A long wait but good customer service and doing their job. Okay I need to make my review longer. You asked for it. I made an appointment for a tire rotation. I still had to wait more than two hours? read more

Good tires, great price. The service was excellent and quick. I would highly recommend them.

Made an appt for 3:00 on a Saturday to switch out tires (summer to winter) and waiting at 4:50 while we sat here and they took other cars that came in after ours. Complete crap service. Would never come here again and if you don't want to waste your entire day I wouldn't come here either. Just HORRIBLE customer service. I don't know how they stay in business. Belle Tire is a million times better read more

Went to get new tires here. Had an appointment for 4:45 and did not get my car back until 6:35. After they were done I drove straight home. The next day I went to drive to Detroit very early in the morning. My brand new tire was already flat. The air valve was snapped and then covered with my hubcap on my front right tire. For my front left tire, my air valve was also covered by my hubcap. Worse car service I have ever gotten. Do not go here, the young workers do not care and just try to get out as soon as they can. Horrible service for $875! read more

Good dudes. Fixed my wife's flat tire no charge. Justin was honest and a good guy. Honest and personable.

I went to the Discount Tire in White Lake with a complaint that the tire pressure light was on. They said the car was old (it is - 2014), and rusty wheels were somehow the problem. The sent me home with the warning light still on. I then went to Auburn Hills store, and they found that the tires were good but the sensor had gone bad. Easy fix! read more

Family from GA had a tire that had issues. They processionally diagnosed and repaired it. So thankful fam can continue trip safely. It was hot out and a busy Saturday. Thank you Discount crew! read more

Discount Tire - Front of Discount.... Welcome guy! - Wheel & Rim Repair Near Me - White Lake, Michigan

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I won't buy another tire here as long as I live. Bought a new set in 2022. The tire developed a bulge in 2023 (manufacturing defect) so I took it back for replacement, as I paid for a warranty. They replaced it under warranty (but still charged me nearly $200). At NO TIME did they ask about or tell me I needed warranty on the replacement, I expected that would be carried through or I would be given the option to accept or decline but I was not. Less than a year later I ran over a piece of metal with the same tire, took it in for warranty and they refused and told me I "opted out". At no time was I even offered the option to "opt out". The gentleman was smug and rude and offered zero remedy. On top of this, every time you go in here, even with an appointment they are running 30-60 minutes behind and there is usually at least one shouting match in the lobby due to their awful service. Nothing against the fellas in the shop swapping tires, but the guys on the front end are inept. I am done for good and will be pushing other to do the same. read more

Went in 9 am didn't have the tire I needed so could get around two they did I went back 2:15 ish waited three hours for them to switch out my tire. Three hours now if it wasn't for the coffee place I walked to or having my headphone watching random u tube videos I'd give them a one start. Any how I won't go back shit was Re Dick A Liss read more

I unfortunately work in a field where my tires seem to pick up nails on a regular basis, so I'm a frequent visitor at tire shops. Discount Tire is always my go-to, as they handle my tire warranty, but even without that, they're simply the best. I recently made an appointment to get a tire checked out since it's been slowly leaking for a couple of months. They quoted me about an hour, no problem, but I was in and out in under 30 minutes--and they even rotated my tires. This particular Discount Tire location is hands down one of the best I've ever encountered. read more

My name is John I went here to get my tires balanced and off the bat they were really nice a guy name Ian helped me out at first then another person named John after I had told them about my experience at Belle tire and how they took my car for a joyride and asked them to please be careful with my rims becauee I had just got the car. They said the best person would be on it after Ian had checked out my car he easily didn't see my wheel locks I forgot them myself so they had to come back out and inform me that I couldn't get the service done today and I would have to come back. I came back two days later and and they extracted the wheel locks I didn't think to look before I got home because they said they would be as careful as possible. I got out of my car and checked my rims and they had been scratched in every place where a lug nut had been taken out and paint chipped so I had called and asked if there was anything they could do about it and once I got there John and Joshua came out and greeted me very kind and respectful people and they asked what the problem was and I had showed them that every rims had scratched and chipped paint where lug nuts had been taken out and they went around the car looking at each wheel they told me that they did see chips and scratches and that they would be willing tomorrow give me and refund after accepting that my car was damaged I am glad I was able to be helped by two respectful people John and Joshua thank you again for helping me. And making me feel alittle bit better just though it would have been done without any harm of my wheels read more

después de haber tenido un día de mierda, en el que pase mas de 6 horas trabajando con mi hija de 6 años, de me reventó una goma a más de 1 hora de distancia de mi casa, sin saber dónde estaba conduje hasta dar con ellos (era el único lugar abierto) mis instrucciones fueron claras (solo pon el neumático de repuesto porque no tengo mucho dinero) ellos vieron a una persona sumamente cansada que solo quería llegar a su casa y procedieron a cambiar mi neumático, reemplazaron mi neumático por uno nuevo, sin ningún costo. Hoy en día es difícil encontrar personas tan maravillosas en tu camino y ellos definitivamente hicieron que mi día mejorara con su acto de bondad. GRACIAS A TODOS POR SU AYUDA read more

Discount Tire - Wheel & Rim Repair Near Me - White Lake, Michigan

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Dylan at discount tire was awesome, i had the guys at the shop fix a tire puncture and install 4 tire pressure sensors, at a very reasonable price, the job went well and me and my wife are happy campers, i will be doing business again with this store in the future as i will be needing new tires for my car in the spring! no more belle tire rip-offs and runarounds for us! read more

Very impressed!! I took my vehicle somewhere else and they said my problem was a valve stem and they charged me $18. Unfortunately the problem continued and I couldn't trust the tire. I brought it to Discount Tire and as soon as he took off the tire he saw the nail patch it and told me there would be no charge. I did not purchase my tires at this store however they just made us customers!! read more

They could have totally sold my ignorant self a new tire instead of telling me my valve just needed replaced, but they were honest and helped me out a lot. read more

There's a Belle Tire right across the street but I would drive out of my way to come here. Belle tire has a sale going on, Discount beat the price. I had a bad lugnut, they fixed it for free. It's these customer service type of things that keep me coming back. Keep up the good work! read more

Poor service and walk-ins BE WARE! They will throw 10 other cars ahead of you while you wait in the lobby for 2 hours until they even pull your car in. Most are appointments, but 3 were walk-ins as well, so there seems to be no method to their madness. I called ahead, no prior appointment though, but they said they'd get me in. Little did I know it would take over 2 hours for a 15 minute job, but above statement is the reason. I sat and watched 10 others show up way after me and leave before me, before my car was even touched. Another gentlemen there experienced the exact same service while I was the there. He was unhappy as well. Then when they got to my car, wow, they're a bit slow to change a tire, and they left the new tire at far too low psi compared to my other tires. I mean my gauge tells you all tires at 40 psi on the dash.?? So I ended up putting air in a brand new tire, lol. I've been a customer here 15 years. No more, I'll take my tires elsewhere from now on. Get your stuff together guys. read more

I spoke to " Chris " on the phone for a tire rotation and let me just say that he was the most pleasant person to talk to over the phone. He gave me the earliest appointment available which was super convenient for me and when I got to the shop he was still pleasant in person. Over all this shop has one of the best customer service and they will not rip you off. Everywhere else I feel like they always seem to rip me off but not here! Will be returning for any of my car needs! read more

We were told we would be given better quality tires for free since we weren't satisfied with the old ones they put on (suddenly became flat within a week). They told us they would order the better ones the next day and to come at opening time. When we came the next day they said it hasn't come in yet and that we need to come AGAIN the next day. So we did and they did replace the tires, but it turns out they just replaced it when the LOWER quality tires. I'm not sure if it's because my dad doesn't speak English well and they thought he wouldn't notice but we said we were promised the better quality ones and they said we'll call you when we get them. They hadn't called us for two weeks and so I called them again and they said they hadn't even ordered the tires. I asked why and they couldn't give me an answer. At the end we had to pay the difference between the two tires even when promised we would get it for no charge. Be careful, they will try to gaslight if you they think they can get away with it! The worker we mainly talked to was named Dylan. read more

I drove over a screw and went in for a free tire repair. I really appreciated how the team handled this free service during a tough time for businesses. The customer service they provided, as well as the professionalism of the team has earned them my business in the future. read more

Went to get a tire repaired, at the door is a sign that says scan this go to their app and you will be helped. I did this and it said I had 1 person in front of me. I filled in the required information in the app and waited on the bench outside for 20 minutes. Watched several people come and go and two employees walk past me. Decided enough, went up the road to another place and was taken care of. Good Luck Discount Tire, You lost a sale and a customer today. read more

Discount Tire has always been my go-to for tire repair or replacement. For many years I did all my business at the Waterford Store down the road, but have used this location several times as well. Same great & courteous service. Cannot go wrong with Discount Tire. read more

Discount Tire will put air in your tires and also check out your tires while you are there at no cost. For someone my age (76 years young), this means a lot. I will definitely check out Discount Tire the next time I need to buy tires. read more

I had a nail in my tire, in what would've been a simple patch at a dealership they were trying to replace all my tires for $940 dollars instead of just patching one. Brand new trailblazer... I went there for a patch before I went on a road trip and they totally ripped me off. Will never go there again read more

What Belle tire couldn't seem to accomplish in 4 visits, discount managed in one single visit. They fixed The unbalance Belle couldn't figure out, at no extra cost. I bought winter tires from Discount and they they took care of both sets of rims and tires and agreed to swap them out seasonally at no extra cost. I won't be going elsewhere anytime soon. Excellent customer service at a fraction of the wait time that Belle tire sucks at. I don't even compare the two anymore. Discount will outdo Belle tire in every way including price. You may hear complaints from Belle but not from me. Btw I will see you tomorrow as I notice a screw stuck in my tread. Thx again. read more

Took my truck in for a leak repair today. Fast service, friendly people and free of charge. Highly recommend this place!

I ordered a set of tires to be delivered to this location (which was the closest location to my house in Davisburg). Unfortunately, there was an issue with the vendor who was responsible for delivering the set. Immediately upon this issue being discovered. My sales guy (Mike) was fantastic on how he handled the situation. He got the store manager (Chris) involved and in ten minutes, the issue was resolved much to my satisfaction! Up until now, I had bought all of my tires from Belle Tire. After this experience, Discount Tire (this location specifically) will be my go to destination! Thanks Chris and Mike! read more

My wife went in here today with a tire leak. Because we have a vehicle that will show you what the tire pressure is they said there is no leak, time passes after a couple of hours she has to return because there is clearly a leak the gentleman says oh yes we found it now she's been sitting here for three hours waiting for the tire to be fixed when it could have been fixed the first time earlier. This also happened to me in my business vehicle and a different Discount Tire not far from this one in Waterford. Hey guys pay attention. read more

Jeff (Mgr.) & Paul (Asst. Mgr.) could not have been more pleasant and efficient. Here's the lowdown: shopped winter tires hard on Tirerack.com, Walmart, Performance Tread, etc, so knew the street price of 225/45-17 high perf winter tires for euro coupes/sedans. Tirerack does an exceptional job of testing, rating and consumer reviews which helps a great deal with narrowing choices and prices. Determined Michelin X-Ice Xi3 shoes were a bit beyond my intended price range for dedicated winter tires on dedicated winter rims. But, Paul had the those in stock and met the price of alternative best in class winter tire I was intending to buy at a significantly lower price. Paul assured that the "touchless" nature of mounting machinery does not screw up expensive allow rims and finish. Roger that. Zero markings on rims from tire mounting process. Went in with my rims the following morning upon them opening and the young man I spoke with had the complete detail on the package Paul and I agreed to the previous eve. So, no screwing around or repeating myself, ZERO wasted time/effort. I retrieved my custom powder coated rims and the tech had presence of mind to help and very carefully place these on the floor like he saw me doing. Smart. 20 minutes later I was on the road with tires mounted/balanced. Tech bagged these for me so's to not soil up trunk. Again, smart. Last, just look at lobby, shop area and the way people there present themselves. Very clean and clearly a well run business. These folks have earned "go-to-guys" status with me and my family, repeatedly. Excellent customer service and excellent value. read more

I spent countless hours trying to find the best deal for tires and wheels for my jeep. I thought for sure the best deal would be some place that shipped them. By the time I got done pricing mounting and TPMS sensors it became evident that discount tire was a contender. I've been a loyal customer for years (this particular location is new but closer to me). I decided to buy the package from discount tire and placed the order. Shortly after placing the order I changed my mind on tires. Nick was not only focused on making sure I got the tires I wanted he made sure I got the best deal possible and even made sure I got the rebate form. Tires came in early and look phenomenal. Top notch service. read more

Discount Tire - Wheel & Rim Repair Near Me - White Lake, Michigan

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June 16, 2017 Stopped in with a flat - quickly the spare was removed and the tire was fixed - everything that came from the spare tire area was neatly put back in place. I have always had great service from the Waterford store and the White Lake store is just as awesome!!! read more

I called on behalf of my daughter today. A man by the name of Stu answered so kind and eager to help! Upon my daughter arriving Stu was waiting to help her. He had her in and out within an hour. She was so upset and scared after getting her first flat tire. Discount tire on highland road has amazing customer service and I would highly recommend them! Thank you Stu and staff for making it easy!!! read more

These guys lost a customer today over a plug. I had a perfectly good tire that I tried to plug with a plug that might have been out of date. They jumped right to "we're gonna need to get you a new tire." Went down the road to Belle. They wanted to help but were really busy with a sale. So I bought new plugs. Plugged it myself and it's as good as new. I used to get all my tires here. read more

I honestly can't say enough about this store, especially Chris. I have been to this store more than a handful of times and EVERY TIME the service has been above and beyond. Yes, the store is busy... that's what happens when you find a good store that really takes care of the customer - no questions asked! Some stores "say" that they have the customer's best interest... this store DOES!! Chris - your the best! I appreciate your honesty, integrity and humble nature. **For those of you reading this, this wasn't a one time thing - this staff is always this good! read more

Waited about 5 min to talk to someone as both guys at front were working with people. Matt came out from the work area and asked if I had been helped. Immediately he helped me get what I needed done on my car. He was very sweet and warm when working with me. Answered all my questions and very thorough when explaining stuff. I really appreciated it, especially as a young female. Awesome staff and great service. read more

I stopped to have the air checked and make an appointment for new tires. The sales guy with rotting teeth started to insult the dealership that I'm loyal to. What a turn off. I bought my tires at Belle Tire just for that. read more

Shout out to discount tire in White Lake. I had a tire issue this morning where the inside of my wheel had corrosion and a problem with my valve stem leading to dangerously low air pressure on the coldest day of the year. Josh the manager went way above and beyond to quickly get me safely back on the road again. Discount Tire in White Lake has earned a customer for life. Thank you, I really appreciate the excellent service. read more

Quick, professional and courteous. Purchased tires a few years ago and needed a repair on one. Was in and out quickly and work was done right. If I ever need tires, this is my "go to" store. read more

Highly recommend! Since moving here, I've replaced tires on my car and have been very happy with the level of service provided and competence of techs. Well done! read more

Highly recommend. My previous experience with them was also great so when I had an issue with a mysteriously leaking tire I took it to Discount Tire. They inspected the tire free of charge and found a small sidewall puncture. I had a manufacturer's tire & wheel warranty and Jimmy had to make several phone calls to get it replaced at no cost to me. He was patient and professional even though it was a bit more complicated than I expected. I chose to leave my vehicle overnight and they offered to lock it up inside rather than leave it in the parking lot. Thanks! read more