I was greeted warmly at the door into a brightly lighted room with showcases of jewelry for sale. I…read morehad brought a tray full of estate jewelry to sell. Kat, the buyer, took her time inspecting each item, and, as she did, she explained their value and stated the amount she was prepared to give me for that piece. I thought her offers were honest and fair, so I sold all of the items to her as the representative of the company. I would return there in a heartbeat if I ever again have jewelry to sell.

I had an excellent experience having them resize my ring. I was turned away by several jewelers in…read morethe area because the ring I needed resized contains a lab grown diamond and apparently most places won't touch them unless you bought it there. I called ahead to ask Grant Laughter and he said "if you love it, we love it. We can absolutely do that for you." I was greeted and assisted by the owner himself who thoroughly went over my options and helped me choose a plan for resizing. I paid under $100 and had my ring back within three weeks. It turned out perfectly. These guys are fantastic.

We have been beautifully cared for at Karat Patch - over and over again! Kristin is remarkable in…read moreidentifying the perfect fit for her customer. We have been impressed with their integrity and patience. We would recommend Karat Patch without any hesitation!

Parkers' Karat Patch is a great jewelry store. The staff is very friendly and helpful. It is fun…read moreto stop by to browse and shop, plus they have a wide selection of jewelry including everyday, gifts and special occasion jewelry. I will definitely become a repeat customer!

Anything but gracious. I went to the store to have a necklace repaired and was met with distain and…read morearrogance. The teller seemed annoyed with my request to repair a sentimental necklace, said he could, then came back with an excuse that he didn't have the right parts for the minuscule repair. He was the most unkind teller I've ever interacted with. Go somewhere (anywhere) else and get what you need.

The jeweler there charged me $30 each to replace the watch batteries in two watches ($60 total) and…read moreI stupidly agreed. This did cause me to buy my own battery changing gear on Amazon (around $15 or so). Now I can easily change my own watch batteries - no problem. I just think that this was dishonest on his part, so I'll never go there for anything again.

The staff are very friendly and extremely knowledgeable. You feel like you're in a lounge as soon…read moreas you walk in. All the juices are made in house and they provide tasting stations.

I used to go there when I lived down the mountain. There were closer places, but their customer…read moreservice was worth the drive. I have since moved away, but I am so in love with some of their juices that I order then online. Marsha, who handles the online orders, is wonderful. She always makes sure my orders are correct and they get here really quick! Even if you can't make it to their awesome store with an incredible staff, you can order sampler packs. They make their own EJuice in house and take a lot of pride in what they do and it truly shows!!!

I have never taken the time to write a negative review in my life, but my recent experience at the…read moreCVS in Black Mountain, NC was so egregious, I feel the need to spread the word. I've never had a problem at the pharmacy. I live less than a mile from the store & use the drive-thru from time to time. My wife, 5-year-old son and I visited this CVS at about 2:00 pm on 9/28/25 for the simple task of having my wife's passport photo taken. When we entered, the store appeared to be empty, aside from the manager (confirmed later in our visit) performing some stocking/tagging tasks at the front of the store. First of all, I found it a slightly off-putting that we were not greeted and stood at the photo counter for a minute before I understood the manager was not going look in our direction, let alone ask if we needed help. I brushed it off & approached her, asking politely if we could have a passport photo taken. Her response was "yeah" or "yep", still without looking in my direction. All good - we just need to get a simple photo & get out of here, I thought. The manager calls an employee named Ally (or Allie, or some variation of that name) to come take the picture. I could tell immediately by Ally's body language (again, no greeting, no eye contact, hurried & dismissive) that she did NOT want to help. As Ally & my wife proceed with the photo process, I am keeping my 5-year-old son occupied by self-checking jellybeans. My wife politely requested another attempt at the photo, for personal preference (not uncommon for women, honestly... You're going to be stuck with this representation of yourself for 5 years). Ally immediately and shockingly became VERY agitated. She argued that the initial photo met the gov. requirements, she didn't need to take another one, there would be no difference, etc. I could see my wife was flustered & humiliated, but she still politely requested another attempt. Ally shouted to the manager, still performing whatever menial task just steps away, not intervening, "Do I have to take another one?!" At first the manager lobbied for Ally, stating the same thing about if it meets digital requirements, you don't need to try again. This is when I tried to politely & diplomatically intervene, explaining that we fully understand the requirements... not our first passport/visa photos... this is more personal preference. I tried to bring some levity by mentioning how ladies like their photos to be just right, especially when you're stuck with it for 5 years. After some huffing & puffing, Ally submitted to taking another photo. This is when I noticed her aggression elevating against my wife. She was bossing her around very rudely & aggressively on where to stand, what to do with her hair & posture... "move this way! No, that way!" etc, etc. My poor wife was getting emotional & looked like a deer in headlights. This is last thing you would expect when you go, in high spirits, to have a photo taken. As I'm also watching my son, I then notice Ally throw up her hands, step away from the kiosk and yell to her manager something to the effect of "I can't do this!" The manager, rather than send Ally away on a break & resolve the issue & help the customer, starts yelling at us to go to the passport office to have it done (THIS IS A STANDARD SERVICE CVS EMPLOYEES ARE PAID TO PERFORM, and are telling us to go elsewhere!) At this point, I had heard enough of the attack on my wife, in front of my son & Papa bear instincts kicked in. I stepped in and spoke over Ally & the managers raised voices and said something to effect of "Your attitude is way out of line, this is a simple request from a paying customer, if you don't want to do your job, we'll just go down the road to the next drug store. We don't need this kind of disrespect", and beckoned my wife let's get the heck out of here. My wife remained as steadfast and calm as possible, determined to get this simple task completed. Finally, the manager & Ally disappeared to the back of the store, and a lovely employee named Rhonda appeared and effortlessly resolved the issue. Gave the photo another try... was cordial & polite...great result... done. I'm baffled that this "manager (wish I caught her name) didn't immediately do what a manager should do & excuse the disturbed employee and appease the paying customer. They ganged up on my wife... in front of me & my son! For absolutely no reason other than either discrimination, or they simply don't want to be there, or they have no common decency (in a customer service position!). The experience traumatized our whole family. I'm tempted to litigate for emotional distress, discrimination, verbal assault/abuse, etc. Absolutely appalling, inexcusable, shocking & disturbing behavior from 2 individual employees at the CVS in Black Mountain, NC, store #3860. Ally and the Manager present on Sunday 9/28/25 @ 2:00 pm. Big thank you to Rhonda for stepping in and helping us with the type of professional courtesy you would expect.

I stopped by to pick up a prescription and a woman behind the counter was lowering the shades for a…read morelunch break. OK, I just needed to pick up a prescription and leave. Nope, she said they were closed and lowered the shade in my face. Looks like the customer comes last here. My experience at the Swanannoa CVS was much better.

This is my go to place for a watch band and a replacement battery for the last 10 years. They are…read morea friendly group and I've always found a nice piece of jewelry that my wife likes. They don't have 10,000 pieces of jewelry but they seem to have what I want. In fact, today I'm going by to see if they can replace the clock movement on my mantle clock.

Literally the worst jewellery store I've ever been to because I didn't even give them my money and…read morethey snatch it out of my hand and make me pay for everything when I haven't made a decision. I got scammed very badly for a bracelet that's only 32 grams for 4000$ WITH 50% . Without 50% off it would have been 8000 a ridiculous price . Literal scam artists and they wouldn't give me my money back because they ripped the tag off as soon as they showed it to me never go here they are terrible with customer service asking me to leave just because I want my refund

Came in with an older mountain bike and they happily fixed my issue with eager excitement…read more/happiness in their eyes that someone was still riding an old rigid 80s beast. Gave me suggestions on where to check out for riding, very nice folks here who ride bikes and can help you out with a smile.

What a sweet little shop. Came in around 5:15 (they close at 6 which is lucky for us 9-5ers) and…read morewas. Immediately greeted despite the owner talking to others. He finished up with the other customers and promptly made me feel welcome. I proceeded to explain some issues I had with my bike cables and he let me know they were twisted (hand to forehead). He explained this to me without making me feel silly or dumb for my mistake. He then fixed the cables and added air to my tires. He proceeded to tell me the condition my bike was in through casual no pressure conversation. He stated it was good for now but would need work eventually. I loved how knowledgeable he was and I could tell he wasn't trying to sell me anything. Unnecessary. I then inquired about a replacement tube (he just ordered them so I'll have to come back soon) and a bike bag. I settled on a nice bike bag for under the seat. Pricey but handy and just what I needed. It was $25 which is standard for this sort of thing- I just prefer used things usually so full price scares me. Ha. Honestly it felt good to support an authentically kind local business even if it was just a little. He was willing to help at no cost and that goes a long way. I'll certainly be back soon

Went into the store to get several keys cut for my business. Walked in past the register to the…read morerear of the store and no one was at the key cutting counter. I heard several employees in the back room of the store but with the sign saying "employees only" I did not enter. I waited for 10 mins and no one came up to me or asked if I needed anything. I watched one representative meet a woman that walked in the door, walked her back to her product, looked at me and walked to the front registers. I walked back to the front and asked the cashier if she could call someone and the representative who had walked to the front again looked at me and then continued his conversation with the lady. I then walked to the back and waited another 3-5 mins with no one coming to the counter with several employees still laughing and cutting up in the rear of the store. I then walked to the front doors to leave and the same representative was still flapping his gums to the lady that had walked in 5 mins after I did and was already checked out. I stated no one came to help me to the cashier and walked out of the store. I'm opening a new business in the area and this ACE will not receive any business from us, hope the laughing and the extended unneeded conversations were worth it.

We had a RV shower drain break. I went in with the broken fitting and the people there were very…read morevery helpful in helping me piece together the correct repair parts. They even cutoff the broken piece. Spent an hour with me for a $15 sale. I can't say enough good things about this store and their employees.