The shop was clean and pretty but missed the warmth that should absolutely come with wedding dress…read moreshopping. The fun of shopping was not at all present at this shop. We had 5 people and the bride. Only the brides mom and grooms mom were allowed to go inside. The other 3 had to stand outside (one being the step mom and one the sister) on the sidewalk. Everyone had and wore masks and were willing ready and capable of hand sanitizing. Just not a pleasant experience - if you are dressing shopping alone or with only 1 person this is your place. Otherwise just not our cup of tea. Needless to say we purchased a gown elsewhere.

I live in Northern Virginia and am getting married next summer in Charlottesville. I visited many…read moresalons in the DC area, then finally decided to make an appointment at The One Bridal Salon. I had no idea Charlottesville even had bridal stores! The quality of service here was above and beyond anything I experienced elsewhere. My mom and I had the entire salon to ourselves! Peggie was very responsive when I initially reached out, and also when I told her I'd like to come back and try the dress on again. I ended up saying yes to the dress here and I'm so glad I did! Also a nice touch to gift me with a mini champagne bottle after purchasing. It's really the little things that make these moments so special! Highly recommend!

My sister-in-law took her wedding gown here for alterations, so I didn't protest when she took the…read moreflower girl dress I bought for her daughter to wear in my wedding there. I don't take my clothes to Heidi and I'm thankful I didn't trust her with my wedding dress after seeing what she did to the flower girl dress. We gave her a silk, J. Crew Collection dress that was too big overall for my niece. Heidi pinned the dress and I told her that we especially wanted the waist nipped in, but still wanted the skirt to be full. She also had to take the bodice in and "lift" the arm holes. The job would cost $50, which seemed a little high for a child's dress, but I realized that a job for a wedding sometimes gets a mark up. The dress we got back looked like almost nothing was done to it. The tulle petticoat, which had been fine, we now uneven and showing below the hem of the dress in certain areas. My little niece looked so sad in the dress. The alterations had taken so long that we didn't have time to order another dress and have it altered again, so we made an emergency dash to a David's Bridal and got her a dress that fit, but was nowhere near as special as the J. Crew Collection dress could have been. I was so disappointed with the work Heidi did. I will never take anything to her shop.

In reference to the other review, there is only one parking spot, but there is a parking garage…read moreacross the street (though I don't think they validate parking). I read the relatively positive reviews on Google and decided on Heidi's. The day I went in a man was waiting impatiently to pick up an item. He said this was his third time coming to pick up a jacket for his wife, this should have been my warning sign. I was honest with who I assume is the owner that this was short notice (I dropped my dress off May 17) and we went over the minor changes that needed to be done- hemming the bottom was the main item- and she said it should be ready after any final details on June 14. I went in on June 14th and she said it wasn't done. I reminded her of the deadline, she said she would call me that week. The shop never called, so I called several times on Friday but finally left a message. I gave them all of the following week to call and notify me of progress, anything to soothe my nerves. Upon calling today, and reminding them I gave them a drop dead date of June 28th, the owner said the tailoring wasn't done but she would see what she could do. Upon rereading Google reviews I have a feeling I will be overcharged due to the fact I'm "rushing" my order. I'm not exactly sure how they handle orders but I have gotten the impression they knowingly taken on more than it appears can be handled. Not to mention the several times I went in for fittings, the woman would be on the phone without acknowledging you were there and wouldn't cut her the calls to some reasonable length. I most definitely would not recommend this place.

The team has always been amazing every time I have visited over the last ten years. Tonight they…read morewent above and beyond. I got stuck in traffic after work and had a bra emergency. I had one give up on me this morning RIP and I'm getting ready to go out of town so i was desperate. They whole team went out of their way to help, even through I came in WAY to late and too close to closing time to get the full service treatment. The entire team went above and beyond to help me find bras that fit me well, covered all the good bits, and supported the girls! Thank you all so much for making sure I had exceptional service!

This place is a boutique. When you walk in you feel the warmth and see the beauty of the displays…read morein this store. The ladies take their time to fit you and make you look stunning! The staff there are very knowledgeable and helpful to make you look pretty! Excellent customer service! I would truly recommend to come here and get your yearly check up to make sure you are fitted properly.

Anna is phenomenal! She took in my lace dress flawlessly and managed to do so with only one fitting…read moreappointment as I was traveling to VA for my wedding from across the country. I cannot recommend her enough for amazing, fast work and peace of mind for delicate and important gowns!

She's a miracle worker! She helped us last minute and her work is flawless! We will forever be…read moregrateful . Thank you Anna!

I live in California and they have been amazing at getting flowers and gifts to my Virginia…read morerelatives. Great website!

I was drawn to this store because I used the soap at a nearby restaurant the night before and…read morewanted to come in and see what soaps and lotions were for sale inside. It's a small florist shop with friendly staff who greeted us and offered assistance with pre-made floral items in a small cooler to the right of the shop and a ton of gifts and knick-knacks inside. It has much more in the way of gift items than expected and a very large selection of skincare items from local Virginia Aromatics which are made in Orange. There was bug spray, lotion, soap, scrub, bath salts, chapstick, etc. All smelled wonderful. A cute shop with some nice items and the soaps are soft and luxurious.