostly with Emily and occasionally with Paul, but really, from what I could see, all the therapists there were experienced and competent. But what impressed me the most (besides the skill of the staff) was what I guess what you would call the ambience of the place. Everyone was so positive and upbeat, people were talking to each other, the atmosphere was so pleasant. i actually looked forward to going there every week.

I was here this past year for PT and I had such an awful experience, they don't actually try to…read moreunderstand your injury and they leave you alone for majority of your appointment. They give you typical "back pain" exercises but you are never taught how to do them properly in office or at home. I never was given positive re-enforcement and continuously felt hopeless seeing my provider here. I switched to another facility called Bloom and immediately noticed results and was able to get back to NORMAL life which they said would never happen. Speak up and explore your physical therapy options, there are so many better places you just have to do your research.

You need an expert physical therapist? Then......look no…read morefurther! I RECOMMEND KEVIN HARDY 100%. Treated me last year for several athletic injuries; increased my head/neck radius by 30%....that's 30% more flexibility and swivel in a few months treatment. Makes driving easier--lol. Did I mention...he has his PHD in this field? Call and book him--NOW! Your body will thank you quickly! Oh....go Boise State--grenade those Knights! Lol.

This is the place to get intensive rehab for injuries or illnesses. It is classified as a hospital…read morefor Medicare purposes, not a rehab center. Their goal is to get you back up and going in 10 to 14 days if possible. That is the average length of stay here although they do go longer if needed. I have a friend that has been in this facility and five others, and this is by FAR the best. This is certainly where I would want to go if was in his situation.

great care good food single room occupancy. therapists excellent…read moregym faciliities large and excellent

I am very pleased with the personalized service my mother received at Northdale Rehabilitation…read moreCenter. Her short term stay was our first experience at a rehabilitation center. Giovanni Punta was very professional. He collaborated with Sarah and the rest of the staff to make sure that all of mom's needs were met. She really enjoyed the physical therapy, dining, and activities. Her nurse, Tanda, was skillful, sweet and took great care of my her. The woman at the front desk was always very welcoming. I appreciate how everyone worked as a team to make sure that my mom's stay and transitions were pleasant.

Whatever you do not send your family member to this facility. They lack communication and are…read moreextremely short handed so your loved one can go without seeing a nurse or CNA for a long period of time. The doctor is well if that's what you want to call him does the bare minimum my family member started to get foot drop and I mentioned it to him he stated he would tell PT no one ever came by to resolve with a boot. A lot of times I would walk in and my family members water was on a table across the room or their clothes smelt bad. If they are nonverbal you will never know what is truly going on. I pushed the nurses button a few times and I would have to wait awhile before I saw anyone come in. Often times they will speak in another language in front of you which is extremely unprofessional but you can tell the staff is dissatisfied working here. I met one amazing CNA and wanted to give her recognition because sure she was great and still yet to hear back how to reach her. My family member left in an ambulance if that tells you anything and unfortunately passed away I wish I took them out of here sooner. Do me favor do your homework and send your loved ones to another facility I still have yet to hear back from Northdale and regret ever picking them to care for my loved one.

Very patient with kids and great communication/education with parents. Always full of new ideas and…read morekeeps therapy fun!

From the owner: playce is a mobile pediatric occupational therapy service that helps children at daycares, schools,…read moreand homes. A pediatric occupational therapist helps children with daily occupations, like handwriting, picky eating, dressing, emotions, and more! playce works closely with parents to make collaborative plans to help children succeed. We use sensory integration during sessions and focus on the child’s main occupation (play!) to create fun ways to target goals. Our occupational therapist has experience working with all ages and diagnoses. Reach out for more info & follow our page OT Playce for more updates!

I just had a preliminary phone call and Ronald was very helpful. He discussed with me the kind of…read moreservices they offer and payment options. Helped me gather information to start the process.

From the owner: Our North Tampa Florida clinic takes pride in playful and evidence-based care in pediatric therapy…read more We offer a variety of children services that include (applied behavior analysis) ABA therapy, speech therapy, and occupational therapy. We strive to build on your child's strengths, involve their interests, and make learning as fun as possible to enable them to live their best lives. Our clinic is in North Tampa off of Fletcher Ave near Dorset Lake. You can find us in suite 104.

Wish I could give negative stars! Where should I begin..... Unfortunately I do not speak spanish,…read moreso right off the bat there has been a language barrier with the aide that the company sent by the name of Tania. My 87 year old VA veteran father is currently home and bed bound in a specialized air chamber bed due to dementia and a nasty bedsore caused by the Encompass Health & Rehab facility in Lutz. The VA assigned Advanced home health as our home care aide service that is supposed to come to our home 6 days per week at 2 hours per day to sponge bathe my father, brush his teeth and shave his face plus do light duty cleaning and making lunch for dad like a sandwich or heat up food I have prepared in advance. The aide Tania, has always been late and never ever stayed for more than an hour... usually less! We have security cameras all over the house and at the front door recording 24/7. I wasn't told that she was required to stay for 2 hours to give me, the caregiver, a break. I had to quickly move back to my parents home, all within a matter of a week to help take care of them. The VA called a week after dad had started the care service to check in and gave me all the details. I had to supply my ring security camera footage to prove the aide was barely staying an hour and apparently not doing the job she is supposed to be doing! Yet she was definitely billing and getting paid for 2 hours!! SCAMMER!! I made sure to contact Medicare and inform them as well. BBB is next on the list! We were assigned a new aide that has now no call no showed 3 shifts now. I called the office and spoke with a supervisor and she promised to personally come out to assist me today at 3 pm.... It's now 5 pm and also a no call no show or reply to text by the supervisor on Monday Oct 11th and dad has now gone 4 days without being bathed. I am only able to clean some areas as my father has zero strength to turn himself over or hold his own weight. He is 6'6" and I am a whopping 5'4". Mom has had 2 strokes so she can't assist me either. Beware of the Advanced Home Health company!! They are liars and insurance payment thieves!!

They truly go above and beyond with each patient and their loved ones. The take care of each person…read moreas individuals and they use evidence based practice to improve patient quality of life.

My son goes here for occupational therapy and he has been doing so well since coming here. Donna…read moreworks hard with my son who's a stubborn bull and doesn't like authority but, since coming here he ties his shoes and brushes his teeth.

Words cannot EXPRESS the amount of love I have for Kid Pro Therapy! I have seen my 3 boys blossom…read morein ways I couldn't imagine. Being that this is my first experience with Early intervention, I AM A HUGE ADVOCATE OF EARLY INTERVENTION for kids who need a boost in their developmental progress to meet those milestones. A year ago My sons wasn't communicating or interacting but every since Kid pro welcomed my family to their family the Occupational Therapy, Physical Therapy, Speech Therapy, & ABA Staff have Worked their magic. One son has the most thorough communication I've ever seen. Thank you Cierra!!! Your the BEST!!! My other baby was non verbal. Now he says spontaneous clear words & counts & is obsessed with numbers & ABC's. Again!! Cierra!! Your AMAzing! He also accepts more foods now. My other baby is starting to say a few words too. Again!!! Cierra is the baby whisperer. Lol. OT Donna & Kim & George, Judith ABA Julie, PT Judy you all continue to push my babies in the right direction toward self sufficiency which leads to a better quality of life. That was my goal when I chose kid pro & they have maintained their dedication to my babies & I. We love kid pro! Thank you for all you do. Lorraine you have helped me in more ways than you know. Highly recommend this facility for all your Therapy needs. The kids love it here! That says a whole lot!

OPPT is helping me get back into shape after a recent surgery, and I cannot say enough good things…read moreabout them. Very competent, knowlegable, friendly and dedicated! They did a full evaluation of my issues and came up with solutions... both for when I am there, and things to do at home. I am looking forward to getting back to normal, and I know OPPT will help with that. Great service!