service requested was a regular manicure. The nail tech used a used Emory board to file my nails…read moreand a used buffer to buff them. No one suggested I wash my hands before my mani or even offered me the chance to wash them. The vibe was not friendly. Will not return.

The place used to be better. But as always depending for what person take you. I asked for cat…read moreeyes nails and didn't get what I was looking for. Even though I know there are some ladies that are good. Today I didn't have luck..was a nice young man but zero In knowledge in how to do the nails....

Kim was amazing! Super nice, personable service. Loved my nails and love the family owned business…read morevibe.

As usual, she killed it. Great job and she cares so much! Thank you Miss Kim! She's the best!read more

What an awesome experience. I haven't had fake nails in 15 years. Ken did the dip for me and he was…read moreincredible. He was so patient answering all of my questions about this new thing and he did beautiful designs for me using gold and ombre. He was patient and kind and did a really good job. I can't wait to come back. And see what he does next. Update. I walk away thoroughly impressed again. Kended something different for me and as always a++. What a really great man as well. Great conversations and great nail artist.

*RESPONSE* Your…read moreresponse contains several embellishments that do not accurately reflect what happened. At no point did I repeatedly yell at or harass your staff. I called because I had legitimate concerns about being charged significantly more than I expected, and I was frustrated by the lack of transparency regarding the pricing. There is a difference between expressing dissatisfaction and engaging in abusive behavior. My concern has always been the pricing. In my experience, the final total was not communicated in a way that allowed me to make an informed decision before the service was completed. Based on my experience, I feel your salon changes or adds charges in a way that can be confusing to customers, and that is why I shared my review. I stand by my experience, just as you stand by yours. I have no interest in arguing further, but I do expect my concerns to be represented accurately rather than exaggerated.

Was out in the burbs I was looking for a pedicure and manicure, bummed and to all, and Nails and…read morewhat a treat. The quality of their service was fantastic. As they were very detailed in regards to the services, I received, which was a manicure/pedicure of the place was vibrant, and the decor was very relaxing. My nail technician took the time to perform my services and make sure that I was satisfied with her work. Definitely will be going back when I'm out there.

I'm from LA and just visiting family in Naperville IL and serendipitously found this little nail…read moreshop. Firstly, Henry!! He is the BEST!! Henry's talent, skills and ability literally rivals my longtime go-to nail lady in Beverly Hills who's been doing nails for 20+ years!! Henry is a literal rockstar at what he does!! This nail shop is honest, very fairly priced especially for the caliber of services they extend, clean and sanitary and well stocked with a myriad of polish colours, brands and options. Kyle and Nene are kind and passionate business owners that treat their clients and staff with kindness, respect and professionalism. I'd literally fly back to Naperville just to have Henry do my nails. ps~Henry waited with me for my Uber so that I wouldn't need to freeze to death waiting outside even tho it was after closing time, his brother was waiting in the car for him, while it was snowing outside. I meannn.. Henry is a very kind and a true gentleman to make sure that I was safe before he locked up and went home;)

I've been going to Nail lounge for almost 3 years. Let me tell you I am not impressed easily. Came…read moreto this area 3 years ago and this is the best service and prices around. Roland is great. He treats everyone special, making sure everyone is pleased with their visit. And of course, Daniel. He takes care of my fills and pedicures. Very happy with the service.

Meme and Roland and everyone are always so amazing!!! They get you in, take care of you, and always…read morecreate the perfect nails no matter what design or shape!! Absolutely obsessed with this salon!! My fav salon in Naperville!

Kristen is the absolute best!! She's a true artist and really cares about her clients! If you have…read morenail "issues" like me she's really into trying to help you solve them and get your longest lasting manicure ever. She also does really unique and amazing nail art which will surely make you the envy of all of your friends!! Find her on facebook to see tons of pictures of her work!! https://m.facebook.com/tiptoespasuite

Kristen is truly a nail ARTIST. She not only has multiple product lines to chose from, she also has…read moremany colors within each line. She has a massive assortment of stamps, glitters, studs, etc. I have never been more thrilled with my nails then when I have gone to see her. Her studio is comfortable, spotless. She is easy to talk to and always makes sure her work is perfect. I can't say enough about her. Thank you Kristen for your talent!

I had the best pedicure ever!. BBnail spa but you do need to make a reservation. There is only…read moreone technician so she took me in with out a reservation. When I got to her place in Naverville downtown she told me she had 2 appointments ahead of me. I was in shock so she told me to wait and in the middle of her doing a manicure to her first appointment she took me and did a fast pedicure. Her 2 appointments came in I had to wait to get my manicure done bummer. It is very relaxing the music and the massage. She uses hot stones to give you the massage and what I have been looking for melted wax to smooth your heals and to soften your hands. NO credit cards only cash or checks I was surprised by that.

I needed to get my nails removed, so decided to give this place a shot. I got my nails done in Asia…read morewith this none a chip and none crack nail polish. The ladies never even seen the type of nail polish I've used before and thought it was one of those fake nails. I had to tell her to be careful because it's my real nail. When she was removing my nail, she was doing it the traditional way... Which wasn't coming off... Then Bibi had to step in a use a machine to get the nail polish off. From this, you can tell the lack of experience they have with nails. When I asked if they have similar type of nail polish, I just get while bunch of excuses about how I don't really need nail polish that can last 4 weeks without any chip or damage or how my nail is strong there's no need for that or their no chip is similar and lasts 2 weeks..... They don't even have the latest kind that you dip in the power kind of nail polish. I need nail polish that is strong and does not chip or scratch or anything because: 1. I ain't got time to come back every other week to do my nail 2. I do a lot of house chores and wash dishes and everything else in between, I need it to last long and not chip! Bottom line, only have your nail done by BiBi and try their nail polish to see if it wears off easily on you or not. I may go back to try their no chip just cause I don't wanna go to Chicago to get the nail done. So if I do and they do a good job, I'll update my review then.

Absolutely amazing experience! The salon was clean, and I've never loved my nails more. Nora gave…read moreme exactly what I was hoping for and was so meticulous throughout the entire process. As someone who doesn't usually get manicures, it's a little pricey, but was completely worth it. I'll definitely be back!

I have been here a handful of times. Every time has been exceptionally good except for once. For…read moresome reason my hard gel chipped the very next day. I came in to have it repaired and it still chipped that week along with a few other nails . I didn't have the energy to address it so I didn't go back a third time. I will probably patronize this business in the future but will stick to the nail techs that I prefer. The salon itself is clean and free of clutter. Some of the women that work here use google translate app to communicate, so be prepared for a slight language barrier when explaining what you're looking for. If you are looking for friendly and bubbly nail techs, this is not it. They are very direct, take their time, and for the most part, do excellent work.

The service and atmosphere of Queen nails has always been amazing! I have been a customer for many…read moreyears and have never been disappointed! They are competitively priced, and have many services to offer!

Hard to find a decent nail spot that keeps it simple for guys Queen Nails in Aurora did exactly…read morethat. I got a basic manicure and pedicure, and they handled it professionally without any awkwardness or pressure to upgrade. Clean place, friendly staff, and solid work. No shame in taking care of yourself--I'll be back. My tech was Bibi did a great job!

She did a wonderful job! I haven't had my eyebrows threaded…read morein over 6 months and needed a quick last minute tint as well. She was ready to help me with any questions I had and was very nice throughout the process! Thank you! If anything, the only thing I would suggest would be chairs with more neck support. But over all very impressed!

I highly recommend coming to Brow Art 23. Only once have I been disappointed in the 2 years I've…read morebeen coming here and that was because there was a new person (that didn't last long). Wait time is typically between 5-10 min, which is no problem. My shape is always amazing and service is quick. $12 for eyebrows and $7 for upper lip, not bad at all! I have sent many people here and they have all been impressed.