Edna is amazing . If you're looking for a good haircut don't look any further. Edna is great and I…read morelove love love my hair

They confirmed my hair appointment and no one was there. An hour after my appointment I got an…read moreemail canceling the appointment. I called twice, left them a message. No response

Rachel is the best at giving facials - she's so sweet, gentle & makes the whole experience calming.read more

The spa is beautiful and has so many options--from hair to aesthetics to skincare. Every employee I…read morepassed was super friendly and welcoming. Erica is amazing!

The most amazing, comfortable, aesthetic, and all around beautiful salon! I've been coming to Lee…read morefor years now and am so proud and happy he finally has his own salon. I came to Lee years ago with botched hair...I had an awful line of discoloration on the back of my head and Lee fixed it first appointment. I've never met a hairdresser who TRULY cares about the health of your hair. He always satisfies and gives me exactly what I want. 100000/10 recommend coming to this salon you will not regret it.

I cannot say enough good things about Atelier. The salon is beautiful and has a great location on…read moreSan Jose! They have a true talent with Erica!! She is so kind and very talented!! She completely nailed my hair color and I'm so happy with the outcome! I super appreciate her talents! I will absolutely be back !

I've been a client at West Coast Hair Design for years, and while I'm sad to see my incredible…read morestylist, Anna Carter, leave to focus on her young family, I'm also so excited for her next adventure! When I first started seeing Anna, I had an asymmetrical bob with an undercut and somehow managed to be both brassy and mousey blonde...if that's even possible! Through her talent, creativity, and determination she completely transformed my hair. Now I genuinely feel like a princess every time I leave the salon. Anna has such a gift for making her clients feel beautiful, and I know she'll bring that same love and dedication to this special season with her growing family. She will be greatly missed, but I'm truly grateful for everything she's done for me over the years. At the same time, I know I'm in great hands because West Coast Hair Design is filled with incredibly talented hair professionals. Linda's entire team is welcoming, skilled, and committed to making every client look and feel their best. From the moment you walk into the salon, it feels like you're catching up with your bestie, and you leave feeling refreshed and ready to take on the world! Thank you, Anna, for helping me find my confidence and for all the wonderful years! Wishing you and your family nothing but happiness and blessings in this exciting new chapter! See you again soon! XOXO- Shannon

Heather did a magnificent job with my color, cut and blow dry. I walked in with patches of grey, a…read moredrab base color & grown out highlights. I left with the grey blended & fresh highlights that reclaimed my sunny blonde hair! The receptionist & gal who shampooed my hair were also sunny! Heather took the time to hear about the things I wanted corrected, including a choppy haircut from the stylist I broke up with! Thank you Heather! Check out West Coast Hair Design if you want a a precision haircut by a master colorist!

Dante can work miracles, especially with color! I've been going to him for years and don't plan on…read moreever going anywhere else.

Stephanie was amazing and I love my new look . Will…read moreDefinitely be back she has a new customer

I recently booked an appointment at The Hair Cuttery and shared with the receptionist exactly what…read moreI wanted, a short hairstyle along with blonde color. She assured me that Mandy was fully capable of achieving the cut and color I requested. When I arrived, Mandy seemed pleasant at first, but things quickly became concerning. She asked me which gauge she should use to cut my hair after I showed her the reference photo, which made me question her experience. When it came to the color, she used two different techniques that clearly weren't appropriate together, and when the color failed to take correctly, she blamed my hair type rather than acknowledging the mistake. Throughout the appointment, she took long personal phone breaks, and then shifted blame to the receptionist for booking me with her. I ended up removing myself from her chair after the wash because I no longer felt confident in her abilities. I immediately contacted management and explained everything to the manager, Jay. Jay saw me the next day to fix the situation. While she did manage to correct what Mandy had done, she also made excuses for why Mandy's results turned out so poorly, even though Mandy had claimed she was experienced with this type of cut and color. For context, my hair is a mixed Afro-Native American texture with small natural curls, which is still very workable for a skilled stylist. Although Jay originally said I would not be charged for the day prior due to the issues caused by Mandy, she ultimately decided to charge me anyway on top of my service with Jay. Her reason for the day prior charge was she felt that Mandy "did lift color." I paid the extra cost, but the entire experience left me extremely disappointed. I will not be returning to this salon, and I strongly caution others to be careful when booking here.

I'm really disappointed with my experience at Haute Headz. I was excited to try a new stylist after…read moreseeing her work on IG (Avery) and was prepared to spend more than I normally would, but I walked out feeling frustrated and like I didn't get what I paid for--especially at a $300 price point. The appointment started off uncomfortably when the stylist next to me overheard what I do for a living (title insurance) and commented that I work in "legalized extortion." Not only was this wildly inappropriate, it made me feel awkward and judged right from the start. I had a thorough consultation with my stylist and we agreed that to achieve the look I wanted--light ends contrasting with a deeper base--I'd need a full lightening service rather than the partial that was originally quoted. I agreed to the upcharge with the expectation that I'd get the desired result. Unfortunately, that's not what I got. Instead of a smooth, dimensional color, I ended up with chunky highlights, a grown-out root look, and ends that are still noticeably darker than the base. It looks like a rushed job and not at all the intentional contrast we discussed. To make things worse, there are two very obvious bright white spots at my hairline where toner was completely missed. I brought this up when I got home and noticed it (Avery really should have caught them when washing or styling my hair, they're quite obvious) and the stylist did offer to fix it, but her availability didn't line up with mine. I explained that I couldn't take another hour and a half off work to come in during the week, given the 30+ minute drive each way, which she knows because we live near each other. Rather than showing understanding, she got defensive and told me it wouldn't take long and that I should reach out to the salon owner if I had further concerns. The one bright spot in all this (well, other than the 2 in my hairline) is that the haircut turned out well, which is the only reason I'm giving two stars instead of one. But overall, this was a frustrating experience with results I'm unhappy with and a lack of professionalism I didn't expect from a salon at this price point. I won't be returning.

Please be warned - this salon is a huge disappointment! We…read moresigned a contract with Haute Headz Jacksonville for my daughter's wedding. At the time of signing in June 2025, I was told my deposit was $512.50, which I paid and was given a receipt. My daughter booked a hair and makeup trial (at an additional cost) and to say the least it was very disappointing. The makeup gal's air brush wasn't working so she had to everything free hand. The finished makeup trial left my daughter extremely saddened, and we voiced this to the salon. They offered a 2nd trial at no cost, and let's just say that this one was even worse. My daughter said she could have done better by herself! This is supposed to be a magical day where my daughter gets made up for her big day! So now it is time to pay the balance, and my contract clearly states that I have up to 14 days before the wedding to make changes. With 17 days until the wedding, I called and emailed to make changes and was told I could not and I would be charged full price, plus they didn't have any record of my deposit, which, thank the Lord I saved, because I had to send it to them. I clipped out that part of my contract and emailed it to the salon asking if they would re-consider. I got a very positive email stating that the person I spoke to had no idea about my contract and shouldn't have said anything. They would be happy to make changes. WHAT A RELIEF!! Or so I thought. That never happened. I got a whole crap load of run around with stylists and new employees and a "manager". I was told that our Google Doc (not my contract) had 6 people and that the salon had booked out 2 folks, a makeup and a hair stylist (which we would have had anyway?) and that since I didn't pay 50% down they were going to charge me 50% of the girls that were originally booked on the Google Doc (not the contract). I kept saying my contract says I have up 14 days to make changes, but they kept going back to the whole "You didn't pay 50% down". You told me what to pay, so I paid it?? How is it my fault if the girl at the front desk didn't remember to add on gratuity or travel?? Why am I being penalized? I kept trying to get a reason out of the "manager", but she dug her heels in and expected me to pay the additional fees. I asked her one last time, "So you are not going to honor your contract?", and no she did not. We found an angel to take over the makeup and hair for my daughter's wedding on short notice, so I cancelled my contract, understanding that my $512.50 deposit is non-refundable. Just a warning for any of you brides to be who wish to use this salon...I would highly recommend looking elsewhere. The customer service in this salon is absolutely ridiculous, is no professionalism, no positivity, no willingness to honor a contract, and lastly, the artistry of the staff left a lot to be desired. You are way better off going elsewhere.

OMG!!! please get your hair done by Anna! Unfortunately, my original hairstylist had to close due…read moreto the Covid pandemic. I did a lot of research and decided to go with Anna because I read a lot of good reviews. I was not disappointed! She was very attentive, sweet, pleasant, and has so much knowledge about hair! She was able to color my hair exactly the way I wanted it. My hair felt so healthy and the shine was incredible after coloring! I trust her 100 percent with my hair and you should too!!! She takes such good care of your hair and is honest about the colors and outcome. Thank thank you Anna for making me feel so beautiful! Please check out this salon! The prices are super reasonable for the quality that you receive!

Love my new haircut and style by Anna at B2Y salon! Whole environment was super clean and adheres…read moreto all cdc guidelines around the pandemic. Everyone so nice and professional! Thank you!!

I had the best experience getting my nails done by Nikkie! She is incredibly talented,…read moredetail-oriented, and truly takes her time to make sure everything looks perfect. My nails came out absolutely beautiful and exactly how I imagined them. The shape, the design, and the finish are flawless! Not only is her work amazing, but she's also so sweet and makes the whole appointment relaxing and enjoyable. You can really tell she cares about her clients and takes pride in what she does. If you're looking for someone who is professional, creative, and consistently does stunning nails, I highly recommend Nikkie. I can't wait for my next appointment!

I've been going to this nail salon for years. Several have opened closer to me and I continue…read moremaking the drive because of the service. Today that changed. The nail tech was rude, continued to grind my nails to the point of continued pain. When id let her know it was hurting she'd roll hers eyes and yank my hand. I had my tips removed and asked for gel on MY nails. She agreed to a simple design and then kept telling my it wasn't feasible on my length. When I told her fine just do a French manicure she gave me an attitude and told me I should just get a fill. She over grinded and then attempted to fill my nails with layers and layers of polish (which were much longer before she hacked them down shorter with a file). I left there in tears. She charged me $67!!!!! For gel on MY nails. I will not return. This is abusive to say the least.

This salon and Faye, in particular, are exceptional! I get more compliments on my hair than I've…read moreever received. Faye takes time to understand your needs and provide the best service. She has provided services to my family members as well and we all agree she is the BEST!

This is not a review of the whole salon, just Faye. She is just simply horrible. I drove for 40…read moremins in the middle of the date for my appointment at 1:00 pm. I was late by 10 mins and she had already taken another customer and finished her shampoos and was cutting her hair (indicating that she did not even wait for me to show up). I politely told her that she could have at least texted me before assuming that I wasnt going to show up. She started yelling and told me she will not do my hair!!! Who does that!! She is CRAZY. I repeatedly told her I drove all the way and I was late only by 10 mins which is acceptable wait time at many other service establishments. I was shocked at her behaviour. I came to write a review and saw that another lady had the same experience with Faye. She is simply HORRIBLE. I am never going back to her ever!!!!