customer service comes first here, and they play the "long game." My fiancé has been having issues with a tire for a long time... a very slow leak. we were home visiting family for the holidays, and woke up to the tire basically flat. he filled it with some air and drove to belle tire. they patched the hole for free... would not accept payment. that's how you build a lifelong customer base! thank you belle tire! read more

This location used to be my go-to for tires, tire rotations, and oil changes since I bought my tires from Bell Tire. Unfortunately, not anymore. After hearing about bad experiences from friends, I recently had my own. I went to two different places -- one for an oil change and one for a tire rotation -- and both asked who had serviced my car last. The answer was Bell Tire. My oil had been overfilled by 2 quarts, which can cause serious damage. On top of that, my locking lug nuts were tightened so tight that a tire shop couldn't remove them -- I had to go to a mechanic. The mechanic even said an inexperienced person must have been working on my car, and that locking lugs should not be tightened as much as regular ones. What worries me most is that if I had a roadside emergency, I wouldn't have been able to change my own tire. Between my experience and others I've heard about, I no longer recommend this location. Thankfully, Roadrunner Oil Change, Warehouse Tire, and Mo-Tech Automotive fixed the issues, $100 later! read more

Don't ask for a new windshield the front desk does not want to help! They send you to some phone line and they never answer... horrible service read more

Belle tire First time coming here. Came in for a wheel alignment. Like most places it's a little dirty from the snow and salt. This place is not so busy. Hopefully their service is good too. I normal go the the telegraph and brown rd belle tire but those places are alway busy! No issues. Quick and good service. Recommended read more

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I spent $4800.00 in two visits at the Dixie Hwy., Waterford location and during the last visit my vehicle was damaged when inside the building for repairs. It was obvious that the technician had hit the running board of my truck with the hoist pad which was in the raised position when the hoist arm was moved under my truck but it was conveyed to me by the manager that the running board would not support my 5500 pound truck?!? It was made my problem after photos and a return visit. Avoid this place like the PLAGUE!! read more

Went a few times while living in the area. Place was usually packed but didn't require long waits. The staff typically went above and beyond, especially with more unique situations/problems. read more

walk in without knowing what was wrong with my car walk out with alot of information and Mr curt went out his way to print some quotes out for my budget definitely will be back to get what is need for my car thank you guys. read more

Came in, they check the problem made an appointment for early today was in and out in 1 hour. Problem was fixed.

I brought a flat tire to this bell tire location and dropped it off to be repaired. They said I would have to leave it overnight, and I didn't hear back from them for days until I called them myself, they told me they had no record of having my tire and I prolly dropped it off at a different location. After arguing with the guy for 5 minutes on the phone, he "finds" my tire in the garage, and says it's ready to be picked up. When I pick it up they can't put it on for me so I load it back into my truck. I Get home to put it on, 4 days later mind you at this point, and the tire was still flat. read more

Outstanding Service! They were fast, honest and explained exactly what they were doing. Their team was fast friendly and very professional! I would highly recommend Belle Tire! I was truly blown away! The replacement tire was very affordable and they were able to replace with the same model and size! read more

Shady outfit. Called to get a quote for 4 new tires for our Honda Pilot, was quoted ~$630 out the door. Requested they repair the mini-spare. Make my appointment, arrive on the agreed date and time. Setting up the work order, they ask if we want an alignment check "while we're at it" with no quote. Thinking this was part of the order, lo and behold, a mere $115 to "check" my alignment is on my bill. Never quoted. Not what I'd expect from a retailer I've spent THOUSANDS on tires and related work. And they had to be reminded after we showed up to pick up our truck to repair the mini spare. You guys are a real treat. DISCOUNT TIRE, here we come!!!! read more

I went in to ask about getting new rear shocks on my truck. In the course of the conversation I asked if they price match with online companies for the cost of the shocks and they said no. When he gave me the quote, they upcharged $109 per shock over the cost of what they were online. In addition, wanted to charge me $244 for labor to install them, for less than one hour of work. A total cost of $660 for two rear shocks. I will never take another vehicle to belle tire with these type of charges. read more

Always satisfied with their service. Excellent customer care. John Dolzynski the store manager goes over and beyond. Runs a great store with great guys working for him. Thank you for outstanding service! Christina G read more

My spare tire needed replacing and it would no longer hold air. I called and they got me right in. I waited in my car during the work being done. I was in and out in about 15 minutes. Great job Fellas! read more

The customer service was decent. The waiting time was good, nothing unexpected. The tire technicians are average. Although nothing major, expect to receive scratches on rims. And they will not guarantee this will not happen which is a unacceptable when there are alloy wheel machines available out there for proper tire removal and install. Need to step up their equipment and service. I'll take my future business elsewhere. read more

Belle Tire - Rim damage. - Tires Near Me - Waterford, Michigan

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Great service! I have always received great service and good value at this location. They have fixed my leaky tires numerous times for free and filled my tires with air more times than I can count. Thank you Belle Tire! read more

It's unfortunate that this location takes a constant flow of customers and busy-ness for granted. People have endless options for taking their business (as well as $$) and THIS location is NOT worthy of your business. Warren and Sterling Heights offer top notch customer service, take your business there or to any other Belle Tire. Not this location. My experience today could have been handle SO much better and unf the staff member chose yo handle it with arrogance. ****update to owner's reply: I shouldn't have had to spend 30 minutes calling other places and then driving over 35 minutes to another one of your locations. Staff should be better trained to assist clients.**** read more

Awesome service! They fit me in on a very busy day and got me in and out in about an hour and a half (which is nothing in this day and age). Thanks guys for taking care of me. You now have all of my business. read more

These guys are great. Excellent service. Never charged for the simple stuff and always made great recommendations. Excellent work on my vehicles Mike b read more

I was given an appointment, got right in at the time stated and within the hour my car was done. Thanks so much for the efficient and fast service. read more

Before winter, we got winter wheels mounted and balanced onto my car. The summer wheels were supposedly bagged and given back to us. Once again, the shady POS workers at belle tire got us again. I got 3 of my OEM summer tires back, and one random tire that didn't even belong to us, nor would it fit my car. You would think that you don't NEED to check all of the bagged wheels you get back because you trust and assume that the company would be honest and return yours. At the beginning of this summer, we brought my sister's car up here to have her summer tires swapped onto her car. The workers at Belle Tire not only stole our canter caps, but had the audacity to blame it on us and claim that we never brought them in. Never again will I return to belle tire, and if you foolishly choose to get work done here, take pictures of your things, and triple check that you have all of your items back because the people that work here are sneaky, deceitful and absolute garbage. read more

We always bring our vehicles to Belle Tire, not just for tires - but for vehicle repair and maintenance. Everyone in the Waterford store on Dixie Highway are really friendly and helpful. I always feel that there is true value for the money we spend on maintaining our cars - and we own 5! JD is the manager, and not only has he treated us well but I've watched him with other customers while waiting for my vehicle and he's just as polite and helpful to them. I cannot recommend Belle Tire enough to people who are looking for honest and fair service. read more

I was taking care of my neighbors car who has been out of the country taking care of family. Matt, at Belle Tire, was awesome! He called within an hour of the car being towed there and gave me the details. Within 3 hours of it being towed, the car was ready. Great service and great communication! read more

This place is extremely slow and always tries to up sell services. You can go in for a simple tire change and wind up sitting for over an hour and an estimate for extra work (even with an appointment) I once sat for 3 hours for a tire change and had them run an estimate of $1400.00 worth of extra work. More recently, I made an appointment for 1 tire change. 1/2 hr. past my appointment time, I get an estimate for $700 (same stuff as last time but now 1/2 as much and of course " normally X amount of $ in labor but my guy said he'll do it for X")Of other work and they had not even started on the tire. I decline the extra service, my tire is done in 10 min. They pull my car out and another in, complete a 4 tire change on that car and I'm still waiting. Finally after 25 extra minutes I get called up to pay. They just parked my car out back and made me wait, perhaps my punishment for not accepting their estimate. This kind of long wait and extra work/charges, happens every visit. I only use Belle when I need work that day, because I know they'll have the tire in Stock, if I can wait, I'll go somewhere else and have the tire ordered, because places like AC tire get you in and out as quick as possible and don't try to steal your wallet. (My experience is not isolated, I've talked to others, especially women who get pressured or have scare tactics used to get them to buy the extras. "It's dangerous to leave it like this" "It's against the law for me to LET you drive it away like this" etc. Had a friend recently take her car in for 1 tire and they pushed her into over $500 in other stuff, because they made her feel scared and unsafe to leave without getting the extra stuff done.) I suggest you avoid this Belle if at all possible. If you can't, at least be aware, they're going to find SOMETHING else "wrong" with your vehicle and you will be there much longer than you expect. read more

Good experience, tires for my BMW X5 hard to find run flats..700 below why BMW dealership wanted. Easy just the way you want it...compliments to Max and Brandon. read more

I had a flat tire in need of repair. The store was busy. They got to the repair job (and oil change) as quickly as possible. It was done efficiently. The staff was very good as well -- handling my questions well. All in all, a good experience. Thank you! read more

Dave Talbot was the first manager I met at the Belle Tire store on 14 Mile back in 1990. He treated me as a valued customer for over twenty years plus. I felt that good about his service that I brought many people that I worked with and he treated them just as well. Dave moved from store to store and I would bring my vehicles to him as he was a good friend service manager and always received the best service. When you have someone that you trust handling your cars, you don't mind going a few miles more to have him keep up the good work as always. Dave went to the corporate offices some time ago and wish him well. The other Belle stores now give me the same feeling so the service management keeps getting better. Nowadays, I can always see the parking lot is full on Dixie highway in Waterford, keep up the good work. read more

I took my wife's 2008 Toyota Prius in for a Front End Alignment today. About 15 minutes later, one of the employees came into the waiting room and called my name. He told me that my car was finished and didn't need the alignment. No charge as no work was done. I believe most places would of went ahead and done the work even though it wasn't needed. I'm fairly new to the area and in the future, if I need any work done, Belle Tire will get my business. read more

I won't be back. They didn't let me know the white lake store had my tire in stock. Instead they wanted to order it and make me come back the next day. They also were charging me full price. Another Belle Tire helped me save $150 by taking advantage of a warranty I qualified for. Their service and integrity earned my business forever. Same chain, hugely different experience! Brown Rd is where I recommend. read more

Happy to say the people at belle have defiantly stepped up their game. I've used them in the past in locations all over the state. But the last few times I've been very impressed they have gone above and beyond. They offer very good costumer service and will do whatever it takes to make it right. read more

I shopped around for 2 new Pirelli Cinturato P7s. Discount Tire had them in stock for $320 installed. I called the Belle Tire near me and they quoted me $380 installed. They, however, didn't have them in stock and it would take 3 days to get them. The lady also mentioned that the Waterford BT had them. I asked if they'd match the DT price and they said I'd need to bring in a quote from DT. The next day I got the quote from DT and went to the Waterford BT. They still had the P7s and I asked if they'd meet DT price. I gave the gentleman the quote and he said, "I'll do you even better, I'll set you up for $25 less. Whoa! Two new P7s for under $300 when the other BT quoted me almost $400. Of course they put the new P7s on the back and rotated the front tires. Driving home I notice a pull to the left. I called them the next day about it and they offered to look into it. Back at the Waterford BT I again explained that I had a pull and they looked up my order. They made an adjustment without any problem or an extra charge in only 25 minutes! The pull is gone and I'm very happy customer. read more

They fixed my flat tire and didn't charge me anything for doing it. They will get my business in the future.

Alright, I DEFINITELY owe this place a solid 5-star review. The staff is beyond courteous and they all seem to genuinely enjoy what they do. I first went in because I had a screw in my brand new tire, which I bought from the dealer. They patched it for free! They said they do it to keep the return business. Well it surely worked because not even 3 weeks later, I noticed a vibration and a hard pull to the right. Thought it was my alignment, and figured I'd get a good deal at Belle Tire. Turns out, my two front tires were toast (I knew they were getting close, but I didn't realize how bad the inside wear was, with a belt shift as well). This is unfortunate because my Jeep likes to wear Pirellis, so they're not cheap. I told them I'd most likely be getting them from my dealer since I get a 15% employee discount. So he said "I can hook you up. We don't sell many of these, so I'll give them to you at cost." The price he gave me was over $100 cheaper than the price I paid for new tires a year and a half ago, even WITH my employee discount. Simply incredible. read more

Easy and effective. Went in for an alignment w/o a appointment and they checked my tie rods, told me it would be a waste of my hard earned money unless they were replaced. Attentive enough to see there was damage and quoted me fairly to fix it. Answered all of my questions with patience and professionalism. Car runs/drives great, thanks to Steve and the boys. Military friendly as well. Hard to find honest Mechanics. Would highly recommend them. read more

Went in with a leaking valve stem, left with a bent rim. I knew the issue when I walked in. They made something more expensive happen. These guys are a scam. If you take your vehicle here you had better hawkeye them. They also over inflated my tire to 58 psi when specs only call for 30 actually trying to blow it out. Oh... And they offered to get the wheel fixed for the price of a brand new one... How nice. read more

Because they incorrectly set the hoist on my vehicle I'm left with a hole in the floor. They offered to pay for a repair to keep a happy customer until their regular body shop wanted $600.00 read more

Bought new tires about a month ago and woke up to find one tire flat. Filled it with air and my wife and I drove to Belle Tire to get it fixed. They got my car in immediately and we were on our way in no time (no charge!). While waiting, the manager (don't know his name) was extremely nice, offered us fresh coffee and we talked about college football (one of my favorite subjects). The manager was awesome - made us feel very welcomed and important. We've been buying our tires here for 15 years and always had a great experience. read more

Went there to get a tire put on. 2 days in a row, took way longer than they said and I had to leave for work. Ended up just taking it to the better belle tire in auburn hills. Go there if you can. read more

After some small confusion regarding a text that my tire was ready, Bell Tire got me in quickly. They fixed my truck tire and the mechanic that replaced the tire was very detailed and professional. He made sure the tire pressures correct, replaced my spare, replaced my jack in the correct place, and reset my electronics to read correct tire pressures. And all for no charge. You can't beat that. Thanks Bell Tire. read more

We had a tire that was leaking air. We took it to Belle Tire on Dixie in Waterford MI on Saturday and they supposedly fixed it. I have to transport my husband the Chemo and need a dependable car. Monday morning we get in the car and the tires nearly flat. We had to fill it three times just to get to the clinic nearly and hour away. After Chemo we drove to a nearby Belle Tire in Farmington Hills on Telegraph near 12 mile. They were closing in two hours and said they had stopped taking tire orders over an hour before. My husband was next to me in a wheelchair and we tried to explain we wouldn't make it home without help. I even asked if someone would help me change it to the spare but no one would help me. I left in tears not knowing how I was going to get him home. We had passed a Discount Tire store and went there. They were closing but took us in and fixed our tire, checked all the other tires to make sure they were safe and never charged us a cent. We were Belle Tire customers for 30 years, never again. read more