Making the appointment online was very easy. Setting up the account to save my favorites wasn't as…read moresmooth but calling the location to get my questions answered went well the customer service was professional and encouraging. I was nervous I wouldn't find a dress and she assured me that the staff will provide the help needed to ensure I left with a dress. I arrived 45 mins earlier than my appointment the place was packed with brides and bridal crews looking for the perfect dress. However, helpful staff took time to lead me in the right direction for my search and even checked in on me afterwards. Bobbette, my bridal stylist, was an amazing! She grabbed me at least 30 mins before my appointment I just pf had about 20 dresses set aside she got them carried them over asked me a few questions about the look informed of considerations around dress sizes, alteration timing as well as gave me options for dresses. She helped me locate shoes, belt and veil perfectly matched to my taste. She was courteous to me and my girlfriends that were there to support me. She never kissed a beat helping me get in and out of each dress, switching out dresses and locating other options she thought matched my taste. Ultimately I tried on about 7 dresses and had my final picks before my friends arrived at the correct appointment time. She patiently helped me retry them on to show. Then she talked to the seamstress to squeeze me in for alterations and Vicki was just as professional knowledgeable and efficient as Bobbette. I highly recommend this store and location!! I'm excited to see my whole look come together next week!!!

Review for David's Bridal - Dress Shopping with My Daughter…read more We recently visited David's Bridal to help my daughter search for her wedding dress. We worked with Haley, who was very friendly, kind, and attentive. She made sure we had what we needed and was proactive in bringing out dresses for my daughter to try on. While Haley was pleasant to work with, we did feel the experience could have benefited from more consultative guidance. As this was our first time shopping for a wedding dress, we would have appreciated more expert input--such as suggestions tailored to my daughter's style preferences or advice to help narrow down the choices. Although we didn't find "the one" during our visit, it wasn't a bad experience. The staff was courteous, and the store had a decent selection. With a bit more personalized guidance, it could have been even better.

I'm so glad I got my dress from Savvy Bride! Kate and her team were so easy to work with and really…read moremade me feel special throughout our time together. The salon is super cute and they have a really great selection of beautiful dresses under $1,000. I was a little nervous about taking ten ladies to try on dresses, but the private appointment was perfect! I'd definitely recommend setting up the private appointment - everyone had a nice time sipping champagne and having treats while I tried on dresses. We decided to customize the dress - change the color, add straps and buttons etc. and Kate was quick with the drawing and kept me in the loop around timing. After months of waiting for the dress, it was perfect! Thank you Savvy Bride for a great experience!

I went to Savvy after my appointment at David's Bridal. I did not have an appointment and showed up…read more30min before closing with 2 specific dresses in mind I wanted to just see in person. I was not expecting to actually get a dressing room and a full-service experience. They were so polite, excited, and helpful! She pulled extra dresses for me to try and helped me through the entire process. I was so pleased and even found my "yes" dress! I was NOT expecting to love it and walk out of there with a purchase, but I did! I can't wait to go back and now I'm thinking of other things I can purchase from there as well. Highly recommend!

I absolutely loved my experience at White Dress Bridal Boutique! My consultant, Mel, was AMAZING…read more She was incredibly sweet, attentive, and made me feel comfortable from the moment I walked in. Even though this was my very first bridal appointment and I wasn't ready to say yes just yet, I could not stop thinking about one of the dresses I tried on here. I went to a second appointment at a different boutique afterward and had a terrible experience. None of the dresses compared to the one I tried on at White Dress, and it really highlighted how special my experience here was. The entire staff was so kind and genuinely made me feel celebrated. They even gave me a bride bag with several thoughtful items at the start of my appointment, which was such a nice touch. I've already made another appointment to go back and hopefully say yes to the dress I loved. I would absolutely recommend White Dress Bridal Boutique to any bride looking for an unforgettable dress-shopping experience.

I can't say enough good things about White Dress and the ladies that run the show here! I went in…read morefor my very first wedding dress appointment and had the best experience. Haley was incredible!! She really helped me narrow down the type of dress I wanted while making sure I felt comfortable and confident. (Like so many brides, I ended up loving a completely different style than what I thought I wanted!) I wasn't ready to say yes at my first appointment, so I checked out some other stores, but nothing compared to White Dress. The dresses here are clean, well-kept, and absolutely stunning. When my family came into town, they even squeezed me in for a last-minute appointment because there was one dress I couldn't stop thinking about. Sure enough, I found the one! The whole team goes above and beyond and truly knows their stuff. I can't recommend White Dress enough!

I can say with 100% certainty that all the staff at White Dress was incredibly kind, welcoming, and…read morehelpful. I was lucky to have Jimmy as my bridal consultant, and he made my experience so special. He made me feel so comfortable, important, special, and beautiful. He listened to what I loved and what I wanted by pulling beautiful dresses until I found the one. He was so sweet to my family and friends! When you make an appointment for a dress fitting, request Jimmy. I promise you won't regret it. Thank you for making my wedding dress shopping experience an unforgettable one.

I had a terrible experience here that required me to find a new wedding dress within three weeks of…read moremy wedding. I would not recommend this shop to anyone. I went into White Off the Rack with photos of a dress that I fell in love with at another store. They said they could order me a new dress in that style and I said yes. When the dress arrived and I went to try it on and pick it up, it was HUGE. I could take handfuls of lace on the sides that would need to be removed. I expressed concern to the stylist about how large it was and she said "alterations can work wonders and will be able to fix it." I trusted her and took the dress home. I went to alterations and spent $1,000 on just alterations trying to get it to fit. At the end of all of this, the integrity of the dress was ruined because alterations couldn't get it to the correct size. I ended up going to the original store that I found my dress at and they sold me a sample so I would have something to wear on my wedding day. I wrote to White Off The Rack and described my horrible scenario that I went through at the store. The owner called me and said "I wish you would have said something before alterations because we could have taken the dress back." I did say when I picked up the dress that I was not happy and it was huge. They said to get alterations done anyways! Honestly I feel like I was duped. I spend $3,000 total on this dress that I can't wear and the only thing that the owner suggested is that I try to resell it. I told them that I was not happy with the fit and they told me to get alterations done. Once alterations are done they can't take it back. I do not recommend this store to anyone. I spend $2,000 on the gown and $1,000 on alterations and they are not compensating me at all. They should have agreed that the size was too big when I did my try on and not told me to get alterations. I feel that was their way out so they could wash their hands of me and say I altered the dress so they can't take it back.

The previous reviewer, Kate F., spoke with the owner of Beratti Bridal regarding some major…read morebusiness errors in the hope that they could be rectified. Let me say, my experience is that this store should not be visited until major improvements are made! I was a bridesmaid for a bride who purchased her wedding dress at this place. I can't speak for her experience with that. She chose Beratti for us to purchase the bridesmaids' dresses because of the discount she was promised. Apparently, once Beratti has your wedding dress money, they no longer care about the kind of service they provide. My friend had picked out the bridesmaid dresses that she liked in advance. When we arrived for our appointment, they stalled us for twenty minutes because they lost her paperwork. It was never found. So we started from scratch. No particular salesperson helped us. Us girls just kind of pulled stuff off the racks ourselves. We asked for a dressing room, and all of us had to use the same one. We had to ask for them to provide the clips that help close the dresses when they don't fit right. It seems like we had to ask for everything. We were told that they had too little staff and too many appointments. Ours was made six weeks in advance. There is no excuse for overbooking and ignoring clients. When the decision was made on the dresses, they came to take our measurements. We individually went to the front to make our payment. On the form it says that you can put 50% down - but do not be mislead, that is only for wedding dresses. In a smaller font further down from the fine print the form says something along the lines of: "But not bridesmaids dresses. Those you have to pay 100% up front." When I asked the clerk (who I think was also the owner) she told me that she has to protect herself because when brides cancel their weddings, she loses the money because she has to pay to the manufacturer. I'm not stupid. I know there is such a thing as mark-up. And I know of many other boutiques that only require 50% down, so this excuse did not work on me. When the dresses came they were way too small. My friend, who is teeny tiny, couldn't fit into another girl's size 14 dress. This causes a huge problem for alterations - it's not like they're too big and can be taken in. Needless to say, we won't be giving Beratti any more of our money anyways.

Let me preface this by saying I worked for 3.5 years in the wedding industry. Beratti was…read morerecommended to me by two friends who got their dresses there and also work in the wedding industry. I so wanted to love this place, but was so severely disappointed. The bridal consultants were helpful and courteous. The dress selection was nice. The set-up of the shop, while a little "department store-ish" rather than boutiquey, had ample dressing rooms and nice platforms with large mirrors to stand in front of. It never seemed to be crazy-busy, which allowed us to spend as much time as we needed to. However, my frustration with Beratti began when I had made several trips to their store with each of my bridesmaids (I wasn't able to schedule a mass outing due to my maids' schedules) and had selected a style of dress the girls all agreed on. The girls were measured and put down their deposits. Whew. Another task off the list! The next day, I got a call from Beratti stating that the dress the girls selected and ordered had actually been discontinued. I didn't really understand how this could happen, with everything being computerized....the craziest part is, the owner was the one who filled out the paperwork with all the girls! Needless to say, we had to schedule another day (or, couple of days) to go back into the shop to pick out a new dress that worked for everyone. When it came time to pick up the dresses, we had called to make an appointment for Sunday (as that was the only day all my maids were available). The appointment was made - I think for 10:30AM, when, in actuality, the store doesn't open until 11AM. It was the girl on the phone who had offered me the 10:30 appointment! We waited outside for a half hour. When we finally got in for the girls to try their dresses on, the dresses were wrinkled beyond belief....it was like they were literally pulled out of a box. The fit worked for most of the girls; we each made arrangements for alterations elsewhere, but the sizes were close to what they had been measured for. When I went back to pay for and pick up my bridal gown, I did talk to Mary, the owner, with whom I had other conversations with throughout the 8 months I shopped there. I'm an honest person who's not afraid to confront a problem, and know that in most cases, you can't improve your business with what you don't know. She appreciated my comments and apologized for the trouble that I had during the whole process. She said she would be talking with her staff to improve the processes within the store. My wedding was at the end of August 2011, and I can only hope that this store with great potential, has cleaned up its act.

Alyssa was so nice during my bridal consultation. She was able to fit me in on a weekday even…read morethough I didn't have an appointment. I was able to try on some beautiful dresses and the value was exceptional. If I would've chosen a dress it would've been very affordable and overall, I had a great experience!

Wow, what a wonderful experience at this bridal shop!! The shop was from one of my dreams. It was…read moreso beautifully crafted. The people that work there love what they do and know so much about bridal attire. They have a large section of made with love, which was what I was interested in. I just had the most relaxing time which is what you want when you're searching for a wedding dress. Run don't walk and book a bridal appointment here!

Super friendly staff and excellent selection! I will be telling everyone about this place!!read more

I was searching for my senior prom dress and I was very pleased with the WIDE selection of styles,…read morecolors, and designers of dresses!! I had some dress ideas in mind going into the store and the ladies were extremely helpful in finding similar styles and suggesting dresses to try on as well! Such a great business, I would recommend this place to anyone in search of a stylish and unique dress! The owner was very quick to offer alteration tips as well, everything was very convenient. Thank you for the wonderful experience :)

I went to the Greenfield location needing to rent a tux & suits for my wedding after experiencing…read moreterrible service at the Brookfield location. I was greeted the minute I walked in the door and was assisted by 2 sales associates - a gentleman who appeared to be in charge and a young lady by the name of Cheyenne who was in training. Both of them were so helpful and I was able to order everything that day for the groom and groomsmen in less than an hour. The next time I went to this store (a month after my first visit) with my fiance for his fitting Cheyenne was again working and remembered me immediately and assisted us on her own with the fitting and was able to answer every question we had - very impressive considering she was still fairly new- and in such a pleasant, friendly manner!! I again had to visit the store a week later as we had a change in groomsmen and wasn't sure how to do it. I walked in and immediately was greeted with a warm welcome and there was Cheyenne ready to assist and again was able to make all the changes I needed quickly and efficiently as if she'd been doing this for years - it's such a relief as a customer knowing you have someone to service you who knows what they're doing and is on top of everything - having been in customer service for over 10 years myself I have no doubt Cheyenne's abilities along with her personality will continue to be a great asset to the Greenfield store!!!!

I had never had to leave a business like that. Went in to get my fiancé fitted for a tux. They had…read morea new system to create groups which was confusing for the associates. Don't blame this on them though, seems like a corporate and lack of training issue. When we finally got asked what we were looking for, she threw 2 options on the table and didn't say the word. No help with anything else. No follow up questions. We asked if we could try it on and if there were any pants to get a look of a tux versus just putting a jacket on to decide a wedding outfit. She kept reiterate everything comes from Texas. Manager finally told her to grab a pair of pants and shoes (she only brought 1 shoe). Ended up leaving due to poor service. Will probably go to a different location.