I requested a 1-time cleaning online and received an email confirmation. However, on the day of service no one showed. I contacted the company directly and for some reason my appointment wasn't in their system. That said, they were able to get someone out the very next morning and they did an excellent job. They spent 3 hours cleaning my 2bd/2ba and did a wonderful detailed cleaning. I'm not sure what happened initially with scheduling, but now that I have their number and am able to text them directly, I will keep them in mind for future cleaning needs as they did a great job! read more

This is an amazing company. They provide great service, are very friendly, and timely. I've worked with a lot of cleaning services, but this company goes above and beyond for their customers. Highly recommend them. read more

The cleaning crew is great. They come monthly and do a great job! I would suggest to try them. They are responsive and always on time to the job! read more

I used Bella Pro for a move in cleaning , call several companies last minute since the company I had hired canceled on me The apartment I was going to move in was in really bad shape , disgusting I will say the previous tenants had few pets there was hair every where . There cleaning people left the place looking like new . Disinfected all areas and all hair disappeared like it was never there They did a very good job , affordable prices, I was able to move in on time read more

the cleaning crew were great to work with. I was super disappointed that when I recieved the final request for payment the cleaning service cost $65 more than the highest range they quoted and $140 more than the low end. the quote was already higher than other providers so it was surprising to see they exceeded their highest price range. read more

Do not use this company. First, they provided me with a somewhat pricey but reasonable quote for a deep clean. When they arrived, the guy in charge walked around and quoted almost $250 more than the initial quote. When I told him no, he "pretended" to call the manager to see if he could get me a better price. Then he said $150 over the initial estimate. When I was given an estimate through Yelp, I was told a possible range of costs. The highest amount I might have to pay based on the "range estimate" was a lot, but doable given I was requesting a deep, move-out cleaning. He informed me that the initial estimate may change once they see the space and determine the number of bathrooms, bedrooms, and specialized cleaning services required. First, one expects the actual price falls somewhere within the provided range price. If you state the estimated range is between $350-390, one expects the highest you will pay is $390. By this point, all I heard was "blah blah blah, I'm just throwing some BS at you to charge you more." Second, when I requested the service on Yelp, it clearly asked for the number of bedrooms, bathrooms, floors, and services, which I made clear and assumed was part of the initial estimate. Long story short, he finally quoted $60 over the initial estimate (I'm being generous since it might be $80). Because I needed to get the place cleaned that day, I didn't feel as though I had any other choice but to use them. I let him know that I felt his company was extremely dishonest. Fine. Whatever. I expect, for that price, everything is going to shine and look super impressive. However, about 4 hours later, he lets me know they are finished. Yes, the refrigerator is clean, but the stairs and floors have mop stains, and sinks and showers are not thoroughly cleaned. By this time, I'm pissed even more and I just want them out. Did I get great service? No. Did I get scammed? Yes. Response to business owner's comments I don't know how to reply to a reply, so I have added additional comments here. 1. Why does it matter that it's been a month? I can express my unhappiness at any time. Were you going to reimburse me? Why would I want you to come back? 2. This is not a post construction property, so I am not sure what you're talking about. 3. Wood floors do not need to be waxed to look clean. These floors looked as though they used dirty water. I told this to the person in charge, and reiterated that I was completely unhappy with the price and the service; however, he didn't really seem to care. His priority was getting paid and getting out. read more

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They clean my house once every 2 weeks and I'm so happy with them. They are very reasonable with price and do a good job. I'm so glad I've found them and will continue to recommend them. read more

I have used the cleaning services multiple times and they're great! Very responsive and on time. Do an amazing cleaning job. Would recommend for sure. read more

I had my apartment deep cleaned by Bella Pro this week and they did a fantastic job. One of the bathrooms was nearly unusable before they arrived, and was nearly spotless when they left. I felt that the service was priced well for the cleaning we received. read more

My friend recommended them . I need my apartment to be cleaned last minute since I have guest coming into town to visit Their team did a very good job . It was easy to get an appointment. They don't take credit cards but how many other options for payments I got a deep cleaning in 2 hours . Their team took care of everything I asked for . I work a lot and to be honest don't have the time or energy to clean I will totally use their services in the future read more

I hired Bella Pro for a standard cleaning and was really pleased with their service. They were done in less than 3 hours and cleaned all rooms as I had requested. Everything was spotless! Communication and scheduling was easy with the business as well. read more

I was looking for a move-in cleaning service since I moved into my apartment earlier than expected. They responded to my inquiry quickly and were able to come the next day--on a Sunday. They did a great job cleaning. read more

Happy with the results of our regular monthly cleanings - team is always friendly and reliable. Would recommend!

Absolutely amazing, officially my go-to cleaning agency. The two ladies that came were beyond amazing! I had initially reached out to another company about a deep cleaning and Yelp suggested some similar companies - so glad I went with them. They arrived on time and got right to it. The stove had food baked on it to the point where the fire alarm would go off every time it was turned on, it's spotless now. The tubs are your typical apartment rental tubs (gross), now they both look brand new. All of the window skills are spotless and the spiders were escorted out of the apartment. The floors are squeaky clean, I could go on and on. Thanks again!! read more

They were reliable. They did a good job of cleaning the apartment. They were very good and reasonable.

Hired for a move-out cleaning and they did an awesome job! This was not easy work for sure and they made my house look terrific - even all those really icky difficult things! The crew were all super friendly and professional and asked any questions necessary. Very fast and efficient as well. Totally happy with this group and would hire them again in an instant! read more

Bella Pro was very responsive and communicated with me whenever needed. They were honest about the work they could/could not do and I appreciate that very much. Will definitely be using them again. read more